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Aggregated from public reviews

The Focal Apartments

447 W 4800 S, Murray, UT 84123

52 reviews · Aug 2024 – Jun 2026

The short version

The Focal Apartments in Murray holds 3.5★ across 52 public reviews. No sustained change-point — the rating has held steady over time. Murray property crime runs about 33.5 per 1,000 residents — 123% above the Utah average. Walkability is 16.5/20 (Most walkable).

Overall

3.5★
52 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is The Focal Apartments a good place to live?
We don't grade places — but the record is clear: across its 52 reviews it holds a steady 3.5★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at The Focal Apartments?
Reviewers most often praise Management and Amenities; the most common complaints are Parking, Fees & rent, Noise.Read the reviews
Does management respond to reviews at The Focal Apartments?
Management replies to 100% of reviews, and 100% of 1–2★ ones.See responsiveness
How does The Focal Apartments compare to nearby apartments?
By overall rating, it ranks #203 of the 241 apartments we track within 20 miles.See the local ranking
Is The Focal Apartments in a safe area?
Crime figures are city-wide, not building-specific. Murray reports about 33.5 property offenses per 1,000 residents a year — 123% above the Utah average (FBI).See the crime data
What's near The Focal Apartments?
The nearest grocery is 1.1 mi away, and 12 restaurants sit within a mile.See what's nearby
How walkable is The Focal Apartments?
It scores 16.5/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

Studio–2 bed · 3891,225 sq ft

14 floorplans

Studio
389–510 sqft · 5 plans
1 bed
678–723 sqft · 4 plans
2 bed
953–1,225 sqft · 5 plans

Managed by Greystar

Also operates 120 & 220 Bend, 4th West Apartments, 644 City Station, Ashford, Aspira at Anthem, Astra Tower, Bowers Residences, Brickgate at Fireclay — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryCovered / garage parkingEV chargingPet-friendlyDog parkClubhouse24-hour maintenanceresident entertainment loungesmultiple rooftop decks with fireside loungeoutdoor game area with pergolaJordan River Parkway Trail accesspackage delivery servicetrash valetdesigner finisheshigh-speed internet
Check current availability & pricingOn the official site for The Focal Apartments— we track the rating history, they list what's open now.

From the property's own listingthefocalapts.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Fairly consistent±0.3

Its rating has stayed within about ±0.3★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 52 reviews by rating, back to Aug 2024. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

25
26
Management
8
6
Parking
1
10
Fees & rent
2
6
Noise
2
3
Cleanliness
1
3
Pets & policy
1
1
Maintenance
1
1
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
8
6
Parking
1
10
Fees & rent
2
6
Noise
2
3
Cleanliness
1
3
'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (27)
  • ★★★★★May 2026
    CleanlinessMaintenance

    Consistently impressed with how well the Focal is maintained. The grounds are always clean and tidy, and any maintenance issues are addressed promptly and efficiently. The property manager Tommy works above and beyond to ensure everything runs smoothly, and his friendly demeanor makes it a pleasure to interact with him.

    Management responded

    Thank you for the postive feedback and the shoutout to our team member! We appreciate having you around and let us know if anything ever comes up! :)

  • ★★★★★May 2026
    CleanlinessSafetyNoise

    I’ve really enjoyed living at The Focal. It’s been a comfortable and reliable place to call home, and I’ve always felt like the building is well taken care of. Common areas are kept clean, things are generally quiet and safe. One of the biggest highlights for me has been the property manager, Tommy. He genuinely does a great job and makes a real difference in how the building is run. He’s easy to talk to, responsive, and actually follows through when something needs attention. It’s clear he cares about the residents and not just the property itself, which is something you don’t always get everywhere. Overall, it’s been a really solid living experience, and a lot of that comes down to good management and how smoothly things are run day to day.

