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Apartment History
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Aggregated from public reviews

River Oaks

9035 S 1075 W, West Jordan, UT 84088

150 reviews · Aug 2018 – May 2026

The short version

River Oaks in West Jordan holds 3.8★ across 150 public reviews. Held at 4.5★, fell to 3.6★ around Dec 2021. West Jordan property crime runs about 13.8 per 1,000 residents — 8% below the Utah average. Walkability is 14.2/20 (Above-average walkable).

Overall

3.8★
150 reviews

Before

4.5★
to Dec 2021

After

3.6★
from Dec 2021

Change point

Dec 2021
ratings dropped here

Average rating over time · 3-mo smoothed

→ steady

Dipped around Dec 2021, but has since recovered to about 4.3★.

Common questions

Each answer links to the section that backs it.

Is River Oaks a good place to live?
We don't grade places — but the record is specific: across its 150 reviews it holds 3.8★, after slipping from 4.5★ to 3.6★ around Dec 2021. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at River Oaks?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Parking, Pets & policy.Read the reviews
Does management respond to reviews at River Oaks?
Management replies to 78% of reviews, and 92% of 1–2★ ones.See responsiveness
How does River Oaks compare to nearby apartments?
By overall rating, it ranks #172 of the 263 apartments we track within 20 miles.See the local ranking
Is River Oaks in a safe area?
Crime figures are city-wide, not building-specific. West Jordan reports about 13.8 property offenses per 1,000 residents a year — 8% below the Utah average (FBI).See the crime data
What's near River Oaks?
The nearest grocery is 0.6 mi away, and 20 restaurants sit within a mile.See what's nearby
How walkable is River Oaks?
It scores 14.2/20 for walkability, above-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

1–2 bed · 560966 sq ft

13 floorplans

1 bed
560–690 sqft · 5 plans
2 bed
830–966 sqft · 8 plans

Managed by Kairoi Residential

Also operates The Quincy, The Whitley — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryCovered / garage parkingPet-friendlyClubhouseBalcony / patioconference roomplaygroundcovered & uncovered reserved parkinglarge closetsstainless steel appliances (select)upgraded flooring (select)newly renovated (select)
Check current availability & pricingOn the official site for River Oaks— we track the rating history, they list what's open now.

From the property's own listingriveroakslife.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.6

Its rating has stayed within about ±0.6★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −2.1

Sharpest stretch: fell from about 4.9★ to 2.8★ around Aug 2024, and has stayed lower since. (A different window than the Dec 2021 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Dec 2021

91% rated 4–5★9% rated 1–2★

After Dec 2021

65% rated 4–5★31% rated 1–2★

Every review over time

All 150 reviews by rating, back to Aug 2018. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

19
20
21
22
23
24
25
26
Management
1
1
1
6
1
7
9
2
Fees & rent
·
·
·
3
1
7
3
·
Parking
·
·
1
·
·
6
5
1
Amenities
·
·
·
2
·
2
4
·
Maintenance
·
·
·
·
·
3
4
·
Cleanliness
·
·
1
·
·
3
3
·
Safety
·
·
1
·
·
1
2
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
1
1
1
6
1
7
9
2
Fees & rent
3
1
7
3
Parking
1
6
5
1
Amenities
2
2
4
Maintenance
3
4
'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (65)
  • ★★★★★May 2026
    CleanlinessNoiseAmenities

    Went in for a tour with Tanner McKay and I cannot expressed how excited I am to move here and call it home! The whole area is beautiful and clean and surprisingly quiet! Tanner has such a personable personality and was so professional and kind. The leasing office has a HUGE area that can be used by their residents and looks so homey. It has a coffee bar and refrigerator and a kitchen island that you can sit at to hang out with a pool table. Needless to say I will be setting up here to study and do homework and spending my time. They are decently priced for the amount of square footage you get. And every apartment has a washer and dryer! I went to see about 7 places and I can honestly say I went to see one more after this place, came home and applied! Im going to show my bf the area and place tomorrow and cannot wait! This place is a gem 💎 ✨️ 💖 😍

    Management responded

    We are thrilled to hear about your wonderful experience with Tanner! Welcome to your new home at River Oaks.

