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Aggregated from public reviews

The Residences At Sugar Alley

2188 Highland Dr Suite 104, Salt Lake City, UT 84106

86 reviews · Nov 2023 – Jun 2026

The short version

The Residences At Sugar Alley in Salt Lake City holds 4.0★ across 86 public reviews. No sustained change-point — the rating has held steady over time. Salt Lake City property crime runs about 52.6 per 1,000 residents — 251% above the Utah average. Walkability is 19.3/20 (Most walkable).

Overall

4.0★
86 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is The Residences At Sugar Alley a good place to live?
We don't grade places — but the record is clear: across its 86 reviews it holds a steady 4.0★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at The Residences At Sugar Alley?
Reviewers most often praise Management and Amenities; the most common complaints are Cleanliness, Maintenance, Fees & rent.Read the reviews
Does management respond to reviews at The Residences At Sugar Alley?
Management replies to 97% of reviews, and 86% of 1–2★ ones.See responsiveness
How does The Residences At Sugar Alley compare to nearby apartments?
By overall rating, it ranks #131 of the 235 apartments we track within 20 miles.See the local ranking
Is The Residences At Sugar Alley in a safe area?
Crime figures are city-wide, not building-specific. Salt Lake City reports about 52.6 property offenses per 1,000 residents a year — 251% above the Utah average (FBI).See the crime data
What's near The Residences At Sugar Alley?
The nearest grocery is 0.0 mi away, and 78 restaurants sit within a mile.See what's nearby
How walkable is The Residences At Sugar Alley?
It scores 19.3/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

Studio–2 bed · 5462,323 sq ft

21 floorplans

Studio
626–675 sqft · 2 plans
1 bed
546–987 sqft · 9 plans
2 bed
1,161–2,323 sqft · 10 plans

186 units

Amenities

PoolFitness centerIn-unit laundryCovered / garage parkingEV chargingAir conditioningBalcony / patioElevatorPeloton bikessquat rack / stair climbergrand pianobilliards tablesecured bike storageguest roomsrefrigerated parcel lockersglass atriumHill's Kitchen / Hearth & Hill on-site diningwaterfall countertopsCafe stainless-steel appliancesLatch smart home keyless entryhigh speed fiber internetwine coolersvaulted ceilingsfloor-to-ceiling windows
Check current availability & pricingOn the official site for The Residences At Sugar Alley— we track the rating history, they list what's open now.

From the property's own listingsugaralley.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Very consistent±0.2

Its rating has stayed within about ±0.2★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 86 reviews by rating, back to Nov 2023. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

23
25
26
Management
·
9
7
Amenities
·
3
7
Maintenance
·
4
5
Cleanliness
·
5
3
Fees & rent
·
2
6
Noise
2
1
3
Safety
·
1
2
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
9
7
Amenities
3
7
Maintenance
4
5
Cleanliness
5
3
Fees & rent
2
6
'23'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (38)
  • ★★★★★May 2026

    KASSANDRA was amazing and extremely helpful, she made me feel very taken care of!!! What a treat!

    Management responded

    We’re so glad Kassandra made your experience such a positive one! We’ll be sure to pass along the kind words to her. It’s always great to hear when someone feels genuinely taken care of. —The Sugar Alley Team

  • ★★★★★May 2026

    Love the this place! They are always so inviting and the staff is the best!

    Management responded

    Really appreciate this. Glad you’ve felt welcomed every time you’ve been here. —The Sugar Alley Team

  • ★★★★★May 2026
    Amenities

    Clark was so fabulous! Really appreciate the amenities. Great coffee and experience!

    Management responded

    Clark will love this 😂 Glad you enjoyed the amenities, coffee, and overall experience. —The Sugar Alley Team

  • ★★★★★May 2026
    Amenities

    Clark was amazing and sweet! Love a little place to drink coffee and hangout.

    Management responded

    Glad you enjoyed spending time here. Having a good spot to relax, grab coffee, and hang out is what the space is all about. —The Sugar Alley Team

  • ★★★★★May 2026
    Amenities

    Such an amazing community with thoughtfully designed, modern amenities that feel both high-quality and practical for everyday living. It truly doesn’t feel like any of the other apartments in the Sugar House area—it stands out in the best way. The location is unbeatable, with everything you’d want right nearby. The staff is incredibly friendly and welcoming, always creating a positive and genuine experience. One of the standout features is Hills Kitchen—having it right on-site is a huge perk, with excellent coffee and great food that really adds to the overall atmosphere.

