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Aggregated from public reviews

Hidden Pointe Apartments

3854 W Rockwood Way #3836, West Valley City, UT 84120

150 reviews · Sep 2016 – Jun 2026

The short version

Hidden Pointe Apartments in West Valley City holds 3.2★ across 150 public reviews. Held at 2.7★, rose to 3.6★ around Apr 2021. Walkability is 15.8/20 (Most walkable).

Overall

3.2★
150 reviews

Before

2.7★
to Apr 2021

After

3.6★
from Apr 2021

Change point

Apr 2021
ratings rose here

Average rating over time · 3-mo smoothed

+0.9★

Held at 2.7★, rose to 3.6★ around Apr 2021.

Common questions

Each answer links to the section that backs it.

Is Hidden Pointe Apartments a good place to live?
We don't grade places — but the record is specific: across its 150 reviews it holds 3.2★, after climbing from 2.7★ to 3.6★ around Apr 2021. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Hidden Pointe Apartments?
Reviewers most often praise Management and Amenities; the most common complaints are Pests, Cleanliness, Fees & rent.Read the reviews
Does management respond to reviews at Hidden Pointe Apartments?
Management replies to 32% of reviews, and 18% of 1–2★ ones.See responsiveness
How does Hidden Pointe Apartments compare to nearby apartments?
By overall rating, it ranks #219 of the 237 apartments we track within 20 miles.See the local ranking
What's near Hidden Pointe Apartments?
The nearest grocery is 0.2 mi away, and 12 restaurants sit within a mile.See what's nearby
How walkable is Hidden Pointe Apartments?
It scores 15.8/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

2 bed · 783–783 sq ft

2 floorplans

2 bed
783 sqft · 2 plans

Managed by Evergreene Management Group

Also operates 144 South Apartments, Aspen Village Apartments, Hi-Grade Apartments, North Temple Flats, SPARK Apartments, Wasatch View Apartments, Woodlawn Apartments — among the buildings we track.

Amenities

PoolIn-unit laundryCovered / garage parkingPet-friendlyBalcony / patioplaygroundhigh-speed internet availabledisability accesspest control serviceindividual hot water heaters
Check current availability & pricingOn the official site for Hidden Pointe Apartments— we track the rating history, they list what's open now.

From the property's own listing — hiddenpointeapartments.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.5★

Its rating has stayed within about ±0.5★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −2.3★

Sharpest stretch: fell from about 4.3★ to 2.0★ around Oct 2018, and has stayed lower since. (A different window than the Apr 2021 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Apr 2021

33% rated 4–5★51% rated 1–2★

After Apr 2021

60% rated 4–5★29% rated 1–2★

Every review over time

All 150 reviews by rating, back to Sep 2016. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

’16
’17
’18
’19
’20
’21
’22
’23
’24
’25
’26
Management
·
2
4
1
2
3
3
3
4
·
2
Pests
·
2
5
2
·
·
2
2
3
·
2
Cleanliness
·
3
3
·
1
·
3
1
2
1
1
Maintenance
·
·
3
2
2
·
2
·
1
2
1
Fees & rent
·
1
·
·
1
2
1
2
3
1
2
Safety
·
1
3
·
1
·
·
2
·
·
·
Parking
·
1
2
·
·
·
·
·
·
·
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
2
4
1
2
3
3
3
4
2
Pests
2
5
2
2
2
3
2
Cleanliness
3
3
1
3
1
2
1
1
Maintenance
3
2
2
2
1
2
1
Fees & rent
1
1
2
1
2
3
1
2
'16'17'18'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (25)
  • ★★★★★Jun 2026

    I’ve had a great experience living here. Lara, Everly, and Norma are wonderful staff members who always communicate with me clearly and professionally. They are friendly, responsive, and willing to help whenever I have questions or concerns. Their excellent communication and dedication make living here a positive experience. Thank you for all your hard work!

  • ★★★★★Jul 2025
    MaintenancePests

    The new manager is on top of things. It's great to see the office open during office hours. The maintenance is good and quick to respond to work orders. My pest control problems are finally getting resolved.

    Management responded

    Hi, Landen. Thank you so much for leaving us a stellar review!

  • ★★★★★Jul 2025
    MaintenanceCleanliness

    This property is under new management. They are cleaning it up, it is starting to turn around. They have kept it clean, good communication and get work orders done in a timely fashion. I look forward to the future of this complex

    Management responded

    Hi, Joshua. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Mar 2025

    Ofrecen buena atención a los inquilinos en las oficinas muy bien por ellos son muy atentos y satisfecho con su trabajo buena atención

    Management responded

    Hi, Habrán. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★★Feb 2025

    Buen servicio lo atienden con paciencia y responden bien a todas las preguntas lo mejor

    Management responded

    Hi, Alevith. We are thrilled to learn that you had a positive experience with us!

