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Aggregated from public reviews

Arcadia Apartments

222 W Harrison St, Sandy, UT 84070

150 reviews · Jul 2022 – Jun 2026

The short version

Arcadia Apartments in Sandy holds 3.8★ across 150 public reviews. Held at 4.5★, fell to 2.9★ around Jul 2023. Sandy property crime runs about 18.5 per 1,000 residents — 24% above the Utah average. Walkability is 18/20 (Most walkable).

Overall

3.8★
150 reviews

Before

4.5★
to Jul 2023

After

2.9★
from Jul 2023

Change point

Jul 2023
ratings dropped here

Average rating over time · 3-mo smoothed

-1.7

Held at 4.5★, fell to 2.9 around Jul 2023.

Common questions

Each answer links to the section that backs it.

Is Arcadia Apartments a good place to live?
We don't grade places — but the record is specific: across its 150 reviews it holds 3.8★, after slipping from 4.5★ to 2.9★ around Jul 2023. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Arcadia Apartments?
Reviewers most often praise Maintenance; the most common complaints are Management, Fees & rent, Cleanliness.Read the reviews
Does management respond to reviews at Arcadia Apartments?
Management replies to 93% of reviews, and 95% of 1–2★ ones.See responsiveness
How does Arcadia Apartments compare to nearby apartments?
By overall rating, it ranks #173 of the 263 apartments we track within 20 miles.See the local ranking
Is Arcadia Apartments in a safe area?
Crime figures are city-wide, not building-specific. Sandy reports about 18.5 property offenses per 1,000 residents a year — 24% above the Utah average (FBI).See the crime data
What's near Arcadia Apartments?
The nearest grocery is 0.3 mi away, and 4 restaurants sit within a mile.See what's nearby
How walkable is Arcadia Apartments?
It scores 18/20 for walkability, most walkable (EPA).See livability

The apartment itself

as of Jun 2026

1–3 bed · 6841,287 sq ft

6 floorplans

1 bed
684 sqft · 1 plan
2 bed
881–1,194 sqft · 3 plans
3 bed
1,277–1,287 sqft · 2 plans

Amenities

In-unit laundryPet-friendlyBalcony / patioblack appliancesopen concept floor plans
Check current availability & pricingOn the official site for Arcadia Apartment Homes— we track the rating history, they list what's open now.

From the property's own listingarcadiaisyourhome.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.7

Its rating has stayed within about ±0.7★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −1.9

Sharpest stretch: fell from about 4.5★ to 2.7★ around Dec 2024, and has stayed lower since. (A different window than the Jul 2023 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Jul 2023

90% rated 4–5★10% rated 1–2★

After Jul 2023

44% rated 4–5★52% rated 1–2★

Every review over time

All 150 reviews by rating, back to Jul 2022. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

22
23
24
25
26
Management
5
9
6
3
3
Fees & rent
2
6
6
3
3
Maintenance
·
2
6
2
3
Cleanliness
·
2
5
1
3
Safety
2
1
3
1
2
Parking
1
1
2
·
3
Amenities
·
·
2
1
3
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
5
9
6
3
3
Fees & rent
2
6
6
3
3
Maintenance
2
6
2
3
Cleanliness
2
5
1
3
Safety
2
1
3
1
2
'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (22)
  • ★★★★★Apr 2026
    Maintenance

    Fantastic place to live couldn’t be happier very kind staff and fast maintenance response nice location in sandy

    Management responded

    Rory, We are so appreciative of your 5 star review and you taking the time to share it with us. At Arcadia, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Sincerely, Wasatch Customer Care

  • ★★★★★Apr 2026

    Hello. How one conversation could solve all problems and flip negative to positive. Thank you very much for your time and efforts Clark and Jazmin. You’re the best. Have a wonderful day.