  • ★★★★★Feb 2026
    MaintenanceAmenitiesNoise

    I’ve lived here over the course of two years and two different management companies and I can attest that things have improved significantly since the new one has taken over. The Maintence staff, specifically Jose & Andrew, are very friendly and quick to respond to issues as they arise. The common areas (pool, gym, clubhouse) are always well kept & the actual community is very kind. Walls are a little thin & in the non-carpeted apartments you can hear all the footsteps of people above you but that’s true of most places. Also, I don’t think the hot tub has worked the entire time I’ve lived here but overall it’s been a very pleasant experience.

  • ★★★★★Feb 2026
    Maintenance

    I love living here. The office staff is amazing and the maintenance staff is phenomenal. I will live here a long time.

    Management responded

    Thank you for your kind words about our office and maintenance staff. We're honored you call River Oaks home.

  • ★★★★★Feb 2026
    Maintenance

    Maintenance staff Andrew and jose have been amazing since I I've been to river oaks and the Office staff Tanner and Katalina have been super professional and caring. Highly recommend river oaks!

    Management responded

    Thank you for taking the time to recognize Andrew, Jose, Tanner, and Katalina. We appreciate your recommendation!

  • ★★★★★Feb 2026
    Maintenance

    I am pleased to write a positive review for River Oaks Apartments. The maintenance staff Jose and Andrew have always provided prompt courteous service whenever they arrive. The front office manager Katalina is very nice and addresses my questions and concerns with respect. I would definitely recommend this apartment complex to a friend.

    Management responded

    Thank you for taking the time to share your positive feedback about Jose, Andrew, and Katalina. We appreciate your recommendation.

  • ★★★★★Feb 2026
    Cleanliness

    The staff at River Oaks is exceptional—always professional, responsive, and genuinely friendly. The property is well-maintained, clean, and has a warm, welcoming, homey atmosphere.

    Management responded

    We are honored to hear about your exceptional experience with our professional staff and well-maintained, welcoming property.

  • ★★★★★Feb 2026
    Maintenance

    The office staff have been great to work with. The maintenance guys are awesome! They're very friendly and always help solve any issues as quickly as possible, I can't say enough good things about them!!!

    Management responded

    Your positive experience with our office staff and maintenance team means everything to us. Thank you for recognizing their dedication!

  • ★★★★★Jan 2026
    MaintenanceNoise

    The front desk staff truly listens, empathizes, and genuinely cares about your experience living here. They have been helpful and supportive. The maintenance team is quick, efficient, and friendly — they even made my pup feel comfortable. The apartment itself has been quiet with beautiful views. It’s close to the Jordan Parkway trail, golf course, and shopping.

    Management responded

    We are delighted to hear about your positive experience with our front desk staff and maintenance team. Thank you for choosing River Oaks.

  • ★★★★★Jan 2026

    2025 Update… They have gotten a lot better..

    Management responded

    Thank you for bringing this to our attention. We acknowledge your feedback and are working to address the issues raised. Please feel free to reach out to us to discuss your concerns further.

  • ★★★★Jan 2026

    I have been a tenant at River Oaks in West Jordan, Utah for almost 4 years. Although I have seen 3 Management Corp. changes, I still feel it is a great place to live. The location is great, peaceful, and overall accommodating.

    Management responded

    We greatly appreciate your loyalty and positive feedback over the years at River Oaks. Thank you for sharing your experience with us!

  • ★★★★★Jan 2026
    NoiseCleanliness

    Excellent place to live. The community is quiet, well-maintained, and perfectly located near everything West Jordan has to offer.

    Management responded

    Thank you for your wonderful feedback. We're glad to hear you're enjoying your time at River Oaks.

  • ★★★★★Nov 2025
    Maintenance

    I love and trust River Oaks because of the maintenance staff. Jose and Andrew consistently and promptly show up for every service request with professionalism and respect. Though no place when renting is perfect, having your space being taken of in a respectful and prompt manner goes a long way! The property is also in a safe and centralized location near grocery stores and other necessities. It has met my residential needs and I’m grateful to live here.

    Management responded

    We are delighted to hear Jose and Andrew provide respectful, prompt service. Thank you for trusting River Oaks as your home!

