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Apartment History
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Aggregated from public reviews

Haven on Highland

3690 Highland Dr, Salt Lake City, UT 84106

21 reviews · Apr 2025 – Apr 2026

The short version

Haven on Highland in Salt Lake City holds 4.5★ across 21 public reviews. No sustained change-point — the rating has held steady over time. Salt Lake City property crime runs about 52.6 per 1,000 residents — 251% above the Utah average. Walkability is 15.2/20 (Above-average walkable).

Overall

4.5★
21 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Haven on Highland a good place to live?
We don't grade places — but the record is clear: across its 21 reviews it holds a steady 4.5★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Haven on Highland?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Pests.Read the reviews
Does management respond to reviews at Haven on Highland?
Management replies to 100% of reviews, and 100% of 1–2★ ones.See responsiveness
How does Haven on Highland compare to nearby apartments?
By overall rating, it ranks #38 of the 239 apartments we track within 20 miles.See the local ranking
Is Haven on Highland in a safe area?
Crime figures are city-wide, not building-specific. Salt Lake City reports about 52.6 property offenses per 1,000 residents a year — 251% above the Utah average (FBI).See the crime data
What's near Haven on Highland?
The nearest grocery is 0.8 mi away, and 22 restaurants sit within a mile.See what's nearby
How walkable is Haven on Highland?
It scores 15.2/20 for walkability, above-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

2–3 bed · 760–1,050 sq ft

4 floorplans

2 bed
760–850 sqft · 2 plans
3 bed
940–1,050 sqft · 2 plans

Managed by Avenue5 Residential

Also operates Alvera at The Meadows, Axio 8400, BLVD 120, Boulder Canyon, Canyon View Apartments, Heritage at Draper, Hidden Meadows, Proximity Apartment Homes — among the buildings we track.

Amenities

PoolIn-unit laundryCovered / garage parkingPet-friendlyDog parkAir conditioninggated/secure propertylighted pickleball courtplaygroundexpansive lawn areasquartz countertopsNest thermostatsEuropean-style cabinetrystainless steel applianceshigh-speed internet
Check current availability & pricingOn the official site for Haven on Highland— we track the rating history, they list what's open now.

From the property's own listing — havenonhighland.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Very consistent±0.1★

Its rating has stayed within about ±0.1★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 21 reviews by rating, back to Apr 2025. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

’25
Pests
2
Management
2
Fees & rent
2
Cleanliness
2
Noise
1
Safety
1
Pets & policy
1
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Not enough history to trend.

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (11)
  • ★★★★★Jan 2026

    The renovation here is amazing, office staff has been great to work with. Highly recommend!

    Management responded

    Hi Megan, thank you for your wonderful feedback! We're delighted to hear that you enjoyed the renovations and had a positive experience with our office staff. Your recommendation means a lot to us!

  • ★★★★★Jan 2026
    Cleanliness

    I’ve had a great experience living at Haven on Highland. The location is fantastic—walkable, convenient, and close to everything. The building is modern, clean, and the apartments are comfortable and well designed. The on-site team really sets this place apart. Broca Ferguson and Kristie Krol are friendly, professional, and very responsive, which makes living here easy and stress-free. Overall, it’s a great community and one of the best apartment experiences I’ve had in Salt Lake City. I’d definitely recommend it.

    Management responded

    Hi David! Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!

  • ★★★★★Nov 2025
    Maintenance

    The maintenance workers are so kind and reliable, and the management office really knows what they're doing.

    Management responded

    Hi Beauregard, thank you for your positive feedback! We're glad to hear that you find our maintenance team kind and reliable, and that our management office meets your expectations. We appreciate your support!

  • ★★★★★Oct 2025
    Cleanliness

    I’m extremely grateful for the team from the leasing office especially Brocca she made really easy the moving process also kristie both of them very nice, my place is totally brand new and in really good conditions, public spaces are very nice and clean

    Management responded

    Hi Cornflakes, thank you for sharing your positive experience! We're delighted to hear that Brocca and Kristie have been nice. We will be sure to let them know! Thank you for your feedback.

  • ★★★★★Sep 2025
    Cleanliness

    Customer service was outstanding. Office smelled good and the place is way nice compared to the previous looks of the exterior and interior of the place. In side of the units upgraded

    Management responded

    Hi Marcus, Thank you for your wonderful feedback! It was a pleasure meeting you the other day! We love that we got to show you what Haven on Highland has transformed into with these amazing renovations!

  • ★★★★★Aug 2025

    This place is so cute! There was a couple reviews that had me wary. After talking to broca and Kellie and looking at the property I didn’t see any of the things that were in those reviews. They were very kind and helpful with any questions I had. I will definitely be applying. 🙏🏻

    Management responded

    Hi Lisa, Thank you for sharing your positive experience! We're glad to hear that the team was able to assist you and that you found the property to your liking. We look forward to welcoming you as a future resident!

