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Aggregated from public reviews

Lookout Pointe

1200 Terrace Dr, Provo, UT 84604

150 reviews · Oct 2019 – Jun 2026

The short version

Lookout Pointe in Provo holds 4.0★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Provo property crime runs about 12.8 per 1,000 residents — 14% below the Utah average. Walkability is 4.7/20 (Car-dependent).

Overall

4.0★
150 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Lookout Pointe a good place to live?
We don't grade places — but the record is clear: across its 150 reviews it holds a steady 4.0★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Lookout Pointe?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Noise, Pests.Read the reviews
Does management respond to reviews at Lookout Pointe?
Management replies to 85% of reviews, and 91% of 1–2★ ones.See responsiveness
How does Lookout Pointe compare to nearby apartments?
By overall rating, it ranks #52 of the 97 apartments we track within 20 miles.See the local ranking
Is Lookout Pointe in a safe area?
Crime figures are city-wide, not building-specific. Provo reports about 12.8 property offenses per 1,000 residents a year — 14% below the Utah average (FBI).See the crime data
What's near Lookout Pointe?
The nearest grocery is 1.2 mi away, and 6 restaurants sit within a mile.See what's nearby
How walkable is Lookout Pointe?
It scores 4.7/20 for walkability, car-dependent (EPA).See livability

The apartment itself

as of Jun 2026

Studio–2 bed · 425900 sq ft

4 floorplans

Studio
425–595 sqft · 2 plans
1 bed
600 sqft · 1 plan
2 bed
825–900 sqft · 1 plan

Amenities

PoolPet-friendlyDog parkBalcony / patiopet exercise parksundeckassigned & guest parkingcity & mountain viewsGoogle Fiber
Check current availability & pricingOn the official site for Lookout Pointe— we track the rating history, they list what's open now.

From the property's own listinglookoutpointeapts.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Fairly consistent±0.3

Its rating has stayed within about ±0.3★ of its average over time, month to month.

Biggest dip: −1.3

Sharpest stretch: fell from about 4.8★ to 3.5★ around Apr 2026, and has stayed lower since.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 150 reviews by rating, back to Oct 2019. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

19
20
21
22
23
24
25
26
Management
·
3
1
1
6
1
3
2
Fees & rent
·
2
·
1
5
2
3
·
Cleanliness
·
1
·
·
·
3
1
1
Maintenance
1
1
·
·
1
2
1
·
Noise
·
1
·
·
1
1
1
1
Pests
·
·
·
·
·
·
2
2
Safety
·
·
·
·
1
1
2
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
3
1
1
6
1
3
2
Fees & rent
2
1
5
2
3
Cleanliness
1
3
1
1
Maintenance
1
1
1
2
1
Noise
1
1
1
1
1
'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (65)
  • ★★★★★Jun 2026
    MaintenanceAmenitiesPets & policy

    We've been here for over 3 years now, (with our dog). Life on the benches is great! Easy, immediate access to trails. A nice community pool, excellent views, decent amenities. Management and maintenance are always kind, responsive, and fitting in meaningful improvements.

  • ★★★★★Jun 2026
    MaintenancePets & policyAmenities

    We really love living right on the mountain and the maintenance is awesome.. They are very attentive; they quickly resolve any concerns you have about your apartment. The people from the office are really nice , if you have pets here is a good place to live too they have a area where you can let you dog and play .. and big area greeen and nice and a pool for when is hot outside l been living in this place for about almost 3 months l can tell is a good place to live if you looking for a place to live you should definity come and take a look ;)

    Management responded

    Thank you for your kind words! We're glad you're enjoying your home and our community. We strive to make every resident feel comfortable and happy—thanks for being part of it! -Your team at Lookout Pointe

  • ★★★★★Mar 2026
    MaintenanceAmenities

    Neighbors, maintenence, and office helpful. Apartment itself is very nice but not too flashy. A few bumps over almost 6 years of my living here... just wish it had a way in and out that is not so steep and a laundry/ community room/ gym on my floor with a restroom. Some of the kindest people in the world.

  • ★★★★★Feb 2026

    Current office staff, Jenson and Maddy are great, and have made a real effort to listen to concerns and make needed changes.

  • ★★★★★Jan 2026

    Living in a welcoming community can truly enhance one's quality of life. A friendly and efficient staff contributes greatly to a positive atmosphere. These positive interactions create a sense of belonging and happiness. I love living here at Lookout Point with their amazing views of the valley below.

