San Marino Apartments

The maintenance tech did a thorough job fixing my garbage disposal! Very kind and punctual as well!

Anthony and maintenance really excelled with resolving some issues. Friendly maintenance staff with fast response!

Super fast issue resolution! Thanks Brian and Moses!!!!

Amazing place, great place, support from all staff members. On time and can always count on even when you’re unavailable.

We moved in on Saturday and it was nice enough. There were some cleanliness issues we noticed when we moved in that have not been addressed but most of the maintenance issues were handled day of. The staff in the office are nice and we’re excited to live here

maintenance staff act on requests timely and resolve the issues without follow ups!

Had to put in a maintenance request and they were out here very quickly and very clear on what was happening and the following steps. Such an amazing step up from the last place we are at. They explained the best way to maintain the appliance and really connected. He also cleaned up the water from the broken garbage disposal

The maintenance guys replaced the broken washing machine and did a good job. I just wish that the washing machine was replaced with the same size or larger unit. The new unit is a small washing machine that only washes small loads, so I’m disappointed in the machine that has been provided.

The maintenance team at San Marino is amazing.

I love this complex! The staff are friendly, helpful, and very knowledgeable. The maintenance crew is responsive and efficient. The location is amazing, the pool, gym, and clubhouse are beautiful! Would recommend to anyone and everyone.

Maintenance is awesome, super fast friendly and effective

The maintenance is great and the office staff are just as wonderful. Recommend San Marino apt to anyone

The grounds here so beautiful the apartments are beautiful Kim the manager is awesome. So is Tiffany. She was super cool the maintenance team I’ve met they were all awesome.

I had water heater issues at my old apartment that took 3 weeks to replace. I did not have warm water in the winter for 3 weeks. Maintenance at San Marino fixed my water heater issue in 15 minutes. I cannot express my gratitude. The one maintenance gentleman I have interacted with is so kind and professional.

After living in five different apartment complexes all across Utah over the past five years, I can honestly say that San Marino Apartments has been the best experience we've ever had—hands down. The office staff is amazing—super friendly, helpful, and just genuinely kind people. Anytime we’ve had a question or needed something, they’ve been quick to respond and always easy to work with. What really stands out, though, is the maintenance team. They’re seriously the best we’ve ever had. Every time we’ve submitted a request, they’ve shown up the same day, and they always fix things quickly and professionally. On top of that, they’re just really good people—super respectful and easy to talk to. The whole place is clean, quiet, and really well taken care of. It actually feels like home here, which isn’t something we’ve felt at other places. This is the first place we’ve decided to renew our lease. The prices are affordable for the area and the property is kept in beautiful shape. If you’re looking for a place where you’ll be treated well and things actually get taken care of, I can’t recommend San Marino enough!

Se han atendido y suelto satisfactoriamente todas nuestras solicitudes. La rapidez y amabilidad son valores que distiguen este lugar.

The 3 hour policy here blows me away. At my last place I only ever got something fixed the same day when a pipe broke. Everything else was at least a day or two. We left with some things outstanding for over a year.

Maintenance and the main office have been fantastic since day 1 here. Thank you!

All staff very great , ladies in ofice very helpful . Thank you Kim. Tiffany , Blanch , for make my move out very smoothly. Maintenance very fast , friendly & respectful . I live in San Marino about 3 years im very enjoy. I moved out from one bedroom to two bedrooms in San Marino because it's feel like home and very safe place to live. Thank you again .

Thanks for your help. The front office is very good and responsive in solving problems and issues. The Maintenance Team is Awesome. Thank you for helping all the issues and your quick response.

Amazing maintenance crew. They take care of your repairs fast, and friendly. Great job maintenance team.

Very quick to reply, friendly and got the job done! Awesome.

Management is great and maintenance is quick to respond. The online reason I can’t give more than four stars is the unit at Lear I’m on could use an update. New counter tops, flooring, appliances, and not such cheap plasticky tubs are honestly what needs to change for this to be a five star. The layouts are amazing for the price, the location is great, plenty of parking for guests, great landscaping , and neighbors are friendly

Kim was great helping me out today! Also, thanks to the maintenance team (wish I knew their names) as they always respond quickly.

Thanks again to the maintenance team. Definitely one of the best I've encountered.

Great management staff here and maintenance are always so helpful and fast at fixing things that break. I would recommend anyone to move here.

San Marino Apartment is a great place to call sweet home. We lived there almost for five years. This community is an quiet and safe to live, there are security vehicles patrol around the complex in early morning. The maintenance team at San Marino is excellent! All the maintenance requests had been solved efficiently. Especially thanks to Maintenance manager, who quickly showed up in the very late of night when we got a leaking water from the up stair unit, the first thing he did was assumed us that ''we will not charge you'' and the problem was solved right away in the next day, never ever happen again. All the maintenance members are friendly and honestly they are the best crew I have seen at any apartment complex I lived. Thanks to Kim, the property manager, who always listen and understanding your problems, and always tries to find the best for you.

I didn’t even know that there was a problem. I got a phone call to tell me that my apartment was leaking water and when I got there maintenance had already diagnosed and started to fix the issue. They did a great job. Thank you

Request was in reference to a roof drain leak which dumps water down the side of the building every time it rains. Because the rain gutter is outside we do not know how it was handled. we were just informing management of the problem (we cleaned our own windows).

