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Apartment History
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Aggregated from public reviews

Apartments at Decker Lake

2184 W 3100 S, West Valley City, UT 84119

115 reviews · Oct 2017 – Jun 2026

The short version

Apartments at Decker Lake in West Valley City holds 4.0★ across 115 public reviews. Held at 3.3★, rose to 4.0★ around Apr 2019. Walkability is 14.7/20 (Above-average walkable).

Overall

4.0★
115 reviews

Before

3.3★
to Apr 2019

After

4.0★
from Apr 2019

Change point

Apr 2019
ratings rose here

Average rating over time · 3-mo smoothed

→ steady

Rose around Apr 2019, but has since eased back to about 3.0★.

Common questions

Each answer links to the section that backs it.

Is Apartments at Decker Lake a good place to live?
We don't grade places — but the record is specific: across its 115 reviews it holds 4.0★, after climbing from 3.3★ to 4.0★ around Apr 2019. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Apartments at Decker Lake?
Reviewers most often praise Management and Cleanliness; the most common complaints are Fees & rent, Pests, Safety.Read the reviews
Does management respond to reviews at Apartments at Decker Lake?
Management replies to 95% of reviews, and 89% of 1–2★ ones.See responsiveness
How does Apartments at Decker Lake compare to nearby apartments?
By overall rating, it ranks #133 of the 238 apartments we track within 20 miles.See the local ranking
What's near Apartments at Decker Lake?
The nearest grocery is 0.5 mi away, and 48 restaurants sit within a mile.See what's nearby
How walkable is Apartments at Decker Lake?
It scores 14.7/20 for walkability, above-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

1–2 bed · 550750 sq ft

2 floorplans

1 bed
550 sqft · 1 plan
2 bed
750 sqft · 1 plan
Check current availability & pricingOn the official site for Apartments at Decker Lake— we track the rating history, they list what's open now.

From the property's own listingapartmentsatdeckerlake.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.6

Its rating has stayed within about ±0.6★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −1.3

Sharpest stretch: fell from about 4.9★ to 3.7★ around Jun 2026, and has stayed lower since. (A different window than the Apr 2019 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Apr 2019

60% rated 4–5★40% rated 1–2★

After Apr 2019

76% rated 4–5★22% rated 1–2★

Every review over time

All 115 reviews by rating, back to Oct 2017. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

18
19
20
22
23
24
25
26
Management
1
2
2
2
·
1
·
2
Fees & rent
2
1
1
·
2
·
·
3
Maintenance
2
1
2
1
1
1
·
·
Pests
1
·
1
1
·
1
·
1
Cleanliness
1
·
·
·
1
·
·
1
Amenities
1
·
·
·
1
·
·
·
Safety
·
2
·
·
·
·
·
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
1
2
2
2
1
2
Fees & rent
2
1
1
2
3
Maintenance
2
1
2
1
1
1
Pests
1
1
1
1
1
Cleanliness
1
1
1
'18'19'20'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (58)
  • ★★★★★Apr 2026

    Brandon and Joie at Decker lake apartments were incredibly professional and helpful with my visit today! The office is clean and welcoming.

    Management responded

    Wow, thank you for the glowing review! It means the world to us that you’re happy with your experience at Apartments at Decker Lake.

  • ★★★★★Mar 2026

    Alejandro Rodriguez has been super helpful and nice!! highly recommend asking for him if your looking to tour a new apartment home!

    Management responded

    It’s such a pleasure to receive a 5-star review from you! We're happy to hear you're loving our community, and we’re always here to support you at Apartments at Decker Lake!

  • ★★★★★Sep 2025

    Thank you, Alejandro, for your assistance and for ensuring the process went so smoothly.

    Management responded

    Thank you for the rave review and special staff shout-out, Jorge Avila! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Aug 2025
    Maintenance

    Apartments at Decker Lake is a nice little property. Maintenance makes the property look beautiful as well the pool. Tavia the property manager is very sweet and helpful! Alejandro the leasing agent was quick to answer any questions I had!

