Aggregated from public reviews
Whitley Apartments
301 Brazos St, Austin, TX 78701
150 reviews · Apr 2023 – May 2026
The short version
Whitley Apartments in Austin holds 4.7★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Austin property crime runs about 32.9 per 1,000 residents — 59% above the Texas average. Walkability is 18.8/20 (Most walkable).
Overall
Trend
Average rating over time · 3-mo smoothed
Common questions
Each answer links to the section that backs it.
- Is Whitley Apartments a good place to live?
- We don't grade places — but the record is clear: across its 150 reviews it holds a steady 4.7★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
- What do reviewers praise and complain about at Whitley Apartments?
- Reviewers most often praise Management and Amenities.Read the reviews
- Does management respond to reviews at Whitley Apartments?
- Management replies to 97% of reviews, and 90% of 1–2★ ones.See responsiveness
- How does Whitley Apartments compare to nearby apartments?
- By overall rating, it ranks #4 of the 24 apartments we track within 20 miles.See the local ranking
- Is Whitley Apartments in a safe area?
- Crime figures are city-wide, not building-specific. Austin reports about 32.9 property offenses per 1,000 residents a year — 59% above the Texas average (FBI).See the crime data
- What's near Whitley Apartments?
- The nearest grocery is 0.5 mi away, and 224 restaurants sit within a mile.See what's nearby
- How walkable is Whitley Apartments?
- It scores 18.8/20 for walkability, most walkable (EPA).See livability
The apartment itself
as of Jun 2026Studio–2 bed · 514–1,379 sq ft
17 floorplans
- Studio
- 514–544 sqft · 3 plans
- 1 bed
- 698–1,017 sqft · 7 plans
- 2 bed
- 1,070–1,379 sqft · 7 plans
Managed by Kairoi Residential
Also operates River Oaks, The Quincy — among the buildings we track.
Amenities
From the property's own listing — whitleyaustin.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.
How consistent is the rating
Its rating has stayed within about ±0.2★ of its average over time, month to month.
Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.
Every review over time
All 150 reviews by rating, back to Apr 2023. Bands of orange show when low ratings clustered. (Older dates are approximate.)
How the rating mix shifted over time
Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)
Rating trend, two ways
Mean (solid) vs median (dashed) by year — a gap means opinion split that year.
Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.
When complaints happened
Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.
Which complaints are rising or fading
Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.
What reviewers praise vs complain about
Click any topic to read those reviews.
- ★★★★★May 2026MaintenanceAmenities
This is the nicest place I’ve ever lived at. I genuinely don’t think there’s a better building in Austin, amazing amenities, attentive staff, beautiful apartments, high end appliances, practical layouts, and breathtaking views. Thank you to Mitch, Melissa the concierge staff and maintenance staff for making this such a pleasant experience.
- ★★★★★May 2026
Perfect location, right in the heart of it all. Very walkable and convient and with super friendly staff. Kerry, is an amazing concierge, super witty, helpful, and kind. Truly one of the best I have been around.
Management responded
We appreciate you bringing our prime location and ease of access to our attention. Kari will be delighted to receive your positive feedback regarding her service.
- ★★★★★May 2026Noise
Had an easy move and excited to be living here. Happy that getting my utilities and internet was easy to handle, thanks to the office staff. Great, friendly neighbors!
Management responded
We are elated to hear about your easy move and positive experience with our office staff and neighbors!
- ★★★★★Mar 2026
Great location! Staff is super friendly and the community is nice and clean.
Management responded
We appreciate your positive feedback regarding our location, the courtesy of our staff, and the cleanliness of our community.
- ★★★★★Mar 2026Fees & rentAmenities
I lived there for 3 years and could not be happier! The management Karlos is very creative with planning community events. There is a community coffee house with more than enough supplies to start your day or end it. If I didn't have to move, I would definitely renew my lease. The only caveat is that always one of the elevators is out of service. This is the biggest complaint I had in 3 years, you can guess how good it was!
Management responded
We deeply cherish your 3-year residency and are truly grateful for your wonderful feedback! Thank you for highlighting Karlos and his creative approach to planning community events - we're so proud of his dedication to fostering a vibrant community atmosphere. It's fantastic to hear that our community coffee house has been such a valuable amenity for you, providing those essential supplies to help start and end your days perfectly. We completely understand your satisfaction with your experience here, and while we're sorry to see you go due to your move, we're thrilled that you would have chosen to renew your lease if circumstances had been different. We sincerely appreciate you bringing the elevator concerns to our attention, and we will definitely work on addressing these maintenance issues to ensure better service for all our residents.
- ★★★★★Jan 2026MaintenancePestsParking
Throughout my extensive experience as a concierge at numerous high-rise properties in downtown Austin and California, I’ve never encountered a maintenance manager as exceptional as Sergio at The Whitley. His dedication and approach truly set him apart.”
Management responded
Kari, we're so unbelievably appreciative of your shared experience and excited to have you at Whitley! Our team is thankful for your heartwarming review, and we're happy to continue providing an even better experience as we progress together in 2023. Have a remarkable day! - Your Whitley Team
- ★★★★★Dec 2025Fees & rent
Very kind and attentive staff who make you feel welcome.
Management responded
We're excited to hear that you found our staff kind and attentive. Thank you for your positive feedback, Zaki!
- ★★★★★Sep 2025
What an amazing staff! They made my move easy and I felt so welcoemd!
Management responded
Your positive experience means everything! Thank you for recognizing our amazing staff who made your move easy.
