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Aggregated from public reviews

Via

3808 S W Temple St, Salt Lake City, UT 84115

150 reviews · Jan 2019 – Jun 2026

The short version

Via in Salt Lake City holds 4.0★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Salt Lake City property crime runs about 52.6 per 1,000 residents — 251% above the Utah average. Walkability is 16.7/20 (Most walkable).

Overall

4.0★
150 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Via a good place to live?
We don't grade places — but the record is clear: across its 150 reviews it holds a steady 4.0★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Via?
Reviewers most often praise Management and Noise; the most common complaints are Fees & rent, Safety, Pets & policy.Read the reviews
Does management respond to reviews at Via?
Management replies to 97% of reviews, and 96% of 1–2★ ones.See responsiveness
How does Via compare to nearby apartments?
By overall rating, it ranks #119 of the 239 apartments we track within 20 miles.See the local ranking
Is Via in a safe area?
Crime figures are city-wide, not building-specific. Salt Lake City reports about 52.6 property offenses per 1,000 residents a year — 251% above the Utah average (FBI).See the crime data
What's near Via?
The nearest grocery is 0.6 mi away, and 58 restaurants sit within a mile.See what's nearby
How walkable is Via?
It scores 16.7/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

Studio–2 bed · 4841,089 sq ft

9 floorplans

Studio
484 sqft · 1 plan
1 bed
680–812 sqft · 5 plans
2 bed
1,038–1,089 sqft · 3 plans

Amenities

PoolHot tubFitness centerCovered / garage parkingEV chargingPet-friendlyhigh-speed Wi-Finear TRAX station
Check current availability & pricingOn the official site for ViA Apartments— we track the rating history, they list what's open now.

From the property's own listingliveatviasaltlake.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Fairly consistent±0.3

Its rating has stayed within about ±0.3★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 150 reviews by rating, back to Jan 2019. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

19
20
21
22
23
24
25
26
Management
2
2
3
6
1
2
4
2
Fees & rent
1
·
1
3
1
3
·
·
Cleanliness
·
·
2
1
·
1
4
·
Amenities
1
·
1
4
·
·
1
·
Safety
1
·
·
3
·
·
2
·
Maintenance
1
1
·
·
·
·
2
·
Parking
1
·
·
2
·
·
·
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
2
2
3
6
1
2
4
2
Fees & rent
1
1
3
1
3
Cleanliness
2
1
1
4
Amenities
1
1
4
1
Safety
1
3
2
'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (70)
  • ★★★★★Apr 2026
    Noise

    Well maintained and quiet with helpful staff; have definitely enjoyed living here!

    Management responded

    Tyson, There’s nothing better than hearing our Via Apartments customers’ positive feedback! Thanks for sharing your experience with us. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Apr 2026
    Maintenance

    I really enjoy living here. The managers have been very kind with me and very understanding to seriously insane levels of rude upstairs numbers. They really care about there tenants. A lot of think break or shut often. But thats not their fault since they informed me they just bought it. So its the old managers fault and they work really hard to fix anything we discover. They're maintenance guy is also really kind and I never feel unsafe nor do I feel unsafe about letting them come in to fix things if im not home. And perfectly located with the train right at the back of the location. Im saving so much money not having to drive now. Im really enjoying this place :)

    Management responded

    Dear Elizabeth, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Apr 2026

    IT WAS AN EXCELLENT TOUR BY ZAC VIA APARTMENT FOR PIERRE ANDRE CARTER YESTERDAY THANK YOU ZAC

    Management responded

    Dear pierre, Thanks for being a part of the Via Apartments family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Mar 2026

    Wonderful helpful

    Management responded

    We are so grateful for your positive review, Nadine! We hope to always provide a great experience at Via Apartments. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! ViA / viaapartmentscm@redstoneresidential.com

  • ★★★★★Mar 2026
    Maintenance

    The newest team has been a great improvement to the place. They're easy to reach and quick to answer requests etc.

    Management responded

    Joe, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at Via Apartments, our goal is to supply customers with the highest quality experiences. We hope you have a great day! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    I worked with Zac, and he has been incredibly helpful. He takes the time to answer all of my questions, and always makes everything feel smooth and stress-free. Highly recommend him!

    Management responded

    Dear Ronaldo, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    Zac and Carter are absolutely amazing! Friendly, welcoming and extremely professional.