  • ★★★★★Jan 2026
    Noise

    I love this place thank you guys for getting me in here it's taking a lot off my mind. It's so peaceful and quiet. I recommend this place to everybody. I'm so thankful for our management they are awesome. Do such a good job and help as soon as they can

  • ★★★★★Jan 2026

    Friendly staff! Great views overlooking the city. Overall, great place to live.

    Management responded

    Wow, thank you for the glowing review! It means the world to us that you’re happy with your experience at Lookout Pointe.

  • ★★★★★Jan 2026

    Lookout point is great!!! Thank you Jensen for your hard work! I like living here at lookout pointe

  • ★★★★★Dec 2025
    Maintenance

    I love living here at Lookout Pointe Apartments! Maddy and Jenson are very on top of things in the office, and the maintenance team Jedd and Jason are quick with repairs. The views are amazing, apartments are cute & it’s very reasonably priced in today’s market.

    Management responded

    Hi Sarah, We’re thrilled to hear our team has provided a great experience! We take pride in offering prompt, professional service and it’s wonderful to know our efforts are making a difference. Thanks for being part of our community at Lookout Pointe!

  • ★★★★★Nov 2025
    MaintenanceAmenitiesSafety

    I have been living at Lookout Pointe for almost a year now and I couldn’t be happier with my decision to move here. The management team is incredibly responsive and always goes above and beyond to ensure residents are comfortable and satisfied. The maintenance staff is prompt and efficient, addressing any issues within hours. The amenities are top-notch, including a beautiful swimming pool and a cozy lounge area overlooking Utah lake which is perfect for relaxing. The neighborhood is safe and welcoming, making it an ideal place for families, professionals, and students alike. Overall, Lookout Pointe offers an exceptional living experience, and I highly recommend it to anyone looking for a new home. Five stars all the way!

  • ★★★★★Oct 2025
    MaintenanceFees & rent

    We loved living right on the mountain and the maintenance was so amazing! There were some errors made with our lease renewal when we lived here so just make sure you read everything carefully and add up what you are being charged. However ever since Jensen started working there things have been going so smoothly! He is very very nice and so helpful! He has helped us with everything we needed, advocated for us to corporate and really made a difference in our experience! I would recommend staying here if you like great views and access to trails!

    Management responded

    Elena Andelin, we are thrilled to see that you have been enjoying your time here at Lookout Pointe, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Sep 2025
    CleanlinessSafety

    I've lived in these apartments 21 years and I just wanted to say that I'm finally thankful to AMC for giving us the property manager that we deserve! Jenson is absolutely on point with making this place a respectable, clean and positive place to live again. He is professional, very sincere and calm with helping tenants resolve issues. I feel comfortable and safe living here for the first time in years. The leasing agents are also excellent as well as the amazing maintenance team. Thank you for making me feel like I can call this place home again!

    Management responded

    Shawna Fisher, we are thrilled to see that you have been enjoying your time here at Lookout Pointe, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Jul 2025

    Had an issue caused by outside circumstances unrelated to the staff at lookout pointe, Andria and Emily were both extremely understanding in resolving the problems for the move in caused by the aforementioned unrelated circumstances. The staff here are responsive, knowledgeable, and most importantly, very kind.

    Management responded

    Thank you for the wonderful review. Our staff strives to always be prompt and professional.

  • ★★★★★May 2025
    Maintenance

    I've had a great experience living here! The property is well-maintained, and the entire staff is incredibly helpful and professional. A special shout-out to the manager, Andria — she's truly amazing! Always approachable, responsive, and genuinely cares about the residents. Her dedication makes a big difference and really sets this place apart. Highly recommend!

    Management responded

    Thank you for the amazing 5 star review

  • ★★★★★May 2025

    Great experience. Property manager is really nice.

