Pinehurst Apartments

Thank you! Problem solved, and as usual maintenance was quick and professional. I wouldn’t have even known they were here except the shower now works perfectly :) … and Daisy was happy to have a visitor! Can I put in a maintenance request that includes “give my cute pup a few pets”? Haha!

My issue was addressed the next morning after I sent the request in.

Maintenance person was fast to arrive, resolved issue fully and quickly for the first issue (washing machine.) Made suggestions as to how to improve situation for the second issue (AC not cooling bedroom very well at all even with all other vents closed) which apparently cannot be fixed. Suggestions (open a few other vents a little bit) hasn't helped at all. Very unfortunate to have to sleep in a hot bedroom that is 6-8 degrees warmer than rest of apartment at all times. We have two fans going in bedroom to provide cross breeze, but still the temp is so much higher than rest of apartment. Would really love if this could be fixed. This has been my only maintenance call and the maintenance guy was great, super friendly and stayed while I bugged him with a lot of random questions. I'm giving 5 stars because so far with the exception of this one thing, the experience here has been fantastic. Super quiet place. Super friendly welcoming office staff and neighbors. Beautiful and well maintained landscaping. Proximity to everything from grocery stores, every type of restaurant, under two minute drive to get on I-215. I also really love having a garage. Rent is a bit high but it's a fair exchange for such a nice place that is so clean, quiet and peaceful at all times.

Beautiful apartment complex with the best management and maintenance team We loved living here!!!!!

Fantastic, quick service. Marc was super friendly and fixed my lighting issue fast.

The maintenance team is really awesome. Just recently my garage door was not fully closing. I was driving by the office, so I went in to the office to let the staff know and put in a request and there was the maintenance man! I explained the problem, he told me he'd take a look and fix it. I came back home about 15 minutes later and the door was fixed!! The maintenance team are on top of their game. My family and I really love living here!

Fast and friendly response. Problem was fixed with great expertise.

Great service, quick response, well done!

Everything was fast and professional

Great job, super fast response, thank you!

Maintenance has always been on top of addressing any concerns. We have appreciated their timeliness in resolving problems as they have arisen. Thank you!

Quick and friendly service, love living here. Thank you!

Very quick maintenance response, very fast fix, nice and friendly crew.

The gentleman that fixed my utility room door was effiecent polite and extreemly knowledg able!! He is a real asset to the complex!!

Great work and in timely manner, maintenance, really did a great job and knew what needed to be done excellent work appreciate their help thanks Pinehurst

Tony was so helpful with getting my heater up and going. Thank you!

Rolando and Tony did an excellent job installing a new dishwasher. They also were very careful removing the old DW so it would not damage the kitchen or living room floors.

Very good service. Quick response. Fix after 20 mins after I submitted the request. Thank you.

Professional and they are fast and do a good job never had a problem when I need something fixed

I'm impressed with the level of service and efficiency that our Maintenance staff provide. Tough job to be on call 24/7 and manage all the dog poo. I hope management appreciates you guys as much I do! Thank you for everything. **1 year since previous review ** Ok, so this service call was seamless.... However, I have to offer something constructive. My service call was received and completed better than in a timely manner. I am very satisfied and honestly the staff are great, but, it was too seamless. There was zero evidence anyone had entered my apartment when I was away. When I returned home there was no notice left behind after the service had been completed. **I cannot fault their process since I probably just missed the completion of my call, and notices are most likely sent electronically. Just my spidey sense saying someone had recently been here.** I can appreciate what it takes to maintain this place and this should not be viewed as a detracted level of service. Thank you Pinehurst!

My maintenance request was handled quickly and efficiently. Very happy with how this went.

I lived here for 2 years and I loved it. Maintenence and the office were both quick and responsive, the grounds were kept clean, and it was a nice and peaceful place to live. I only wish that the rent wasn’t so high, otherwise I’d move back in a heartbeat.