    Management responded

    Matthew it's a please having you at the Focal! Please let us know if you ever need assistance and we'll make sure to be on top of it. See you around! :)

  • ★★★★★May 2026
    CleanlinessAmenitiesParking

    The focal is a very pleasant place to live. The buildings are kept well cleaned, and the staff is very helpful. There is plenty of room for parking and things like the gym and pool are extremely nice. The property manager Tommy is super helpful and is willing to do whatever the tenants need to have a better experience. I would recommend anyone looking for a nice, calm, and peaceful place to live, to check out the focal

    Management responded

    It's always a pleasure seeing you around the community! We hope you are able to make great use our amenities! :)

  • ★★★★★Apr 2026

    The staff is kind and it’s cool being the first to live in our apartment!

    Management responded

    Thank you for the awesome review! Please let us know if you ever need anything and we'll see you around! 🙂- The Focal

  • ★★★★★Apr 2026

    Absolutely amazing, Tommy is tremendous, beautiful area & apartments. Highly recommend The Focal apartments.

    Management responded

    Thank you for the amazing feedback! We look forward to seeing you around the community and hope you get to enjoy the amenities with this warm weather! :)

  • ★★★★★Apr 2026
    CleanlinessAmenities

    Great area, beautiful apartments, great community. highly recommend!

    Management responded

    Thank you so much! We are so happy you joined the Focal. Reach out anytime for assistance or just to say hi! :)

  • ★★★★★Apr 2026
    CleanlinessAmenitiesNoise

    My daughter moved in earlier this year. The place is clean and she even met some friends. Nice amenities.

    Management responded

    Thank you for the positive feedback, we appreciate it so much! :)

  • ★★★★★Feb 2026
    CleanlinessSafety

    I absolutely love living in these apartments. Everything has been an amazing experience from the beginning. The property is always clean, well maintained, and feels safe and comfortable. I especially want to highlight the great management. Shayde Ries, the manager, is incredibly professional, responsive, and always willing to help. Peter is also amazing—very kind, attentive, and quick to resolve any questions or concerns. Overall, I truly love everything about living here and highly recommend these apartments to anyone looking for a great place to call home.

    Management responded

    Thank you so much for the positive feedback! 🙂We're so happy you made the Focal your home. Please let us know if we can ever be of assistance in the future! - The Focal

  • ★★★★★Jan 2026
    AmenitiesParking

    Love my place, been here for 5 months. Love that I can do my laundry right here in my apartment and I've never had a problem with parking, but I pay for outside parking. They have been very considerate of my 16 year old daughter who comes and stays with me on the weekends she's able to park anywhere outside!! She loves it here, especially the pool and hot tub she's been there numerous times and can't wait for the pool to reopen!! This is my first apartment ever and I wouldn't change a thing!! The staff has always been awesome and helpful!! Absolutely love this place!!

    Management responded

    Thank you for the kind review! We are so happy you are enjoying the Focal! Look forward to seeing you around and please let us know if you ever need anything. 🙂- The Focal

  • ★★★★★Jan 2026
    Parking

    I gotta give a five star. Top Notch customer service from Maintance and from. Second thank god and it’s about time they started on towing. A lot of people can’t be upset about getting your car towed. It’s there own fault If you didn’t follow the instructions they gave us more than two week notice and put flyers on our doors to let us know if you didn’t follow the rules that’s your car can be towed. I have to say that the customer service was great but I received today. Thanks Peter Shae and Tommy for the assistance.

    Management responded

    Thank you for the feedback and the kind words about our team! We truly appreciate having you as a part of our community. Never hesitate to reach out if you need anything! 🙂- The Focal

  • ★★★★★Jan 2026

    Just moved in a couple weeks ago and have had no issues so far, Office has been so helpful with any questions Ive had! ☺️

    Management responded

    We're stoked you chose the Focal! Welcome to the community and we look forward ot seeing you around 🙂Let us know if anything ever comes up and we'll be right there!

  • ★★★★★Dec 2025
    Cleanliness

    The staff is easily the best I’ve worked with when renting an apartment. The property is always clean, and I’ve had zero complaints since I have moved in.