    Management responded

    Jace, thank you for the 5 star review. We are so pleased to hear that you are happy with the community and staff

  • ★★★★★May 2025

    Awesome place Andrea is the best

    Management responded

    Michael, thank you for the 5 star review. We enjoy you as a resident and your continued residency

  • ★★★★★May 2025

    I’ve had a great experience living at this apartment complex so far! The leasing office team - Andrea and Emily - are seriously an awesome duo! Andrea went above and beyond to help me get into my apartment a few months back, and I’ll always be grateful for how supportive and kind she was through the whole process. Emily recently joined the team, and she has been doing an amazing job!!! They’re both friendly, professional, and genuinely care about the residents. It makes a big difference knowing the office is run by people who actually want to help you out 💚🙌🏼🌞

    Management responded

    Leo thank you for the amazing 5 star review. We have enjoyed having you as a resident here at Lookout Pointe

  • ★★★★Jan 2025
    MaintenanceFees & rent

    The building was built in the 70s and i dont think its ever been looked at since, my oven the entire time i lived there was straight out of the 70's and had a lot of issues with heating too much and cooking unevenly. Despite my frustrations I did enjoy living here and will miss it. The view to look over the city lights at night was beautiful and i loved getting up and going out to be right next to the mountains and watching the sunrise. I liked that I didnt have to drive to get to several hiking spots cause they were right next door. the leasing office ladies were always fun to chat with and were understanding whenever I needed to submit a complaint or inquiry. Its sad how expensive the housing market has gotten because I simply could not afford to continue living here but I already miss it.

    Management responded

    Esther. Thank you for the 4 star review. We enjoyed having you as a resident and you will be missed

  • ★★★★★Nov 2024
    CleanlinessMaintenance

    Very nice and clean place to live. The Office staff are very nice and will help with any concerns that you have. Maintenance is on top of the orders that you up in and most everyone is very nice at the apartment.

    Management responded

    Thank you so much for a 5 star review. We are very happy to hear that you are having a great experience with the property and the staff

  • ★★★★★Oct 2024

    Smooth friendly and generous with their time. Answered all my questions

    Management responded

    Chris, thank you for the 5 star review. We are pleased to have you be apart of our community

  • ★★★★★Oct 2024

    One of the smoothest move ins I've ever had!

    Management responded

    Thank you for the 5 star review. We're thrilled to hear that your move-in process was smooth at Lookout Pointe!

  • ★★★★★Aug 2024

    Awesome experience applying. Process fast and people at office were amazing Very kind and helpful Even my dog love already this place Thank you!

    Management responded

    Gonzalo, thank you for the wonderful 5 star review. We are happy that you are enjoying your experiance

  • ★★★★★Aug 2024
    Pets & policy

    Beautiful views. Great hiking trails. The staff works hard and is amazing. They really care about their residents. I love that they allow pets. Not many places do.

  • ★★★★★Aug 2024
    MaintenanceAmenities

    Great place to live. Love my view from my balcony. Close to hiking and downtown Provo. Very affordable for the view and location. Maintenance is quick and responsive. The office staff are very friendly and personable. Andria and Keisha make a great team. Andria is one of the best managers that I have come across. She is friendly and she does a great job keeping the property clean and orderly. She is always smiling and laughing and makes you feel welcome. This is the place to be if your looking for a great apartment,with views and an amazing staff

    Management responded

    Thank you for the great 5 star review. We really apricate you and your residency at Lookout Pointe

  • ★★★★★Jun 2024
    AmenitiesCleanliness

    Andria is the best landlord I’ve ever had I’ve been living here a few years and the staff before that gave me a lot of trouble. She always has these fun events that she plans for the apartments and she’s always on top of everything,she keeps the pool and apartments clean ,you can tell she really loves her job(: the apartments are absolutely beautiful and having an amazing landlord makes living her so much more comfortable I can sleep at night knowing any problems I do have will be resolved thank you so much Andria<3 proud tenant on your side for sure 🥰

    Management responded

    Thank you for the 5 star review. We enjoy having you as a resident. We thank you for your residency and your kind and heartfelt words.

  • ★★★★★Jun 2024
    Noise

    Friendly staff, quiet area, beautiful scenery 👌

    Management responded

    Stephanie, Thank you for the amazing 5 star review.

  • ★★★★★May 2024

    This apartment is ran very well, the staff is out of this world. Don’t get me wrong it sucks living here in Utah but Andria, Keisha, Kyle and Jedd help make my living experience amazing.

    Management responded

    Ryan, Thank you for the 5 star review. Our staff prides itself on making Lookout Pointe a fun and comfortable place to live.