    Management responded

    Darkhan, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Arcadia customers like you. Sincerely, Wasatch Customer Care

  • ★★★★★Nov 2025

    ⭐⭐⭐⭐⭐⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Truly Exceptional! I cannot say enough good things about Arcadia Apartments in Sandy, Utah. From start to finish, my experience was absolutely amazing. Enoch, Teesh and The rest of the processing team, went above and beyond to make sure my son and I were able to get into our new apartment. They were patient, understanding, and incredibly supportive throughout the entire process. You can tell they genuinely care about the people who live here, not just filling units. Thanks to their effort and kindness, what could’ve been a stressful situation turned into a smooth and positive experience. If you’re looking for a place to call home with a management team that truly looks out for you, I highly recommend Arcadia Apartments!

    Management responded

    Hey Rosie! Thanks for sharing your experience at Arcadia with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care

  • ★★★★★Nov 2025
    Cleanliness

    Had a great tour today and was very impressed with the staff! So friendly and very informative. The building is very nice and clean. I can truly see myself living here! Thank you for your time and I will be submitting my application soon.

    Management responded

    Dear Tod, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at Arcadia. Sincerely, Wasatch Customer Care.

  • ★★★★★Oct 2025
    Maintenance

    Put in a maintenance request and it was fixed pretty promptly, very nice people in the office and I haven’t had any issues living here!

    Management responded

    Hey candice! Thank you for your 5 star review. We appreciate you and your willingness to share your experience at Arcadia. Sincerely, Wasatch Customer Care

  • ★★★★★May 2024
    MaintenanceCleanliness

    Our Maintenance team and Management at ARCADIA are such good hard workers and I appreciate all they do! Especially when it comes to clearing out the garbage and cleaning up the entire property! THANK YOU THANK YOU THANK YOU! Rebecca

    Management responded

    Intuitive, There’s nothing better than hearing our Arcadia customers’ positive feedback! Thanks for sharing your experience with us. Arcadia, Customer.care@netwasatch.com

  • ★★★★★Apr 2024

    I’ve just moved into Arcadia and I love being here, it’s definitely home 🏡! The process to move in was made a lot easier due to a staff that kindly made sure everything was in order so I was able to be here. My one bedroom is beautiful , clean, cozy and has every Amenity needed… I’m sitting on my deck right now enjoying the sunshine and feeling happy I made this move here☀️:)

    Management responded

    Julie, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at Arcadia, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Arcadia, Customer.care@netwasatch.com

  • ★★★★★Mar 2024

    Arcadia apartments is a beautiful place to live, the apartments themselves are a good size and spacious for the cost of rent with a nice open floor plan. The apartments are very beautiful with gorgeous counter tops, nice appliances, high ceilings, everything you could want in a place to live. The lighting is wonderful, rooms are always so bright because of the quality of the lights themselves and the big windows in every room with an exterior wall. The management team is also wonderful, they try to have the best relationship possible with their residents while also paying close attention to their work. They work hard for the best living quality possible for their residents, taking their jobs very seriously and always trying to fix things in a timely manner.

    Management responded

    Alicia, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!

  • ★★★★★Mar 2024

    morgan was so helpful, definitely gave us in-depth details about apartments and helped us look for what we wanted/could afford.

    Management responded

    Keirin, There’s nothing better than hearing our Arcadia customers’ positive feedback! Thanks for sharing your experience with us. Arcadia, Customer.care@netwasatch.com

  • ★★★★★Apr 2023

    Personally I love the service and deeply appreciate the communication on what is going on with the apartments.

    Management responded

    Marilynn, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for Arcadia residents like you. Arcadia Manager

  • ★★★★★Apr 2023
    Maintenance

    Arcadia has been so helpful and on top of the maintenance. Thank you guys for all your hard work and making this a nice home for us.

    Management responded

    Yuki, There’s nothing better than hearing our Arcadia customers’ positive feedback! Thanks for sharing your experience with us. Arcadia, Manager, customer.care@netwasatch.com

  • ★★★★★Mar 2023
    NoisePets & policy

    My partner and I are first time renters and we were looking to move out ASAP. We found Arcadia and we cannot wait to move in after being approved. Morgan has been so helpful and patient and had made this experience extremely easy! The property is very nice and quiet, and very pet friendly.