    Management responded

    We appreciate this review so much! Please let us know if there is anything we can ever assist with. Happy New Year! 🙂 - The Focal

  • ★★★★★Dec 2025
    Safety

    Went to look at the available units for rent. Super nice staff. Felt very safe and were brand new. Would definitely recommend

    Management responded

    Thank you so much for the review! We'd love to have you join the Focal. Never hesitate to reach out if you have any other questions! :)

  • ★★★★★Dec 2025

    I would like to share how truly satisfied I am with my new apartment building. The staff has been welcoming, professional, and always helpful, making the transition smooth and stress-free. The community is warm and friendly, and it genuinely feels like a great place to call home. I’m very happy with my decision and grateful to be part of such a well-managed and supportive environment. Kudos to Tommy, Peter and Shayde. You guys are awesome!

    Management responded

    Our staff appreciates you so much! It's always a plessure seeing you around. Happy holidays to you and your family! :)

  • ★★★★★Dec 2025
    Amenities

    The apartments are beautiful and the amenity spaces are really cool. They are a great place to sit with my morning coffee or to hang out with friends outside. The pool is closed for winter but I cant wait to do some morning laps. It feels like a resort pool! Shayde was incredibly helpful in getting me all the information on leasing and help me choose the perfect apartment for my needs. Everyone I meet here has been so friendly and ive made some new friends already. The Focal is a great place to live!

    Management responded

    Thank you so much for taking the time to write this awesone review! We're stoked you enjoyed the amenities and look foward to your move-in! Happy Holidays! :)

  • ★★★★★Dec 2025
    AmenitiesSafetyParking

    I recently move here and all the amenities are amazing, all the services are working really well and the leasing office staff are amazing. But to be honest, I had a very disappointing experience with this building’s management. My vehicle was accessed during the night in the parking lot and belongings were stolen. Despite reporting the incident to the police, the case was dismissed due to lack of evidence, since the building management has not provided or reviewed the security camera footage. I have asked several times for updates, but there has been no clear response or cooperation. Because of this, I was also unable to file my insurance claim, which left me with financial loss on top of feeling unsafe as a resident. This lack of accountability and transparency is extremely concerning. Actually, I think they are really busy with all the future residents ensuring they have a positive experience, but they forget to help their current residents to feel safe and comfortable. Update: this situation was a miscommunication by both sides, they were waiting for me and I was waiting for them, they tried their best to help me in my situation, the Staff is amazing and Thomy is the men!

    Management responded

    Hi Juan , Thank you for your feedback and for the kind words about our team and amenities. We’re really glad to hear you’ve enjoyed those at the Focal. :) We’re truly sorry for the experience you had with your vehicle. That’s understandably frustrating, and we know how situations like this can impact your sense of comfort. We always aim to be as responsive and supportive as possible, and we’re sorry if you felt that wasn’t the case here. If you’d like to talk further, we’d be happy to connect directly and see how we can support you moving forward. 385-556-4656. - The Focal

  • ★★★★★Sep 2025
    Amenities

    Today I got an amazing tour of The Focal with Shayde. She was very friendly made great conversation and welcome to all the questions we had for her. The apartments were amazing very up to date and spacious.

    Management responded

    Thank you so much for the kind words! We are lucky to have her on the team! We appreciate you taking the time to tour our community and never hesitate to reach out if you have any follow-up questions. We'd love to have you join the Focal community. 🙂- The Focal

  • ★★★★★Jul 2025

    Moving in to The Focal apartments has been the easiest and fastest experience we have experienced. The leasing office did an amazing job approving all the process in less than 2 days for us to move in to a brand new apartment with an exceptional interior. We are so happy here! :)

    Management responded

    Thank you so much for the kind review! We're so happy you chose our property and we are happy to assist with anything that comes up in the future! :) - The Focal

  • ★★★★★Jul 2025

    The staff here is amazing! Tommy (the manager) is always professional, responsive, and truly cares about the community. Nicole (leasing agent) made the entire leasing process super smooth and stress-free—she’s incredibly helpful and kind. Great team that makes living here a great experience!