    Management responded

    Dear Ricky, Thanks for being a part of the Via Apartments family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026
    AmenitiesNoiseCleanliness

    The apartments are modern and roomy, with amenities like a pool, hot tub and gym. The community is clean and quiet and it’s handy to have the Meadowbrook TRAX station nearby. The staff, especially Zac, are professional and responsive and really make residents feel welcome.

    Management responded

    Adam, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Via Apartments customers like you. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    I had the chance to have a great conversation with Zac this last week, and he is super cool! For me, the people running things make the biggest difference for what it's like to live somewhere!

    Management responded

    Worst, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    Completed a rental verification at this property and Carter in the office was so friendly. Most properties aren’t friendly to potential competitors. Refreshing.

    Management responded

    clearfield, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at Via Apartments, our goal is to supply customers with the highest quality experiences. We hope you have a great day! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    I've had a really good experience moving into VIA Apartments! Zac and Carter have been great, very knowledgeable and accommodating!!

    Management responded

    Josh, There’s nothing better than hearing our Via Apartments customers’ positive feedback! Thanks for sharing your experience with us. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026
    Maintenance

    Zach at via apartments is great to work with. He’s responsive, professional, and gets maintenance requests taken care of quickly and efficiently. Really appreciate his reliability and attention to detail it makes a big difference.

    Management responded

    Dear Jerilyn, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026
    Cleanliness

    Tour was good. Place was clean and Carter was very friendly

    Management responded

    Accuro, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Via Apartments customers like you. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Feb 2026

    Prompt and excellent service.

    Management responded

    Hey Nerima! Thank you for your 5 star review. We appreciate you and your business. ViA, Management Team

  • ★★★★★Feb 2026

    Zac the manager has helped me every time I've needed something, it's hard to find management where the people in the office actually care but the management here have always listened and helped me when I've gone to them

    Management responded

    Hey Mary! Thank you for your 5 star review. We appreciate you and your business. ViA, Management Team

  • ★★★★★Feb 2026
    Amenities

    I had the pleasure of doing a walk-through with Zach, the apartment manager. He gave me a walk-through, of the clubhouse, hot tub and pool to start the walk-through. After that, he showed me where the drop off for mail room was at . He gave me a walk-through of a one bedroom apartment and a studio apartment with great views overlooking the city. Both the one bedroom and the studio apartment are Spacious. I would recommend anyone looking for an apartment to go look at these apartments!

    Management responded

    Dear Amilcar, Thanks for being a part of the Via Apartments family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Jan 2026

    I have been dealing with zac he is a great manager, very professional and attentive, the apartment units are very nice and the property is very centralized and great location, i would definitely recommend via apartments

    Management responded

    Jorge, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Via Apartments customers like you. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Jan 2026

    Great property, wonderful management. Great place to live if you're looking for a beautiful affordable apartment in Salt Lake City

    Management responded

    Nate, Thanks for the 5-star review. We appreciate your feedback and support in our efforts to maintain a positive experience and environment for our community. - ViA

  • ★★★★★Jan 2026
    Noise

    I like it here it really chill and quiet .the neighbors are respectful and staff always helpful.

    Management responded

    Luis, Thank you for sharing your thoughts with us! We are excited to hear your experience has been a positive one. We will strive to continue providing the best service possible and look forward to seeing you soon! - ViA Management Team

  • ★★★★★Jan 2026
    Noise

    Via has been a great place to live! Carter and Zach are great to work with and very responsive to any questions and overall just a very nice quiet community

    Management responded

    Lance, Thank you for sharing your 5-star review with us! We are so glad you had a positive experience and are looking forward to continuing our collaboration with you! - ViA Management Team

  • ★★★★★Oct 2025

    It was a nice tour and it was nicer inside than I thought it would be. I was impressed with the unit I saw and all my questions were answered well. Definitely worth stopping by

    Management responded

    Clint, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Via Apartments customers like you. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★Oct 2025
    Fees & rent

    Zac and Carter have been fantastic. Very helpful and made sure that I understood all of the charges and made sure it was the right fit.