    Management responded

    Dear TylerTot, Thanks for being a part of the Arcadia family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Arcadia, Manager, customer.care@netwasatch.com

  • ★★★★Feb 2023

    Se logró después del 4to intento

    Management responded

    Hey Jonathan! Thanks for sharing your Arcadia experience with us — we are glad it was a positive one! Arcadia, Manager

  • ★★★★★Dec 2022
    Maintenance

    This place is great! The staff is friendly, knowledgeable, and very kind! Whenever I have an inquiry, I get the answers quickly! The apartments are stunning!!! The maintenance staff stay on top of everything, and keep the snow shoveled up! I seriously couldn't be more pleased!

    Management responded

    summer, Thanks for visiting Arcadia! It means so much when customers share their positive experiences with us. Thank you for your 5 star review. Arcadia, Manager, customer.care@netwasatch.com

  • ★★★★★Dec 2022

    They were very efficient in solving my problem and very kind. Thank you!

  • ★★★★★Nov 2022

    The office staff was incredibly amazing

  • ★★★★★Nov 2022
    Maintenance

    The location of the building was very accesible, the price of our unit was affordable, the floor plan of the apartment was well designed, and the people from management was effective and responsive at the time of any maintenance claim. Because all of this we can say we had a pleasant year living in this place.

    Management responded

    Roberto, There’s nothing better than hearing our Arcadia customers’ positive feedback! Thanks for sharing your experience with us. Arcadia, Manager, customer.care@netwasatch.com

  • ★★★★★Nov 2022

    really great experience living here. when i move back in state i’ll for sure live here again! move out process was very smooth. excellent staff.

    Management responded

    dwight’s, Thanks for visiting Arcadia! It means so much when customers share their positive experiences with us. Thank you for your 5 star review. Arcadia, Manager, customer.care@netwasatch.com

  • ★★★★★Oct 2022
    Cleanliness

    This property is better the best property i have toured. I am looking around for some apartments and saw this property since it is pretty close to my work. Every time i go in there, they always are so welcoming. Morgan has helped me so much. She has helped me find the best floor plan for me and helps me understand the expectations and the payments. She is also very understanding if on my decision if i chose to move in or not. Bianca and Justin are always so very welcoming when i go in there. Always greets me and makes my day better. Although, the property can be very gross because of some of the residents, the management and everyone in the office really does try their best to help keep the property clean and really has done a good job! I do love this place🤍

    Management responded

    Hey Sam! Thank you for your 5 star review. We appreciate you and your business. Arcadia, Manager

  • ★★★★★Sep 2022
    Pets & policy

    Awesome help from Athziri! She is amazing!!! Very nice apartments. Overall the help and apartments were amazing! Would definitely recommend. The back of the apartments has a lot of dog poop like every where, which is the tenants so wish they did better lol but that was the only issue .

    Management responded

    Dear Bai, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business. Arcadia Manager

  • ★★★★★Aug 2022
    Cleanliness

    Un lugar muy bonito y limpio para vivir,su personal es muy amable y sobre todo suplen tus necesidades pronto

  • ★★★★★Aug 2022
    NoiseMaintenance

    I’ve lived here two years and there’s not much to complain about. The hallways are always quiet and I never hear my neighbors. Maintenance always comes within 24 hours of requesting them!! Front office is very friendly!

Management responsiveness

Management replies to 93% of reviews — and 95% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Arcadia Apartments ranks nearby

Where Arcadia Apartments stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Arcadia Apartments

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Sandy — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

18.5
property offenses per 1,000 residents · 2024
24% vs Utah (15.0)
Sandy Utah U.S.

Source: FBI Crime Data Explorer · Sandy Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.2 mi

4 in 1 mi·431 in 5 mi
Grocery

Ocean Mart

+11 more0.3 mi
  • Cash n Carry1.3 mi
  • Casa Blanca1.6 mi
  • El Potrero Market1.6 mi
  • Good Earth Markets1.8 mi
  • H Mart1.9 mi
  • Walmart Supercenter2.0 mi
  • Harmons2.0 mi
  • Long An Market2.1 mi
  • Smith's Marketplace2.3 mi
  • Desi Groceries2.4 mi
  • Anaya's Market2.5 mi
Parks

