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Aggregated from public reviews

Aspen Village Apartments

3043 W 3500 S, West Valley City, UT 84119

133 reviews · Jul 2015 – Jun 2026

The short version

Aspen Village Apartments in West Valley City holds 3.1★ across 133 public reviews. Held at 2.3★, rose to 4.0★ around Jan 2023. Walkability is 17.5/20 (Most walkable).

Overall

3.1★
133 reviews

Before

2.3★
to Jan 2023

After

4.0★
from Jan 2023

Change point

Jan 2023
ratings rose here

Average rating over time · 3-mo smoothed

→ steady

Rose around Jan 2023, but has since eased back to about 2.6★.

Common questions

Each answer links to the section that backs it.

Is Aspen Village Apartments a good place to live?
We don't grade places — but the record is specific: across its 133 reviews it holds 3.1★, after climbing from 2.3★ to 4.0★ around Jan 2023. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Aspen Village Apartments?
Reviewers most often praise Management and Cleanliness; the most common complaints are Pests, Maintenance, Fees & rent.Read the reviews
Does management respond to reviews at Aspen Village Apartments?
Management replies to 40% of reviews, and 14% of 1–2★ ones.See responsiveness
How does Aspen Village Apartments compare to nearby apartments?
By overall rating, it ranks #226 of the 239 apartments we track within 20 miles.See the local ranking
What's near Aspen Village Apartments?
The nearest grocery is 0.3 mi away, and 35 restaurants sit within a mile.See what's nearby
How walkable is Aspen Village Apartments?
It scores 17.5/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

2 bed · 950950 sq ft

2 floorplans

2 bed
950 sqft · 2 plans

Managed by Evergreene Management Group

Also operates 144 South Apartments, Hi-Grade Apartments, Hidden Pointe Apartments, North Temple Flats, SPARK Apartments, Wasatch View Apartments, Woodlawn Apartments — among the buildings we track.

Amenities

renovated interiorsincome restrictions may apply
Check current availability & pricingOn the official site for Aspen Village Apartments— we track the rating history, they list what's open now.

From the property's own listingaspenvillageutah.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Swings a lot±0.9

Its rating has stayed within about ±0.9★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Jan 2023

30% rated 4–5★64% rated 1–2★

After Jan 2023

77% rated 4–5★20% rated 1–2★

Every review over time

All 133 reviews by rating, back to Jul 2015. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

15
16
17
18
19
20
21
22
23
24
25
26
Management
1
·
1
4
·
2
4
2
2
3
3
1
Pests
·
·
1
1
·
4
4
1
1
2
1
1
Maintenance
1
·
1
2
·
2
3
1
1
1
1
·
Fees & rent
1
·
·
1
·
1
3
·
·
2
·
3
Amenities
·
·
·
·
·
·
·
·
1
1
1
2
Cleanliness
1
·
·
1
·
·
1
·
·
·
1
·
Parking
·
·
·
·
·
3
1
·
·
·
·
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
1
1
4
2
4
2
2
3
3
1
Pests
1
1
4
4
1
1
2
1
1
Maintenance
1
1
2
2
3
1
1
1
1
Fees & rent
1
1
1
3
2
3
Amenities
1
1
1
2
'15'16'17'18'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (30)
  • ★★★★★Dec 2025
    Maintenance

    Yo viví aquí nunca tuve problemas de mantenimiento y las personas de la oficina son muy profesionales y buena gente siempre nos ayudan en todo. Muy buen lugar lo recomiendo al 100%.

    Management responded

    Hi, Betulio. Thank you so much for leaving us a stellar review!

  • ★★★★★Nov 2025
    Cleanliness

    Clean property and great customer service very professional!!

    Management responded

    Hi, Salvador. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Apr 2025
    Maintenance

    The community manager Malinda Obayashi is great! She was a great help with helping us navigate getting into our first apartment. The men working as maintenance are super friendly and always willing to help! When we first moved in the apartments were pretty outdated but Malinda has done great updates and continues to make sure the apartments kept well maintained.