    Management responded

    Thank you for the wonderful review! We're so glad to hear you're happy with our community. We’re always here to help if you need anything!

  • ★★★★★Jul 2025

    Hoy fui a preguntar a la oficina de estos apartamentos porque estoy buscando mudarme y me atendió este chico Alex, muy amable y me explicó muy bien, excelente servicio muchas gracias por responder todas mi preguntas.

    Management responded

    Thank you for the kind words, Alejandra Anguiano! We’re so happy your visit at Apartments at Decker Lake went well. Please reach out if there is anything we can do to ensure you have the best experience at our property.

  • ★★★★★Jul 2025

    ⭐️⭐️⭐️⭐️⭐️ Alejandro was great to work with! He answered all my questions and made sure I fully understood everything throughout the process. He was professional, helpful, and made the whole experience smooth and stress-free. I would definitely recommend Alejandro for any of your renting needs!

    Management responded

    Thank you for the rave review and special staff shout-out, Maria Alvarez! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Jun 2025

    Nice staff, Alejandro was very knowledgeable and helpful. Great tour.

    Management responded

    Hi Tony Escobar, On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences.

  • ★★★★★May 2025
    Cleanliness

    Tavia has been great to work with, she is so friendly and willing to help whenever I am in need. she is always making sure the property looks beautiful for us residents. Thank you Tavia!

    Management responded

    Thank you for the rave review and special staff shout-out, Brittney Hibbard! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Apr 2025

    The apartments are cute and the manager Tavia is so nice !

    Management responded

    Thank you for taking the time to leave such a positive review of our community. We're thrilled to hear that you had a great experience with our property and we appreciate your kind words!

  • ★★★★★Feb 2025

    Leasing agent was helpful and the apartment complex is nice

    Management responded

    Hi Curtis, We are happy to hear you had a positive experience at Apartments at Decker Lake! We value your input and appreciate your details about your experience with us.

  • ★★★★★Aug 2024
    Cleanliness

    I had a tour with Alison and Erick! Everything looked so clean and they were very professional! Erick had such a friendly attitude to him and Alison made sure to answer any questions I had! I highly recommend this place and really appreciate how comfortable and professional everyone was!

    Management responded

    Thank you for the kind words, C.J. Crayon! We’re so happy your visit at Apartments at Decker Lake went well. Please reach out if there is anything we can do to ensure you have the best experience at our property.

  • ★★★★★Jun 2024

    Mrs. Rodrigues was awesome, very friendly very helpful and got me taken care of quickly. 10/10 revomend this complex!

    Management responded

    Thank you for the rave review and special staff shout-out, Jason rayfield! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Jun 2024
    Maintenance

    Me acabo de mudar, la atención en oficina de Alison y kat es muy buena, súper amables y serviciales, encontré defectos mínimos debido a el tiempo sin alquiler del departamento pero, me han solucionado de manera inmediata Erick de mantenimiento muy amable y eficaz, por el momento vamos bien

    Management responded

    We're so glad to hear that Alison, Kat, and Erick were able to provide you with a great experience and quick solutions to your problems! Thank you so much for your feedback, and welcome to your new home!

  • ★★★★★Jun 2024

    Toured apartments recently, looking for a new place, and had a very pleasant experience. Kat was very knowledgeable and friendly, able to answer any questions I had. Very professional and welcoming young lady. Very patient will all questions i had, and gladly answered with in-depth detail.

    Management responded

    Thank you for sharing your positive experience with Kat; we're thrilled to hear she provided you with such knowledgeable and friendly service. We pride ourselves on our staff's professionalism and patience, and it's great to know Kat lived up to our standards!

  • ★★★★★May 2024

    I had an excellent experience with the office staff at Decker Lake. Alison and Kat were especially awesome and friendly, making my visit enjoyable and smooth. Their professionalism and welcoming demeanor stood out, and I would definitely return for future visits. Highly recommend!

    Management responded

    Thank you for the rave review and special staff shout-out, Devin Harn! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★May 2024

    i was here looking at a property to possibly move into and i was pleased with the place and prices for said places, Kat & Alison were very helpful and very welcoming. i look forward to possibly moving in for a fresh start:) 5/5.