- ★★★★★Jul 2025PestsParkingAmenities
★★★★★ 5 Stars – A Fantastic Living Experience in Downtown Austin Living at The Whitley has been one of the highlights of our time in Austin. From the beautifully designed units and top-tier amenities to the unbeatable location in the heart of downtown, everything about the property is thoughtfully curated and well-maintained. The gym, pool, and shared spaces are exceptional, and the views from the upper floors are something we’ll always remember. The property management team, along with Kairo, has consistently been professional, communicative, and respectful throughout our time there. Most recently, as we navigated a big life transition and prepared to move into our first home, they handled a potentially stressful lease-related situation with understanding and care. We’re incredibly grateful for the way it was approached, and it reinforced what we already knew: this team genuinely values its residents. If you're looking for an elevated, worry-free living experience in downtown Austin, The Whitley is the place to be. We’ll always look back on our time there with appreciation and would recommend it without hesitation.
Management responded
We sincerely appreciate your positive feedback regarding your residency at The Whitley. It's heartening to hear that you enjoyed our beautifully designed units, top-tier amenities, and unbeatable downtown location. We are especially gratified that our team's support during your relocation to your first home was beneficial and helped make the transition smoother. Thank you for recognizing our efforts to provide a worry-free living experience. We wish you all the best in your new home and are pleased that you'll look back on your time at The Whitley with fond memories.
- ★★★★★Jun 2025Fees & rentParkingAmenities
I lived at The Whitley and absolutely loved my experience. The staff is incredibly friendly and always made me feel welcome and taken care of. The building is kept 100% clean at all times — from the lobby to the common areas to the amenities, everything is spotless. The views from the apartment are insane — waking up to the downtown Austin skyline never got old. It’s the perfect spot if you want luxury living in the heart of the city with everything within walking distance. Highly recommend The Whitley to anyone looking for a high-quality, comfortable place to live downtown!
Management responded
Thank you so much for your feedback! We’re thrilled to hear that your experience with our team has been a positive one. We also appreciate you bringing your concerns to our attention — we’re always striving to improve. The elevator issues have since been resolved, and it appears the attachment you referenced relates to a temporary fob reader issue that has also been addressed. As for the dog park, we implemented a new cleaning method late last year, and we’ve been pleased to receive positive feedback on the improvement in odor. Your input is incredibly valuable in helping us continue to enhance the community experience. If there’s anything more we can do, please don’t hesitate to reach out to our team directly at 512-473-0301.
- ★★★★★May 2025Amenities
I could go on and on about the kind people I've met at the Whitley, but I wanted to take a moment and particularly appreciate Kari of the concierge staff! What an embodiment of the spirit of the building: a space that is never too busy to be kind! It is because of people like Kari that the Whitley felt like home. I'm grateful to know her and the Whitley is grateful to have her!! #GoWhitley!
Management responded
We are delighted to hear about Kari's exceptional service! Your words perfectly capture our commitment to creating a welcoming home through kindness and personal connections.
- ★★★★★May 2025MaintenanceParkingAmenities
I've lived at the Whitley for a little over 9 years and really had a great experience. Located in the heart of downtown, the Whitley is a very nice but laid back apartment complex that gives you access to all things downtown. The Lady Bird Lake walking trail is only 3 mins from the front door; you can get to Zilker in a little under 30 mins walking. The gym definitely gets the job done and I cancelled my Gold's membership after a bit (although the gym is not fantastic it's good enough). I continue to be impressed with the staff. The manager, front desk (Paul, Mitch, and Kerry (sp?) are fantastic), and maintenance staff are all great. My AC went out this morning and Juan and Amir, two of the maintenance staff, had it fixed within the hour. Great service and just high-quality people. After 9 years here, I very much recommend it to anyone looking to live downtown in a very nice but laid back apartment with access to all things downtown.
Management responded
We are grateful for your kind words and appreciate you taking the time to share your positive experience at Whitley Apartments. Your feedback is valuable to us. We're thrilled to hear that you've enjoyed your 9-year stay with us and that our location in the heart of downtown has been convenient for you. It's wonderful to know that our staff, including Paul, Mitch, Kerry, Juan, and Amir, have provided excellent service. We're also glad that our amenities, such as the gym, have met your needs. Thank you for recommending Whitley Apartments to others looking for a downtown living experience.
- ★★★★★May 2025Maintenance
Stunning community! Maintenance is amazing and timely. The General Manager Karlos has been so helpful and responsive to any need. They go the extra mile!!
Management responded
We are privileged to hear about your positive experience at Whitley Apartments! Thank you for sharing your feedback.
- ★★★★★Apr 2025Fees & rentParkingAmenities
I can’t say enough good things about The Whitley — it’s easily one of the best living experiences I’ve had in Austin. From the gorgeous, modern interiors to the unbeatable downtown views, every detail is top-tier. My apartment is spacious, full of natural light, and the finishes make it feel like a high-end condo rather than a typical rental. I love the location. It puts you steps away from some of the best spots downtown. Ethan, the leasing agent, was amazing. He went above and beyond during our entire process — professional, friendly, and genuinely helpful. He made it a breeze and made me feel right at home from day one. If you're looking for upscale living with a community feel and an incredible team behind it, The Whitley is the place. Huge thank you to Ethan and the entire staff for making this such a great experience!
- ★★★★★Mar 2025
We love the Whitley! Since being here I have to shout out the staff for all the amazing resident activities they have put on!! Wonderful environment, great people, and amazing location!
Management responded
Your kind words regarding your stay at Whitley Apartments have brought a smile to our faces. We deeply appreciate you taking the time to share your positive feedback.