    Management responded

    Thank you, Carlos! We really appriciate your kind review and we are happy to assist with anything needed in the future. Enjoy the rest of your week! :) - The Focal

  • ★★★★★Jul 2025
    Amenities

    Tommy, the Property Manager, is amazing, authentic, showed me a comfortable studio that fits my needs. Not only is he friendly & fun to chat with, he was responsive to my questions & cared about the details that I wanted. I asked how he got the Integrity Award and he told me how he was committed to a realistic timetable with accountability steps on another property makeover and didn't waiver even though he was alone in his commitment. I like the elevators, how easy it was to be approved and love the new, clean, on-site gym.

    Management responded

    Apryle, it has been a pleasure to assist! We're so excited to have you join our community! Thank you for the kind review and please let us know if you need anything from us in the future. :) - The Focal

  • ★★★★★Jun 2025

    Nicole and the staff are amazing very nice place I would 100% recommend! Go check them out!

    Management responded

    Thank you so much Christian! Let us know if you need anything. :) - The Focal

  • ★★★★★May 2025

    I genuinely love this property! The leasing staff is so helpful and very clear on the application process and I highly recommend checking them out!

    Management responded

    Thank you so much for the kind words! We truly appreciate you being a part of the Focal community! :) - The Focal

  • ★★★★★May 2025
    Fees & rent

    Tommy was super informative and helpful in answering my questions! The apartments are beautiful and well maintained, just not within an affordable range for me right now (but really what is in this economy lol). Will keep in mind in the future as things evolve!

    Management responded

    Thank you so much for the kind review! We would love to have you join our community when the time is right for you. Reach out to us anytime as we would love to help! :) - The Focal

  • ★★★★★Mar 2025

    Great experience, Tommy was very nice, answered all our inquiries, super professional, Clear and transparent.

    Management responded

    Thank you so much for the kind review! We're so excited for you to join the Focal community! :)

  • ★★★★★Feb 2025

    Negative reviews are opposite of my own experience. I had a TON of questions and needs right off the bat when inquiring here. Nicole and the staff did a great job responding to me when I was trying to decide where to rent. Apartments are nice. If you are serious about renting here, there will be no issue. Application was easy. Thanks!

    Management responded

    Thank you so much for the review! We are super excited for your move-in and appreciate you joining our community! :) - The Focal

  • ★★★★★Feb 2025
    Amenities

    Super informative! Nicole the leasing agent is very helpful and amazing. The property is beautiful and takes my breath away. 10/10 would recommend this company.

    Management responded

    We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do! :) - The Focal

  • ★★★★★Aug 2024

    Management here is great and responsive very helpful. I would recommend this place to anybody looking to rent.! Great place and environment.!

    Management responded

    We sincerely thank you for the positive review, and look forward to seeing you again soon! - The Focal :)

Management responsiveness

Management replies to 100% of reviews — and 100% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How The Focal Apartments ranks nearby

Where The Focal Apartments stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of The Focal Apartments

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Murray — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

33.5
property offenses per 1,000 residents · 2024
123% vs Utah (15.0)
Murray Utah U.S.

Source: FBI Crime Data Explorer · Murray Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.5 mi

12 in 1 mi·613 in 5 mi
Grocery

Smith's

+11 more1.1 mi
  • Shaku Maku International Market1.1 mi
  • Seoul Market1.1 mi
  • Middle Eastern Bakery & Groceries1.8 mi
  • India Foods1.9 mi
  • Maria's Market1.9 mi
  • Macey's2.0 mi
  • John's Marketplace2.0 mi
  • Black Cherry Market2.0 mi
  • Sara Halal Gardizy Market2.0 mi
  • Pares Polynesian Market2.1 mi
  • Walmart Supercenter2.1 mi
Parks

