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Aggregated from public reviews

Alpine Village

1378 N Freedom Blvd, Provo, UT 84604

Student housing

150 reviews · Sep 2024 – Jun 2026

The short version

Alpine Village in Provo holds 3.6★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Provo property crime runs about 12.8 per 1,000 residents — 14% below the Utah average. Walkability is 16.5/20 (Most walkable).

Overall

3.6★
150 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Alpine Village a good place to live?
We don't grade places — but the record is clear: across its 150 reviews it holds a steady 3.6★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Alpine Village?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Amenities, Parking.Read the reviews
Does management respond to reviews at Alpine Village?
Management replies to 71% of reviews, and 80% of 1–2★ ones.See responsiveness
How does Alpine Village compare to nearby apartments?
By overall rating, it ranks #72 of the 99 apartments we track within 20 miles.See the local ranking
Is Alpine Village in a safe area?
Crime figures are city-wide, not building-specific. Provo reports about 12.8 property offenses per 1,000 residents a year — 14% below the Utah average (FBI).See the crime data
What's near Alpine Village?
The nearest grocery is 0.2 mi away, and 44 restaurants sit within a mile.See what's nearby
How walkable is Alpine Village, and what internet can you get?
It scores 16.5/20 for walkability, most walkable, and 13 internet providers serve the address, including fiber (EPA, FCC).See livability

The apartment itself

as of Jun 2026

4 bed · 1,1001,100 sq ft

4 floorplans

4 bed
1,100 sqft · 4 plans

Managed by Redstone Residential · 5 floors

Also operates Axis Luxury Living, Centennial Apartments, CollegePlace Woodland, Glenwood Apartments, Liberty Square, Raintree Commons, Stadium150 Apartments, Summerwood Student Housing — among the buildings we track.

Amenities

PoolHot tubFitness centerCovered / garage parkingClubhouseunderground & reserved parkingBBQ grillsbasketball & foursquare courtsfully furnishedroommate matching24-hour on-site maintenanceon-site management
Check current availability & pricingOn the official site for Alpine Village— we track the rating history, they list what's open now.

From the property's own listingmyalpinevillage.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.7

Its rating has stayed within about ±0.7★ of its average over time — it moves around more than most buildings we track.

Biggest dip: −2.6

Sharpest stretch: fell from about 4.7★ to 2.1★ around Nov 2025, and has stayed lower since.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 150 reviews by rating, back to Sep 2024. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

24
25
26
Management
10
20
4
Fees & rent
4
19
4
Amenities
2
14
3
Maintenance
4
10
2
Cleanliness
4
7
2
Parking
2
10
1
Safety
3
1
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
10
20
4
Fees & rent
4
19
4
Amenities
2
14
3
Maintenance
4
10
2
Cleanliness
4
7
2
'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (41)
  • ★★★★★Jun 2026

    Nate was literally the goat! Helped me a lot with figuring out moving in. He is super chill and awesome low-key the reason why I’m moving to Alpine Village. He was nice to my mom too

  • ★★★★★Jun 2026

    Nate was so enthusiastic and made me feel so welcomed. Nate got me such a good deal on my renewal and I appreciate his help so much he answered all my questions and was such a joy to talk to.

  • ★★★★★Jun 2026

    Nate has been extremely helpful getting my daughter's lease squared away. We appreciate his prompt replies and his professionalism. Thanks Nate!

  • ★★★★★May 2026

    Nate was amazing!

  • ★★★★★May 2026

    Nate was so helpful when I came to tour!

  • ★★★★★May 2026

    Nate is so great!

  • ★★★★★May 2026

    I recently toured Alpine Village Apartments and was very impressed with the complex and the way I was treated. Alli was especially kind, professional, and helpful. She answered all of my questions and made the experience very welcoming. Excellent customer service!

  • ★★★★★May 2026

    Always great snacks in the office! Nate who works in the office is always so kind to talk to and answer any questions I have.

  • ★★★★★May 2026
    Amenities

    I’ve been living here for almost 8 months now and honestly I’ve had a really good experience so far. The building is nice, the amenities are great, and my roommates have been awesome too. My floor recently went through a renovation and it honestly looks way better now. Also, Nate in the leasing office has been super helpful and friendly whenever I’ve had questions or needed anything. Overall, it’s been a great place to live :)

  • ★★★★★May 2026

    Alpine Village is a really nice place to live. I would definitely recommend it to any student. Alli Severson was exceptionally helpful and sweet!