    Management responded

    Love hearing this. That balance of great location, good people, and spaces that actually feel enjoyable to use day to day is exactly what we aim for. And agreed, Hill’s Kitchen is a pretty great bonus to have right downstairs. - The Sugar Alley Team

  • ★★★★★May 2026
    CleanlinessMaintenance

    I had a great experience at The Residences at Sugar Alley. The property is clean, modern, and well-maintained, with a really nice overall atmosphere. The management team is professional, responsive, and easy to work with, which made everything smooth and stress-free. Definitely a solid place to live if you’re looking for comfort and good service.

    Management responded

    Really appreciate you sharing this. Glad everything from the team to the overall experience felt smooth and easy. - The Sugar Alley Team

  • ★★★★★Apr 2026
    AmenitiesCleanliness

    I absolutely love living at The Residences at Sugar Alley and can confidently say this is a true five‑star community. The combination of modern design, upscale finishes, and thoughtful amenities makes it feel more like a boutique hotel than a typical apartment building. The location in the heart of Sugar House is unbeatable—steps away from some of the best dining, shopping, and coffee spots in Salt Lake City, plus easy access to TRAX and major roads when I need to get downtown or to the mountains. It is incredibly walkable, and I love being able to run errands, grab dinner, or meet friends without ever needing to get in the car. Inside, the apartments are beautiful: high‑end, modern finishes, large windows that let in tons of natural light, and smart features that make day‑to‑day living feel effortless. The layouts are well thought out, whether you are in a cozy studio or a larger multi‑bedroom home, and the private balconies are a huge bonus. The amenities are truly next level. The rooftop pool and spa deck feel resort‑style, with plenty of space to lounge and unwind, and the wellness center—with a state‑of‑the‑art fitness area and infrared sauna—makes it easy to prioritize health without leaving the building. I also really appreciate the additional shared spaces, like the billiards room, business center, and roof deck, which create a real sense of community. On top of all that, having on‑site dining and Barry’s Bootcamp in the same development is incredibly convenient and adds to the overall lifestyle feel of the property. For anyone looking for luxury living in one of the most desirable neighborhoods in Utah, The Residences at Sugar Alley truly live up to the “Live Where Luxury Meets Lifestyle” promise. Five stars—highly recommend.

    Management responded

    This was really great to read. It’s clear you’ve taken full advantage of everything here, and that’s exactly what we hope for. We’re glad the location, amenities, and overall experience have lived up to expectations. - The Sugar Alley Team

  • ★★★★★Apr 2026
    Amenities

    I have loved living here at Sugar Alley! Our building manager Clark has been amazing and it has been a great place to live - I love the community, amenities, and location! I can’t recommend the residences at sugar alley enough

    Management responded

    Glad to hear you’ve had such a great experience here. Clark will definitely appreciate the shoutout. We’re happy to have you as part of the community. - The Sugar Alley Team

  • ★★★★★Apr 2026

    Beautiful space good environment. Clark is awesome made my time better !!!!

    Management responded

    Thanks for this! Glad the space and the team made your time here even better. The Sugar Alley Team

  • ★★★★★Apr 2026

    I am submitting a review specifically for Clark who is the new Senior Community Manager at Sugar Alley. He has been very responsive and accommodating to our requests and it is clear he truly cares about the residence of Sugar Alley. Thank you, Clark, for making our experience living here a positive one!

    Management responded

    Really appreciate you taking the time to share this. Clark will be glad to hear he’s made a positive impact. We’re glad your experience here has been a good one. - The Sugar Alley Team

  • ★★★★★Apr 2026
    Amenities

    I just finished up my tour at sugar alley and I loved the amenities, units, and Clark/team was so friendly. I also appreciated hill’s kitchen being conveniently located in the lobby. Overall it was a an amazing experience and if you’re looking for an apartment in sugar house I would highly recommend!