    Management responded

    Josh Holdaway, we are thrilled to see that you have been enjoying your time here at Apartments at Decker Lake, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★May 2024

    I was looking at this property today and it was great. Kat and Alison were super helpful and friendly. 5 stars

    Management responded

    Thank you for the kind words, Michael Smith (Meeckelsmith)! We’re so happy your visit at Apartments at Decker Lake went well. Please reach out if there is anything we can do to ensure you have the best experience at our property.

  • ★★★★★Apr 2024
    Cleanliness

    I stopped here to visit and friend. I love the place and have considered moving here. The ground are always kept clean and the office staff is so friendly and professional. I’d like to recognize Alison, Kat, Erick, and Mihad as they do a fantastic job!

    Management responded

    Thank you for the rave review and special staff shout-out, Taylor Stephenson! We will be sure to pass along your kind words to our team. Our staff is always happy to help should you ever require any assistance. Feel free to stop by our office or give us a call!

  • ★★★★★Feb 2024

    I toured last week, Kat and Bailey were very informative and knowledgeable and answered any question I had! 100% would have rented here if it wasn’t out of my daughters school zone

    Management responded

    Thank you for coming by to tour, we hope you consider us for the future!

  • ★★★★★Nov 2023

    I toured here last week and it was nothing but a pleasant experience, the leasing agent Kat was super helpful as well as Chase who would like to chime in and made the effort to make me feel welcomed.

    Management responded

    Thank you for the kind words, Jacob Atilano! We’re so happy your visit at Apartments at Decker Lake went well. Please reach out if there is anything we can do to ensure you have the best experience at our property.

  • ★★★★★Oct 2023

    Jacky is a swet hart and very polite

    Management responded

    Hi Ofelia Gudino! Thank you for taking the time to give your feedback! We appreciate it! Looking forward to seeing you soon.

  • ★★★★★Aug 2023
    MaintenanceCleanliness

    The grounds are very clean and the apartments renovation is great quality work. The maintenance guy bill is friendly and happy to help. The office staff is nice also

    Management responded

    Thank you for the kind words, Adam Dixon! We’re so happy your visit at Apartments at Decker Lake went well. Please reach out if there is anything we can do to ensure you have the best experience at our property.

  • ★★★★★Aug 2023
    Maintenance

    Apartment at Decker Lake is good place to live. What I understand is they are trying to remodeling and also trying improving their residential properties more better and safer for families including pets or children. They did fantastic job. I really love my apartment. Thanks to Apartment to Decker Lake management 😊

    Management responded

    Tori Lepe, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Apartments at Decker Lake at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Aug 2023

    Ben is great, management in general but Ben is the one who was most hands on with us! Loved our time here and are very grateful for the quality of service in the apartment!

    Management responded

    Thank you for the rave review and special staff shout-out, Jacob Sosi! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★Jul 2023
    MaintenancePests

    I loved these apartments. If the prices weren't so high for small apartments I would of stayed. Management and maintenance are so kind. Earwigs get annoying in the summer but overall it's a nice place.

    Management responded

    We appreciate you sharing the wonderful rating with us, Gabriela! If you ever need help from our team here at Apartments at Decker Lake or have any additional feedback for us, please don't hesitate to reach out at any time – we're always happy to help!

  • ★★★★★Feb 2023

    Great place to live. Management is friendly and helpful. Located in a convenient location to a bunch of stuff.

    Management responded

    Hello Jon Solomon, On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Decker Lake Apartments.

  • ★★★★★Feb 2023
    Maintenance

    Almost a year me and my family were leaving here, I was so grateful for Ben for helping us out and his manager..Also I want to say thank you Ben for your hard working I know sometimes I came there and ask for something you always trying your best to make it done, and always have a good personality to your client...

    Management responded

    Nothing warms our heart like seeing a 5-star rating of our community, Lulu Susuga! We love hearing from residents who care for Apartments at Decker Lake as much as we do! Feel free to swing by the office or give us a ring if you ever need anything - we're always happy to help!