Arrowhead Park

+11 more0.2 mi
  • 48th Street Trailhead0.3 mi
  • Taylorsville Freedom Shrine0.6 mi
  • Germania Park1.0 mi
  • Hidden Village Park1.0 mi
  • Valley Park1.2 mi
  • Murray Park1.2 mi
  • Sunnyvale Park1.3 mi
  • Millrace Park1.4 mi
  • Walden Park1.5 mi
  • Millcreek Trailhead1.5 mi
  • Riverview Park1.6 mi
Schools

Horizon Elementary School

+11 more0.7 mi
  • University of Utah Special Education Reading Clinic0.8 mi
  • Tilleytime Child Development Center1.1 mi
  • Murray High School1.1 mi
  • Murray High Seminary1.2 mi
  • Hillcrest Junior High School1.3 mi
  • Hillcrest Junior High Seminary1.3 mi
  • Utah Refugee Education and Training Center1.4 mi
  • Viewmont Elementary School1.5 mi
  • Parkside Elementary School1.6 mi
  • Riverview Junior High School1.6 mi
  • James E. Moss Elementary School1.6 mi
Gyms & rec

USA Ninja Challenge

+11 more0.3 mi
  • Epic Training Center0.3 mi
  • Salt Lake Indoor Soccer0.6 mi
  • Kiai Martial Arts0.8 mi
  • Park Center in Murray1.1 mi
  • The Front Climbing Club1.2 mi
  • Murray Aquatic Center1.3 mi
  • Iron Allies Fitness1.8 mi
  • Pure Workout1.8 mi
  • Planet Fitness2.0 mi
  • The Social Fitness Club2.1 mi
  • Lifetime Activities Center (LAC)2.2 mi
Pharmacies

Walgreens

+8 more1.9 mi
  • Macey's Pharmacy2.0 mi
  • Smith's Pharmacy2.1 mi
  • Tuyet's Pharmacy2.2 mi
  • Sam's Club Pharmacy2.7 mi
  • Hillcrest Pharmacy3.6 mi
  • CVS Pharmacy3.9 mi
  • Genoa Healthcare4.0 mi
  • Hyland Pharmacy4.1 mi
Hospitals / clinics

Recovery Ways at Brunswick Place

+10 more0.2 mi
  • Intermountain Medical Center0.8 mi
  • KPC Promise Hospital of Salt Lake1.0 mi
  • St. Mark's Surgery Center at 45th South1.2 mi
  • Wasatch Infusion1.2 mi
  • Millcreek Primary Care1.2 mi
  • Granger Medical Clinic1.2 mi
  • South Main Public Health Center1.7 mi
  • The Orthopedic Specialty Hospital1.9 mi
  • MD Diet1.9 mi
  • Midvalley Medical1.9 mi
Bus stops

Murray Blvd @ 4889 S

+11 more0.2 mi
  • Murray Blvd @ 4948 S0.3 mi
  • Murray Blvd @ 5026 S0.4 mi
  • 500 W @ 4609 S0.4 mi
  • Murray Blvd @ 5039 S0.4 mi
  • 500 W @ 4558 S0.4 mi
  • Murray Blvd / Vine St (NB)0.5 mi
  • Vine St / Commerce Dr (WB)0.5 mi
  • Vine St / Commerce Dr (EB)0.5 mi
  • Murray Blvd / Vine St (SB)0.5 mi
  • 4500 S @ 534 W0.5 mi
  • Atherton Dr @ 4501 S0.6 mi
Commuter rail

Murray Central

+11 more0.7 mi
  • Murray North0.8 mi
  • Meadowbrook1.5 mi
  • Millcreek2.3 mi
  • Fashion Place West2.4 mi
  • Midvale Fort Union3.3 mi
  • West Valley Central3.5 mi
  • Decker Lake3.5 mi
  • Bingham Junction3.5 mi
  • Redwood Junction3.6 mi
  • River Trail3.8 mi
  • Central Pointe4.0 mi
Stadiums

Maverik Center

3.5 mi
Industrial area

nearest zone

0.2 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

16.5/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 27° in winter to 96° in summer; wettest month Apr (3.37"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with The Focal Apartments.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.