- ★★★★★Mar 2025NoiseAmenities
This is the place to be folks! Gorgeous amenities, the coolest neighbors and the best staff (especially Karlos!!!!).
Management responded
We're ecstatic to hear you had a great experience at Whitley Apartments! Thank you for sharing your positive feedback. We're thrilled that you're enjoying our amenities and the community atmosphere. It's wonderful to know that you appreciate our staff, and we'll be sure to pass along your kind words to Karlos. Your satisfaction is our top priority, and we're glad to have you as part of our community.
- ★★★★★Mar 2025Maintenance
Appreciate maintenance staff addressing concerns same day! Thank you
Management responded
Jeremy, you're a great resident to have! We're glad all is going well, and we hope to continue this experience for you. Let us know how we can help! Sincerely, Whitley Team
- ★★★★★Jan 2025Maintenance
Writing this review after living here almost a year. The staff is excellent, friendly, and service their residents. Maintenance is very responsive (same-day if timing allows for it) and gets the job done.
Management responded
We deeply cherish your positive feedback on our staff and maintenance services. It's wonderful to hear that you've had such a positive experience during your time with us at Whitley Apartments. We take pride in our responsive maintenance team and friendly staff, and we're glad to know that their efforts have made a difference in your living experience. Thank you for choosing Whitley Apartments as your home for the past year. We truly appreciate your kind words and your continued residency with us!
- ★★★★★Dec 2024MaintenancePests
Maintenance team is great. Front desk staff are kind. Tenants are collectively good. All in all, good place to live. Management team is mediocre.
Management responded
Thank you for your review, Veronica. We appreciate your feedback on our maintenance team and front desk staff. We're glad to hear that you find our maintenance team great and our front desk staff kind. It's also wonderful to know that you feel the tenants collectively contribute to making this a good place to live. We value your input regarding our management team and will take your comments into consideration as we strive to improve our services.
- ★★★★★Nov 2024Fees & rent
Having resided at The Whitley for nearly three months, I can confidently say it's a hidden gem. The community of residents here is incredibly warm and welcoming, making it easy to feel at home. The location couldn’t be more perfect, with everything you need just a stone's throw away. But what really sets The Whitley apart is its remarkable staff, who go above and beyond to ensure a comfortable experience. Special mention to Kari, whose kindness and nurturing presence make her feel like a second mom. Her genuine care and attention truly enhance the living environment. Overall, I couldn't be more pleased with my decision to call The Whitley home.
Management responded
We're utterly delighted to hear about your positive experience at Whitley Apartments. Thank you for sharing your feedback with us. It's wonderful to know that you've found our community welcoming and that you appreciate our prime location. We're especially pleased that our staff, particularly Kari, has made such a positive impact on your living experience. Your kind words about feeling at home here mean a lot to us, and we're grateful to have you as part of The Whitley family.
- ★★★★★Nov 2024NoiseFees & rentAmenities
I have been living at the Whitley for about 6 months now, and it has been a great time so far. The apartments are well-designed, and the neighbors are pleasantly quiet. The amenities like free coffee are a good touch and the common areas are spacious and pleasant to stay and work in. What truly stands out, however, is the amazing staff. I want to especially highlight our incredible concierge, Kari. She is the heart and soul of this building—always helpful, attentive, and genuinely caring. Kari goes above and beyond to address any issue, making every resident feel valued and supported. Her warmth and energy are unmatched, and the entire building comes alive during her shifts. She’s like a caring mother to everyone here, and her presence makes the Whitley feel like home.
Management responded
Your review is greatly appreciated. We are thrilled to hear about your positive experience at Whitley Apartments over the past 6 months. It's wonderful to know that you're enjoying the well-designed apartments, quiet neighbors, and amenities like free coffee. We're glad you find the common areas spacious and pleasant for staying and working. Most importantly, we are delighted that our staff, especially our incredible concierge Kari, has made such a positive impact on your living experience. Kari's helpfulness, attentiveness, and genuine care for our residents are qualities we value highly. Thank you for sharing your feedback about how she goes above and beyond to address issues and make everyone feel at home. We appreciate you taking the time to highlight these aspects of your stay with us.
- ★★★★★Nov 2024Maintenance
Maintenance is amazing here!!! I highly recommend living at the Whitley's staff is amazing and always right on top of my needs!
Management responded
Your positive experience with our maintenance team is greatly appreciated! Thank you for sharing your feedback. We're delighted to hear that our staff has been amazing and attentive to your needs. It's our goal to provide excellent service to all our residents at the Whitley, and we're glad to know we're meeting that standard for you.
- ★★★★★Nov 2024MaintenanceFees & rent
The staff is amazing here. They’re fun and kind and always make this place feel like a home. The maintenance staff Juan and Beto always tackle anything we need right away.
Management responded
We are delighted to hear that you find our staff amazing and welcoming. It's wonderful to know that they contribute to making this place feel like a home for you. We truly appreciate your kind words about Juan and Beto from our maintenance team. It's great to hear that they are always prompt in addressing your needs. Thank you for taking the time to share your positive experience with us.
- ★★★★★Nov 2024Fees & rentParkingAmenities
BEST LIVING EVER in downtown Austin- THE WHITLEY. It has been nearly 2 years since we moved into our beautiful apartment here & we couldn’t be more thrilled. We have only very positive , 2 thumbs up, 5 Star Ratings for our Home here. Beyond the warm & local decor in our Lobby, we love our Clubroom, decor & Coffee amenities, as well as our Aqua Lounge . We are so happy it is not the trendy “sterile” grey blandness of many other properties . But note, that warmth goes beyond the decor and shows in our Management & Staff. A huge shoutout to Karlos & Kari who make it an extra special place to live. Karlos is a top notch Manager who extends his creative energy to create a Happy Home for Residents he cares for daily. Kari- At the top in her field as a Concierge- She makes us all a part of a big Family with her genuine affection & compassion for every Resident & shows her passion for her job- she is skilled in demonstrating professionalism & positivity with every single encounter- Now, that’s remarkable! We feel we chose wisely when selecting The Whitley to call our Home!