  • ★★★★★Jan 2023

    Lovely place to live, management communicates well, and are very polite.

    Management responded

    Hi Mason Smith, On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at Apartments at Decker Lake.

  • ★★★★★Dec 2022

    Ben in the office is so amazing. So kind and willing to help in any situation. He was prompt and always on top of everything. truly grateful for his help. Love my new temporary home ;)

    Management responded

    Thank you for the rave review and special staff shout-out, Lani Maka! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Apartments at Decker Lake home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Nov 2022

    I toured this apartment community, the leasing agent Ben was very kind and welcoming and the property manager Chase was very helpful in answering some additional questions I had! Thank you!

    Management responded

    Hi Cameron, We are happy to hear you had a positive experience at Apartments at Decker Lake! We value your input and appreciate your details about your experience with us.

  • ★★★★★Oct 2022

    Loved the walk through and customer service , Ben was awesome and answered all of my questions.

    Management responded

    Rump K, Thank you for your review. We are happy to hear you had a great experience. We value your input and encourage you to let us know about your future experiences with us.

  • ★★★★★Sep 2022

    Wow, my first time doing an apartment tour and Ben was the best! He answered all my questions and showed me all the great reasons to live at Decker Lake!

    Management responded

    Thanks for your 5 -star review of our community, and for your kind words about Ben!

  • ★★★★★Aug 2022

    The property looks great, loved the apartment, Skyler and Ben in the leasing office were so helpful, would recommend.

    Management responded

    Thank you for the review Katie! We are so glad you enjoyed all that our property has to offer, please reach out to us if you need anything!

  • ★★★★★Jun 2022
    Cleanliness

    Incredible property just beautiful and well maintained but above all incredible customer service! Which is the hardest thing to find these days these people work hard and are beyond knowledgeable if you’re looking for a wonderful place to live? This is it incredibly impressed and would recommend it to anyone that would like to live in the West Valley area or honestly anyone looking for a place anytime again just beautiful !!!!

    Management responded

    Thank you so much for the review Eduardo! Customer Services is one of our top priorities and we strive to be the best in the business.

  • ★★★★★Mar 2022

    I absolutely LOVE it here!!! They are amazing they go above and beyond to help in anyway they can!! Ben and Sterling are both amazing at the office they worked with me getting in and was so patient!! I have never had a apartment like this before I can honestly say they care about there tenants!! I plan on staying here for awhile and would definitely refer anyone to live at Decker Lake!!!😊😊

    Management responded

    Thank you for the review Jessica! We are soooo happy you love it here! If you need anything, don't hesitate to let us know ! :)

  • ★★★★★Feb 2022

    This is a great property. One of the best I have seen. Skyler was awesome and knowledgeable about this property.

    Management responded

    Thank you so much for the review, Bryan! We work our absolute hardest to be the best property around! Let us know if there is anything we can do to continue being a 5-star community!

  • ★★★★★Jan 2022

    Very nice apartment complex & the property management is super helpful and great to work with!

    Management responded

    Thank you so much for your review Cassie, we strive to be the best staff we can be for our residents!

  • ★★★★★Dec 2021

    Scheduled a tour and was impressed! The place was nice and the manager was great to work with. At the top of our list right now!

    Management responded

    Thank you for your review, James. We are so glad you enjoyed your visit, we look forward to having you as a resident! Let us know if we can do anything to help make your moving process easier!

  • ★★★★★Nov 2021
    Cleanliness

    Great place to live. They’re really good on keeping up with cleanliness of the property. Management is great, and they are quick to respond whenever there is a problem or a concern.

    Management responded

    Thank you Alyssa! We do work so hard to make sure our property always looks good and we will always do out best to respond to our residents as fast as we can. Service to our residents is something we pride ourselves on! Do not hesitate to call or come into the office if you need anything!

  • ★★★★★Oct 2021
    Maintenance

    My family and I had a hard time finding a home and decker lake management made it so easy and stress free for us and they were so helpful with what we needed. They got us into a place as soon as they could and went above and beyond. Even with being behind from having covid they are doing their best to help us. They are the most kind and friendly management I have ever known. The maintenance guy is also really nice and caring. I definitely recommend living here.