    Management responded

    Hi, Yatzzz. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Apr 2025
    NoiseCleanliness

    The manager is amazing nice appartments quiet affordable good area 5stars for sure very clean place thank you

    Management responded

    Hi, Brandon. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★★Feb 2025

    Love everything about here ! Especially Melinda she’s done a lot for this property to become and look better . Also been so much of a help for me and my kiddos !! :))

    Management responded

    Hi, Sudaa. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Jan 2025

    Excellent service, very friendly from the manager and thank God they approved the apartment for me 🤗🤗🤗

    Management responded

    Hi, Addiel. Thank you so much for leaving us a stellar review!

  • ★★★★★Nov 2024
    Maintenance

    Malinda is the GOAT! She has done great things with community and improved it, too! Edgar has brought such great things to the community fixing everything we ask him to!

    Management responded

    Hi, Gregory. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Oct 2024
    Maintenance

    Great apartments. The management and maintenance are awesome. The upgrades that have been made make it worth the price. Good location too.

    Management responded

    Hi, Derek. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★Oct 2024
    Safety

    I think these apartments are great. I especially feel safe with the new door locks they've installed. It's affordable and the staff has been very nice

    Management responded

    Hi, Michael. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★Oct 2024
    Amenities

    Outside of the Gym being stuck to the office hours making it incredibly hard to use it if you're a 1st or 2nd shift worker, it's not a bad apartment complex. Since I moved in 7 months ago, they have improved it by adding a Playground and upgraded to more secure apartment doors. Very close by to anything I need and quick to respond to problems.

    Management responded

    Hi, Taylor. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Oct 2024
    Safety

    I've been living in the complex for over 2 years and I've noticed a lot of change, especially with the new management who is really communicative and available to respond to our concerns. Efforts are made to keep the complex clean. Improvements are still being made and I think they have not yet finished surprising us. To this must be added the good level of safety in the complex.

    Management responded

    Hi, Dodji. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★★Oct 2024

    Great management malinda is always helpful and understanding.

    Management responded

    Hi, Susana. We are thrilled to learn that you had a positive experience with us!

  • ★★★★★Oct 2024
    Pests

    This has been amazing, the leasing office has been super helpful and moving in was a piece of cake! The manager and her crew have helped out with everything and super nice! The community has been great and the upkeep of the unit has been awesome, routine maintenance and pear control has stayed on top of it!

    Management responded

    Hi, Harold. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Sep 2024
    Pets & policyAmenities

    The only apartment complex I'm actually planning on staying at! The front office is flexible and willing to work with all residents, and Melinda is just the sweetest! They have a large dog park area with two separate sides for large and small dogs, an they've recently been building a jungle gym in the back area for all of the kids!

    Management responded

    Emilia, thank you so much for the awesome review! We love our residents and happy you have chose Aspen Village as your new home.

  • ★★★★★Sep 2024

    I what to Thank Morgan & Jose for take the time to help us get our new place This guys our the best thank you for your kindness

    Management responded

    Hi, Serenity. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Jun 2024
    MaintenanceCleanliness

    Melinda is wonderful! The apartments are well maintained and grounds are always clean. If you have a problem, no problem! They fix what needs fixing right away! Very familiar friendly.

    Management responded

    Hi, Julie. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★★Jun 2024
    NoiseMaintenance

    Melinda has been extremely helpful and kind. The environment is peaceful and quiet. Maintenace is fast, communicative, and professional.

    Management responded

    Hi, Melissa. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Jun 2024
    Maintenance

    So far its been a great place to live! Melinda is super friendly and helpful. Maintenance is also fast and friendly.

    Management responded

    Hi, Raelynn. Thank you so much for leaving us a stellar review!

  • ★★★★★Jun 2024

    Love these apartments Great staff Super nice and Friendly.Malinda goes above and beyond for all her tenants Definitely recommend to anyone looking for an apartment.

    Management responded

    Thank you so much for the kind words! We're thrilled to hear that you love our complex and the community here. We're glad that our management has been able to provide you with excellent service. We appreciate your recommendation!

  • ★★★★★Jun 2024
    Cleanliness

    Living at Aspen Village has been a pleasure! Very clean buildings and helpful staff! Malinda is very understanding and super nice, always a pleasure to go speak to her

    Management responded

    Yulitza, thank you for the rave review and staff shout-out. We couldn't be happier that you call Aspen Village your home :)

  • ★★★★★Mar 2024

    Aspen Village management are the best! Malinda is always a pleasure to work with. I definitely recommend living here.