Management responded
We are thrilled to hear about your positive experience at Whitley Apartments! Thank you for sharing your detailed feedback about our decor, amenities, and staff. We're glad you appreciate the warm and local atmosphere we've created in our lobby and common areas. It's wonderful to know that you're enjoying our clubroom, coffee amenities, and Aqua Lounge. We're especially pleased that you've highlighted the exceptional service provided by our team members, Karlos and Kari. Their dedication to creating a welcoming environment for our residents is truly appreciated. Thank you for choosing Whitley Apartments as your home, and we look forward to continuing to provide you with a great living experience.
- ★★★★★Nov 2024MaintenanceFees & rentAmenities
I recently moved into this building and absolutely love it here! The building is well maintained and my unit is so comfortable and truly feels like home. The staff are friendly and amazing. They respond quickly and effectively to maintenance requests. Also, the building puts in a lot of effort to coordinate monthly events for the residents. For example, breakfast and mimosas, yappy hour for the dogs, summer pool party, and much more! It is truly appreciated as we get to meet our fellow residents and get to know the staff better. Pictures are of my dogs enjoying yappy hour 😂🤣 Update: It has been a year and a half now and things are getting better and better. This is absolutely a home, and you don't see that very often in high rise apartment buildings.
Management responded
Katie, we're so excited to have you! We're glad to see you're just as happy to be here! Please let us know if there's anything we can help with while you settle in. See you around, Whitley Team
- ★★★★★Oct 2024Fees & rentParkingAmenities
Whitley Apartments in Austin, Texas, offers an exceptional living experience with modern, spacious units and top-notch amenities like a rooftop pool and fitness center. The location is unbeatable, right in the heart of downtown, making it convenient for dining, shopping, and entertainment. What truly sets Whitley apart, however, is the outstanding management led by Karlos. His professionalism, attentiveness, and genuine care for residents make all the difference. Karlos goes above and beyond to ensure everything runs smoothly, making Whitley feel more like a community than just a place to live. Highly recommend!
Management responded
We greatly appreciate your positive feedback on our Whitley Apartments, especially the outstanding management led by Karlos. Thank you for recommending us!
- ★★★★★Sep 2024
Karlos is absolutely one of the best apartment managers I’ve ever met! He’s extremely informative, patient, answers all questions and is so kind! Love having him as the apartment manager!
Management responded
Thank you for your kind words about Karlos! We're delighted to hear about your positive experience at Whitley Apartments. It's wonderful to know that you appreciate his informative and patient approach, as well as his kindness in answering all your questions. We're proud to have Karlos as our apartment manager and we're glad that his excellent service has made such a positive impact on your experience here.
- ★★★★★Sep 2024
Seamless and wonderful experience from my initial tour to move in! The Whitley is a perfect location and a total gem. I have received A+ customer service from the staff; especially the manager, Karlos Flores. He has been very attentive, professional, and helpful with my move in process. 10 out of 10 recommend!
Management responded
Your positive feedback is greatly appreciated! We are elated to hear about your seamless experience at Whitley Apartments, from your initial tour all the way through to your move-in. It's wonderful to know that you find our location perfect and consider us a gem. We're particularly pleased that you've received excellent customer service from our staff, especially our manager, Karlos Flores. We strive to be attentive, professional, and helpful throughout the entire process, so it's gratifying to hear that we've succeeded in your case. Thank you for your glowing recommendation and for choosing Whitley Apartments as your new home!
- ★★★★★Jul 2024Maintenance
I currently live at The Whitley and I absolutely love it! Everyone on the staff is super nice. Ashlyn & Carrie (our concierges) are the sweetest! Amber & Gregory (leasing team) are always happy to help. Maintenance is amazing too! They fix everything super quickly and with a huge smile. 100% recommend The Whitley :)
Management responded
Your review is appreciated! We are thrilled to hear that you are loving your experience at The Whitley. Our team works hard to provide exceptional service, and we are glad to hear that it shows. Thank you for recommending us!
- ★★★★★Jul 2024MaintenanceAmenities
I have lived at the Whitley since December 2022 and have had minimal issues living here. They have the quickest and most professional maintenance staff I've ever interacted with. Juan and Beto are especially helpful, courteous, and professional. They even ordered and installed a new fridge for us when the past one had problems. The resident events are also really fun and creative so people actually attend. The only minor issue to be aware of if you are looking to live here is that the elevators frequently have issues which leads to the annoyance of taking longer to get downstairs/upstairs.
Management responded
We're pleased to hear that you've had a positive experience living at Whitley Apartments, Austin. We appreciate your feedback and will address the elevator issues promptly. Thank you for choosing to make your home with us.
- ★★★★★Jul 2024
The people at the concierge and leasing office (Greg, Paul, and Carey) are really helpful to accommodate new residents.
Management responded
We genuinely admire the kind words about our concierge and leasing office team. Thank you for sharing your experience with us!
- ★★★★★Jul 2024
Greg, at the Whitley might be the best manager in all of Austin. His attention to detail, and hospitality is second to none. Whitley apartments you’re lucky to have him on your staff. I highly encourage if you’re thinking about moving to the Whitley, get a showing with Greg.. you’ll sign before the tours over. Literally.