    Management responded

    Adison, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Oct 2025
    NoiseSafety

    I have lived at Via for 5 years almost and it has gone through its growing pains! I am on my 7th property manager, therefore I don't get invested in things that are happening because I just feel if I do another property manager will appear! Now for the good things: I have never slept anywhere that is so quiet! Even with the Metro Hub to the side of me I can barely hear any noises. When the buses start going at 5 am I wake up, but then the sound lulls me back to sleep. I have walked through the property during all times of the day and never got scared. I do wish that people use the pool that the pool is for everyone that pays rent and not just for their party! I have been given the side eye when I sit down and read a book. The Via is centrally located and is close to the freeways and there is a fire department is down the street.

    Management responded

    We are so grateful for your positive review, Suzanne! We hope to always provide a great experience at Via Apartments. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! ViA / viaapartmentscm@redstoneresidential.com

  • ★★★★★Jul 2025

    Very good experience! Thanks Carter 😬

    Management responded

    VLove, There’s nothing better than hearing our Via Apartments customers’ positive feedback! Thanks for sharing your experience with us. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Jun 2025

    I love staying at Via Apartments. The team is wonderful! I'm glad I stay at Via.

    Management responded

    Anna, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Jun 2025

    The office managers are really helpful and nice. I can't say enough good things about via

    Management responded

    Hey devang! Thank you for your 5 star review. We appreciate you and your business. ViA, Management Team

  • ★★★★★Jun 2025
    CleanlinessNoise

    Great management within the office to help with any issues/questions. Overall clean/ quiet community.

    Management responded

    We are so grateful for your positive review, Cody! We hope to always provide a great experience at Via Apartments. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! ViA / viaapartmentscm@redstoneresidential.com

  • ★★★★★Jun 2025
    Fees & rent

    Carter was very helpful in the process of finding an apartment! He explained everything very thoroughly, laid out all the fees and all the fees! He’s very welcoming. Highly recommend!

    Management responded

    Garrett, There’s nothing better than hearing our Via Apartments customers’ positive feedback! Thanks for sharing your experience with us. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Jun 2025
    AmenitiesMaintenance

    I absolutely love living here at Via!! My husband and I have lived here over 3 years. We have gone through a few management changes, but this new team is ON TOP OF IT. Absolutely amazing service. A beautiful community area, a nice pool and our apartment is beautiful. So spacious and maintenance is always fast and accountable. Love living here!!

    Management responded

    Harley, Thanks for visiting Via Apartments! It means so much when customers share their positive experiences with us. Thank you for your 5 star review. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★May 2025

    Muy buen trabajo

    Management responded

    Dear Naroa, Thanks for being a part of the Via Apartments family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★May 2025

    I have been here for about 2 years and it's been good. There are some flaws that it has but they recently had management change that will hopefully make things better around here. Overall good place to live.

    Management responded

    Ben, We are so appreciative of your 4 star review and you taking the time to share it with us. Here at Via Apartments, our goal is to supply customers with the highest quality experiences. We hope you have a great day! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★May 2025
    CleanlinessNoiseSafety

    I’ve lived here for about 7 months now and I’ve had a pretty good experience overall. It’s pretty clean, quiet and safe. Management has changed about 3 times now but the people in charge right now seem pretty good.

    Management responded

    We are so grateful for your positive review, Celeste! We hope to always provide a great experience at Via Apartments. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! ViA / viaapartmentscm@redstoneresidential.com

  • ★★★★★May 2025

    I lived at Via in 2018 and just returned as a resident in 2025. Via is now under new management who is really doing a great job supporting their residents and cultivating a community. The apartments are very nice and modern with tons of space! The leasing office staff have been incredibly helpful when I’ve had questions or issues and I’m so happy to be living at Via!

    Management responded

    Michelle, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★May 2025

    Our new management has been doing a great job of revamping our building making it a priority to interact and listen to our feedback. Carter and Zac both have been awesome working hard day in and day out to make our overall experience living here one of the best. They are amazing individuals who are making great changes in our time here and we look forward to being here with them in future!