    Management responded

    Thank you for your review Sara! We are so happy we were able to make Apartments at Decker Lake your home. Let us know if you need anything!

  • ★★★★★Sep 2021

    this place is quiet and beautiful my year was not the best due to personal and financial problems and the management of at decker lake helped me a lot at all times they care about their tenants they are very kind and helpful in every aspect if you are looking for a place where you they care about you, respect you and stay for you, this is the right place ♥️👌🏼

    Management responded

    Thank you so much for the review Sherril! We value every one of our residents so much! We are happy to help out wherever we are able. Let us know if you need anything!

  • ★★★★★Aug 2021

    Very well maintained and the office staff is great. Ben is so nice!

    Management responded

    Thank you for the review Stacy! Our maintenance and grounds staff works to hard maintain our community. Ben really is the best! He is a very valued member of our team! Please reach out if there is anything we can do for you!

  • ★★★★★Jul 2021
    Cleanliness

    I recently had an opportunity to view the apartments at Decker Lake. I was impressed by the cleanliness of the property and the friendliness of the management.The apartments are beautiful. This would be a great place to live

    Management responded

    Thank you for the review LaRayne! Our Maintenance and grounds team work so hard to make our community beautiful. Let us know if we can ever do anything for you!

  • ★★★★★Jun 2021

    Ive been a resident since December of 2020 and my stay has been nothing short of pleasant. The office is very helpful. The assistant manger ben is very friendly and goes above and beyond to help a resident no matter their needs. Was definitely a great choice choosing this as my home.

    Management responded

    Thank you for the review and staff shout-out, Terrance! We are so glad you love it here! It makes our day to see happy residents! If you need anything do not hesitate to reach out!

  • ★★★★★May 2021
    Safety

    I've been a tenant for a couple of months already and I'm really pleased ,happy and loving my apt...management teamis honest, caring, relying and with exceptional customer service skills...which is a huge bonus nowadays..so thanks guys! For all you do...another plus is my commute to stores..gas..and shopping stores are All close.within 5 mins or less any direction..not traffic congested like other places For safety matters , never seen or had any problems.at any hours of the day or night..so in all my 5 stars so far....thanks again

    Management responded

    Thank you so much for the review Diana! We strive to deliver the best customer service possible and we are so happy that it shows. If you need anything at all let us know, it would be our pleasure to assist you.

  • ★★★★Dec 2020
    Fees & rent

    We had a great experience living here in this apartment! From what I understanding there’s no such thing as perfect from every apartment right ? but you gotta tried to meet the need of your customer ! Anyways me and my wife living here for 2 years ! I’d remember how much deposit! We start with either 300 or 200 ! Or whatever ! So we just move out a month ago so the longer you live there they raise the rent every year and it’s too much for one bedroom ! Plus utilities! + electricity suer other bills ! Will be much more compare to one bedroom ! that’s why we move out it’s too much for us ! .. Lot of small thing was damage when we move there we reported to them and take a awhile for them to come fix it ! However we don’t mind it even 3 month left before we move out we report for some few damage and they didn’t fix it ! And a deposit money ! that’s where they charge us everything clean up and inspected which we didn’t know about it ! We talked with them before we sign the paper ! The deposit will be fully refund as soon we move out ! Now after they charged everything they left only few money !🤷‍♀️🤷‍♀️ We kinda misunderstood after we departed from them ! Which our fault we didn’t certain before we have an agreement! So Dont forget ,if you decided to move in make sure you read the document and agreement, check every lil thing in the apartment before you sign the papers! So that way you don’t have to complain ok people kept moving out from this apartment for a different reason ! .. So far , decker lake was so good to us ! Ben just started work almost a year now he such a kind and good guy to work with make everything easy ! Didn’t have any problems with two of our vehicles besides those people I’ve seen complaining about stolen their vehicle and broke window ! I recommend this apartment despite with a few thing of my concern! And complain like I said just be sure and study more and do some research about their rule and to be in the same page with the office and gain better understanding before you sign the paper ! Just be Sorry with my honest feedback so far will give you 4 stars thank you for everything and good luck with the rest of you future customer ! Mahalo

    Management responded

    Thank you for the good review and special staff shout-out, Hola! We will be sure to pass along your kind words to our team. We We are sorry for any miscommunication presented to you about your deposit upon move in! If you have any questions please give us a call and we can answer them. Our staff is always happy to help should you ever require any assistance. We appreciate your tendency here at Decker Lake and wish you the best of luck on your future endeavors!