  • ★★★★★Oct 2025
    Maintenance

    The maintenance team is amazing and quick to get things done. The office staff and management team has been great at explaining things in a way that is easy to understand. The new team is willing to work with everyone to get things figured out. I appreciate you guys! The property is beautiful and the staff are amazing!

    Management responded

    We are absolutely thrilled to hear your kind words about our maintenance team, office staff, and property. Thank you, Erykah!

  • ★★★★★Oct 2025
    Maintenance

    I love the location and the staff is so nice Catalina and Jose has been doing there best to get this property maintained. I appreciate the hard work that they put in to the property. Good work team

    Management responded

    Thank you for your wonderful feedback about our location and team. We appreciate recognizing Catalina and Jose's hard work maintaining the property.

  • ★★★★★Sep 2025
    AmenitiesParking

    I loved the pool area! I love BBQing so this is a win! There appears to be ample parking. The gym looks appealing. The apartments are nice I love the breakfast bar in the kitchen. The office personnel were very helpful and answered all of my questions. I love the view of the mountains. I dropped in to check out their apartments for one of my children moving to the area. I was able to send all the pertinent information to them. They seemed to love the pictures I sent and said they would follow up with River Oaks. Thank you for the time you spent with me explaining and touring your apartments. Hope to see you soon!

    Management responded

    Thank you for taking the time to visit and share your experience. Thrilled your child loved the pictures and plans to follow up with us soon!

  • ★★★★★Aug 2025
    Maintenance

    Great neighborhood and people. Maintenance is always helpful and management is easy to deal with. After gaining new property management this year I maintain my review.

    Management responded

    Mike, thank you for your positive feedback regarding River Oaks Apartments; it is greatly appreciated. We are grateful for your time in providing the review.

  • ★★★★★Jul 2025
    Cleanliness

    Management is responsive and professional, always quick to fix any issues or answer questions. The building is well-maintained, and common areas are always clean. Overall, I’m very happy living here and would definitely recommend this property to anyone looking for a comfortable and reliable place to call home.

    Management responded

    We're utterly delighted to hear about your positive experience at River Oaks. Thank you for your kind words!

  • ★★★★★Jul 2025

    I had such a great experience working with Hawa throughout my apartment search! From the very beginning, she was incredibly patient, attentive, and knowledgeable. She took the time to understand exactly what I was looking for and guided me through each step of the leasing process with care and professionalism. Hawa went above and beyond to help me find the perfect unit that fit both my needs and my budget. Her communication was always clear and timely, and she made what could have been a stressful experience feel smooth and easy. I truly appreciate her support and highly recommend working with her.

    Management responded

    We're utterly delighted to hear about your great experience working with Hawa! Thank you for sharing your feedback.

  • ★★★★Jul 2025
    MaintenanceFees & rent

    I have really liked living here. The leasing office people are really easy to work with and the maintenance guys are awesome. 4 stars due to the amount of confusion that happens with the billing. Expect odd charges typical of a lot of apartments these days.

    Management responded

    We're delighted to hear that you have enjoyed living at River Oaks. We appreciate your feedback and will work on addressing the billing confusion.

  • ★★★★★Jun 2025

    Staff is friendly, responsive and always willing to help with any issues that come up.

    Management responded

    We are excited to hear that our staff is friendly, responsive, and always willing to help. Thank you for taking the time to share your experience with us, Maria!

  • ★★★★★Jun 2025

    Jackie was very profesional and was very responsive and gave me all the information i requested! I recommed her!

    Management responded

    We genuinely admire your positive feedback, Miguel! Thank you for recommending Jackie's professionalism and responsiveness.

  • ★★★★★Jun 2025
    NoiseSafety

    I’ve been living at this property for the past 1 year, and it’s been a great experience. The location is convenient and close to everything I need—shops, restaurants, and public transportation. The neighborhood is quiet and safe, and the neighbors are friendly and respectful. Management is responsive and professional, always quick to fix any issues or answer questions. The building is well-maintained, and common areas are always clean. Overall, I’m very happy living here and would definitely recommend this property to anyone looking for a comfortable and reliable place to call home.

    Management responded

    Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at River Oaks.

  • ★★★★★Jun 2025

    The new management team is very profesional and responsive !