    Management responded

    Cesar, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Via Apartments customers like you. ViA, viaapartmentscm@redstoneresidential.com

  • ★★★★★May 2025

    Me senti feliz Viviendo aqui en apartamento de vias felicitaciones a Las personas q nos atendieron Gracia por la oportunidad

    Management responded

    Hey Niuber! Thank you for your 5 star review. We appreciate you and your business. ViA, Management Team

  • ★★★★★May 2025

    Love to live here, just change the management but teams are amazing, happy resident here. Will definitely renew my contract once it ends. Oh, Zac indeed will taking care of all your headaches, a very nice and respectful person I have ever seen!!! Love Via

    Management responded

    Poe, Thanks for visiting Via Apartments! It means so much when customers share their positive experiences with us. Thank you for your 5 star review. ViA, Management Team, viaapartmentscm@redstoneresidential.com

  • ★★★★★Mar 2025

    Management is easy to deal with and the property is located with a nice park across the street

    Management responded

    Hi Kayda, Thank you for your kind words! We're glad to hear you've had a positive experience with our management team and that you're enjoying the convenient location—having Harmony Park across the street is definitely a bonus! If there's ever anything you need, don't hesitate to reach out.

  • ★★★★★Feb 2025
    NoiseCleanliness

    Estoy demasiado feliz viviendo en los apartamentos de Vía. Es una comunidad tranquila, libre de humo, limpia y con grandes comodidades. Queda en una zona muy central cerca de todo y acceso a vías principales y a la freeway.

    Management responded

    Thank you so much for taking the time to share your positive experience! We’re so happy to hear you’re enjoying the peaceful atmosphere, convenient location, and great amenities at Vía Apartments. Our team works hard to ensure all of our residents feel happy and comfortable in their home. If you ever need anything, please don’t hesitate to reach out. Thank you for being a part of our community!

  • ★★★★Aug 2024
    Amenities

    Darnell by far is the best part of renting here at this point. I've been a resident for over 3 years multiple management changes in that time. Sometimes it feels like they care sometimes they don't. Apartment overall has new furnishings and is central but also brings in sometimes unwanted company. The gym is well maintained and a nice addition overall average for the cost.

    Management responded

    Elizabeth - thanks for your review! We'll be sure to share your kind words with Darnell! Please do not hesitate to reach out if there is anything we can do to make your experience at ViA even better. Have a fantastic day! -ViA Management

  • ★★★★★Apr 2024

    Via has been a great place to live. Makayla and Hannah have always been helpful. We love living so close to the freeway, and downtown.

    Management responded

    R Montes, thank you so much for the kind words about our community. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day! - ViA Management

  • ★★★★★Apr 2024

    The team here is amazing! They are so sweet and on top things! It's a great place to live!

    Management responded

    Laura, your review about ViA made our day! Thanks so much for taking the time to write. Let us know if you ever need any more help! All the best to you. - ViA Management

  • ★★★★★Feb 2024

    Makayla and Hannah have been amazing to work with! In fact it’s because of Makalya, that I decided to sign a new lease for another year at Via. Darnell also worked his tail off, to ensure my new unit was ready on the 1st. I’d give 10 out of 10, would definitely recommended!

    Management responded

    Aimee - thanks for your lovely comments about our team. We are so grateful to have you as a resident! Your recommendation matters so much, and we're so happy to have earned it. Thanks again for taking time to let the world know about your experience. Have a great day!

  • ★★★★★Jun 2023
    NoiseSafety

    Lived here back in 2021. Management is extremely nice and easy to work with. Very quiet complex. The apartments are nice, new, and pretty spacious. This is a bad part of town but I felt safe here anyway. If you don’t have a car, this is a good place to live because the Meadowbrook rail station is right around the corner. Internet is very fast and stable and I never had pest issues. All in all a pretty good experience.

    Management responded

    Greetings Rachel, Thank you for taking the time to share your experience at ViA. We are glad to hear that you found our management team to be nice and easy to work with. The Meadowbrook Trax station is very convienent! We hope you are doing Thank you for choosing ViA as your home, and we hope to see you again soon! Sincerely, The ViA Management Team (801) 844-1700

  • ★★★★★May 2023

    Really a good, quick and direct customer service experience. I got Scott taking care of all details and made the processing easy. Nice place, enjoyable community.

    Management responded

    Dear Marco, Thank you so much for taking the time to share your positive experience with ViA! We are thrilled to hear that you enjoyed our customer service and our community. We appreciate your business and look forward to continue meeting all of your needs. If there is anything we can assist you with in the future, please do not hesitate to contact us at (801) 844-1700. Best regards, The ViA Team

  • ★★★★★May 2023

    ViA has been an excellent place to live. Scott and his team have been nothing but nice and attentive in ensuring I enjoy my time at ViA. They are timely, respectful, and supportive!