  • ★★★★May 2024
    MaintenanceSafety

    In advance id like to say: The staff was super nice. Andrea is a 5 star property manager. She was absolutely amazing and helped me with everything i needed, and she really did care about people's situation and gave great advice as far as renting and staying safe financially in today's world. I'm extremely grateful to have a friend like her while I lived there. For the sake of a honest review though: Pros: Nice facility Nice staff Yard work was taken care of often. They were also quick with maintainance requests and that is a huge plus. The maintainance crew was amazing about keeping the facility working and clean. Some of the cons tho, The place didn't feel the most secure. I had my car broken into a few times, thankfully nothing major There were people walking around a lot at night often high, which isn't necessarily bad but it was kind of intimidating. I was lucky and never ran into any issues but I'm not one to say there never was any. My biggest concern is if you need to leave the apartment for any given reason before your lease is up. It's extremely expensive. So plan accordingly.

    Management responded

    Thank you for taking the time to share your feedback, Joshua Winget. We always strive to provide the best experience possible and It is very important to us that you feel safe in your home and within our community, so we invite all residents to report suspicious or criminal activity to the local authorities and to let a member of our team know what happened.

  • ★★★★★Dec 2023
    Maintenance

    Love the staff.!!! matinece team was fast and did a perfect job..!! Thanks so much guys your the best !!! <3

    Management responded

    Thank you Angela for the 5 star review. Thank you for being an awesome resident

  • ★★★★★Dec 2023

    They’re very nice when you come into the office. It didn’t used to be that way. They are very attentive to any questions I have. Makes me feel very comfortable to live here, which I have many times in the past. They make it interesting to decorate and to be with others while decorating. They’re very friendly. I like helping out the office however I can.

  • ★★★★Nov 2023
    Maintenance

    The apartment's location is very beautiful especially if you enjoy hiking or being in nature. Winter can be a trek however, with how steep the hills are but if you plan accordingly, it's not a complete nightmare. The current staff here are also very kind and understanding in regards to tenant concerns but tend to be understaffed for the amount of maintenance services needed. Overall, the apartments are nice for what you pay for and it's a good place to start for first time apartment renters.

    Management responded

    Michael, Thank you for the wonderful review. Please let us know if you have any maintenance issues and we will get those taken care of ASAP. Thank you for being a wonderful tenant

  • ★★★★★Nov 2023

    I have lived in apartments most of my life and i have never had a management team as kind and understanding as lookout pointe. Andria and her team are very open and look out for their tenants. They communicate when things are wrong and are quick to work on situations when they arise. I highly recommend applying here as you will probably never find a management team that supports you and other tenants.

    Management responded

    Eddie, Thank you for the great review. We really appreciate it and having you as a wonderful tenant. Thank you from our staff

  • ★★★★★Nov 2023
    MaintenancePets & policyAmenities

    I've lived here for going on 3 years. It's Amazing beautiful scenery everywhere you look. Management is amazing. I've never had a problem getting anything fixed. My repairs are done correctly and in a reasonable amount of time. They're are friendly and caring. I love the friendly atmosphere with my neighbors. They're truly pet friendly with amenities for the animals all over the property. It's amazing!!! But don't get me wrong. If you don't follow the rules in the lease. You will be held accountable. If you don't clean up after your pet you will be held accountable. But this is what keeps it a peaceful place to live for everybody. Which I appreciate greatly.Thank you

    Management responded

    Tammy, Thank you for the 5 star review! Thank you for being a long term resident. We appreciate your residency and your kind words.

  • ★★★★★Nov 2023

    I love our new management crew. They treat you like a human instead of just a tenant. It’s refreshing.

    Management responded

    Thank you for the great review. We appreciate you as a resident and you being such a great tenant

  • ★★★★Nov 2023
    Fees & rent

    The office staff is amazing and work really hard at what they do. My only downside is the way utilities work and that you pay 50 for cable even if you don’t use it.

    Management responded

    Thank you Kaylee for the amazing review. We appreciate the kind words. Thank you for your continued tenancy

  • ★★★★★Nov 2023

    Thank you so much to Andrea she always helps with my questions and concerns. She is the most sweetest and charismatic person I know here she’s been running the office and makes living here at lookout pointe fun, I absolutely love that she finds fun things to do on doors during holidays like Halloween. I appreciate you for working with me and I highly appreciate your patience it truly shows you care about your tenants and you do your absolute best at satisfying the guest.