    Management responded

    We're ecstatic to hear that you find our new management team professional and responsive! Thank you for your feedback.

  • ★★★★★Jun 2025

    Had a great experience. The team is friendly and very helpful.

    Management responded

    We appreciate your positive feedback, Moises. Thank you for sharing your experience with River Oaks.

  • ★★★★★Jun 2025
    MaintenanceCleanliness

    I’ve had an exceptional experience living here for the past 2 years! From the very beginning, their team has been professional, responsive, and genuinely caring. They made the entire process of moving into my new home seamless and stress-free. The property itself is beautifully maintained, clean, and clearly managed with great attention to detail. Whenever I’ve had a question or a maintenance request, they responded quickly and resolved everything efficiently. It’s clear they take pride in their work and in creating a welcoming environment for residents. Living here has been a pleasure thanks to their excellent service and commitment to tenant satisfaction. I highly recommend this place to anyone looking for reliable and trustworthy property!

    Management responded

    Your feedback is incredibly valuable. We're thrilled to hear about your exceptional experience at River Oaks. Thank you for sharing your positive review!

  • ★★★★★May 2025

    I really like this apartment. Hawa was very supportive and happy to help my mother and sister moving was less stressful. She was very nice. Thank to her and her team.its a great place to live.

    Management responded

    We are pleased to hear that you are enjoying your time at River Oaks. Thank you for your kind words about Hawa and the team.

  • ★★★★Apr 2025
    Fees & rent

    After moving out at the end of March I was sent a bill for a full month of rent. Somehow during the transition between Greystar management and Kairoi someone lost the record of our last payment and Kairoi sent us the bill. Calling the helpline and going into the office to talk to them were unhelpful. After leaving a review Kairoi management reached out and resolved the situation via email for us. Greystar neglected to get back to Kairoi in a timely manner but Kairoi kept me updated throughout the process. We ended up getting our deposit back. As I don't live there anymore I don't know how Kairoi will continue to service the River Oaks community, but I can confidently say that Greystar sucks. Godspeed.

    Management responded

    Holland, thank you so much for taking the time to share your experience with us on your residency here at River Oaks. We appreciate your honesty and strive ourselves on providing the best experience possible to our valued Residents. Thank you for taking the time to speak with me separately via email regarding the payment discrepancy and I am so happy that we were able to get this issue resolved together. Your patience and kindness during the time of you and I working through this was very appreciated. We wish you nothing but the best in your new home and thank you again for your honest feedback on how we can better provide to our residents now that we are here at River Oaks. - Riley

  • ★★★★★Feb 2025
    NoiseAmenities

    The staff is the friendliest and most caring thatI have ever experienced. Work orders go seamlessly. Quiet and respectful community. Using the clubhouse is always an excellent experience.

    Management responded

    You're the best! We really appreciate the positive review. Thank for the awesome feedback! Hope you have a great day.

  • ★★★★★Feb 2025

    María in the front office was really helpful with my situation & I am very thankful for that. She’s made the transition with new management easy & comfortable. (:

    Management responded

    Hi Danny! Thank you so much for the 5 stars! We are glad that your interaction with Maria was a great one! We will pass on your kind comments to her. Have a wonderful day!

  • ★★★★★Feb 2025

    Fue una experiencia muy agradable la atención de Amarilis para con nosotros fue muy buena excelente diría yo y nos aclaró todas las dudas pasamos un rato muy agradable.

    Management responded

    You're the best! We really appreciate the positive review. It's our pleasure to assist! Let us know if anything else comes up, and take care. Have a great day!

  • ★★★★★Feb 2025

    Me and my fiance have loved our experience signing a lease with river oaks so far and Amarilis has been such a great help. Always comes through with quick responses and easy access to all the answers we need! Excited to officially be moving in.

    Management responded

    Hey Sadie Thomas - our pleasure! Happy you had a great experience. Feel free to give us a call with any questions! We're always happy to help.

  • ★★★★★Jan 2025

    I really like this apartment. Maria and her team is also very supportive and are happy to help.its a great place to live.

    Management responded

    So good to hear from you! Thanks for the great review. We're always here for you! If you ever need anything, just give us a call or stop by. Have an awesome day!