    Management responded

    We appreciate you sharing your experience! It’s great to hear you enjoyed the amenities and your tour. Clark and the team will be glad to hear they made a strong impression, and Hill’s Kitchen is definitely a favorite for that added convenience. We’re glad you had a great visit and appreciate the recommendation. —The Sugar Alley Team

  • ★★★★★Apr 2026
    Maintenance

    I’ve been living here for about 6 months and, while there have been a few hiccups, I can’t be happier with this place. A lot of the problems I had could be blamed on the new building and what maintenance called “warranty constraints”, but I can see that most of my concerns are being taken care of. The maintenance team has been working themselves ragged trying to keep this place running and looking nice. I don’t know how they have the energy!

    Management responded

    We really appreciate you taking the time to share this. It means a lot, especially your patience as we’ve worked through some of those early building items. The maintenance team will be glad to hear this—they put in a lot of effort to keep everything running well, and it doesn’t go unnoticed. —The Sugar Alley Team

  • ★★★★★Apr 2026
    AmenitiesPets & policy

    I have been a resident at sugar alley for the last 8 months. The building is absolutely beautiful, location is convenient for shopping, restaurants, and walking. Residents are extremely friendly and Clark our building manager is not only professional and loving to the resident’s animals, but is always available for a friendly chat or help on any building issues.

    Management responded

    We really appreciate you sharing this. It’s great to hear you’ve been enjoying both the community and the neighborhood. Clark will especially appreciate the kind words—he truly cares about the residents (and their pets), and it shows. —The Sugar Alley Team

  • ★★★★★Apr 2026
    Safety

    We have resided at Sugar Alley for just under a year now. We decided to make this our home due to the proximity and convenience of quality restaurants and services in the neighborhood. The great treatment by the management team upon arrival and to date solidified our initial positive impression. The Residence at Sugar Alley has truly become a safe community for us with warm and inviting neighbors and a strong support mechanism from management...thank you Clark for taking good care of my family!

    Management responded

    Thank you so much for sharing this — it truly means a lot. We’re glad Sugar Alley has felt like home for you and that the neighborhood, community, and convenience have all made a positive impact. We especially appreciate your kind words about Clark and the team. Creating a welcoming and supportive environment is something we care deeply about, and it’s great to hear that reflected in your experience. – The Sugar Alley Team

  • ★★★★★Apr 2026

    Such a stunning apartment complex. The lobby has glass ceilings that allow the natural sunlight to come in. Every interaction I have is always so kind and genuine from the Sugar Alley team. Shoutout to the building manager Clark who is truly THE BEST!!

    Management responded

    We love hearing this — thank you! The glass atrium really is something special, and we’re glad it stood out to you. And we couldn’t agree more about Clark — he truly cares about the community and it shows. We appreciate the kind words and are glad you’ve had such great experiences with the team! – The Sugar Alley Team

  • ★★★★★Nov 2025

    Our Daughter just moved in last week. The manager Heather was amazing. We had a million questions and request. Heather met them all. Truly an incredible experience. We were deciding between 3 other properties and Heather and Clark were the deciding factors. Thank You !!!

    Management responded

    Thank you so much for sharing this! We’re thrilled to hear your daughter’s move-in went so well and that Heather and Clark made the experience a great one. Starting fresh in a new home can come with a lot of questions, and we’re glad our team could help every step of the way. We’re grateful you chose Sugar Alley. – The Sugar Alley Team

  • ★★★★★Nov 2025

    For what it’s worth, my own experience with Heather has been consistently respectful. I haven’t encountered the negative behavior others describe. And it’s entirely possible that what some read as dismissiveness is simply a person carrying more than she can show. Most of us have days when the weight of our private lives shapes the way we speak or move without meaning to. But the volume of criticism directed at her now feels disproportionate. When a single staff member becomes the stand-in for every frustration in a building, it begins to resemble something closer to servitude — that old expectation that anyone in a service role must absorb every complaint, flawlessly and without the basic permission to be human. That isn’t fairness, and it isn’t how dignity works. This isn’t to dismiss any legitimate concerns residents may have. But people are almost never the harshest version written about them online. They’re more layered than a one-star narrative, and more fragile than the internet allows. As someone who actually lives in Sugar Alley and enjoys living here, I felt the responsibility to say this. For the sake of honesty — and for the sake of the review that will outlast this moment — a little more balance in how we talk about individuals goes a long way. We can ask for accountability without stripping away humanity.