  • ★★★★★Oct 2024
    Cleanliness

    The property looks great! I lived here as a child and when looking for an apartment I stumbled upon Hidden Pointe and was in awe of how clean and neat it looked. I unfortunately need more space than what is available but I would have definitely applied otherwise. Management is doing great things!

    Management responded

    Hi, Haili. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Aug 2024

    Helped us for a king time now the response maybe a bit slow when we asked for some help but otherwise the staff and employees at our apartments are good.

    Management responded

    Hi, Kj. Thank you so much for leaving us a stellar review!

  • ★★★★★Aug 2024

    They do the best they can

    Management responded

    Hi, Jacob. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Aug 2024

    bonita propiedad y muy buen personal ayudan mucho. Buen servicio de internet.

    Management responded

    Hi, Alejandra. Thank you so much for leaving us a stellar review!

  • ★★★★★Aug 2024
    MaintenanceCleanliness

    The management is very respectful and very kind, I would recommend Hidden Pointe apartments to my friends and family. The maintenance crew is always on top of making sure the apartments look very clean and they’re very helpful when there’s an issue going wrong in your home.

    Management responded

    Hi, Kendra. Thanks for taking the time to share your positive experience. We truly appreciate it!

  • ★★★★★Aug 2024

    They are very helpful and lookout for their residents.

    Management responded

    Hi, Victor. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Aug 2024

    The place but staff has to be more polite.

    Management responded

    Hi, Suraj. Your feedback is highly appreciated. We are sorry we did not fully meet your expectations for a 5 star review, but will strive for higher customer service in the future. Thank you for the review.

  • ★★★★★Jun 2024
    Maintenance

    En mi particular me he sentido muy bien todo me an ayudado a resolver yo estoy feliz con las chicas y los de mantenimiento

    Management responded

    Hi, Maria. Your feedback is highly appreciated. Thank you for the review!

  • ★★★★★Feb 2024

    Estoy viviendo en este lugar , la tranquilidad es súper agradable, los apartamentos están muy bien , sus precios son accesibles, en la administración muy amables .

    Management responded

    Hello! Thank you so much for rating your experience with us so highly!

  • ★★★★★Feb 2024
    Cleanliness

    For the most part I am having a great experience so far! Ana and Carolina was always there to answer any questions. The apartments are fairly renovated and things are pretty new. I love how clean the property is.

    Management responded

    Hi Alexa! Thank you so much for rating your experience with us so highly!

  • ★★★★★Feb 2024

    Recomendado 100%tranquilidad y bienestar para la familia y a un precio accesible. Buen trato de todo el personal

    Management responded

    Hello! Thank you so much for rating your experience with us so highly!

  • ★★★★★Aug 2023
    Cleanliness

    Great management. Very professional and they take care of the property and residents.

  • ★★★★★Dec 2020
    Maintenance

    I lived here in the late 90s I also inquired a job at this property. I started cleaning ended up head of Maintenance. Every apartment complex has its own problems it is an older property if you express your concerns and your needs to MANAGEMENT I'm sure the (MANAGEMENT) would be more than willing to tackle them head on. This property is way nicer now than what it was back in the 90s. I give management props for the way the property looks now

  • ★★★★★Nov 2020
    Cleanliness

    I'm a new resident in this community and I have a lot of good things to say. The new management is great. I love how clean this place looks all the time. The manager and staff are very helpful and go out of their way to help residents feel appreciated. Kudos to the whole team in the office, they're doing a great job.

  • ★★★★★Jan 2019

    Signing my 5 year lease. New ownership is awesome! Located right off Bangerter.

  • ★★★★★Oct 2017
    Maintenance

    Friendly caring family oriented matience is amazing and office works well w your needs family friendly enviroment close to schools and stores

  • ★★★★★Oct 2016
    CleanlinessNoise

    These apartments are very nicely built. Inside and out are very clean. Everything is close by and it's easy for kids to get to school! Everything has gotten better ever since new management has came in! It's very quiet and there's hardly ever noise. I recommend this place 100%

    Management responded

    Thank you so much for the kind words! We value all our residents!

  • ★★★★★Oct 2016

    Wow! Amazing staff! Especially the manager, Lorry Rey, she is really cool. Very nice community! Everything close by, theres not a better place to live except hidden point!!!😊

    Management responded

    Thank you for being such a great Resident!

  • ★★★★★Sep 2016
    MaintenanceCleanliness

    Esta muy limpio, buena presentacion Los de la oficina ni hablar... muy amigables y cuando necesitamos algo van enseguida Muuy recomendable para vivir

    Management responded

    Thanks Mike Meza, I'm so glad you're comfortable here with the Hidden Pointe Family. We're here to help. Thank you.

  • ★★★★★Sep 2016
    Cleanliness

    Clean area, the management very helpful and nice I recommend 100%

    Management responded

    Thank you Luis Nevel, We are here to serve you and all our Residents.