    Management responded

    Kristen, Thank you for the great review! We love our team at ViA and glad to hear that you do too! Please contact us if we can ever assist with anything. We value your residency. ViA Team

  • ★★★★★Mar 2023
    AmenitiesSafetyParking

    VIA Apartments has been home for 4 years and I could whole heartedly say, it had its ups and downs, but the current management team (Scott Sleater & Yulissa Gomez) are simply amazing! They keep the property clean and safe! Parking is available for different budgets, if not street parking is available. The gym is small but has everything you need to maintain a healthy lifestyle. The pool and jacuzzi are maintained and clean. There are pool rules that make sure it's a safe, clean, and fun environment for everyone to enjoy. Management have activities where everyone can meet their neighbors and enjoy from refreshments. I could honestly say this is a great place to live!

  • ★★★★★Feb 2023

    New improvements and new designs. Amazing staff and warm welcoming co. residents. Very fast service. Overall amazing apartments.

  • ★★★★Feb 2023
    CleanlinessNoiseParking

    Hermosos apartamentos , está ubicado en una gran zona, cerca de estacionamiento de buses , avenidas y del centro de la ciudad. El apartamento es acogedor , tranquilo , muy limpio y con buenas zonas de parqueadero.

    Management responded

    Thank you so much for the review, Nohora! We appreciate you! -ViA Management

  • ★★★★★Feb 2023

    Moved in back in August (my very first real apartment) and it has been an amazing experience so far. People are great, apartment is nice, and life feels good here.

    Management responded

    Thank you so much for leaving a review, Nathan! It was great seeing you yesterday! -ViA Management

  • ★★★★★Feb 2023

    The new management is very good. I’ve been here 4 years and this is one of the best management teams they’ve had. Yulissa was very helpful with fixing my door code issues. She kept following up with me until the problem was solved.

    Management responded

    Thank you so much for taking time to leave us a review, Chris! Yulissa is a great asset to the team, and we are glad she was able to help in resolving the door code issue. See you around! -ViA Management

  • ★★★★★Aug 2022

    Tara is absolutely phenomenal! She is organized, knowledgeable and personable which makes her extremely helpful through the leasing process. Tara takes the above and beyond approach and is obviously passionate about doing her best to help people find their new space at Via Apartments and settle in.

    Management responded

    Thank you so much for your wonderful review.

  • ★★★★★Jul 2022
    Amenities

    Fantastic building, wonderful staff, and well kept! They’ve got a great team and will make your experience a 10/10!

    Management responded

    Such kind words! Thank you Tiana! -ViA Management

  • ★★★★★Jun 2022
    Cleanliness

    This place is AMAZING! The apartments themselves are exactly like the model they show you. Extremely clean, open and cozy. All the staff here is super friendly and cares about each and every one of us. Will absolutely recommend this apartment complex to anybody!

    Management responded

    Thank you so much for your review!

  • ★★★★★Apr 2022

    Super helpful office staff!

    Management responded

    Thank you so much for your review!

  • ★★★★★Apr 2022
    NoiseCleanliness

    Been here for a few weeks and I absolutely love it! So far it’s clean, quiet, and I personally think the apartment layout is designed well. Also with rising housing prices, I think it’s fairly priced. I’m very happy I ended up at Via :)

    Management responded

    Thank you so much for your review!

  • ★★★★★Jan 2022
    Amenities

    ViA apartments are beautiful. The apartments have great floor plans and the amenities are great and well cared for. The location couldn’t be better. Colton, the office manager, is fantastic. He’s very attentive and addresses concerns right away. He and his team do an amazing job of keeping the property running and looking great! ViA is a great place to call home.

    Management responded

    Thank you so much for your review! We greatly appreciate it!

  • ★★★★★Nov 2021
    Cleanliness

    I moved here a year ago and love it! The management is always on top of things and keeps the complex really clean! I have never had issues with unexpected fees and the management seems to really keep their renter best interest in mind. The street is pretty quiet and close to downtown, shopping, and hiking. Overall it’s a really great place to live!

    Management responded

    Thank you so much for your review! We have loved having you as a resident and hope we can continue to serve you!