  • ★★★★★Jan 2025
    Cleanliness

    The apartments are very clean and it is a very nice place to live. The lady in charge helped me a lot and explained everything about the apartment very well. Thank you very much Amarilis.

    Management responded

    You're the best! We really appreciate the positive review.

  • ★★★★★Jan 2025

    Was looking for a 2 bed 2 bath they didnt have any at the time they where súper respectful great costumer service, very profesional

    Management responded

    Awww, thanks Christian Alexander Oropeza Maya! We really appreciate your kind words about River Oaks Apartments! Feel free to give us a call with any other questions! We're always happy to help.

  • ★★★★★Jan 2025

    Went to look at an apartment amarilis gave great costumer service, really nice apartment but they didn't have the floor plan I wanted, but they where super nice people, very welcoming.

    Management responded

    Hi Andie Malone! Glad we were able to help. Let us know if you need anything else! Please remember us for your next home!

  • ★★★★★Nov 2024
    Maintenance

    I want to leave a positive review for Maria Contreras because she was able to work out getting our walkway floors done. It was done with a high quality resin. In years past they used just a cover up. This time the floor walkway was done well and will last for years!

    Management responded

    Hey Andrew Rogers - We really appreciate your kind words about River Oaks Apartments! We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

  • ★★★★★Nov 2024

    Amarilis was very helpful setting up my lease renewal. She answered all my questions and the process was very smooth.

    Management responded

    You're the best! We really appreciate the positive review. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

  • ★★★★★Oct 2024
    NoiseCleanliness

    Friendly staff, quiet, clean,

    Management responded

    You're the best! We really appreciate the positive review. We're always here for you! If you ever need anything else, just give us a call or stop by. Have an awesome day!

  • ★★★★★Sep 2024

    Maria is the sweetest ! Both girls in the office were so helpful with my move in! They are quick to respond and very helpful with any questions I ask !

    Management responded

    Hey Monica Solorio - our pleasure! Happy you had a great experience. We're always here to help! If you ever need anything else, just give us a call or stop by. Have an awesome day!

  • ★★★★Jun 2024
    Fees & rent

    So far living in River Oaks has been very good, maybe the rent goes up every month but I guess because they can’t rent all the apartments

    Management responded

    You're the best! We really appreciate the positive review. The rent rate stays the same through the lease, but the utilities may change a little bit. Let us know if you ever have a billing question and we can assist. Thank again for the awesome feedback! Hope you have a great day. - River Oaks

  • ★★★★★May 2024
    ParkingMaintenance

    We have lived here for over a year and the only complaints I have are that there’s hardly any parking for an extra car (second car) and that our fridge had a ice machine maker that never worked the entire time we stayed there. Other than that the people in the office were great and our neighbors were really nice and considerate.

    Management responded

    Mona U, your review about River Oaks Apartments made our day! Thanks so much for taking the time to write. We'll look into creating some more guest parking. Have a fantastic day. :) - River Oaks

  • ★★★★★Nov 2023
    Maintenance

    River Oaks is a very beautiful community. The landscaping has a very relaxing feel. The new renovations were a nice change and done very very well. The front office staff were very nice. There is a cute receptionist and the manager is 11/10, super nice guy. Any issue you do have, the complex takes care of immediately and make you feel as though your one little problem is life or death for them, which is really nice. We also want to mention how well taken care of the property is- clean and clear of trash or advertisements that a lot of companies are now making money on putting out signs on their properties. You won’t find that here. This property is one of the most quiet ones I’ve ever been to. I would recommend this place based on all this.

    Management responded

    Lindsey Leonard, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

  • ★★★★Aug 2023
    Amenities

    Newly remodeled units and a new beautiful leasing office with a big yoga studio and gym.

    Management responded

    Alex Meyers, your wonderful feedback and rating mean a lot to us. We hope you enjoy all the new amenities we have to offer! Let us know if we can ever be of service. - River Oaks Management

  • ★★★★★Aug 2023

    I had an apartment tour with Ester and she was very nice, also very informative, definitely made me feel reassured In all the questions I had. Would recommend.