  • ★★★★★Aug 2025
    Fees & rentCleanliness

    After touring several properties, this one quickly became my top choice. The location is excellent, the grounds are beautifully maintained, and everything is incredibly clean. I also appreciated that there aren’t a bunch of hidden or extra fees, and the apartments themselves are brand new with high-quality finishes. I did come across a review that gave me some hesitation, but after visiting in person and speaking with Broca and Kristy, I felt confident moving forward. They were friendly, professional, and genuinely seemed to care about the residents. My experience at the property didn’t reflect the concerns I had read — quite the opposite. If something becomes available within my move-in timeline, I’ll definitely be applying!

    Management responded

    Hi Christine E, Thank you for sharing your positive experience and for considering our property as your top choice. We're delighted to hear that you found the location, maintenance, and quality of our apartments to your satisfaction. It's great to know that Broca and Kristy were able to address your concerns and provide a welcoming experience. We look forward to the possibility of having you as a resident!

  • ★★★★★Aug 2025
    MaintenanceNoisePests

    I love this place. Broca did Amazing moving us in, in under a week!!!Kristy is great. Both women that work in the office are amazing and go above & beyond. I really appreciate them!! Kristy & Broca stay on top of things and are very helpful. Everyone here is very kind. All the staff go out of their way to make you feel special. I’d like to give a huge shoutout to All the office staff and maintenance. The apartment is great& extremely quiet, which I love. I HAVENT EVER seen a roach or bug inside the apartment, extremely clean. One of the cleanest & nicest apartments I ever lived in. Feels just like 🏠 The maintenance man Bill comes the same day if needed. Beautiful property. Spacious, secure & quiet. Very quite respectful residents. I hope to be here in the future!

    Management responded

    Hi Jessica, thank you for sharing your wonderful experience! We're delighted to hear that Broca, Kristy, and the entire team have made your stay enjoyable and that you find the property clean and welcoming. Your kind words about our staff and community mean a lot to us. We look forward to continuing to provide you with a great living experience!

  • ★★★★★Jul 2025

    We recently moved in and the whole experience has been wonderful! Broca and Kristie were extremely helpful throughout the application process and promptly responded to all our queries. They were professional, kind, and thoughtful toward my boys. During the application process, they took the time to learn about my children's interests and as a kind gesture, upon move-in, they left a thoughtful welcome note along with a bunch of toys that weren’t just random, but specifically chosen based on what my boys enjoy. It meant a lot to us. Before moving here, I interacted with many property managers and leasing offices but Kristie and Broca were genuinely the best. They guided us through everything with such care and patience. The facility is well-maintained and has a homely, welcoming feel. It’s only been a week but so far, everything has been great!

    Management responded

    Hi Shyam, Thank you for sharing your wonderful experience! We're delighted to hear that Broca and Kristie made your move-in process special and memorable. It's great to know that their thoughtful gestures and professionalism stood out. We're glad you're enjoying your new home and the welcoming atmosphere. If you need anything, please don't hesitate to reach out.

  • ★★★★★Jun 2025
    Maintenance

    I’ve lived here maybe almost 2 weeks, and I gotta say that the leasing agents were amazing. Super nice to us and welcoming. Also all the construction work that’s been going on I’ve noticed how nice the workers are and friendly they are to the people living here. 10/10 would recommend to anyone looking for a place to live.

    Management responded

    Hi Beau, we're glad to hear that you've had such a positive experience with our leasing agents and construction workers. It's wonderful to know that you're feeling welcomed and comfortable in your new home. Your recommendation means a lot to us. Thank you!

  • ★★★★★Apr 2025
    Maintenance

    The leasing staff does a great job showcasing these newly renovated apartments. Maintenance does a excellent job fixing issues in a timely matter.

    Management responded

    Hi Stacey pop, we're glad to hear that our leasing staff and maintenance team have been able to provide you with a positive experience. We strive to showcase our apartments and resolve any issues promptly. Thank you for your kind words and high rating!

Management responsiveness

Management replies to 100% of reviews — and 100% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Haven on Highland ranks nearby

Where Haven on Highland stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Haven on Highland

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Salt Lake City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

52.6
property offenses per 1,000 residents · 2024
▲ 251% vs Utah (15.0)
Salt Lake City Utah U.S.