    Management responded

    Thank you for the amazing review. Thank you for being such a wonderful tenant. We really apricate you as a resident. And your continued tenancy

  • ★★★★★Oct 2023

    Lived here for 5 years and counting great management great view great place to live

    Management responded

    Thank you Curtis for the awesome review. And thank you for being a long time resident

  • ★★★★★Oct 2023
    CleanlinessMaintenance

    I love our new team management. They do a great job compared to the past management team. They have improved the property and the office setting feels inviting. They are very personable and make you feel like home and they care about the residents. They work hard to make this property clean and organized. The management team is helpful and they care The maintenance team is prompt and friendly. I love living here and love the area

    Management responded

    Thank you Lupita for the awesome review. We appreciate you as a resident.

  • ★★★★Jun 2023
    Fees & rentMaintenance

    If you want to live up and away from everything, this is a great location. That said, you definitely pay for the privacy. The apartment imposes almost $250 a month in fees and utilities on top of an already high rent. The units themselves are small and don't get much light. And the laundry room is in the bottom corner of the building. The management company is no nonsense and does not tolerate any variances. And the air conditioning cannot be controlled by the individual units. It is controlled by exterior temperature. When I complained that my unit was too cold in the summer, I was told to turn my heater on.

    Management responded

    Thanks for the stellar rating, Kate Beeson! We're happy to hear you're enjoying your stay here at Lookout Pointe! We strive to provide each and every resident with a true 5-star experience, so if there's anything we can do to earn that extra star from you, don't hesitate to let us know!

  • ★★★★★May 2023
    SafetyPets & policyAmenities

    Honestly, one of the best places I’ve ever lived. I feel safe. I feel comfortable. I can have my cat. The ground are amazing. A pool that is taken care of better than any other one I can go to??? Communicative management. Friendly neighbors. Just all around good vibes, honestly. I feel lucky to live here, in my cute little studio. Also; the quails are so cute!

    Management responded

    Kade Boulter, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Lookout Pointe at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Mar 2023

    Management was amazing and very helpful. The apartment was roomy. The view was absolutely amazing! It really was just a nice place to call home.

    Management responded

    Journey Rose, we are thrilled to see that you have been enjoying your time here at Lookout Pointe, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Feb 2023

    Office lady’s are super polite and helpful. They make you feel like family. Great view.

    Management responded

    Hello Kaylee, thank you for your review and positive feedback on Lookout Pointe! We're so glad to hear that our office staff and great views have helped you create a home that you love!

  • ★★★★★Dec 2022

    The leasing office is incredible Regi & Whitney are sweethearts! I love the astounding views at lookout pointe. I fell in love instantly with this community!

    Management responded

    Morgan, thank you for the kind words! We're so happy you chose us to build your home and are glad to hear you've had a great experience at Lookout Pointe!

  • ★★★★★Jul 2022

    They were amazing at helping me get into these apartments! They were so kind!

    Management responded

    Hi! Raigan Thank you very much for the wonderful compliment. The {Lookout Pointe Team is pretty wonderful, and we are excited to share your review with them! Have a great day and thank you again!

  • ★★★★★Jun 2022

    Management very helpful and reached out right away about my concerns

    Management responded

    Hi Braden, our highest priority is your satisfaction, and we truly appreciate this great review! If there is anything you need, please feel free to call or visit the office at your convenience. Our friendly staff is always ready to assist!

  • ★★★★★Jun 2022
    Maintenance

    My request was handled so fast! They were so friendly and accommodating!! I’m really enjoying living at Lookout Point!!!!

    Management responded

    Thank you for sharing your experience at Lookout Pointe, Julie! Thank you for the feedback and choosing to be a part of our community. - Lookout Pointe Staff

  • ★★★★★Jan 2022

    Beautiful views, friendly employees, family like community

    Management responded

    When you're happy, we're happy -- thanks for leaving this review D! We're proud to have you as part of our community here at Lookout Pointe.

  • ★★★★★Oct 2021

    Office has been really supportive and helpful in getting us settled! Such friendly and great people! Loving our new home so far and so glad we have a place to stay and call our own♥️ Looking forward to renewing our lease!!!(also what an amazing veiw!)

    Management responded

    Hi, Caitlynn! Thanks for leaving us such a wonderful review! We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing! Thank you, once again, for your kind words.

  • ★★★★★Oct 2021
    AmenitiesPets & policy

    Recently moved in and have been loving everything so far! Management is super helpful and quick to address any of our concerns. The view is incredible and definitely cannot be beat as well as the awesome amenities like the pool and dog park! Would 100% recommend this apartment complex!

    Management responded

    Hi Jorge, Thank you so much for your review! We are glad to hear you enjoy living at Lookout Pointe! Thank you for your your time to share you thoughts on our community! We look forward to seeing you soon!