    Management responded

    Hi Francine Hurtado, thank you so much for your positive comments about River Oaks Apartments! We hope to be of service to you again in the future. Best wishes, River Oaks Apartments

  • ★★★★★Jan 2023

    The staff are so helpful and quick to answer any questions i have 🫶

    Management responded

    Alex Torres, we are glad we could help! We hope to be of service to you again in the future. Best wishes, River Oaks Apartments

  • ★★★★Aug 2022
    Cleanliness

    Lived here for a year. Very nice staff and clean!

    Management responded

    Hi Jaiyme, we are happy to have provided you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! - River Oaks

  • ★★★★★May 2022
    MaintenanceFees & rent

    I really loved living here for the past three years. The location was very central, management was great, and maintenance issues were handled in a timely manner. However, I moved out over three months ago and still have not had my security deposit returned to me. I left my apartment in pristine condition, so it is very frustrating when I have called multiple times asking for either my security deposit or an explanation only to have it be “previous management’s” problem. I would have given this review 5 stars if not for this ongoing issue, and I would really appreciate an answer. Update: my security deposit was returned in full! Thank you River Oaks!

    Management responded

    We are disappointed to hear that you experienced delays at River Oaks Apartment & Suites. It appears from your other review that was updated that you received your refund check. Thank you again for taking the time to reaching out. Please call us at (801) 545-4636 if there's anything else we can do.

  • ★★★★★Dec 2021
    NoiseSafetyMaintenance

    Our stay at River Oaks was phenomenal, from superior customer service to outstanding housekeeping services. This is a great place and will highly recommend to others new to the area. If you have a business or are a professional this place is quiet, there's a courtesy officer on site. Maintenance requests are handled in timely manner by competent maintenance professionals. Thanks for the amazing experience, just relocating to something bigger for my family. Josue and his management staff go above and beyond to create a community feel and provide an extraordinary experience to residents. 100% recommend

    Management responded

    Thank you again for taking the time to let us know how we did. We hope you have a great day!

  • ★★★★★Jun 2021
    CleanlinessNoiseParking

    My dog and I stayed here 6mos for work. The property is clean and management is responsive and accommodating. Shopping, entertainment and the airport are all easily accessed from River Oaks. I looked thoroughly and could not find better accomodations for the price. They were doing a bit of remodeling during my stay, and 9000S can be busy and noisy at all times. Parking can become a challenge, but I always found a spot and garages are available. I'd definitely stay here again. If you are still searching - go ahead and make a reservation with confidence.

  • ★★★★★Jun 2021
    Safety

    I lived at River Oaks Apartments for 6 1/2 years and loved it. It has a great community of people and its management is, by far, the best I have ever experienced. They are easy to work with, want to ensure the apartment is a good community for everyone, and keep it safe. I would have stayed at the complex if I hadn't moved out of state.

  • ★★★★★May 2021
    Fees & rentPets & policyNoise

    I lived there for 6 years and it is the best apartment my wife and I have ever lived in. Management is very friendly and easy to work with if issues come up. Prices are very reasonable and they're pet-friendly (and other tenants are actually good about cleaning up after their dogs!). The neighborhood is generally quiet since it's next to a golf course. Thank you, River Oaks!

  • ★★★★★Mar 2021
    Cleanliness

    Moved to Utah and didn’t know the area the office staff was great and helpful very clean well maintained rooms with excellent service. Would definitely stay again

  • ★★★★★Mar 2021
    MaintenanceCleanliness

    The management and maintenance people are amazing. They take very good care of us every time we stay there. The lobby is inviting and the rooms are kept up and clean.

  • ★★★★Mar 2021
    Maintenance

    I rented a suite for a month. Communication with building management was excellent; the dishwasher did not work and they fixed it promptly. The unit was "light" on cookware and I had to purchase a few things I needed. The rooms are clean and functional, however they are dated and just felt "tired"-couch was worn and TV in bedroom was an old CRT that flickered once it got warm.