Management responded
We're grateful for your kind words about Greg! We're lucky to have him on our team at Whitley Apartments. Thank you for sharing your positive experience with us.
- ★★★★★May 2024ParkingAmenities
We have been staying at Whitley a bit more than a month now and it has been great. Everything is well thought and all amenities are kept at the highest standards. All staff and residents we interacted with have been very helpful and welcoming, a beautiful community. We love the pet-friendliness of this place and I am sure our pets appreciate that too. A big thanks to Gregory from the leasing office who has made the process of finding the right apartment at Whitley a pleasant experience with his patience and understanding. He went the extra mile to make sure we were happy with our decision to make this community our new home and promptly answered all the questions we had. We are very happy to make new memories here and we suggest everyone looking for a new home in the heart of Downtown to come have a look at this wonderful place.
Management responded
We're super excited to have you here, Antonio! We're also excited to read your story about living here under our short-term rental partners. We take pride in providing a comfortable environment for you and all others, so we appreciate the shoutout. We'll be sure to share your words with Gregory! - Whitley Team
- ★★★★★May 2024PestsAmenities
I am currently living in the Whitley apartments and I must say that it has been an exceptional experience. The units are thoughtfully designed with quality in mind and elegant finishes. The appliances and communal spaces are top-notch, and the location is perfect. The personnel here are friendly and approachable. I appreciate the care shown to residents and their pets, as well as the monthly events organized within the building. My husband and I are here due to a corporate placement, but we enjoyed our stay here so much that we decided to lease one of their apartments to call it home. I want to give a huge thank you to Gregory, the leasing officer. His professionalism, attentiveness, patience, and friendly demeanour made the process of finding our new home at Whitley seamless. I cannot recommend this property enough. If you are looking for a comfortable and beautiful place to live, Whitley is the place to be!
Management responded
Hi Maya! We're screaming inside at how excited we are to read this about Greg and The Whitley! Your change from short-term rental to a full-time resident speaks volumes, and we sincerely appreciate the honor. We're happy to have you stay with us, and we will be sure to share the love with the team! - Whitley Team
- ★★★★★Apr 2024Parking
Love living here, Marshall and the rest of the staff create a peaceful and family environment. Would recommend to anyone looking to live downtown.
Management responded
We truly enjoy having you as well, Spencer! Our team loves interacting with you, and we're happy to see it's mutual. Thank you for sharing your experience with us! - Team Whitley
- ★★★★★Jan 2024
A huge THANK YOU to the WHITLEY APTS. Charnelle Faulkner was a blessing to work with. I have consistently experienced the best residential support services of my life with Ms. Faulkner. The staff are all friendly and most helpful. Thank you for always showing kindness and grace with a smile! Happy Res! Z’
Management responded
We love to hear this, Zelinda! We're so happy that you had a remarkable experience with The Whitley and Charnelle as your leasing contact. Kairoi and Whitley strive to make every building your home instead of just your temporary apartment! We look forward to having you. - Team Whitley
- ★★★★★Jan 2024
Staying in one of the short term rentals and this is by far one of the nicest places we have ever stayed at! From the rooftop to the great customer service. Concierge Kari is the sweetest lady and the leasing staff Charnelle is so welcoming and patient, thank you for answering all of my questions. Will definitely recommend!
Management responded
Thank you for staying with us through one of our partners, Hakiem! We hope this gave you a little taste of what Whitley has to offer for our full-time residents! We will be sure to pass along your kudos to the team, and we welcome you back anytime! - Team Whitley
- ★★★★★Jan 2024
I recently stayed at a Whitley AirBNB and it was a great experience. I have been thinking of relocating, so i ventured to the office and met with an agent. Charnelle gave me a lot of information and she was very knowledgeable about the area and me moving. Im glad Charnelle was there, she definitely made the decision more clear. Thanks girl i can't wait to work with you when my time comes.
Management responded
Hi Shantae, we're so excited to hear about a double win - your stay at Whitley & your experience with our team! We'll be sure to let Charnelle know she did an amazing job to help you feel welcomed and appreciated. Please do come visit again and choose your home! - Team Whitley
- ★★★★★Dec 2023Fees & rentParking
Having lived in the Whitley for only a few months, and being my first place in Austin, this community has made me feel right at home. Big shoutout to Marshall, Ashlyn, and Kari at the front desk for always making my life easier and for Caroline in the leasing office who was instrumental in making my move happen! The combination of a great location downtown, an always well kept building, fun community mixers, and an amazing staff have me so delighted that I made the right choice in moving here!
Management responded
Thank you for your kind words, Brandon! We're thrilled to hear that you're feeling right at home at Whitley. We have a phenomenal team here to make the living experience top notch! We will definitely make sure your appreciation is passed along to Concierge and Caroline upon her return. We appreciate your feedback and are happy to read that you enjoy what we have to offer. You should see some fun 2024 events coming soon! - Team Whitley
- ★★★★★Dec 2023ParkingAmenities
This place is amazing! Downtown location makes it easy to go/walk almost anywhere. Concierge service is helpful being 24 hours. Amenities are all so nice and convenient. Staff is friendly and helpful especially Amber.
Management responded
And we think you're amazing too, Miss Amy Grimes! The Whitley is one of Downtown Austin's iconic buildings on the outside, plus we offer some of the best services on the inside to match. We'll be sure to pass your appreciation to the team! Amber says hi! - Team Whitley
- ★★★★★Nov 2023
Excellent customer service from the concierge to the leasing staff, thanks Ashlyn and Charnelle
Management responded
Thank you for your kind words, Malik! We're thrilled to hear that you had an excellent experience with our concierge and leasing staff, especially Ashlyn and Charnelle. We appreciate your feedback and look forward to serving you again at Whitley Apartments.