  • ★★★★★Oct 2021

    Fantastic Management and Staff!

    Management responded

    Thank you so much for your review! We have loved having you as a resident and hope we can continue to serve you!

  • ★★★★★Oct 2021

    The office staff is always ready to answer my questions and willing to work with me to the best of their ability. Maintenance is quick to make fixes as needed. Quality apartments I would highly recommend!

    Management responded

    Thank you so much for your review!

  • ★★★★Oct 2021

    Nice apartments but kind of expensive.

    Management responded

    Thank you so much for your review! We appreciate all feedback!

  • ★★★★★Aug 2021
    Amenities

    I can say I am very impressed that the pictures match up with the apartments in person as for now a days I feel like pictures can be very deceiving if you know what I mean. Anyways! First thing that caught my attention here at this site is that their pool is open year around which, for me, this is the first complex I’ve seen with a heated pool! Second I liked the fact how close it is to the trax’s as transportation is very important to me as I currently do not have a car and I need a way to get to work. Lastly the management here was very cooperative and patient with me as Jewelette and a Colton helped answer all my questions that I had on my list. Thank you guys! Top 3 in my complex’s that I will be applying for (:

    Management responded

    Thank you so much for your wonderful review!

  • ★★★★★Jun 2021

    Amazing apartments- no problems at all. Savannah was extremely helpful with everything!

    Management responded

    Hi Andrew Peterson, thank you for taking the time to leave a review for us at ViA. We're happy we could meet your expectations!

  • ★★★★★May 2021
    Maintenance

    Beautiful property! Maintenance is super responsive and take care of everything. Management is great to answer all of my questions and really likes the residents.

    Management responded

    Hi Hailee Denson, thank you for taking the time to leave a review for us at ViA. We're happy we could meet your expectations!

  • ★★★★★Apr 2021
    Cleanliness

    Great and friendly stuff. Property is always clean as well

    Management responded

    Hi Nicholas Gravley, thank you for taking the time to leave a review for us at ViA. We're happy we could meet your expectations!

  • ★★★★Nov 2020
    Fees & rentNoise

    Lived at ViA for 2 years! Space was great, never experienced any issues with rodents or pests. It’s located around the corner from the traxs station, which is convenient. They have gated parking (extra charge) and street parking. The cons were management teams changing 3 times in my 2 years of living there. Made it difficult to build relationships as well as caused lots of confusion and loss of information as new faces appeared often in the leasing office. Community charges fluctuate by month which means you’ll never pay the same amount each time. Construction across the street is active 6 days a week and is loud!!! The gym is small and so is the pool but both are well kept. Overall, a nice place to live.

    Management responded

    Shadane Franklin, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at ViA Apartments. Until the next time we meet, take care!

  • ★★★★★Sep 2020
    Fees & rent

    Easy peasy application process. Moving in soon. Within minutes I was approved! There is other prices tacked on to the rent, but I suppose you would pay there anywhere you move into. Savannah (property manager) was awesome and quite knowledgeable of the property. Can't wait to be a Via Apartment renter....I found my HOME after about 10 years! I use to be homeless, then lived with relatives, but it always been my dream to be back on my own. Thanks Via Apartment managers! :)

    Management responded

    Suzanne Turner, we're happy you found our staff to be so supportive during your experience here at ViA Apartments. We enjoy serving our residents, and your kind words made our team's day particularly rewarding.

  • ★★★★★Feb 2020

    I Had a great experience while i was there and they are very good at what they do,stick to the rules and you'll be fine.

    Management responded

    Francis Snow Tea Groupon, we are grateful that you took the time to provide us with feedback! It's been a pleasure serving you at ViA Apartments. We hope you have a wonderful day, and look forward to seeing you soon.

  • ★★★★★Nov 2019

    I have been living here at Via for a month and I am so incredibly grateful that I do. Mrs. Nikol Ross and Mr. Logan Bratton (Property Management) are so amazing and have been extremely professional and knowledgeable about all my questions and assisting me with all Via has to offer. It is very clean and very well taken care of. They have an open door office so you can stop by and talk any time. Every time I have they have been fun and joyful to visit with, always smiling. I have made very good friends with the maintenance team as when I pass them in the parking lot they are always cheerful and say hello. They have returned all my phone calls and emails and requests within hours. They sincerely care about their residents and they even have their own app with suggestions of social events, restaurants, and sites to see. A very tech savvy and cool way to stay up to date on what’s going on in the Via community. Like Pizza parties and potlucks. The amenities are impressive with a pool and a jacuzzi with a flat screen to watch for the ultimate relaxation and entertainment. And a very nice gym with up to date equipment with towels and TVs to catch up on sports while you train. The weights and equipment are always clean and ready to use. I would recommend living here to anyone and again I am so glad I do!