  • ★★★★★Jan 2021
    MaintenanceNoise

    I'm somewhat of an apartment nomad. I usually bounce from apartment to apartment and the longest I've ever stayed in one complex was 13 months. This place has it covered from a through z. The management is grade A and is always willing to work with the tenants. The maintenance team is respectful, quick, and effective. The tenants are quiet (except for this one jack*** who kept playing the banjo). After 2 and a half, almost 3 years, I'm finally moving out due to a family emergency but it's sad to leave the place behind! The owner of the complex should be proud of the people he has hired. Professional but not to the point that they are cold hearted. 10/10 recommended

  • ★★★★★Sep 2020

    The service is excellent as always. It’s a great place to stay and the Front Desk personnel always takes care of everything.

  • ★★★★★Mar 2020
    Cleanliness

    I’m a current resident here and I cannot rave enough about the staff and facility. The apartments are clean, tidy and very well kept. Moving in was easy breezy and the location is one I am happy with. The staff are equally as great; very friendly and extremely responsive. 10/10 would recommend! I’ve never rented a place where ownership treats you like friends rather than tenants.

  • ★★★★★Jul 2019
    Maintenance

    River Oaks Suites/ Apartments has been a fantastic option for my family and I. The office staff is outstanding. They really are what makes this place top notch. They are professional, super friendly and get things done quickly. We haven't had any major maintenance issues with our suite, but for a few small things maintenance was very fast, competent and professional. The Suites themselves are very clean and feel like home. The grounds of the complex are really pretty with lots of grass and trees. There is a little park on site for my kids. I haven't had any parking issues. As far as the pool, we haven't used it yet but it seems popular and looks well maintained. I have nothing but great things to say about River Oaks. It's been a five star experience from day one.

  • ★★★★★Jul 2019
    Cleanliness

    Great place to stay, awesome friendly staff front office , great house keeping service , complex well maintained , beautiful scenery of the mountains..

  • ★★★★★Feb 2019
    MaintenanceCleanlinessSafety

    Apartments are well maintained great home environment. both office staff are really nice and friendly, maintenance throughout property is well done both young guys are hard workers keep the property safe and well salted throughout snow season makes it easy to get in an out safely 10 star 😀

  • ★★★★★Feb 2019
    Maintenance

    Great place, great staff, everyone goes out of there way to help, Jennifer is the best! Suites are open and we'll maintained.

  • ★★★★★Jan 2019
    CleanlinessSafety

    I've stayed at River Oaks on two separate occasions, once upon moving into SLC and another time inbetween homes. The staff are fantastic and work hard to accomodate guests! The location is clean, the area is safe, and weekly housekeeping in the suites is an added bonus. Hopefully I won't need their services again, but in the event I do, I wouldn't hesitate to stay here!

  • ★★★★★Dec 2018
    CleanlinessMaintenance

    Very polite staff, great apartments, any issues were handled professionally and quickly. Cleaning staff was excellent, never had anything go missing and did a great job cleaning. If i ever come back to SLC i will stay there first choice! And if they are full I'll get on the waiting list and get in as soon as i can!

  • ★★★★★Nov 2018
    Amenities

    My husband and I travel quite a bit for work so we’re always hotel hopping. We found the suites and it just felt like home. The staff was super friendly and treated us like family. You definetly get more for your money staying here than at a hotel. We loved the amount of space we got- fully equipped kitchen- large living space- separate bedroom- balcony- and even a washer and dryer. Plus they are pet friendly && can even give you a key to your own mailbox. Absolutely loved our stay here & highly recommend

  • ★★★★Oct 2018
    Fees & rent

    Good place everything is in order the rooms are nice Services great location is awesome, but the price is a little high.

Management responsiveness

Management replies to 78% of reviews — and 92% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How River Oaks ranks nearby

Where River Oaks stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of River Oaks

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in West Jordan — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

13.8
property offenses per 1,000 residents · 2024
8% vs Utah (15.0)
West Jordan Utah U.S.