    Management responded

    Thanks for sharing this. It’s clear you put a lot of thought into what you wrote, and we really appreciate you taking the time to bring some balance to the conversation. We know we’re not perfect, but we genuinely care and take every review to heart. Your kindness and reflection mean a lot to our team. Thank you. – The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    I come here almost 4 to 5 days a week…. This place is the nicest apartment building on the east side of Salt Lake City… actually, from everything I know, the nicest apartment building in all of Utah. It’s like living in a super high-end luxury hotel… Like the Ritz Carlton…. However, it’s in Salt Lake City. Not only is this building amazing… And I think the designers are divine… The management is the absolute best part of this building. If you have met Heather… You know there is no better manager on the this planet…. She’s incredibly sweet, intelligent, smart, kind, beautiful, etc… and all of her staff are angels🪽… Consider yourself fortunate to talk with her…. She’s the best part of this place…. I would have a place here, if it was closer to where my children reside…. Do yourself a favor, and consider moving here, and thank the universe later…. 💫

    Management responded

    Wow — what an incredible review! We’re so grateful for your kind words and for taking the time to share your experience with Sugar Alley. It means the world to know our community and team, especially Heather, have made such a positive impression. You’re always welcome here, and we appreciate your support and enthusiasm! 💫 – The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    Wow.. where do I even begin? The Residence at Sugar Alley is about as central to Sugar House as it gets! Walkability without a doubt, designer interior within each apartment, unbeatable amenities, as well as a true sense of community. Heather answered all of our questions, was extremely generous with her time & made the entire tour feel like an exclusive experience. Mountain views coupled with Whole Foods across the street makes this property a serious contender for any & everyone interested in calling Sugar House home!

    Management responded

    Wow—thank you so much for the incredible review! We’re thrilled you felt the energy and design that make Sugar Alley so special. From the unbeatable location in the heart of Sugar House to the thoughtful interior finishes and mountain views, it means the world to hear how well it resonated with you. We’ll be sure to pass along your kind words to Heather—she truly goes above and beyond to make everyone feel welcome. We hope to officially welcome you home soon! —The Sugar Alley Team

  • ★★★★★Oct 2025
    MaintenanceAmenitiesCleanliness

    I've been living at Sugar Alley for a couple of months now, and it's been a great experience. It's definitely one of the best apartment experiences I've had in Salt Lake City. The management and staff are very professional and helpful. Heather in the leasing office solves my problems, and the whole team is responsive and makes you feel welcome. The few times I've needed maintenance, they've been prompt and efficient. The amenities are excellent. The rooftop sky deck is a great feature, with nice views of the mountains. The gym is also a real highlight—it's always clean and has great equipment, like an actual squat rack. The refrigerated package lockers are a very practical touch. My apartment is well-designed and comfortable. The finishes, like the appliances and countertops, give it a very modern feel. It's also been surprisingly quiet. The location is the other big plus—it's very convenient to be able to walk to Whole Foods and the other shops and restaurants in the area. Overall, it's a solid combination of a nice apartment, great amenities, and a helpful staff. I'd definitely recommend it to anyone looking in Sugar House.

    Management responded

    Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that Sugar Alley has been one of your best apartment experiences in Salt Lake City. It means a lot to know that Heather and the team have made you feel welcome and supported—and we’ll be sure to pass along your kind words! We’re especially glad you're enjoying the rooftop sky deck, the gym (yes to squat racks!), and features like the refrigerated package lockers. It’s great to hear that your apartment feels modern, quiet, and well-located—we really believe the walkability of Sugar House is hard to beat. Thanks again for the recommendation. We’re lucky to have you as part of the Sugar Alley community! —The Sugar Alley Team

  • ★★★★★Oct 2025

    What an incredible place to call home! Clark and his team were so welcoming and helpful.

    Management responded

    Thank you so much for the kind words! We’re thrilled to hear you’ve had such a positive experience with Clark and the team—they truly go above and beyond to make Sugar Alley feel like home. We’re so glad to have you as part of the community! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    The Residences at Sugar Alley is gorgeous, modern, and thoughtfully crafted with every detail in mind. Clark and Heather are amazing—so welcoming and knowledgeable, making the experience truly enjoyable. The property’s upscale features, inviting atmosphere, and prime location make it an exceptional place to live.