    Management responded

    We appreciate you sharing your comments, Brent! We're happy you found our staff to be so supportive during your experience here at ViA Apartments. We enjoy serving our residents, and your kind words made our team's day particularly rewarding. Thank you, ViA Team

  • ★★★★★Feb 2019

    Very nice place. Everything is updated and current. Big and beautiful rooms. And the staff person who showed us around was very helpful and kind. We want to live here.

    Management responded

    Tryston Kartchner, we appreciate you taking the time to leave feedback about your resident experience! We are glad to hear that you enjoy living at ViA Apartments, and hope that we continue to meet your expectations.

  • ★★★★★Jan 2019
    Maintenance

    Via is great! Here is why: 1) Mitch was very helpful in the weeks before our move. He dealt with my many questions like a pro, and he was always so friendly. Juan seems cool and helpful. Oscar is also great. All of the staff has been terrific. 2) My unit is very nice. I am impressed with the quality of the finishings for a rental. The wood (floors are beautiful, and the appliances are new and shiny. The kitchen is fantastic. The counter tops are large and beautiful. The sink basin is so huge and deep, and the tap is amazing. The fridge, stove, and microwave are stainless steel. There is a lot of storage, but you do have to be tall to use some of it. There is a very cool, modern light fixture over the bar as well. Our unit has a mountain view, which is spectacular. The other side of the building will have a view of a construction site at the moment. 3) The public areas are great. There main building has bike storage, a work room, the I Café, workout room, and a great balcony. I Café is a nicely furnished room with a large TV, a fridge with soft drinks, a Keurig and K-cups, and snacks. I have worked in there several times. Right off the I Cafe, there is an amazing patio with big couches, a large gas fire-pit, a grill, and beautiful lights. The workout room has cardio machines, free weights, and other machines. The pool area looks amazing, with a gorgeous hot tub, and lounge area with a massive TV. There is also gated parking and garages available. 4) The neighborhood is better than anticipated. We are right across from the Trax station, however, which is amazing. There are also a plethora of restaurants two blocks over on State Street, but this block is rather quiet. I am pleasantly surprised. 5) The only real sources of dissatisfaction have come from smells, which is common for apartment living. There is a very strange smell in the main hallway of my floor. Someone tried to cover it up with an air freshener, but I think that is adding to the bad smell. Our apartment also smells like a hardware store. This is because the building is only a year old, but the smell is fading. The biggest issue was that one of my neighbors seemed to be smoking in their unit and the smell came into my apt. After I tried a few things to prevent the odor from coming in, I contacted Mitch for suggestions. He took it very seriously, and whatever he did worked. I haven’t smelled cigarettes lately. I’ll be sure to update if my opinion changes. This review was not incentivized by Via in any way.

    Management responded

    Madisen Quesnell, we appreciate you taking the time to leave feedback about your experience! We are glad to hear that you enjoy living at ViA Apartments, and hope that we continue to meet your expectations. We enjoy serving our residents, and this awesome review made our team's day particularly rewarding.

Management responsiveness

Management replies to 97% of reviews — and 96% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Via ranks nearby

Where Via stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Via

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Salt Lake City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

52.6
property offenses per 1,000 residents · 2024
251% vs Utah (15.0)
Salt Lake City Utah U.S.