Source: FBI Crime Data Explorer · West Jordan Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.4 mi

20 in 1 mi·429 in 5 mi
Grocery

H Mart

+10 more0.6 mi
  • Smith's Marketplace1.0 mi
  • Ocean Mart1.4 mi
  • Anaya's Market1.8 mi
  • Casa Blanca1.8 mi
  • Desi Groceries1.8 mi
  • Smith's1.8 mi
  • El Potrero Market1.8 mi
  • Reams1.8 mi
  • Harmons2.0 mi
  • Natural Grocers2.2 mi
Parks

Creekside Park

+7 more0.6 mi
  • Brigadoon Park0.7 mi
  • Grandpa's Pond0.9 mi
  • Conservation Garden Park1.0 mi
  • Welcome Park1.0 mi
  • Plum Creek Park1.1 mi
  • Shields Lane Trailhead1.2 mi
  • Copperview Recreation Center Park1.3 mi
Schools

Riverside Elementary

+11 more0.4 mi
  • South Valley School1.2 mi
  • Copperview Center1.3 mi
  • Hawthorn Academy1.5 mi
  • Challenger School - West Jordan1.5 mi
  • Westvale Elementary1.6 mi
  • Copperview Elementary1.6 mi
  • Midvale Elementary1.8 mi
  • Midvale Middle School1.8 mi
  • Jordan High LDS Seminary1.9 mi
  • Canyon Grove Academy2.0 mi
  • Jordan High School2.0 mi
Gyms & rec

Delfis Club

+9 more0.7 mi
  • Copperview Recreation Center1.3 mi
  • West Jordan Outdoor Pool1.7 mi
  • VASA Fitness1.8 mi
  • Gene Fullmer Fitness Center1.8 mi
  • The Academy/Aquatics Academy1.8 mi
  • Big Mountain Barbell1.8 mi
  • Mulligans Golf and Games1.8 mi
  • Pool2.0 mi
  • Gym/Clubhouse2.0 mi
Pharmacies

Smith's Pharmacy

+6 more1.0 mi
  • CVS Pharmacy1.8 mi
  • Walgreens1.8 mi
  • WellCare Pharmacy2.8 mi
  • Sam's Club Pharmacy3.5 mi
  • Hillcrest Pharmacy3.6 mi
  • Harmons Pharmacy4.0 mi
Hospitals / clinics

Concentra Urgent Care

+11 more1.0 mi
  • Utah Stem Cells1.6 mi
  • Unfiltered Medical Spa1.8 mi
  • Intermountain West Jordan Clinic1.8 mi
  • White Tree Medical Drug and Alcohol Addiction Treatment Clinic2.1 mi
  • Wasatch Pain Solutions2.1 mi
  • RAYUS Radiology2.1 mi
  • Granger Medical Clinic2.3 mi
  • CHC 72nd Street Clinic2.7 mi
  • Holy Cross Hospital - Jordan Valley2.8 mi
  • Copper View Medical Center3.0 mi
  • South Jordan Clinic3.1 mi
Bus stops

9000 S @ 1051 W

+11 more<0.1 mi
  • 9000 S @ 1070 W<0.1 mi
  • 9000 S @ 1153 W0.1 mi
  • 9000 S @ 1170 W0.2 mi
  • 9000 S @ 1236 W0.3 mi
  • 9000 S @ 1270 W0.3 mi
  • 9000 S @ 1330 W0.4 mi
  • 9000 S @ 1411 W0.6 mi
  • 9000 S @ 732 W0.6 mi
  • 9000 S @ 1476 W0.6 mi
  • 9000 S @ 675 W0.7 mi
  • 9000 S @ 1519 W0.7 mi
Commuter rail

West Jordan City Center

+11 more1.4 mi
  • Historic Gardner1.4 mi
  • Historic Sandy1.9 mi
  • Sandy Expo1.9 mi
  • South Jordan2.0 mi
  • 2700 West Sugar Factory Road2.0 mi
  • Bingham Junction2.1 mi
  • Midvale Center2.2 mi
  • Sandy Civic Center2.3 mi
  • Midvale Fort Union2.5 mi
  • Jordan Valley2.7 mi
  • Fashion Place West3.4 mi
Stadiums

America First Field

+1 more1.5 mi
  • Riverton City Rodeo Arena4.7 mi
Industrial area

nearest zone

1.2 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

14.2/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

66avg AQI · last ~90 days

Moderate

Peak 150 AQI on a bad-air day · PM2.5 avg 14.9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 60 · ModeratePeak 162

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 48.5); highest around Apr (AQI 70.7). PM2.5 peaks in Mar (18.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 29° in winter to 94° in summer; wettest month Apr (2.24"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with River Oaks.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through May 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.