- ★★★★★Oct 2023Noise
The building is well maintained, management is responsive & they have fun events year round! The location is amazing and central to everything without being too loud. We love living here and would highly recommend!
Management responded
We love you living here too, Sabaa! We're thrilled to hear that you're enjoying Whitley. Our team takes pride in maintaining the building and ensuring a pleasant living experience for our residents. We truly value your recommendation and are grateful to have you as a resident! - Team Whitley
- ★★★★★Sep 2023Fees & rent
I have called the Whitley home for over three years now. It is by far the best apartment complex I have ever lived in. The apartments are well made and it is clear that they did not cut corners when building them. The management is fantastic and the team goes out of their way to make the building feel like a community.
Management responded
Hi Danielle, thank you for taking time for this! We love having you here since you're more than just a Resident - you're part of the Whitley Family! We're so happy to hear things have been well, and we're positive the team will appreciate your kindness. If you need anything, let us know in the office. Here's to 2024! - The Whitley Team
- ★★★★★Aug 2023MaintenanceNoiseParking
Honestly, I am proud to call the Whitley home. I just renewed my lease for another 1.5 years and for good reason. The building, staff, and location are all top notch. Unlike other apartments across Austin and especially Downtown, the Whitley doesn't overly place emphasis on superficial features and amenities that distract from what truly matters in calling a place home. First and foremost, the building is just straight-up built well. Minimal noise if any at all between units and absolutely none between floors. Coming from a sound sensitive person, this is a game changer, because so many places nowadays are built cheaply and quickly with disregard for noise insulation. And for being smack Downtown I rarely get noise from the outside. Secondly, the units themselves (updated or not) are gorgeous and equipped with quality fixtures, appliances, etc. I'd say this also extends to the common areas (gym, lounge, pool). Lastly, and most importantly is the staff. Leasing agents, to management, to the concierge all have gone above and beyond for me during my first year here and it hasn't gone unnoticed. Caroline, Holly, and John have all but stopped short of nothing to address any questions or concerns and have always found a solution. Also the concierge staff, especially Santiago and Keri are just the sweetest most helpful folk. Lastly, maintenance repairs are traditionally prompt and never leave an issue unsolved. Ultimately, I can't recommend the Whitley enough to those looking to live in Downtown Austin. Y'all have really made my first year incredible and here's to another :) -Thank you
Management responded
Hi Chad - we LOVE this! We're not a regular building, we're a cool building (movie reference intended). We're just as stoked to have you continue calling us home, and we promise to keep building up the experiences here at Whitley. Our building is very much all about our charm and iconic living, and we own it! Thank you for taking the time to leave us these kind words, and enjoy your weekend! -Team Whitley
- ★★★★★Aug 2023Amenities
Whitley is a top tier property! The building is well maintained and has great amenities. The staff is always available and accommodating. Caroline, Holly and John have made my experience at this property great. 10/10 recommend!
Management responded
We love this, Carter! We appreciate you taking the time to shoutout the team for all their hard work and welcoming atmosphere. We're here to take care of you and making the experience remarkable, so let us know how we can assist. Whitley is an Austin icon - enjoy it! Thank you, Whitley Team
- ★★★★★Jul 2023Pests
I love The Whitley! I have been here for about 4 months now. Caroline Waterwall was great from the initial apartment showing to getting me moved in. The people at the front desk are always very nice. Management puts a lot of thought and planning into monthly activities which are great. Walking distance to great restaurants, grocery, etc. Very pet friendly. Extremely happy I chose The Whitley!
Management responded
Hi Bobbi! Thank you for taking the time to share your positive experience at Whitley! We're delighted to have you as part of our community and thrilled to hear this feedback. Caroline, Concierge, and the team as a whole is a great asset for Kairoi and Whitley. Let us know if you ever need recommendations to fun events nearby! Here's to the best living experience, Whitley Team
- ★★★★★Jul 2023
The staff here at Whitley are excellent! They are very professional, kind, and accommodating. The residents are friendly and respectful as well. I definitely recommend this apartment complex if you are thinking of living there.