    Management responded

    We’re so glad you enjoyed your experience at Sugar Alley—thank you for the 5-star review! Clark and Heather will be so happy to hear your compliments. Their warmth and expertise help bring this community to life, and we're thrilled that came through in your visit. Thanks again for your kind words! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    I attended the Grand Opening of The Residences at Sugar Alley, which my friend Clark was hosting, and I was absolutely blown away. From the moment I walked in, the space felt vibrant, sophisticated, and full of energy. The design is stunning, every corner is beautifully finished, with warm modern touches that make it feel both luxurious and inviting. The rooftop lounge and pool deck were definite highlights incredible city and mountain views, comfortable seating, and such a great social atmosphere. The fitness center, clubroom, and co-working spaces were equally impressive, all designed with so much attention to detail. The apartments themselves are spacious, filled with natural light, and feature high-end finishes that truly elevate the living experience. Between the amenities, the location in Sugar House, and the overall vibe, Sugar Alley stands out as one of the most impressive communities I’ve seen.

    Management responded

    Thank you for joining us at the Grand Opening—and for such an incredible review! It means so much to hear how much you enjoyed the energy, design, and atmosphere of Sugar Alley. From the rooftop views to the curated amenities, we’re proud to have created a place that feels as vibrant and welcoming as you described. We’ll pass along your kind words to Clark—he’ll be thrilled! Great pics! —The Sugar Alley Team

  • ★★★★★Oct 2025

    Clark is incredibly knowledgeable and goes above and beyond.

    Management responded

    Thank you for the 5-star review! Clark truly goes above and beyond for every visitor and resident, and we're so lucky to have him on the team. We appreciate your kind words and hope to see you at Sugar Alley again soon! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    I recently visited The Residences at Sugar Alley, and from the moment I stepped inside, I knew it was something special. The building radiates modern elegance beautifully designed spaces, warm textures, and an effortless sense of sophistication. The rooftop lounge feels like a private retreat with stunning city and mountain views, while the pool, fitness center, and gathering areas are impeccably crafted for both relaxation and connection. The apartment homes are bright and airy, with high-end finishes and thoughtful layouts that blend comfort and style seamlessly. Clark’s warmth and knowledge brought everything to life; it’s clear how much pride and care went into this community.

    Management responded

    Thank you for such a thoughtful and beautifully written review! We're so glad Sugar Alley's design, rooftop spaces, and apartment layouts made such a strong impression. Clark will be thrilled to hear your kind words—his pride in this community truly shines. We appreciate you visiting and hope to welcome you back again soon! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    We recently toured The Residences at Sugar Alley and were blown away by how beautiful and well designed everything is. The entire community feels like a modern urban retreat sleek finishes, open layouts, and incredible attention to detail. The rooftop deck and lounge are showstoppers, offering panoramic views and stylish seating areas that make you want to stay all afternoon. The amenities are top-notch a state of the art fitness center, resort style pool, and elegant clubhouse perfect for work or relaxation. The location couldn’t be better, surrounded by restaurants, shops, and the energy of Sugar House. Every part of the tour made it clear this place was built for comfort and style. We left genuinely impressed! Sugar Alley sets a new standard for luxury living in Salt Lake.

    Management responded

    We’re so glad you enjoyed your tour! Thank you for such a thoughtful review—the way you described Sugar Alley as a modern urban retreat is exactly the experience we hoped to create. It’s wonderful to hear how much you appreciated the rooftop views, amenities, and design details. We’d love to welcome you back anytime! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    I recently visited The Residences at Sugar Alley, and was thoroughly impressed by the exceptional design and attention to detail throughout the community. The property embodies refined modern living, with elegant architecture, inviting common spaces, and a sophisticated yet comfortable atmosphere. The rooftop lounge showcases breathtaking city and mountain views, while the pool deck, fitness center, and resident gathering areas are thoughtfully curated to encourage both relaxation and connection. The apartment homes feature spacious layouts, premium finishes, and abundant natural light, creating an ideal balance between luxury and livability. Clark’s professionalism and deep knowledge of the community further enhanced the experience, highlighting the passion and precision behind every detail. Sugar Alley stands out as a premier residential destination in Salt Lake City, a perfect blend of style, substance, and urban elegance.