  • ★★★★★Oct 2021

    I really love all the new Renovations that is taking place. I renewed my lease for another year because at first I was not sure if this is the place I wanted to be but now I am in love with this place. Management is very helpful and is kind.

    Management responded

    Dear Yasundara, thank you for your review and recommendation! We're delighted that Lookout Pointe is a perfect fit for your needs! We're more than happy to provide you with a wonderful living experience and look forward to having you as a happy resident for years to come!

  • ★★★★★Aug 2021
    AmenitiesPets & policyCleanliness

    Management here is amazing. Regi sees the tenants as human and treats us as such. I've never had an apartment manager that went so far and above. My five stars goes to them. We also really enjoy the pool that's here, and can vouch that it gets cleaned every morning. It is the best value for what you're paying. Is it brand new or come equipped with all the fancy stuff in those newer apartments? No, but it's sufficient, especially for those who are struggling to find a place within their budget that also accepts pets. I think the property manager makes a lot of effort to ensure that the complex doesn't stink like animal. They take care of you, simple and to the point.

    Management responded

    Wow Damian! We are so glad to see you are enjoying your stay at Lookout Pointe apartments, and that our management has really hit the mark with you! We are proud to see that the five-star experience we aim to provide has paid off to help you feel like a valued member of our community! If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Jul 2021

    Reasonably priced and solid neighbors. Gunnar in the office made sure I was taken care of.

    Management responded

    Antwoyn, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Lookout Pointe at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★May 2021
    Maintenance

    I came to this place two months ago and I am loving the place. I enjoy the spectacular view everyday. The people at the office are very kind and helpful. Maintenance is on point. I moved in for 6 months because I was scared at first but now I am thinking of extending my lease. Keep up the good work guys!!

    Management responded

    Hi Yasundara, We are so thrilled that you are loving your new home at Lookout Pointe, and we are glad to see that our hard work is paying off to provide you with a positive experience! If you need help with anything, please feel free to give us a call at 801-377-5201!

  • ★★★★★Feb 2021

    the friendliest apartment community i’ve ever been to. they were so willing to help and were very understanding of my current situation! such a nice breath of fresh air :) 10/10 recommend

    Management responded

    Aiden, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Lookout Pointe at every turn and we are delighted that our efforts have hit the mark with you! We look forward to your continued residency, and if you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Jan 2021
    Pets & policy

    Roomy apartments with unbeatable views! Right next to the Y trail head and the Bonneville Shoreline Trail. Lookout Pointe is one of the few places the allows pets. They have the best management, always kind and caring.

    Management responded

    Nothing warms our heart like seeing a 5-star rating of our community, Rachel! We are so glad to see you had a good experience at Lookout Pointe Apartments! Feel free to swing by the office or give us a ring if you ever need anything - we're always happy to help!

  • ★★★★★Dec 2020
    Maintenance

    Very detailed in directions and the process of the move in. Also appreciate how personable they are and friendly. Coming from someone who works in the service industry, I appreciate them connecting and being understanding. Thanks guys! Only thing that I had a problem with is the HVAC. They use swamp coolers which seemed to never keep my apartment as cool as I would like.

  • ★★★★★Oct 2020
    Noise

    I myself have been there for just over a year and as it was the first time I moved out of the family house, it could not have been a more perfect place for me to the cost of the apartment that was within my budget. I had one of the few apartments that didn't have a balcony but it never bothered me aside from half the window was covered by a bush; due to the fact that I was on level with the garden/walk way. My apartment had also newly installed wood flooring to the previously carpeted units that they were changing from. I had multiple changes of neighbors and all were friendly to me. The apartments were sound insulated enough that I didn't need to worry about playing video games long into the night without bothering any neighbors. Aside from the occasional unending barking dog that lasted through the night/early morning. I had a very good and excellent time here at Lookout Pointe. The staff at the office were nice and when I submitted a window fix to install a fly screen, they were professional and submitted everything on paper to keep for records. There is a downside of living on the side of a mountain which is during winter storms, there's a higher chance of sliding down the roads, which can be slightly concerning depending on the car you own. Overall I enjoyed my time at Lookout Pointe very much and I would highly recommend it to other people.

    Management responded

    Thank you for the rave review Nathan! We are so happy to see that Lookout Pointe has left such a positive mark! Our staff is always happy to help should you ever require any further assistance!