Management responded
Greetings! Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our team's expertise contributed to your enjoyment at our community. We hope to continue providing you with legendary living! Warm regards, Whitley Team
- ★★★★★Jul 2023MaintenanceNoiseFees & rent
10/10 recommend!!! For the past two years, I have lived at The Whitley Apartments in Austin, and I must say that it has been an absolutely wonderful experience. As soon as I stepped foot into this complex, I knew I had found my slice of paradise. First and foremost, the location is unbeatable. Located in one of Austin's most vibrant neighborhoods, The Whitley Apartments offer a perfect blend of urban convenience and natural beauty. I'm walking distance of trendy restaurants, cafes, and shops, as well as nearby parks and trails filled with lush greenery. The bustling energy of the city is balanced with a serene retreat right at my doorstep. The apartments themselves are nothing short of stunning. The modern design and attention to detail create an atmosphere of elegance and sophistication. Upon entering my apartment, I find spacious rooms filled with natural light. In addition to offering spectacular views of the city skyline, the floor-to-ceiling windows add warmth and positivity to the apartment. Among the Whitley's standout features is its unparalleled level of comfort and convenience. The amenities are top-notch, catering to every aspect of my lifestyle. The state-of-the-art fitness center allows me to stay in shape without leaving the premises. The sparkling swimming pool and sundeck provide a perfect oasis to relax and unwind on lazy weekends. The community events and social gatherings organized by the attentive staff have allowed me to forge meaningful connections with my neighbors, turning this place into a true community. The management team at The Whitley Apartments deserves a standing ovation. Their dedication to ensuring residents' satisfaction is evident in every interaction. From the seamless move-in process to prompt maintenance response times, they've consistently exceeded my expectations. The staff goes above and beyond to make sure that everyone feels at home and that any concerns are addressed promptly. Safety is another aspect that The Whitley excels in. The security measures in place give me peace of mind, knowing that my well-being is a top priority. The controlled access entry and 24-hour surveillance ensure a secure living environment. As a pet lover, I must also mention the pet-friendly aspect of The Whitley. The provision of pet amenities, such as a dog park and pet-washing stations, shows their commitment to providing a welcoming environment for all members of the family. The Whitley Apartments in Austin are a shining example of what apartment living should be. From the prime location to the exceptional staff, top-notch amenities, and a sense of community that is second to none, every aspect of living here has been outstanding. If you're looking for a place to call home in Austin, I can wholeheartedly recommend The Whitley Apartments – it's a haven where comfort, convenience, and camaraderie thrive!
Management responded
Amanda, thank you for such a thoughtful post! The details really let us envision your experience with us at Whitley, and we feel so amazing to have created that environment for you! We're going to continue our best for you and all your neighbors & we appreciate the positive feedback! - The Whitley Team
- ★★★★★May 2023
Wonderful place to live—love the location!!!! The staff is amazing which is a huge bonus. Caroline Waterwall was so helpful and kind. I appreciate her so much!
Management responded
We're so happy to hear this! Caroline is a huge asset to the team, and we're lucky to have her. We appreciate you taking the time to share! Have a great day, Whitley Team
- ★★★★★May 2023Fees & rent
This place is absolutely phenomenal! I have lived here for two years and never want to leave. The leasing staff is amazing and always willing to help they always make me feel appreciated and that they care. If you are looking for some place to call home and be within close proximity to all things austin the whitley is the place.
Management responded
We're so happy to hear your experience with us, Brittany! We really appreciate you taking the time to let others know. We pride ourselves on ultimate and iconic living, and we hope you continue to enjoy! Cheers, Whitley Team
- ★★★★★May 2023
just moved in. nice place, helpful staff
Management responded
Hi Roddie, Thank you for the 5-star review! We're lucky to have you living with us at Whitley. We hope you continue to enjoy your new home! Sincerely, Whitley Team
Management responsiveness
Management replies to 97% of reviews — and 90% of 1–2★ reviews.
Whether an owner engages with complaints is one of the strongest signals in a review set.
How Whitley Apartments ranks nearby
Where Whitley Apartments stands among nearby apartments on each metric — toggle the radius.
Among the apartments we track within 5 miles of Whitley Apartments
Overall rating4.7★#4 of 19▸
- #126 West4.8★
- #2Villas on Rio4.7★
- #3Gables Republic Square4.7★
- #4Whitley Apartments · this one4.7★
- #5Northshore Apartments4.6★
- #6Inspire on 22nd4.6★
- #7Corazon4.5★
- #8Eastside Station4.4★
- #9AMLI South Shore4.4★
- #10The Castilian4.4★
- #11Bridge at Eastside4.4★
- #12The Quincy4.3★
- #13AMLI at Mueller4.1★
- #14The Bowie3.7★
- #15The Weaver3.7★
- #16Lamar Union3.7★
- #17Aldrich 51 Apartments3.5★
- #18Rise at West Campus3.0★
- #19Yugo Austin Waterloo2.6★
Last 12 months4.5★#8 of 19▸
- #1Gables Republic Square4.8★
- #226 West4.8★
- #3Villas on Rio4.7★
- #4Inspire on 22nd4.7★
- #5Northshore Apartments4.6★
- #6Corazon4.5★
- #7AMLI at Mueller4.5★
- #8Whitley Apartments · this one4.5★
- #9The Castilian4.5★
- #10AMLI South Shore4.3★
- #11The Weaver4.2★
- #12The Quincy4.2★
- #13Eastside Station4.2★
- #14Aldrich 51 Apartments3.7★
- #15Bridge at Eastside3.6★
- #16Lamar Union3.3★
- #17Rise at West Campus3.1★
- #18The Bowie2.7★
- #19Yugo Austin Waterloo1.9★
Last 6 months4.5★#5 of 19▸
- #1Gables Republic Square5.0★
- #2Villas on Rio4.8★
- #3AMLI at Mueller4.8★
- #426 West4.7★
- #5Whitley Apartments · this one4.5★
- #6Corazon4.5★
- #7Northshore Apartments4.5★
- #8Inspire on 22nd4.4★
- #9The Weaver4.4★
- #10The Castilian4.3★
- #11Aldrich 51 Apartments4.3★
- #12Rise at West Campus4.2★
- #13The Quincy4.2★
- #14AMLI South Shore4.1★
- #15Eastside Station3.8★
- #16Bridge at Eastside3.6★
- #17Lamar Union3.3★
- #18The Bowie3.0★
- #19Yugo Austin Waterloo1.8★
Review volume150#1 of 19▸
- #1Whitley Apartments · this one150
- #2Gables Republic Square150
- #3The Quincy150
- #4Northshore Apartments150
- #5Corazon150
- #6The Bowie150
- #7Bridge at Eastside150
- #8Eastside Station150
- #9The Weaver150
- #10Lamar Union150
- #11Inspire on 22nd150
- #12Rise at West Campus150
- #13AMLI South Shore150
- #14AMLI at Mueller150
- #15Aldrich 51 Apartments150
- #16The Castilian149
- #17Yugo Austin Waterloo149
- #18Villas on Rio148
- #1926 West148
Responds to reviews97%#13 of 19▸
- #1Northshore Apartments100%
- #2Corazon100%
- #3Eastside Station100%
- #4Rise at West Campus100%
- #5Gables Republic Square99%
- #6The Quincy99%
- #7Bridge at Eastside99%
- #8Lamar Union99%
- #9Villas on Rio99%
- #10AMLI at Mueller99%
- #11The Bowie99%
- #12AMLI South Shore99%
- #13Whitley Apartments · this one97%
- #14Yugo Austin Waterloo97%
- #15Inspire on 22nd97%
- #1626 West76%
- #17The Weaver74%
- #18Aldrich 51 Apartments60%
- #19The Castilian59%
Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.