Main Street Park

+7 more0.5 mi
  • Scott Cowdell Park0.6 mi
  • Copperview Recreation Center Park0.6 mi
  • Bicentennial Park1.1 mi
  • Creekside Park1.1 mi
  • Pugmire Park1.3 mi
  • David Street Park1.4 mi
  • Pebble Glen Park1.4 mi
Schools

Copperview Center

+11 more0.5 mi
  • Copperview Elementary0.6 mi
  • Mount Jordan Middle School0.9 mi
  • Sandy Elementary School0.9 mi
  • Jordan High LDS Seminary1.1 mi
  • Jordan High School1.2 mi
  • Midvale Middle School1.3 mi
  • Midvale Elementary1.3 mi
  • Entrada Adult High School1.5 mi
  • Riverside Elementary1.5 mi
  • Little Beakers1.5 mi
  • Salt Lake City Christian Academy1.6 mi
Gyms & rec

Copperview Recreation Center

+8 more0.6 mi
  • Planet Fitness1.5 mi
  • SwimLabs1.6 mi
  • Impact Ninja Gym1.7 mi
  • Big Mountain Barbell1.7 mi
  • Momentum Indoor Climbing Sandy1.8 mi
  • F45 Training2.0 mi
  • Delfis Club2.1 mi
  • Mulligans Golf and Games2.1 mi
Pharmacies

Walgreens

+8 more1.5 mi
  • Smith's Pharmacy2.3 mi
  • CVS Pharmacy2.5 mi
  • Hillcrest Pharmacy2.6 mi
  • Sam's Club Pharmacy2.9 mi
  • Rite Aid3.5 mi
  • Harmons Pharmacy3.5 mi
  • WellCare Pharmacy3.8 mi
  • Medicine Center4.7 mi
Hospitals / clinics

Concentra Urgent Care

+11 more0.3 mi
  • Utah Stem Cells1.4 mi
  • White Tree Medical Drug and Alcohol Addiction Treatment Clinic1.9 mi
  • CHC 72nd Street Clinic2.2 mi
  • Wasatch Pain Solutions2.3 mi
  • Alta View Clinic2.4 mi
  • Unfiltered Medical Spa2.4 mi
  • RAYUS Radiology2.4 mi
  • Alta View Hospital2.4 mi
  • Encompass Health Rehabilitation Hospital of Utah2.5 mi
  • Hope Clinic2.6 mi
  • Intermountain West Jordan Clinic3.1 mi
Bus stops

Monroe Blvd @ 8938 S

+11 more<0.1 mi
  • Monroe St @ 8754 S0.1 mi
  • 9000 S @ 138 W0.1 mi
  • 9000 S @ 253 W0.2 mi
  • State St @ 8848 S0.3 mi
  • State St @ 8881 S0.3 mi
  • State St @ 8999 S0.3 mi
  • 9000 S @ 407 W0.3 mi
  • 8600 S @ 171 W0.4 mi
  • State St @ 9044 S0.4 mi
  • Sandy Parkway / 9000 South (NB)0.4 mi
  • 8600 S @ 283 W0.4 mi
Commuter rail

Historic Sandy

+11 more0.6 mi
  • Sandy Expo0.8 mi
  • Midvale Center1.4 mi
  • Sandy Civic Center1.5 mi
  • South Jordan1.8 mi
  • Historic Gardner1.9 mi
  • Midvale Fort Union2.0 mi
  • Bingham Junction2.1 mi
  • West Jordan City Center2.3 mi
  • Fashion Place West3.0 mi
  • 2700 West Sugar Factory Road3.2 mi
  • Crescent View3.3 mi
Stadiums

America First Field

0.5 mi
Industrial area

nearest zone

0.8 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

18/ 20 walkability

Most walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

66avg AQI · last ~90 days

Moderate

Peak 150 AQI on a bad-air day · PM2.5 avg 14.9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 60 · ModeratePeak 162

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 48.5); highest around Apr (AQI 70.7). PM2.5 peaks in Mar (18.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 29° in winter to 94° in summer; wettest month Apr (2.24"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Arcadia Apartments.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.