  • ★★★★Sep 2020
    NoiseCleanliness

    Unfortunately, the the management is amiable and responsive, the swamp cooler shares with three apartment units. This allows sound, smells etc. to cross contaminate. However the view is amazing!

    Management responded

    Mary, thank you for the excellent review of Lookout Pointe! It pleases us to see that your experience had overall been so positive as we strive to provide excellent service in each and every situation. If you ever need anything going forward, please do not hesitate to give us a call or stop by the office. We are always happy to assist.

  • ★★★★★Aug 2020

    Its been a great place to live, management has been very understanding with the current times and have made the stay here one to remember

    Management responded

    Alex, Thank you for your stellar rating We're happy to hear you're enjoying your stay here at Lookout Pointe! We glad to see that we are hitting the mark to provide a true 5-star experience. If there's anything we can do to earn that extra star from you, don't hesitate to let us know!

  • ★★★★★Aug 2020

    You know, for my first apartment it ain’t that bad. Beautiful location with friendly staff, I recommend this place for sure.

    Management responded

    Isabella, we are thrilled to see that you have been enjoying your time here at Lookout Pointe, and are proud to see that the five-star experience we aim to provide has really hit the mark with you. If we can do anything to assist you, or if you need anything from us, please do not hesitate to reach out. We are always happy to help.

  • ★★★★★Aug 2020

    Amazing Staff and Property managers I've been a a few apartments and never been in one with a staff quite like this, great people super easy going and helped with all my needs! Thanks again!

    Management responded

    Brody, we are absolutely thrilled to hear that your experience at our community has been such a pleasant one. We have been working hard to improve Lookout Pointe at every turn and we are delighted that our efforts have hit the mark with you. We look forward to your continued residency. If you need anything, please be sure to reach out! Thanks again!

  • ★★★★★Apr 2020
    Fees & rentPets & policyParking

    The prices are a little on the higher end, but you're definitely getting your money's worth. You won't find a better place location-wise in Provo, you're out of the valley a bit and have privacy and you feel safer but you're also close enough to stores that it's not a hassle to go anywhere. The pet policy is great and they're super pet friendly. The covered parking is really nice and the maintenance guys do a fantastic job upkeeping everything. All of the staff, especially the people in the office are incredible, honestly super super sweet and understanding.

    Management responded

    Thank you for the rave review and staff shout-out, Sarah! We will be sure to pass along your kind words to our team. We couldn't be happier that you decided to call Lookout Pointe home! Our staff is always happy to help should you ever require any assistance. Feel free to stop by the leasing office or give us a call!

  • ★★★★★Jan 2020

    Wonderfull place with the nicest staff you will ever meet appartments are beautifull along with the view of the mountains and the valley beside them, wonderfull place if your looking!!!

    Management responded

    Thank you for this glowing recommendation of Lookout Pointe, Daniel! We're thrilled to hear our attentive staff, wonderful homes, and beautiful scenery have all helped create such an exceptional experience for you here! If there is anything you ever need, don't hesitate to reach out to the office and let us know. Our team is always happy to help! Thanks again!

  • ★★★★★Jan 2020

    I have lived here since April 2017. There have been several changes in management during that time, but I have to say that Regi is a caring and compassionate person. She truly cares about the property and more importantly for the residents. I know that she has a lot on her shoulders keeping everything organized, but is very kind and fair. It will be sad to leave (necessary due to medical reasons), but I will remember my time here fondly.

    Management responded

    Thank you, Kayla! While we'll miss counting you among the valued members of our community, we're thrilled to hear you'll be left with such fond memories of your time with us here at Lookout Pointe. We will be sure to pass along your kind words to Regi and the team! We've truly appreciated your residency over the years and thank you again for sharing your experience. Remember, the office is always just a quick phone call away should you ever need anything. Our team is here to help!

  • ★★★★★Oct 2019

    The community is amazing, the staff are knowledgeable and friendly, and the apartment is very nice. I love it!

    Management responded

    Thank you, Bella! We love counting you among the valued residents of the Lookout Pointe community and hope to do so for many years to come! It's awesome to hear that our beautiful homes and attentive staff have helped create such an exceptional experience for you here. If there is anything you ever need, don't hesitate to reach out to the office and let us know. We want to ensure your time with us remains worthy of these five stars! Thanks again!