  • ★★★★★Dec 2020
    Cleanliness

    I went in looking for a apartment for my friend and i When we showed up there were 2 maintenance guys working outside they said hi and seemed very nice. The property was very clean and upkept. When we went into the office Ben was very helpful and showed us a very nice unit but unfortunately we needed a 3 bedroom apartment we would definitelyrent here if they had 3 bedrooms

    Management responded

    Soul, we are absolutely thrilled to hear that your experience at our community was a pleasant one. We wish we would have had three bedrooms here for you. We wish you luck on your apartment hunt!

  • ★★★★Oct 2020
    Noise

    My fiance and I been living here for a little over a month. And not had or have any problems. Its quite here and Ben has been wonderful to us.

    Management responded

    Erika, thank you for the excellent review of Apartments at Decker Lake! It pleases us to see that your experience has been so positive as we strive to provide excellent service in each and every situation. If you ever need anything during your stay with us, please do not hesitate to give us a call or stop by the office. We are always happy to assist.

  • ★★★★★Sep 2020

    We moved in in the middle of July, and so far I have no complaints. The office staff is kind and friendly. They really care about their residents.

    Management responded

    Hi Michelle, We are thrilled to see your experience so far here has been a pleasant one! We are so happy to have you apart of our Decker Lake family.

  • ★★★★★Sep 2020

    We moved from a 1 bedroom apartment to a 2 bedroom apartment at the beginning of this month and I have to say the experience was better than I was expecting. Mindy and Ben have been absolutely amazing in the whole process and we are ecstatic to be in our new apartment. Thank you for all of your assistance and making the transition so easy. If anyone is looking for a new place to live, come and check out this complex.

    Management responded

    Jennifer, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We are so happy your move went smooth. We are very lucky to have great residents like you! We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Jul 2020
    Maintenance

    Honest Reviews !!! First of all Ben and Karla are amazing in customer service, as someone who has worked in the food service industry for many many years I know how hard it is to manage and maintain to make everyone happy it is literally impossible. Treat and show people with respect and they will treat you well and respect you, I have never had an issue worth throwing someones job out the window over. Yes things break our water heater went out and guess what Bill came out let me know it was going to be a day before they could get it in and guess what, yes I had to wait a day but Bill got the job done in a timely manner and was extremely polite and respectful the entire time. Reading some of these other reviews about cars getting broken into... Well these apartments are on a busy road so have a little common sense and leave your car empty do not give anyone bait to break into a car, keep your stuff locked up. Seriously people these guys do an awesome job and are always willing to help when is needed I have lived in places so much worse that the landlord wont even give you a chance to fix anything. Keep up the good work you guys the building being remodeled is coming along great starting to look nice.

    Management responded

    Paul, we are thrilled to see that you have been enjoying your time here at Decker Lake, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Jul 2020

    I love the Friendly Staff at these apartments. Although we were just looking for a room for my son, staff was very helpful and knowledgeable about the property. The apartment Ben showed us was clean and very spacious. When my kid is ready for o move out, he’ll definitely go back to see Ben!

    Management responded

    Cilla, We are happy to see that we were able to provide the five star customer service we aim to provide. Let us know you if you or your son have any further questions we are hopeful to see you both back when he is ready to make the move.

  • ★★★★★Jul 2020
    Noise

    Awesome customer service! Ben was very helpful and understanding with my current situation& answered all my questions to the best of his ability. He was able to get me into a unit within my budget and I love it...Not too big but not too small, just right! It’s a quiet community but everyone is very nice and welcoming. Definitely recommend😊

    Management responded

    Naioka, thank you for the excellent review of Apartments at Decker Lake! It pleases us to see that your experience has been so positive as we strive to provide excellent service in each and every situation. If you ever need anything during your stay with us, please do not hesitate to give us a call or stop by the office. We are always happy to assist.