  • ★★★★★May 2026
    MaintenanceAmenities

    I've been at Alpine Village for almost 2 years now, and I've really enjoyed my time here. The proximity to the BYU campus is priceless, the unit has solid space throughout, and the various property amenities make the place feel very social and alive. Nate Hansen in the leasing office has been super helpful, communicates well, and is really personable. The responsiveness of the maintenance team also needs to be recognized, as that variable can make or break an apartment living experience. Javier, Lucas, and Cesar do a great job, and I'm always surprised by how quickly they get to my apartment after I've submitted a request.

  • ★★★★★May 2026

    The new staff really seem to care for the property. They've already thrown a really nice event for residents

  • ★★★★★Dec 2025
    Amenities

    Great apartment! Service was top notch and the amenities were amazing

  • ★★★★★Dec 2025
    Maintenance

    Carley is amazing and the maintenance team are fantastic.

  • ★★★★★Sep 2025

    I asked for the standard couch that alpine offers and they got rid of my old couch and replaced it with a new one the same day. It was a very fast and easy process.

    Management responded

    We are so grateful for your positive review, Cody! We hope to always provide a great experience at Alpine Village. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Alpine Village / alpinevillage@redstoneresidential.com

  • ★★★★★Sep 2025
    Amenities

    Living at Alpine Village is AMAZING! From the complimentary soda machine, the big living room TV, the location, to the friendly staff, I think it’s an easy choice. The biggest thing that I appreciate is the staff. Whenever I have a question or concern, they are right there to answer and they show that they truly care for you. 5/5!!!

    Management responded

    Coleman, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at Alpine Village, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Aug 2025

    very quick and staff was helpful!

    Management responded

    Hey Abby! Thanks for sharing your Alpine Village experience with us — we are glad it was a positive one! Alpine Village, Manager

  • ★★★★★Apr 2025
    Fees & rentCleanlinessAmenities

    (True rating: 1.5/5 stars) (resident for 1.5 years) Staff is reasonably helpful at times. Rent is too high and at times there are system errors that will confuse you within their website. The complex will make changes that aren’t even close to what you wanted such as adding a vending machine or charging you a garbage valet and then a garbage valet fee for having more than 2 bags every 3 days. “AMENITIES”: Soda machine isn't always great, most of the time it isn’t useable, they don’t clean the machine ever so it has what appears to me as mold. When it is working it is pretty watered down as though they have no carbonation. There have been complaints to get new grills or have them repaired for the last year, to no avail. But gym is decent, it was showcased as 24/7 but the clubhouse closes probably around 11pm or 12am and doesn’t open till around 5am. On top of this, the security guard on staff will come by and lock in the residents staying in the pool past the pool operating hours. This forces residents to climb the fence to get out of the enclosed area. PARKING: Parking underground crowded and the support beams have caused many an insurance claims. Parking above ground in the commercial area will get you booted if you’re a resident. Overall: The residents are what make it decent/worth living. I wouldn't say it's the best bang for your buck and you might even live more enjoyably without so many "amenities" elsewhere. I obviously wrote a 5 star review so people can read what they’re actually paying nearly $800 for.

    Management responded

    Joshawe27, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Alpine Village customers like you. Alpine Village, alpinevillage@redstoneresidential.com

  • ★★★★★Jan 2025

    Super helpful and very easy to move in!

    Management responded

    Christina, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★Oct 2024

    The office staff are super nice and easy to communicate with. The rooms are nice and I’m excited to see future upgrades as well. Overall, I love the peaceful yet social atmosphere at the complex.

    Management responded

    Sarah, There’s nothing better than hearing our Alpine Village customers’ positive feedback! Thanks for sharing your experience with us. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★Oct 2024

    Rating only — no written review.

    Management responded

    Alice, Thanks for visiting Alpine Village! It means so much when customers share their positive experiences with us. Thank you for your 4 star review. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★Oct 2024

    Great staff, great apartments, great environment for student life!

    Management responded

    Hey Kaitlyn! Thank you for your 4 star review. We appreciate you and your business. Alpine Village, Manager

  • ★★★★★Oct 2024

    All of the office people are awesome.

    Management responded

    Charles, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    Good place to live, really friendly and with a lot of activities by the staff.

    Management responded

    Arantza, There’s nothing better than hearing our Alpine Village customers’ positive feedback! Thanks for sharing your experience with us. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    Muy buen servicio.

    Management responded

    Dear Diana, Thanks for being a part of the Alpine Village family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    very helpful and supportive!