Source: FBI Crime Data Explorer · Salt Lake City Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest <0.1 mi

58 in 1 mi·751 in 5 mi
Grocery

Middle Eastern Bakery & Groceries

+11 more0.6 mi
  • R&F Mart0.6 mi
  • Chinatown Supermarket0.7 mi
  • El Barakah0.7 mi
  • La Tenoch Market0.9 mi
  • Shaku Maku International Market0.9 mi
  • Seoul Market0.9 mi
  • African Discount Food Market1.1 mi
  • The Corner Grocery1.5 mi
  • Namaste Nanglo1.5 mi
  • Rancho Markets1.6 mi
  • La Pequeñita International Market1.6 mi
Parks

Harmony Park

+9 more0.1 mi
  • McCall Park0.5 mi
  • Lincoln Park0.7 mi
  • Sunnyvale Park0.9 mi
  • Taylorsville Freedom Shrine1.3 mi
  • Millcreek Trailhead1.4 mi
  • Fitts Park1.4 mi
  • General Holm Park1.4 mi
  • Scott Avenue Park1.4 mi
  • Tracy Aviary's Nature Center at Pia Okwai1.6 mi
Schools

Utah Refugee Education and Training Center

+10 more0.2 mi
  • Utah International Charter School0.7 mi
  • Lincoln Elementary School0.8 mi
  • Olene Walker Elementary School1.2 mi
  • Granite Park Junior High School1.2 mi
  • James E. Moss Elementary School1.3 mi
  • Summit Christian Academy1.5 mi
  • Kid Station1.6 mi
  • Sunitas Montessori School1.7 mi
  • Salt Lake Junior Academy1.8 mi
  • Rock-A-Bye Infant and Child Care Center1.8 mi
Gyms & rec

The Front Climbing Club

+11 more0.5 mi
  • Iron Allies Fitness0.6 mi
  • The Social Fitness Club1.3 mi
  • Epic Training Center1.3 mi
  • USA Ninja Challenge1.4 mi
  • Kiai Martial Arts1.6 mi
  • Salt Lake Indoor Soccer1.6 mi
  • Universal Swell Personal Training1.7 mi
  • Chris Total Fitness Personal Training1.7 mi
  • Body and Mind Center1.9 mi
  • Murray Aquatic Center2.1 mi
  • K Effect2.1 mi
Pharmacies

Walgreens

+9 more1.8 mi
  • Smith's Pharmacy2.3 mi
  • CVS Pharmacy2.4 mi
  • Genoa Healthcare2.5 mi
  • Tuyet's Pharmacy2.5 mi
  • Sam's Club Pharmacy2.8 mi
  • Macey's Pharmacy2.9 mi
  • Costco Pharmacy3.0 mi
  • Sugar House Health Center Pharmacy3.0 mi
  • Maceys Pharmacy3.5 mi
Hospitals / clinics

South Main Public Health Center

+10 more0.2 mi
  • MD Diet0.4 mi
  • KPC Promise Hospital of Salt Lake0.6 mi
  • Wasatch Pediatrics1.1 mi
  • Utah Cancer Specialists1.1 mi
  • Omega Pain Clinic1.1 mi
  • Synexus1.1 mi
  • Salt Lake Behavioral Health1.2 mi
  • Wasatch Infusion1.3 mi
  • Millcreek Primary Care1.3 mi
  • Granger Medical Clinic1.3 mi
Bus stops

Meadowbrook Station

+11 more0.1 mi
  • 3900 S @ 50 W0.1 mi
  • 3900 S @ 71 W0.1 mi
  • Meadowbrook Station (Bay A)0.1 mi
  • Meadowbrook Station (Bay B)0.1 mi
  • 3900 S @ 30 E0.2 mi
  • 3900 S @ 85 E0.3 mi
  • State St @ 3750 S0.3 mi
  • State St @ 3980 S0.3 mi
  • State St @ 3925 S0.3 mi
  • 3900 S @ 110 E0.4 mi
  • State St @ 3620 S0.4 mi
Commuter rail

Meadowbrook

+11 more0.1 mi
  • Murray North0.8 mi
  • Millcreek0.9 mi
  • Murray Central2.0 mi
  • Central Pointe2.5 mi
  • River Trail2.7 mi
  • Redwood Junction2.9 mi
  • Decker Lake3.1 mi
  • West Valley Central3.5 mi
  • Ballpark3.7 mi
  • Fashion Place West3.8 mi
  • 900 South4.3 mi
Stadiums

Maverik Center

+1 more3.1 mi
  • Smith's Ballpark3.6 mi
Industrial area

nearest zone

0.4 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

16.7/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 27° in winter to 96° in summer; wettest month Apr (3.37"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Via.

3 selected · this building includedCompare 4

Head-to-head

Full side-by-side reports against the closest comparable buildings.

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.