Moises and Beau are always taking GREAT care of all of our maintenance needs. Since move in day, we've had a litany of little things that need repaired or sorted out, and they show up with a friendly smile and helpful attitude each time. More than just maintenance techs, they've quickly become family friends that we look forward to seeing even if it's around the property or in passing. San Marino has two gems with these hard workers, keep them around for a long time!

The crew is great. Always very polite and professional. Are quick and efficient. As well as highly competent, completing work orders at the highest level

Review from 5 year resident at San Marino: We lived in San Marino for 5 years. During that time, I would say 80% of our experience was positive, but the negatives were pretty significant. Overall, Kim made the biggest impact that made our experience so positive, especially toward the end. Pros: Great location, fair rent (in comparison to other places), good amenities, spacious units, the grounds' landscaping is VERY well cared for, and it's very quiet. Some of the staff are fantastic - Kim is the best there. The maintenance team is great. I appreciated that they were not super intense with observation, we did not feel like we were being watched 24/7. Cons: -San Marino had multiple instances of theft during our time there. My step mom's car got the window smashed, over 3k of things stolen in the middle of the day. My catalytic converter got stolen. In my conversations with Kim at close out, it seems they are making efforts toward fixing this. However, I made many efforts to get them to install cameras and they never did after the events took place. -San Marino has a massive trash problem. They need to adjust the trash schedule as the trashes are often OVERFLOWING, all over the place, and disgusting. They are not recycle friendly as there are no recycle units on the property. I gave this feedback multiple times, no changes. -I really did not appreciate certain staff members and their attitudes when I provided concern relating to spraying pesticide spray in our home, next to our bed specifically. I gave this feedback to the manager when we left, but Tiffany was consistently difficult to deal with and very rude. I recognize she is likely a kind woman outside of work, but I hated dealing with her. Blanche was very difficult to work with as she consistently did not give me correct information and took forever to get back to me or complete tasks. -We lived in the very back building. That road was complete ice on multiple, multiple occasions. We also were the last to get plowed and were unable to work many times during snow storms. We were injured multiple times. The ice needs to be taken more seriously due to the lack of sun back there. -Their rent payment portal is better now, but previously was extremely confusing with the amount owed. -Their after hours phone service is complete trash. We never got calls back, maintenance staff never got requests, they had no answers whatsoever. It is trash. Honestly, they need to get rid of it. -The property is not ADA compliant in a lot of ways. There are NO ELEVATORS. Good luck moving in & moving out! -There are no where near enough parking spots for everyone and guests Overall, I would recommend living here. But here are my tips - DO NOT leave anything in your car, pay your rent on time and they'll leave you alone, keep discussing the trash with them, only talk to the manager when you need something, don't even bother with the after hours line, put a camera on your door, hire movers (good luck with the stairs!), and rent a parking spot (it's worth it). We want to thank Kim for her fantastic service. She truly made a huge difference and took this from a 3 star review to a 4 star review on how she handled our move out and account close.

We have had the best experiences living at San Marino. I’ve lived here for 5 years in 3 different apartments and love it. Today I was helped by the manger Colton to help replace my old refrigerator. He was extremely knowledgeable and helpful. I also have had help by Moses multiple times and he is very good at fixing any thing quickly and efficiently. I give San Marino 10 stars ⭐️ and highly recommend it!

Done quickly

Best decision I’ve ever made moving in to San Marino Apartments. The maintenance people are amazing, friendly, respectful and quick to help. I love when I leave early morning to work and I’m greeted with a smile and a warm good morning from the workers. I’d give 1000 stars if I could 😊

Fantastic and responsive as always, friendly and willing to help.

100% happy with the maintenance team! They were able to take care of everything I needed quickly and efficiently!

The maintenance team is amazing here! We have only been here a few weeks and they’ve been extremely quick to respond every time.

Great team. They all helped me out and got what I needed done. Much appreciated.

Coulter did a great job. Glad he's there to help

When I put maintenance requests in. They fix them same day. Great job everyone!

The employee you sent to help us was amazing. Great job, and was super nice

I’ve loved living here at San Marino. The maintenance crew does great work in keeping appliances and plumbing working.

Still waiting on an ice maker but everything has been handled beautifully

The team is always respectful and do there job in a timely matter I am beyond surprise how quickly they come out to resolve every concern. They are true Professionals.

Have comfortable rooms here and beautiful outside! Good maintenance to understand us. Thank you, Doni and Josette Apt G 106

The heater was not working. Maintenance responded within an hour or so. They did have to leave for a couple hours to go pick up parts but when they came back they replaced what needed to be replaced and it's all working just great. They were very respectful and abided by the covid-19 safety protocol.

The maintenance team here are amazing! So fast and efficient. Always there to help!

Guys are tremendous: difficult winter and they did everything to make sure roads and pavements were taken care off. Top lads who work their tails off. Had issue with my fridge: literally two hours later it was all taken care off. Can’t say enough about them and our office staff. Very lucky San Marino !!

Great people. Willing to help. Thanks. I appreciate how fast they respond and how professional they are. Any maintenance request is done immediately, no questions asked. 👍

Perfection! Can always count on them to take care of things quickly.