    Management responded

    Thank you for the incredible review! We’re proud of the care and attention that’s gone into every part of Sugar Alley, and it’s so rewarding to hear that came through during your visit. Clark will be honored to receive your compliment—he’s a huge part of what makes this place special. We hope to welcome you back again soon! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    I had the chance to attend the Grand Opening of The Residences at Sugar Alley, hosted by my friend Clark, and I was honestly so impressed. The entire community radiates elegance and modern comfort from the stunning lobby to the breathtaking rooftop views, every detail feels intentional. The amenities are outstanding: a beautiful pool deck that feels like a boutique resort, a state of the art fitness center, stylish coworking areas, and a rooftop lounge perfect for entertaining or just unwinding. The apartments themselves are spacious and filled with natural light, featuring sleek finishes and open layouts that instantly feel like home. What really stood out to me was the atmosphere lively, welcoming, and full of warmth. You can tell a lot of heart went into creating this space. Clark and the team did an incredible job bringing Sugar Alley to life. It’s easily one of the most impressive places I’ve toured in Salt Lake City.

    Management responded

    We’re so glad you could join us for the Grand Opening! Thank you for the thoughtful review—it means a lot to hear how much you appreciated the design, amenities, and overall energy of the community. Clark and the team have worked hard to bring this vision to life, and your feedback is a wonderful reflection of that. We hope you’ll visit again soon! Love the photos! —The Sugar Alley Team

  • ★★★★★Oct 2025
    Amenities

    We toured Sugar Alley Apartments and instantly fell in love. The property is absolutely stunning modern architecture, beautiful interiors, and a true sense of community throughout. The rooftop lounge and pool deck are breathtaking, offering the perfect mix of relaxation and city energy. Inside, the apartments are bright and spacious with high-end finishes, large windows, and smart layouts that feel both elegant and comfortable. The fitness center, co-working spaces, and clubroom are all thoughtfully designed and make everyday living feel elevated. The location in Sugar House couldn’t be more ideal. Everything is just steps from local dining, shopping, and nightlife. It’s clear that every detail at Sugar Alley was designed to impress. We can’t wait to call it home soon. I move in with my husband in November!

    Management responded

    Thank you so much for the kind words! We’re thrilled that Sugar Alley made such a strong first impression, and we can’t wait to officially welcome you and your husband home in November. It means a lot to hear you connected with both the design and the sense of community—we think you’re going to love living here! —The Sugar Alley Team

  • ★★★★★Sep 2025

    Love the team at Sugar Alley!

    Management responded

    Thank you so much! We love hearing that—and we’re grateful to have you as part of the Sugar Alley community. We'll be sure to share your kind words with the team! —The Sugar Alley Team

  • ★★★★★Sep 2025
    Amenities

    Easily one of the most luxurious and beautiful buildings in all of Utah! Not just as a realtor, but also as an admirer of beautiful architecture and design - The Residences at Sugar Alley - are beyond stunning. A lot of factors contribute to the awesome VIBE there. The location is stellar; the curb appeal is 'Beverly Hills-like'; the Atrium is jaw dropping; the different floor plans have amazing views; that gym though...WOW!; the pool area is beyond stunning; cold plunge; multiple business centers; the list goes on and on. The admin team is amazing. Very friendly and welcoming. The Residences at Sugar Alley are a must-see and must-visit.

    Management responded

    Thank you so much for the incredible review! We’re thrilled that Sugar Alley made such a strong impression—not just as a real estate professional, but as someone who truly appreciates thoughtful design and beautiful architecture. From the atrium to the rooftop pool and wellness spaces, we’ve worked hard to create something special here, and it means a lot to hear that it shows. We’ll be sure to share your kind words with the entire team. You’re always welcome at Sugar Alley—whether for a visit, a showing, or simply to enjoy the vibe again! —The Sugar Alley Team

  • ★★★★★Aug 2025
    AmenitiesMaintenanceCleanliness

    I stayed in the Sugar Alley guest unit for 2 weeks while visiting Utah, and I can proudly say this is the best place to stay in SLC! The room is super clean and in perfect condition. AC, hot water, kitchen, etc are working great! The amenities are amazing—spacious gym, sauna, cold plunge, hot tub, and so much more. The restaurants in and around the property are excellent, and the location is perfect—close to everything, including TRAX and plenty of shops. Andy and Heather were fantastic and super helpful with any questions I had. I’d definitely stay here again the next time I visit SLC!