  • ★★★★★Jun 2020
    ParkingNoise

    Location is everything! The Apartments at Decker Lake is in a great location, next to the Maverik Center and across the street from TRACS green line. There are many restaurants within walking distance and Valley Fair Mall, Planet Fitness and Costco are all less than one mile away. There is also an XFINITY WIFI Hotspot available. I have lived here at The Apartments at Decker Lake for a year and I love it! I recently renewed my lease. The people in the front office (Ben) are friendly and responsive. My neighbors are friendly and welcoming. I feel like this is a safe place for both adults and children. In my opinion, the complex is just the right size. It is large enough to have a swimming pool, laundry facility and other Amenities but not so big that it’s hard to manage. It’s nice that the office staff know me by name. I’ve only had one maintenance issue in a year but the maintenance team responded in only 2 hours. If you are looking for a great residential value with an exceptional location, I strongly recommend you consider The Apartments At Decker Lake.

    Management responded

    Duane, we are thrilled to see that you have been enjoying your time here at Apartments at Decker Lake, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Mar 2020

    Customer service was very pleasant and inviting. I forgot his name, but he makes any of my situations here a great process. The staff as well is kind and quick.

    Management responded

    Issac, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Apartments at Decker Lake at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Mar 2020

    I really enjoyed Bens customer service he was really helpful and understanding of my situation with my roomate ! He was able to help us get into something for our budget and it was comforting to have a welcoming staff and community! Definitely recommend to those who are first time movers !

    Management responded

    Mele, thank you for making our community your home, especially your first one. It's always good to hear that we have made your move a pleasant and easy one. Please feel free to stop by the office or give us a call if there is anything we can do for you. We look forward to hearing from you. Thank you, Karla Alcala Property Manager

  • ★★★★★Jan 2019
    MaintenanceCleanlinessNoise

    This place is so very quiet, it's amazing. The landscaping is immaculate. Karla, Mitsuko, Herman and Mahid are superb people to work with, everything needed gets done in a timely manner. I have lived here two years now, and Don't plan on moving any time soon.❤❤❤. The neighbors are awesome as well, don't be afraid to say "HI".

    Management responded

    Thanks for the stellar rating, Sara! We're happy to hear you're enjoying your stay here at Apartments at Decker Lake! We strive to provide each and every resident with a true 5-star experience, so if there's anything we can do to earn that extra star from you, don't hesitate to let us know!

  • ★★★★★Sep 2018

    💱 WOW! My transfer with Amazon from Sacramento to Salt Lake has been nothing short of a miracle. Thanks to Carla and Management, I'm welcomed home. Decker Lake has been with me every step of the way. Forever in their timely grace. The process was precise and i truly don't know my whereabouts without this property. Thank you from the bottom of my heart family! 🎩🔱

    Management responded

    Pheal, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Apartments at Decker Lake at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

Management responsiveness

Management replies to 95% of reviews — and 89% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Apartments at Decker Lake ranks nearby

Where Apartments at Decker Lake stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Apartments at Decker Lake

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in West Valley City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

2.4
auto theft offenses per 1,000 residents · 2024
91% vs Utah (1.3)
West Valley City Utah U.S.

Source: FBI Crime Data Explorer · West Valley Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.3 mi

48 in 1 mi·601 in 5 mi
Grocery

Ocean King

+10 more0.5 mi
  • Kim Long Fresh Market0.6 mi
  • Kim Heang Market0.7 mi
  • El Centenario Market0.7 mi
  • Perez Market0.8 mi
  • Powerful Africa Market0.8 mi
  • Lucky0.9 mi
  • Rancho Markets1.0 mi
  • Halal Market1.1 mi
  • Kim Thanh Supermarket1.2 mi
  • Smith's1.5 mi
Parks