    Management responded

    Hey Emmi! Thanks for sharing your Alpine Village experience with us — we are glad it was a positive one! Alpine Village, Manager

  • ★★★★Oct 2024

    It is enough. Management struggles, but only in ways that are understandable

    Management responded

    Clint, We are so appreciative of your 4 star review and you taking the time to share it with us. Here at Alpine Village, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024
    Noise

    When i was annoyed that my neighbors were loud they handled the situation very well and they have such friendly and supportive team

    Management responded

    Dear maren, Thanks for being a part of the Alpine Village family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    Alpine Village has a great staff! I haven’t lived here personally, but have stopped in the office multiple times and the team is always pleasant and quick to respond.

    Management responded

    Madison, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Alpine Village customers like you. Alpine Village, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    Alpine village is a great place! I’ve lived here for a month and they are awesome! Shelby has been a great help! 👍

    Management responded

    jaynie, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    It’s great to live here!! Benjamin is a great person to help you at the office!

    Management responded

    We are so grateful for your positive review, Paige! We hope to always provide a great experience at Alpine Village. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Alpine Village / alpinevillage@redstoneresidential.com

  • ★★★★★Oct 2024

    Awesome place!!! Benjamin and Shelby were super helpful

    Management responded

    Claire, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at Alpine Village, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★Oct 2024

    Alpine Village is a great place to stay! The staff are friendly and helpful, the property is well-maintained, and the neighbors are welcoming. It has a peaceful atmosphere and feels like a real community. Highly recommend!

    Management responded

    Hey Paige! Thank you for your 4 star review. We appreciate you and your business. Alpine Village, Manager

  • ★★★★★Sep 2024

    Good

    Management responded

    Dear 이유리, Thanks for being a part of the Alpine Village family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Sep 2024
    Maintenance

    Rating only — no written review.

    Management responded

    Evie, There’s nothing better than hearing our Alpine Village customers’ positive feedback! Thanks for sharing your experience with us. Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Sep 2024
    Parking

    Benjamin helped me figure out my parking issues super quickly and was able to answer all my questions! Great management

    Management responded

    Clarice, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Alpine Village, Manager, alpinevillage@redstoneresidential.com

  • ★★★★★Sep 2024
    Parking

    Rating only — no written review.

    Management responded

    We are so grateful for your positive review, cesar! We hope to always provide a great experience at Alpine Village. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Alpine Village / alpinevillage@redstoneresidential.com

  • ★★★★★Sep 2024

    Living at Alpine Apartments has been such a fantastic experience. The management is amazing especially the girl who helped me out. Hannah she was wonderful and answered all my questions, she was helpful throughout the whole process, she helped me with the accommodations I needed. I highly recommend coming here.

    Management responded

    Hey Kendlaynn! Thanks for sharing your Alpine Village experience with us — we are glad it was a positive one! Alpine Village, Manager

  • ★★★★★Sep 2024

    Living at Alpine has been an amazing experience. The new management has made the experience so much better as well. Everyone is super friendly and there are awesome amenities to use here. I’ve loved living here and the management has made it so much better, specifically Hannah. Hannah was so helpful with everything I needed.

    Management responded

    Hey Sarah! Thank you for your 5 star review. We appreciate you and your business. Alpine Village, Manager

  • ★★★★★Sep 2024
    Amenities

    Been here for a year - great deal, great amenities, great people. Just clean your apt and don’t fail the cleaning checks lol. And get a Hi Chew before ya leave!

    Management responded

    Hey Garrett! Thanks for sharing your Alpine Village experience with us — we are glad it was a positive one! Alpine Village, Manager

  • ★★★★★Sep 2024

    Rating only — no written review.

    Management responded

    Dear Johnathan, Thanks for being a part of the Alpine Village family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Alpine Village, Manager, alpinevillage@redstoneresidential.com

Management responsiveness

Management replies to 71% of reviews — and 80% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Alpine Village ranks nearby

Where Alpine Village stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Alpine Village

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Provo — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

12.8
property offenses per 1,000 residents · 2024
14% vs Utah (15.0)
Provo Utah U.S.