    Management responded

    Thank you so much for the kind words! We're thrilled to hear you enjoyed your stay in the guest unit and had a great experience with the amenities, location, and nearby restaurants. It’s wonderful to know that the gym, sauna, cold plunge, and other features helped make your visit even more enjoyable. Andy and Heather will be especially glad to hear your shoutout—we’re lucky to have them on the team! We’d love to welcome you back the next time you’re in Salt Lake City. —The Sugar Alley Team

  • ★★★★★May 2025

    I just recently had the pleasure of visiting this community and was absolutely impressed with everything this community had to offer. Including the amazing staff! Chaylynn was very thorough during my tour and answered all of my questions with ease. She definitely helped me solidify my decision in my apartment search. I look forward to working with her during the approval process of my application. I will recommend this community to all of my friends. :)

    Management responded

    Thank you so much for the glowing review! We're thrilled to hear you had such a positive experience touring Sugar Alley and that Chaylynn made such a strong impression—she’s truly a star! We're excited to support you through the application process and can’t wait to welcome you home. 😊

  • ★★★★★Mar 2025

    Wow! Very impressive space. Heather gave a great tour and my application is in

    Management responded

    Thank you for the 5-star review! We're so glad you enjoyed the tour with Heather and loved the space. Excited to hear your application is in—we hope to welcome you home soon!

  • ★★★★★Mar 2025

    Truly enjoyed our tour with Heather! This location is going to be stunning when completed. Very excited for the future of Sugar Alley! Thanks Heather!

    Management responded

    Thank you for the 5-star review! We’re so glad you enjoyed your tour with Heather—she’ll be thrilled to hear it! We’re excited too and can’t wait to share all that Sugar Alley has to offer once it's complete. Thanks again for your kind words!

  • ★★★★★Mar 2025
    Amenities

    We stopped in for a tour with Heather, and we were very impressed by the amenities! The units are beautiful and have so many upgrades. Such a beautiful place, and close to everything Sugarhouse has to offer. Could definitely picture us living here!

    Management responded

    Thank you for the 5-star review! We're so glad you enjoyed your tour with Heather and were impressed by the amenities and upgraded units. It's great to hear you could picture yourself living here—we’d love to have you as part of the community!

  • ★★★★★Mar 2025

    It was beautiful. Heather was terrific and so knowledgeable. I remember when it burnt down and it's great to see it finally almost completed.

    Management responded

    Thank you for the wonderful review! We’re so glad you had a great experience with Heather—she truly is fantastic. It means a lot to hear your support, especially knowing the history of the site. We’re just as excited to see it nearing completion and can’t wait to welcome residents soon!

  • ★★★★★Mar 2025
    Amenities

    Great residence, can't wait for it to be done. I really enjoyed the tour with Heather. So many amenities in the heart of Sugar House.

    Management responded

    Thank you for the 5-star review! We’re so glad you enjoyed your tour with Heather and are excited about everything coming to Sugar House. We can’t wait to welcome you home once it’s complete!

Management responsiveness

Management replies to 97% of reviews — and 86% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How The Residences At Sugar Alley ranks nearby

Where The Residences At Sugar Alley stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of The Residences At Sugar Alley

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

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Crime in Salt Lake City — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

52.6
property offenses per 1,000 residents · 2024
251% vs Utah (15.0)
Salt Lake City Utah U.S.

Source: FBI Crime Data Explorer · Salt Lake City Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest <0.1 mi

78 in 1 mi·810 in 5 mi
Grocery

Whole Foods Market

+10 more<0.1 mi
  • Redmond Farm Store<0.1 mi
  • Target0.2 mi
  • Natural Grocers0.2 mi
  • Smith's0.3 mi
  • Trader Joe's0.7 mi
  • Maceys0.8 mi
  • Liberty Heights Fresh1.3 mi
  • Neighborhood Hive1.5 mi
  • Emigration Market1.5 mi
  • Harmons1.6 mi
Parks

Hidden Hollow

+10 more0.2 mi
  • Fairmont Park0.2 mi
  • Elizabeth Sherman Park0.3 mi
  • Sugar House Park0.6 mi
  • Allen Park0.6 mi
  • Westminster Park0.7 mi
  • Blaine Natural Area0.9 mi
  • Promise Park0.9 mi
  • Bickley Park1.1 mi
  • Wasatch Hollow Park1.1 mi
  • First Encampment Park1.1 mi
Schools