Source: FBI Crime Data Explorer · Salt Lake City Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.3 mi

22 in 1 mi·634 in 5 mi
Grocery

Harmons

+11 more0.8 mi▸
  • The Corner Grocery1.1 mi
  • Rancho Markets1.1 mi
  • Macey's1.3 mi
  • Fresh Market1.3 mi
  • Namaste Nanglo1.3 mi
  • Smith's1.5 mi
  • Black Cherry Market1.7 mi
  • Sprouts Farmers Market1.7 mi
  • Walmart Supercenter1.7 mi
  • African Discount Food Market1.8 mi
  • Trader Joe's1.9 mi
Parks

Millcreek Common

+6 more0.7 mi▸
  • Big Cottonwood Regional Park1.0 mi
  • Evergreen Park1.1 mi
  • Scott Avenue Park1.1 mi
  • Imperial Park1.2 mi
  • Millcreek Activity Center Park1.3 mi
  • Sherman Fields1.4 mi
Schools

William Penn Elementary School

+10 more0.1 mi▸
  • Millcreek Elementary School0.6 mi
  • Rock-A-Bye Infant and Child Care Center0.7 mi
  • C. Mark Openshaw Education Center0.7 mi
  • Sunitas Montessori School0.8 mi
  • Evergreen Junior High School0.9 mi
  • Salt Lake Junior Academy1.0 mi
  • Summit Christian Academy1.1 mi
  • Crestview Elementary School1.2 mi
  • Olympus High LDS Seminary1.3 mi
  • Sherman School1.4 mi
Gyms & rec

Gymnastics Training Center

+10 more0.6 mi▸
  • Modus Fit0.6 mi
  • Ultimate Combat Training Center0.6 mi
  • SLC Strength & Conditioning0.7 mi
  • La Bombe0.8 mi
  • Shred 4/150.8 mi
  • CorePower Yoga0.8 mi
  • btone Fitness Brickyard0.9 mi
  • The Smart Fit Method0.9 mi
  • VASA Fitness0.9 mi
  • Body and Mind Center0.9 mi
Pharmacies

Walgreens

+9 more0.7 mi▸
  • Fresh Market Pharmacy1.3 mi
  • Hyland Pharmacy1.9 mi
  • Meier's Pharmacy2.0 mi
  • Sugar House Health Center Pharmacy2.1 mi
  • CVS Pharmacy2.4 mi
  • Smith's Pharmacy2.5 mi
  • Smith's Pharmacy Drivethru2.6 mi
  • Maceys Pharmacy2.7 mi
  • Walmart Pharmacy2.7 mi
Hospitals / clinics

Doxey-Hatch Medical Center

+11 more0.5 mi▸
  • Colon Hydrotherapy0.5 mi
  • Clear Health Centers0.5 mi
  • Eastside Natural Health Clinic0.5 mi
  • Wasatch Endoscopy Center0.6 mi
  • St. Mark's Hospital0.6 mi
  • Summit Foot & Ankle0.8 mi
  • Salt Lake Behavioral Health1.3 mi
  • Synexus1.3 mi
  • Omega Pain Clinic1.4 mi
  • Wasatch Pediatrics1.4 mi
  • Utah Cancer Specialists1.4 mi
Bus stops

Highland Dr @ 3706 S

+11 more<0.1 mi▸
  • Highland Dr @ 3687 S<0.1 mi
  • Highland Dr / 3715 S<0.1 mi
  • Highland Dr @ 3795 S0.2 mi
  • Highland Dr @ 3820 S0.2 mi
  • Highland Dr @ 3534 S0.2 mi
  • Highland Dr @ 3525 S0.3 mi
  • 3900 S @ 1485 E0.3 mi
  • 3900 S @ 1567 E0.3 mi
  • 3900 S @ 1484 E0.3 mi
  • 3900 S @ 1580 E0.3 mi
  • Highland Dr @ 3470 S0.3 mi
Commuter rail

Meadowbrook

+11 more2.6 mi▸
  • Murray North2.6 mi
  • Millcreek2.7 mi
  • Murray Central3.3 mi
  • Central Pointe3.5 mi
  • Ballpark4.4 mi
  • River Trail4.5 mi
  • Stadium4.7 mi
  • University South Campus4.8 mi
  • Fashion Place West4.8 mi
  • 900 South4.8 mi
  • 900 East4.9 mi
Stadiums

Smith's Ballpark

+3 more4.2 mi▸
  • America First Ballpark4.3 mi
  • Rice-Eccles Stadium4.7 mi
  • Jon M. Huntsman Center4.9 mi
Industrial area

nearest zone

0.9 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

15.2/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · Jul–Jun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 29° in winter to 94° in summer; wettest month Apr (2.24"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Haven on Highland.

3 selected · this building includedCompare 4 →

Head-to-head

Full side-by-side reports against the closest comparable buildings.

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Apr 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.