    Management responded

    Mark, thank you for the amazing five star review! We appreicate you and all you do for our community.

  • ★★★★★Feb 2024
    Cleanliness

    Aspen Village has beautiful large floor plans. The property is clean and the manager is so friendly and easy to work with. I completely recommend.

    Management responded

    Crystal, we are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Feb 2024

    Update: Malinda got back to me and asked for a second chance to tour, telling me that the woman who was there and turned us down will not be returning to the property. We had the tour and it was very pleasant. They aren't the fanciest apartments, but they are nice for the price. She was very professional and we are seriously considering moving in. I am not a resident and do not plan to move in. Almost a week ago we scheduled a tour to see an apartment, but when we showed up for our supposed appointment, the lady in the office told us there was no tour scheduled and there wasn't even an apartment available to tour. Clearly their scheduling system in their website doesn't work, and Malinda didn't communicate to anyone what was happening as she was apparently sick when we came for our appointment and no one knew what was going on. Very unprofessional.

    Management responded

    Allysen, thank you for the updated awesome review! And thank you for giving me the opportunity to give y'all a tour. It was a pleasure to meet with you and your family. Please let me know if you have additional questions or concerns :)

  • ★★★★★Jan 2024

    Have lived here over a year now, and the livong space and managent are both very nice! They work very hard to provide the best experience possible, and we have been able to make a charming home for ourselves here.

    Management responded

    Ian -we are thrilled to see that you have been enjoying your time here at Aspen Village Apartments, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Jun 2023

    They must have new management because my experience is different from the last time I went there. They are very responsive and friendly.

    Management responded

    Thank you for the 5-stars!!

  • ★★★★★Apr 2023

    This 5 star is a legit 5 star review . This apartment complex is under new management. The person I would love give my review to is Maria she is the new property manager. She has been amazing and has helped so much. I was moving from a different state and I had reached out to look for a unit. Since I put in my interest even before my application she was extremely helpful and was communicating back and forth. Even after I put my application she was still being very helpful and answering all my questions and getting back to me quickly which is something new a lot of the times you can't get a hold of these people or any responses and you have to keep calling over and over and calling and maybe you'll get a response. She was not that person she literally answered all my questions literally would call me back respond to me anytime I needed anything. Till the point that I moved here she helped me through the whole process and made it a lot easier to move from a different state I don't know what I would have done without her because she did it fairly quickly in it I needed the unit fairly quickly. Even now anytime I ask a question or need help with anything she is beyond on it she has gone out of her way to help me and make sure that I am content of what's going on. I honestly can't thank her enough she's an amazing manager and I think you guys should give this place a shot especially if she is running this place. I have never met a property manager so on top of it and eager to help no matter what I asked she had a answer for everything and was able to help me through it I am very happy and grateful I was able to move in here because of her.

    Management responded

    Hello Alberto! Thank you for the 5-stars!!

  • ★★★★Jul 2022

    Great staff. Friendly and willing to help. Great location near mall and shopping with access to alternative transportation options. Hidden gem in west valley.

  • ★★★★★Mar 2022

    Marco and Vicki have been the best staff for aspen in a long time they really turned the place around

  • ★★★★Sep 2019
    Maintenance

    the managenent is a lot better than it used to be! they still aren't very timely with their repairs at times though. 😐

  • ★★★★★Apr 2019

    The new management is great they’re is actually a person onsite in the office during the day and listens and gets the problem solved

Management responsiveness

Management replies to 40% of reviews — and 14% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Aspen Village Apartments ranks nearby

Where Aspen Village Apartments stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Aspen Village Apartments

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in West Valley City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

2.4
auto theft offenses per 1,000 residents · 2024
91% vs Utah (1.3)
West Valley City Utah U.S.