Cody and Rolando are the best

If I could give these guys more than 5 stars I would. When I moved in here , I could not believe how clean and nice and well maintained everything was. Maurnee is so amazing always so accommodating , and so nice, anything I’ve needed she’s done it asap. Same thing with the maintenance team, anything I need help with they are always so quick to get it done. Everybody here is really nice and so helpful, thank you Maurnee, Rolando, Roberto , and Cody for making living here so peaceful and such a joy. I really love living here and a lot of it has to do with how awesome you guys are.

LOVE, LOVE, LOVEEEEEEEEEEE Pinehurst! Great staff, great location, nice and quiet! Our maintenance guys do a FANTASTIC job!!!

I’ve only made a few maintenance requests, but both times I’ve submitted, they’ve been handled within a few hours the same day. It’s amazing! Most places I’ve lived in would take a few days or even a few weeks, having my maintenance issues handled the same day blew my mind.

I was not home when the maintenance worker came, but I got a report from the manager on the results of the fireplace problem. They did a great job, everything works well now.

I really appreciated the prompt response to my request

Maintenance has always been prompt, friendly and helpful! Thank you!

I love living here. It is such a quiet and peaceful place to live. I love that my guest have a place to park, and they keep the grounds nice and clean. Every time I’ve submitted a work order, they have always taken care of the problem right away. Thank you for making this a wonderful place to live.

Overall great community, the staff are mostly friendly, very clean and well maintained property, maintenance is quick to respond and resolve issues, quiet neighbors (for the most part). My only complaint is that the hot tub never seems to be working properly or is frequently shut down for "repairs". For the price we pay for leasing here, it would be nice to have full access to the amenities at all times, especially during winter!

Lived here for many years and Rolando and his crew are wonderful.

Pinehurst is a great place to live! The maintenance is always on point and they get the requests done in a very timely fashion. almost always right away. The area is cute and close to all my favorite stores. And the manager is so sweet! I’d recommend looking into it for your next home.

Timely repair. Good job

I am so appreciative that someone came to fix my AC. Thank you a million times over

Love this place, we’ve never had any major problems, and anything that we’ve needed fixed, has been done in a timely manner with no issues with the repairs, would definitely recommend!

The team is great and always there to help!

Management and the maintenance guys are on point and get things fixed quickly

Refrigerator was out of power Fixed immediately

AC wasn't working when we moved in but the problem was addressed and fixed within 2 hours.

Editing this comment after receiving the support regarding a pending issue from customer support. We have stayed here since 2016 and it is absolutely a pleasant experience while we stayed there at the community. Some of the positives are: 1. Quick Service 2. Online maintenance and rental payments 3. A decent community well kept If you are looking for a neat, decent community to live with the family, this is the best place to be.

Smoke alarm continously beeping.

Been the best experience at an apartment so far. Leasing office is responsive and expedient with taking care of requests.

Rolando is the man

I lived at Pinehurst about a year ago(2020-2021). Since then, I have bought and moved into a house but thought I should give them a huge shout out for how amazing they were. Me and my fiancé lived there for a year, and it was a really good start for us. Our apartment was was a 1 bedroom and 1 bath and we loved it. It was small, but it felt like home and the apartment was in amazing condition. We had moved into a newly renovated unit which was so nice and every appliance in it worked great. And the best part, there is a garage, which was very resourceful for us to store things and park one of our cars. I also really like that they have a private mailroom you can go into rather than having your mailbox outside along the road. The apartment was pricey but honestly we were getting what we were paying for, which was comfort and good quality and compared to other apartments I have seen, they are the lowest price for the best living experience. Excellent maintenance staff and excellent management. Nothing ever shady happen to us and everything went very smoothly which is what I was really wanting. Even with moving, I was terrified that there would be something that went wrong or that there would be a hidden fee, which there wasn't any problems like that, and we were able to have a stress free move. You have all these other apartment complexes that have hidden fees and costs that they don't disclose, which is why I heavily researched what apartment complexes were good quality through and through. That is how I found these apartments and I was impressed by their rating. I can say that Pinehurst never did any thing weird or shady to us and it brought great relief. I think anyone who is looking for a good start should live here. These guys take great care of their residents and deserve all the recognition. They were amazing and I do sometimes really miss the apartment. Thank you for a wonderful year guys!