Decker Lake Park

+8 more0.5 mi
  • Maple Meadows Park0.5 mi
  • Westland Cove Park0.6 mi
  • Westglen Park0.8 mi
  • Hillsdale Park1.0 mi
  • Fairbourne Station1.0 mi
  • Pioneer Crossing Park1.1 mi
  • Kings Pointe Park1.2 mi
  • James Madison Trailhead1.3 mi
Schools

Stansbury Elementary School

+11 more0.6 mi
  • Ensign Learning Center0.6 mi
  • Endeavor Hall0.7 mi
  • Redwood Elementary School0.8 mi
  • Granger Elementary School0.8 mi
  • Hillsdale Elementary School1.1 mi
  • American Preparatory Academy1.2 mi
  • West Lake Junior High School1.4 mi
  • Rolling Meadows Elementary School1.5 mi
  • Roots Charter High School1.5 mi
  • Taylorsville Elementary School1.7 mi
  • Mana Academy1.7 mi
Gyms & rec

Redwood Pool

+11 more0.6 mi
  • Redwood Recreation Center0.6 mi
  • Planet Fitness1.0 mi
  • VASA Fitness1.5 mi
  • Lifetime Activities Center (LAC)2.1 mi
  • Taylorsville Pool2.9 mi
  • Taylorsville Recreation Center3.0 mi
  • Sorenson Multicultural Center3.1 mi
  • Derby Depot3.2 mi
  • The Front Climbing Club3.3 mi
  • Epic Training Center3.5 mi
  • USA Ninja Challenge3.5 mi
Pharmacies

CVS Pharmacy

+9 more1.1 mi
  • Smith's Pharmacy1.5 mi
  • Maceys Pharmacy1.6 mi
  • Tuyet's Pharmacy1.6 mi
  • Oquirrh Mountain Pharmacy2.2 mi
  • Walgreens2.5 mi
  • Macey's Pharmacy2.6 mi
  • Genoa Healthcare3.0 mi
  • Costco Pharmacy3.1 mi
  • Sam's Club Pharmacy3.1 mi
Hospitals / clinics

CORE Health + Wellness

+10 more0.5 mi
  • Community Nursing Services0.6 mi
  • Granger Medical Clinic0.9 mi
  • Sacred Circle Healthcare1.1 mi
  • Kem and Carolyn Gardner Mental Health Crisis Care Center1.6 mi
  • Redwood Health Center1.7 mi
  • Concentra Urgent Care2.0 mi
  • Intermountain Healthcare2.0 mi
  • Fresenius Kidney Care2.2 mi
  • Holy Cross Hospital - Jordan Valley West2.2 mi
  • Utah Surgical Center2.3 mi
Bus stops

Redwood Rd @ 3140 S

+11 more0.5 mi
  • Redwood Rd @ 3171 S0.5 mi
  • 3500 S @ 2223 W0.5 mi
  • 3500 S @ 2097 W0.5 mi
  • 3500 S @ 2040 W0.5 mi
  • Redwood Rd @ 3298 S0.5 mi
  • Redwood Rd @ 2911 S0.6 mi
  • Redwood Rd @ 2910 S0.6 mi
  • Constitution Blvd @ 2938 S0.6 mi
  • 3500 S @ 1953 W0.6 mi
  • 3500 S @ 1948 W0.6 mi
  • Redwood Rd @ 3301 S0.6 mi
Commuter rail

Decker Lake

+11 more<0.1 mi
  • Redwood Junction0.7 mi
  • West Valley Central0.9 mi
  • River Trail1.7 mi
  • Millcreek2.7 mi
  • Meadowbrook2.9 mi
  • Central Pointe3.0 mi
  • Murray North3.4 mi
  • Ballpark3.8 mi
  • Murray Central4.1 mi
  • 900 South4.2 mi
  • Salt Lake Central4.5 mi
Stadiums

Maverik Center

+1 more0.1 mi
  • Smith's Ballpark3.9 mi
Industrial area

nearest zone

0.8 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

14.7/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 26° in winter to 96° in summer; wettest month Oct (3.94"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Apartments at Decker Lake.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.