Source: FBI Crime Data Explorer · West Valley Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest <0.1 mi

35 in 1 mi·364 in 5 mi
Grocery

Powerful Africa Market

+10 more0.3 mi
  • Perez Market0.3 mi
  • Macey's0.6 mi
  • Ocean King0.9 mi
  • Los Feliz1.0 mi
  • Harmons1.1 mi
  • Kim Heang Market1.2 mi
  • Kim Long Fresh Market1.3 mi
  • Kim Thanh Supermarket1.5 mi
  • Lucky1.5 mi
  • Anaya's Market1.6 mi
Parks

Fairbourne Station

+8 more0.2 mi
  • Hillsdale Park0.3 mi
  • Westland Cove Park0.5 mi
  • Maple Meadows Park0.6 mi
  • Peachwood Park0.9 mi
  • Westglen Park1.0 mi
  • Parkway Park1.0 mi
  • Decker Lake Park1.3 mi
  • Back Nine Park1.4 mi
Schools

Hillsdale Elementary School

+10 more0.5 mi
  • West Lake Junior High School0.6 mi
  • Stansbury Elementary School0.7 mi
  • Pioneer Elementary School0.7 mi
  • Granger High LDS Seminary0.8 mi
  • Granger High School0.8 mi
  • Rolling Meadows Elementary School0.8 mi
  • American Preparatory Academy0.9 mi
  • Granger Elementary School1.1 mi
  • Valley Junior High School1.2 mi
  • Farnsworth Elementary School1.4 mi
Gyms & rec

VASA Fitness

+11 more0.5 mi
  • Planet Fitness0.6 mi
  • Redwood Pool1.6 mi
  • Redwood Recreation Center1.6 mi
  • Lifetime Activities Center (LAC)1.9 mi
  • Taylorsville Pool2.4 mi
  • Taylorsville Recreation Center2.4 mi
  • Centennial Outdoor Pool2.9 mi
  • West Valley City Family Fitness Center2.9 mi
  • High Country Volleyball Club3.3 mi
  • Tenacity Martial Arts3.3 mi
  • Hotworx3.3 mi
Pharmacies

CVS Pharmacy

+8 more<0.1 mi
  • Maceys Pharmacy0.6 mi
  • Oquirrh Mountain Pharmacy1.3 mi
  • Tuyet's Pharmacy1.6 mi
  • Smith's Pharmacy1.7 mi
  • Walgreens2.4 mi
  • Macey's Pharmacy2.4 mi
  • Apothecary West Prescriptions3.3 mi
  • Genoa Healthcare4.0 mi
Hospitals / clinics

Granger Medical Clinic

+10 more0.1 mi
  • Sacred Circle Healthcare0.2 mi
  • CORE Health + Wellness0.9 mi
  • Fresenius Kidney Care1.3 mi
  • Utah Surgical Center1.3 mi
  • Holy Cross Hospital - Jordan Valley West1.3 mi
  • Intermountain Healthcare1.6 mi
  • Community Nursing Services1.6 mi
  • Community Health Center Oquirrh View2.1 mi
  • USA Vein Clinics2.2 mi
  • Intermountain Taylorsville Clinic2.3 mi
Bus stops

3030 W / 3500 S (NB)

+11 more<0.1 mi
  • 3030 W / 3500 S (SB)<0.1 mi
  • 3500 S @ 3149 W<0.1 mi
  • 3200 W @ 3518 S0.1 mi
  • 3500 S @ 3252 W0.2 mi
  • 3500 S @ 2880 W0.2 mi
  • 3650 S @ 3102 W0.3 mi
  • 3650 S @ 2968 W0.3 mi
  • 3650 S @ 3101 W0.3 mi
  • West Valley Central Station (Bay K)0.3 mi
  • 3650 S @ 2961 W0.3 mi
  • 3500 S @ 2785 W0.3 mi
Commuter rail

West Valley Central

+9 more0.3 mi
  • Decker Lake1.0 mi
  • Redwood Junction1.7 mi
  • River Trail2.7 mi
  • Millcreek3.6 mi
  • Meadowbrook3.6 mi
  • Murray North4.0 mi
  • Central Pointe4.0 mi
  • Murray Central4.4 mi
  • Ballpark4.8 mi
Stadiums

Maverik Center

+1 more0.9 mi
  • Smith's Ballpark4.9 mi
Industrial area

nearest zone

0.9 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

17.5/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 26° in winter to 96° in summer; wettest month Oct (3.94"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Aspen Village Apartments.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.