Management responsiveness

Management replies to 32% of reviews — and 18% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Hidden Pointe Apartments ranks nearby

Where Hidden Pointe Apartments stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Hidden Pointe Apartments

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in West Valley City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

2.4
auto theft offenses per 1,000 residents · 2024
▲ 91% vs Utah (1.3)
West Valley City Utah U.S.

Source: FBI Crime Data Explorer · West Valley Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.1 mi

12 in 1 mi·266 in 5 mi
Grocery

Los Feliz

+10 more0.2 mi▸
  • Harmons0.3 mi
  • Macey's0.5 mi
  • Powerful Africa Market1.2 mi
  • Perez Market1.2 mi
  • Anaya's Market1.2 mi
  • S&W Polynesian Market1.3 mi
  • Carnicería La Selecta1.7 mi
  • Ocean King1.8 mi
  • Walmart Neighborhood Market2.0 mi
  • Rancho Markets2.1 mi
Parks

Back Nine Park

+9 more0.6 mi▸
  • West Valley City Park0.8 mi
  • Hillsdale Park0.9 mi
  • Parkway Park0.9 mi
  • Peachwood Park1.0 mi
  • Country Meadows Park1.1 mi
  • Fairbourne Station1.1 mi
  • Maple Meadows Park1.4 mi
  • Westland Cove Park1.4 mi
  • Wheatland Park1.5 mi
Schools

West Lake Junior High School

+10 more0.4 mi▸
  • Granger High School0.4 mi
  • American Preparatory Academy0.4 mi
  • Granger High LDS Seminary0.6 mi
  • Farnsworth Elementary School0.7 mi
  • Hillsdale Elementary School0.7 mi
  • Monroe Elementary School0.9 mi
  • Pioneer Elementary School0.9 mi
  • Jackling Elementary School1.2 mi
  • Stansbury Elementary School1.3 mi
  • Esperanza Elementary1.4 mi
Gyms & rec

VASA Fitness

+11 more0.5 mi▸
  • Planet Fitness1.5 mi
  • Centennial Outdoor Pool1.9 mi
  • West Valley City Family Fitness Center1.9 mi
  • Redwood Pool2.4 mi
  • Redwood Recreation Center2.4 mi
  • Lifetime Activities Center (LAC)2.7 mi
  • Taylorsville Pool2.8 mi
  • Taylorsville Recreation Center2.9 mi
  • High Country Volleyball Club3.2 mi
  • Tenacity Martial Arts3.3 mi
  • Lee Kay Public Shooting Center3.5 mi
Pharmacies

Oquirrh Mountain Pharmacy

+7 more0.4 mi▸
  • Maceys Pharmacy0.5 mi
  • CVS Pharmacy0.9 mi
  • Tuyet's Pharmacy2.5 mi
  • Smith's Pharmacy2.6 mi
  • Walgreens3.1 mi
  • Macey's Pharmacy3.2 mi
  • Apothecary West Prescriptions3.2 mi
Hospitals / clinics

Fresenius Kidney Care

+9 more0.3 mi▸
  • Holy Cross Hospital - Jordan Valley West0.4 mi
  • Sacred Circle Healthcare0.8 mi
  • Intermountain Healthcare0.9 mi
  • Granger Medical Clinic1.1 mi
  • Utah Surgical Center1.3 mi
  • USA Vein Clinics1.3 mi
  • CORE Health + Wellness1.8 mi
  • Intermountain West Valley Clinic2.1 mi
  • Rocky Mountain Medical Clinic2.2 mi
Bus stops

3500 S @ 3874 W

+11 more0.2 mi▸
  • 3500 S @ 3867 W0.2 mi
  • 3500 S @ 3980 W0.2 mi
  • 3500 S @ 3955 W0.2 mi
  • 3500 S @ 3656 W0.3 mi
  • 3100 S @ 3821 W0.3 mi
  • 4000 W @ 3540 S0.3 mi
  • 3600 W @ 3244 S0.3 mi
  • 3600 W @ 3460 S0.3 mi
  • 4000 W @ 3535 S0.3 mi
  • 3600 West / 3500 South (NB)0.3 mi
  • 3100 S @ 3941 W0.3 mi
Commuter rail

West Valley Central

+7 more1.3 mi▸
  • Decker Lake1.8 mi
  • Redwood Junction2.4 mi
  • River Trail3.4 mi
  • Millcreek4.5 mi
  • Meadowbrook4.6 mi
  • Central Pointe4.8 mi
  • Murray North4.9 mi
Stadiums

Maverik Center

1.7 mi
Industrial area

nearest zone

0.6 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

15.8/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · Jul–Jun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 26° in winter to 96° in summer; wettest month Oct (3.94"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Hidden Pointe Apartments.

3 selected · this building includedCompare 4 →

Head-to-head

Full side-by-side reports against the closest comparable buildings.

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.