Source: FBI Crime Data Explorer · Provo Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.1 mi

44 in 1 mi·219 in 5 mi
Grocery

Maceys

+11 more0.2 mi
  • BYU Creamery Outlet at Helamen0.5 mi
  • Rancho Markets0.5 mi
  • BYU Creamery at Wyview0.6 mi
  • Walmart Neighborhood Market0.8 mi
  • Smith's1.0 mi
  • Asian Market1.3 mi
  • Fresh Market1.3 mi
  • Day's Market1.6 mi
  • Sprouts Farmers Market1.7 mi
  • Trader Joe's2.0 mi
  • Grocery Outlet2.3 mi
Parks

Fox Field

+8 more0.3 mi
  • Branbury-Moon River Greenway0.3 mi
  • Exchange Park0.6 mi
  • Cottontree Square Parkway0.7 mi
  • The Quad0.7 mi
  • North Park0.7 mi
  • Bertrand F. Harrison Arboretum and Botany Pond0.8 mi
  • Lions Park0.8 mi
  • 2230 North Trailhead0.8 mi
Schools

Grandview School

+11 more0.8 mi
  • Provo ATA Martial Arts Club0.8 mi
  • Centennial Middle School1.0 mi
  • Timpanogos Elementary School1.0 mi
  • Freedom Preparatory Academy1.0 mi
  • Rock Canyon Elementary1.1 mi
  • Dixon Middle School1.1 mi
  • Mountainland Technical College1.2 mi
  • Ivy Hall Academy1.4 mi
  • Westridge Elementary School1.4 mi
  • Provo Peaks Elementary School1.4 mi
  • Independence High School1.5 mi
Gyms & rec

Track and Field Complex

+10 more0.4 mi
  • Marriott Center Annex0.7 mi
  • Provo Recreation Center0.8 mi
  • Britney Apartments Pool0.9 mi
  • Liberty Square1.0 mi
  • VASA Fitness1.3 mi
  • Personal Fitness Systems1.6 mi
  • Vasa1.6 mi
  • Peaks Ice Arena1.8 mi
  • Hotworx2.0 mi
  • EōS Fitness2.2 mi
Pharmacies

Edgemont Pharmacy

+2 more2.1 mi
  • Walgreens2.5 mi
  • Macey's Pharmacy4.7 mi
Hospitals / clinics

Utah Valley Hospital

+11 more0.4 mi
  • Revere Health0.5 mi
  • Rock Canyon Periodontist1.0 mi
  • BYU Student Health Center1.1 mi
  • IOCDME1.7 mi
  • Utah State Hospital2.0 mi
  • Mountainlands Community Health Center2.0 mi
  • University of Utah Health Clinic2.4 mi
  • Orem VA Clinic2.6 mi
  • Utah Valley Specialty Hospital3.6 mi
  • CareNow Urgent Care3.7 mi
  • Provo Canyon Behavioral Hospital4.0 mi
Bus stops

Freedom Blvd @ 1386 N

+11 more<0.1 mi
  • Freedom Blvd @ 1435 N<0.1 mi
  • Freedom Blvd @ 1550 N0.1 mi
  • Freedom Blvd @ 1555 N0.2 mi
  • 200 W @ 1227 N0.2 mi
  • University Ave / Paul Ream Ave (SB)0.2 mi
  • University Ave / Paul Ream Ave (NB)0.2 mi
  • University Ave / Cougar Blvd (NB)0.2 mi
  • University Pkwy/University Ave (WB)0.3 mi
  • University Ave / Cougar Blvd (SB)0.3 mi
  • State St @ 1248 N0.3 mi
  • 500 W @ 1145 N0.3 mi
Commuter rail

Provo

+2 more1.9 mi
  • Provo Central1.9 mi
  • Orem Central3.9 mi
Stadiums

LaVell Edwards Stadium

+4 more0.5 mi
  • Miller Park0.5 mi
  • Marriott Center0.7 mi
  • UCCU Ballpark3.4 mi
  • UCCU Events Center3.4 mi
Industrial area

nearest zone

0.3 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

16.5/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 148 AQI on a bad-air day · PM2.5 avg 9.2

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

10 Gbpstop internet speed availableFiber available· 13 providers
  • Utah Telecommunication Open Infrastructure Agency Fiber · 10 Gbps
  • Google Fiber Fiber · 8 Gbps
  • Xfinity Cable · 2 Gbps
  • Verizon Fixed Wireless · 300 Mbps
  • Starlink LEO Satellite · 280 Mbps

FCC National Broadband Map (via broadbandmap.com). Advertised max speeds — actual availability can vary by unit.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 51 · ModeratePeak 148

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 39.6); highest around Jul (AQI 65). PM2.5 peaks in Mar (12.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 24° in winter to 90° in summer; wettest month Dec (2.96"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Alpine Village.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo; FCC National Broadband Map. See our methodology. Spotted an error? Request a correction or removal.