Every time we have had a problem, the maintenance people are right there to help us. The office ladies are so helpful too!

We love living here - great staff, great location, great facilities (gym/pool/hot tub)

We lived in Pinehurst for 3 years! We absolutely loved it. It's a nice, clean, spacious apartment. We had a 2 bed, 2 bath. The layout was perfect if you had a guest staying with you, they had their own side of the place. The grounds were always up-kept and clean! The staff is amazing and such good people. They always were quick in response (even after we moved out), friendly and always impressively remembered who everyone was! Multiple times they went out of their way for us. We were out of the country a couple times when pavement or repair work was being done. They were so nice to keep track of our cars or keep us in the loop with what they were doing. They towed our truck to a different spot one time (to pave where we had parked) and Jaren went out and checked to make sure nothing had happened to the truck in the meantime- keeping us feeling safe and good about not even being in the country at the time. Any repair work that ever needed to be done in the apartment was done quickly and usually within the day, if not hours. Amazing staff and very nice and friendly. We'd still be living there if we hadn't bought a house. We enjoyed our stay and it was a nice apartment that didn't have the "apartment living" feel to it. We loved it! Thank you!!

Nice apartments with pretty good rates. The community was pretty quiet. It was great having a garage attached to our apartment too. And the location is hard to beat. The office and maintenance staff were really friendly and always helpful. Whenever we needed something fixed, they were on it within hours of of putting in a request, regardless of how small or large a task it was.

While this review can be subject to change for the long term, so far with getting everything set up living here for a couple of weeks, management has been absolutely phenomenal. Jaren has been a huge help to us in the process, and always has an answer to the many many questions we asked. We had all of our problems resolved immediately, and if they couldn't be fixed immediately it was clearly communicated when the soonest it could be done (which was no less than a week). Maintenence is swift, most of the time we never even know they're here because they get what they need done asap. Pool and hotub is great and well taken care of, and if you ever pass management out in the lot you're always greeted with a warm smile and a hello. Would give 10 stars if I could.

You guys have been awesome to work with. The only issue I have is that the renovation wasnt totally complete upon move in. The light fixture was not totally put on in the guest bathroom and there was a lot of things that were incomplete. There is the other half of the mirror that is still sitting on our patio as well. I do wish that instead of phone lines in all the rooms we have internet ports as it makes it difficult to get Ethernet cables all coming from the living room so we just have everything on Wi-Fi for the most part. But the people in maintenance and the leasing office are AMAZING and have been been very helpful and quick in resolving all concerns and questions if and when they come up. One thing that I think would be awesome would be if we could get an Amazon drop point here so that we can get packages delivered? I think that would definitely improve the overall experience your tenants have here!

with every apartment complex in which I have lived, I have feared communication with the staff. Whether it be about rent, or maintenance, etc. I have one to send in soon, and recognize that there may be a small charge for the fix, but I am glad the complex staff are so good about fixing things and with great attitude (in timely manner). Thank you.

I lived in the Pinehurst Apartments for a year, before buying a home. I will truly miss my apartment. I felt very safe there. My teen son loved the pool and hot tub. Jaren and Lindsay were very helpful and the maintenance people were very professional. The grounds are well maintained. If you are looking for a place, I highly recommend Pinehurst Apartments!

These apartments are incredible. Especially the updated ones. The location is so central and convenient. The staff and maintenance crew are unbeatable. Seriously, if you want to be taken care of, this is the place.