Management responsiveness

Management replies to 85% of reviews — and 91% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Lookout Pointe ranks nearby

Where Lookout Pointe stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Lookout Pointe

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Provo — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

12.8
property offenses per 1,000 residents · 2024
14% vs Utah (15.0)
Provo Utah U.S.

Source: FBI Crime Data Explorer · Provo Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.9 mi

6 in 1 mi·204 in 5 mi
Grocery

BYU Creamery Outlet at Helamen

+11 more1.2 mi
  • BYU Creamery at Wyview1.8 mi
  • Smith's1.8 mi
  • Maceys1.9 mi
  • Day's Market2.1 mi
  • Rancho Markets2.2 mi
  • Asian Market2.3 mi
  • Walmart Neighborhood Market2.3 mi
  • Fresh Market2.3 mi
  • Grocery Outlet2.5 mi
  • Sprouts Farmers Market3.2 mi
  • Trader Joe's3.4 mi
Parks

Kiwanis Park

+8 more0.5 mi
  • Picnic Area of Wymount Terrace0.8 mi
  • The Quad1.0 mi
  • Rock Canyon Trailhead1.1 mi
  • Bertrand F. Harrison Arboretum and Botany Pond1.2 mi
  • The Park at Rock Canyon1.2 mi
  • Memorial Park1.3 mi
  • Joaquin Park1.4 mi
  • Neighborhood Park1.4 mi
Schools

Wasatch Elementary School

+11 more0.3 mi
  • Provo Peaks Elementary School1.4 mi
  • Rock Canyon Elementary1.5 mi
  • Centennial Middle School1.6 mi
  • Provost Elementary School1.8 mi
  • Provo ATA Martial Arts Club1.8 mi
  • Mountainland Technical College1.9 mi
  • Timpanogos Elementary School2.2 mi
  • Timpview High School2.2 mi
  • Dixon Middle School2.4 mi
  • Edgemont Elementary School2.4 mi
  • Utah Valley Vocational School2.5 mi
Gyms & rec

VASA Fitness

+10 more0.9 mi
  • Marriott Center Annex1.0 mi
  • Peaks Ice Arena1.1 mi
  • Liberty Square1.2 mi
  • Track and Field Complex1.4 mi
  • Britney Apartments Pool1.4 mi
  • Provo Recreation Center1.9 mi
  • Personal Fitness Systems2.1 mi
  • Vasa2.9 mi
  • Hotworx3.5 mi
  • 3b Yoga3.7 mi
Pharmacies

Edgemont Pharmacy

+1 more2.6 mi
  • Walgreens3.8 mi
Hospitals / clinics

BYU Student Health Center

+11 more0.9 mi
  • Utah State Hospital1.2 mi
  • Mountainlands Community Health Center1.7 mi
  • Utah Valley Hospital1.9 mi
  • Revere Health2.1 mi
  • Rock Canyon Periodontist2.1 mi
  • IOCDME3.1 mi
  • Orem VA Clinic3.9 mi
  • University of Utah Health Clinic4.0 mi
  • Utah Valley Specialty Hospital4.2 mi
  • Provo Canyon Behavioral Hospital4.6 mi
  • CareNow Urgent Care4.9 mi
Bus stops

900 N / 800 E (EB)

+11 more0.8 mi
  • Health Center0.8 mi
  • 450 North (King Henry)0.8 mi
  • 900 N / 800 E (WB)0.8 mi
  • Wilkinson Center0.9 mi
  • BYU South Campus0.9 mi
  • Museum of Art0.9 mi
  • University Pkwy @ 750 E0.9 mi
  • 900 E / 450 N (NB)1.0 mi
  • BYU North Campus1.0 mi
  • 900 E / 450 N (SB)1.0 mi
  • Missionary Training Center1.0 mi
Commuter rail

Provo Central

+1 more2.3 mi
  • Provo2.4 mi
Stadiums

Marriott Center

+3 more1.1 mi
  • Miller Park1.2 mi
  • LaVell Edwards Stadium1.4 mi
  • UCCU Ballpark5.0 mi
Industrial area

nearest zone

0.9 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

4.7/ 20 walkability

Car-dependent

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

56avg AQI · last ~90 days

Moderate

Peak 140 AQI on a bad-air day · PM2.5 avg 9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 51 · ModeratePeak 140

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 39.6); highest around Jul (AQI 65). PM2.5 peaks in Mar (12.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 22° in winter to 89° in summer; wettest month Dec (2.96"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Lookout Pointe.

3 selected · this building includedCompare 4

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.