Tamim Academy of Salt Lake City

+11 more0.6 mi
  • Garfield School0.7 mi
  • Montessori Child Discovery Center0.8 mi
  • Highland High School0.8 mi
  • Highland High LDS Seminary0.9 mi
  • Carden Memorial School1.0 mi
  • Kearns-Saint Ann Catholic School1.0 mi
  • Nibley Park School1.0 mi
  • McKee Spanish School1.1 mi
  • Wasatch Presbyterian Church Preschool1.1 mi
  • Emerson Elementary1.2 mi
  • Montessori Childrens House1.2 mi
Gyms & rec

Yoga Six

+11 more<0.1 mi
  • Torrent Cycle0.1 mi
  • Orangetheory Fitness0.1 mi
  • Fairmont Aquatic Center0.1 mi
  • The Bar Method0.2 mi
  • BIFG Boxing Is For Girls0.2 mi
  • Dash Fitness Studio0.2 mi
  • Lila Studio0.3 mi
  • Streamline Pilates0.3 mi
  • Bikram Yoga0.3 mi
  • Phunk Studio Dance0.4 mi
  • Seek Studio0.5 mi
Pharmacies

Smith's Pharmacy

+10 more0.3 mi
  • CVS Pharmacy0.3 mi
  • Sugar House Health Center Pharmacy0.3 mi
  • Walgreens0.3 mi
  • Jolley's Compunding Pharmacy0.7 mi
  • Maceys Pharmacy0.8 mi
  • Jolley's Pharmacy1.5 mi
  • Genoa Healthcare2.0 mi
  • Sam's Club Pharmacy2.0 mi
  • Costco Pharmacy2.3 mi
  • Walmart Pharmacy2.5 mi
Hospitals / clinics

Sleep Wake Center

+11 more<0.1 mi
  • Skinspirit0.1 mi
  • Sugar House Health Center0.3 mi
  • Intermountain Health Memorial Clinic InstaCare0.4 mi
  • Intermountain Health Memorial Clinic0.4 mi
  • Summit Foot & Ankle1.5 mi
  • Clear Health Centers1.8 mi
  • Eastside Natural Health Clinic1.8 mi
  • Colon Hydrotherapy1.8 mi
  • Planned Parenthood2.2 mi
  • George E. Wahlen Department of Veterans Affairs Medical Center2.5 mi
  • Doxey-Hatch Medical Center2.5 mi
Bus stops

Highland Dr @ 2150 S

+11 more<0.1 mi
  • Highland Dr @ 2223 S<0.1 mi
  • Highland Dr @ 2230 S0.1 mi
  • Highland Dr @ 2111 S0.1 mi
  • 2100 South / 1100 East (Eastbound)0.1 mi
  • 2100 South / 1100 East (Westbound)0.1 mi
  • Highland Dr @ 2291 S0.2 mi
  • 2100 South / 1200 East (Eastbound)0.2 mi
  • Highland Dr @ 2308 S0.2 mi
  • 2100 South / 1200 East (Westbound)0.2 mi
  • 1300 E @ 2188 S0.3 mi
  • 1100 E @ 1951 S0.3 mi
Commuter rail

Central Pointe

+11 more2.0 mi
  • Ballpark2.4 mi
  • Millcreek2.5 mi
  • Stadium2.5 mi
  • 900 East2.6 mi
  • Trolley2.7 mi
  • 900 South2.7 mi
  • University South Campus2.7 mi
  • 600 South2.8 mi
  • Library2.9 mi
  • Courthouse3.0 mi
  • Fort Douglas3.1 mi
Stadiums

Smith's Ballpark

+6 more2.1 mi
  • America First Ballpark2.2 mi
  • Rice-Eccles Stadium2.6 mi
  • Jon M. Huntsman Center2.9 mi
  • Delta Center3.8 mi
  • Concert Arena4.8 mi
  • Maverik Center5.0 mi
Industrial area

nearest zone

0.8 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

19.3/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 29° in winter to 92° in summer; wettest month Oct (2.79"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with The Residences At Sugar Alley.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.