We have lived in Pinehurst Apartments for the last two years. It has been a great experience. The staff are some of the most attentive and helpful at any complex we have ever lived at. The maintenance team is always prompt and easy to work with. Any issues that have come up the past two years have been dealt with efficiently. The community is friendly and welcoming. It is in a convenient location with plenty of stores nearby. We would recommend this apartment to anyone interested in living in the Midvale area.

By far the best apartments I've ever lived in! Management is excellent, maintenance is super quick, and the ammenties are co Stanton maintained!!

We have loved living here for 3 plus years. The staff is very responsive to issues that arise. Very pet friendly. Maintenance handles issues promptly.

Best apartment I've ever lived in. Great value, great management, great maintenance. Fair on move out, honest, upfront and polite in every situation. The absolute best of the best.

We recently moved into Pinehurst after living in a house for the past 20 years and were a bit worried about going back to apartment living. My fears have been unfounded here. The inside of our unit was immaculate and apparently very well built as so far have not heard a single neighbor. The few I've met so far have all been super friendly. The grounds are very well kept and maintenance staff prompt to address even a minor issue. Trevor and staff have been a pleasure to work with and made our move into Pinehurst a great experience!

I love it here! I work at another property so I kind of look at things in a different way. The people who work here go above and beyond! They make us all feel so welcomed making sure to always say hi and whenever we have a maintenance request they are right on it! And their office staff after every thing is done and taken care of they will make it a point to ask you if it's up to your standards and just make sure you have an amazing apartments experience here. Also they are pet friendly! Which is awesome, but most places that are, there is usually dog droppings every where which I would say is the residents faults if they don't pick up after them, but I feel since the office makes it so nice to live here the Tenants make it stay that way I love it here! Thanks PineHurst!!

We love it here. Started in a 2 bedroom and moved into a 3 bedroom when we had another child. The guys who fix everything around here are amazing.

We moved in about a month ago and absolutely love it! The apartments feel like a home, not a complex. They are spacious and have lots of storage. Plus, it is wonderful to have a garage! The staff is amazing! They know us by name and greet us daily when we use the pool or gym. They even call and check in on us periodically to make sure we are satisfied. They have been very timely on maintenance requests, and the maintenance crew is so kind and helpful. We highly recommend living here. The great location is amazing too.

My family (me, wife, 1 year old, dog, cat) have lived here for over a year and we LOVE it! There are so many things that we like: Washer/Dryer in apartment, Dog cleanup stations, attached garage (this is the best part), walking distance to stores & restaurants (Smith's, Harmon's, etc, & the all the shops at Ft. Union, which is a lot), proximity to freeway (belt route/215), landscaping (lots of trees and flowers), proximity to parks, and I could list more... We often take daily walks around the complex because the neighbors are nice and the scenery is beautiful with all the trees and flowers. The pool, spa, and exercise room are nice too. Another great feature is the 3 hour maintenance policy. If something is broken or needs repairs, someone will arrive within 3 hours to fix it... Highly recommend to anyone wanting to live in the Midvale/Sandy area.

Loved the apartments and the staff was great.Great location. But only wanted to update and let everyone aware on the lease break penalty. So, had to break the lease after 4 months (signed up for 9 months lease). Had to pay a one time fee of $1600 lease break charges + 2 months rent ($2400) for which i could stay for a month. Hence the total loss of 1600+1200=$2800. Usually with previous experiences, had to just pay the 2 months fine.In this case, it was 2 months + 1615. But otherwise the experience was great. great staff and maintenance. Memorable place for our family but just wanted to update on reading the fine print before signing lease. i would have avoided the place if i read the actually lease statement as this lease break cost a lot. But great apartments to live anyways.

I have lived her for nine months and love all the amenities as well as the staff and other residents. It is very quiet and well maintained. Any time I have had any issues the have been very responsive and have fixed the problem. I have decided to sign another years lease, it by far is the nicest community of the 30 I looked at. Come check it out, you'll love it!