Compare all metrics →Crime in Austin — FBI reported
Official offenses per 1,000 residents, against the Texas and U.S. averages. City-wide context — not this building.
Source: FBI Crime Data Explorer · Austin Police Department · per-capita, city-wide — not specific to this building.
What's nearby
How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).
nearest <0.1 mi
GroceryWhole Foods Market
+11 more0.5 mi▸
Whole Foods Market
- Trader Joe's0.6 mi
- 1st Stop Food Store0.8 mi
- First Food Mart1.3 mi
- Target1.3 mi
- Fresh Plus1.4 mi
- Tinnin Food Mart1.9 mi
- H-E-B1.9 mi
- Barton Hills Market2.0 mi
- Texas Law Guns, Injury & Accident Lawyers2.1 mi
- Wheatsville Food Co-op2.3 mi
- H-E-B plus!2.3 mi
ParksBrush Square
+10 more0.2 mi▸
Brush Square
- Roberta Crenshaw Overlook at Shoal Beach at Town Lake Metro Park0.2 mi
- The Confluence0.3 mi
- Republic Square0.4 mi
- Sir Swante Palm Neighborhood Park0.4 mi
- Margaret Moser Plaza0.5 mi
- Pat Crow Memorial Plaza0.5 mi
- El Pequeño Parque0.5 mi
- The Old Bakery Bicentennial Square0.5 mi
- Shoal Beach at Town Lake Metropolitan Park0.5 mi
- Wooldridge Square Park0.6 mi
SchoolsAmerican Youthworks Charter School
+10 more<0.1 mi▸
American Youthworks Charter School
- Alpha High School0.2 mi
- Cathedral School of Saint Mary0.5 mi
- Headwaters School River Campus0.6 mi
- Sánchez Elementary School0.7 mi
- First United Methodist Church of Austin Preschool0.7 mi
- Texas Empowerment Academy0.9 mi
- Texas School for the Deaf0.9 mi
- Martin Middle School1.1 mi
- Blackshear Elementary School1.2 mi
- Kealing Middle School1.3 mi
Gyms & recWanderlust Yoga
+11 more<0.1 mi▸
Wanderlust Yoga
- Yoga Hom0.1 mi
- SoulCycle0.1 mi
- Solidcore0.2 mi
- Ro Fitness0.3 mi
- Orangetheory Fitness0.3 mi
- Black Swan Yoga0.6 mi
- Club Pilates0.6 mi
- Lifetime Fitness0.8 mi
- Clinger Gymnasium0.8 mi
- Pure Barre0.9 mi
- Jetset Pilates0.9 mi
PharmaciesCVS Pharmacy
+10 more0.2 mi▸
CVS Pharmacy
- Nau's Enfield Drug1.4 mi
- Lamar Plaza Drug Store1.6 mi
- Walgreens1.8 mi
- H-E-B Pharmacy1.9 mi
- Peoples Pharmacy3.0 mi
- People's Pharmacy3.4 mi
- Randalls Pharmacy3.4 mi
- VMC Pharmacy3.7 mi
- Avita Pharmacy4.2 mi
- NuCara Pharmacy5.0 mi
Hospitals / clinicsTotal Men's Primary Care
+11 more0.4 mi▸
Total Men's Primary Care
- TonicMD Beauty & Medspa0.9 mi
- Ascension Dell Seton Medical Center at The University of Texas1.0 mi
- CareNow Urgent Care1.0 mi
- Rebekah Baines Johnson Health Center1.0 mi
- FastMed Urgent Care1.7 mi
- Austin Emergency Center1.9 mi
- Austin Regional Clinic2.0 mi
- Saint David's Medical Center2.0 mi
- Seton McCarthy Community Health Center2.0 mi
- Prime Clinic2.0 mi
- CommUnityCare South Austin Health Center2.1 mi
Bus stops414 San Jacinto/5th (Brush Square SB)
+11 more0.1 mi▸
414 San Jacinto/5th (Brush Square SB)
- Cesar Chavez/Brazos0.1 mi
- 413 Trinity/4th (Brush Square NB)0.2 mi
- 400 Cesar Chavez/Trinity0.2 mi
- 421 Cesar Chavez / Trinity0.2 mi
- Lakeside Apartments0.2 mi
- 203 Cesar Chavez/Colorado0.2 mi
- Lavaca/3rd0.2 mi
- Lavaca/4th0.2 mi
- 215 Cesar Chavez / Lavaca0.2 mi
- Republic Square Station (NB)0.2 mi
- 150 6th/Congress0.3 mi
Commuter railDowntown
+5 more0.2 mi▸
Downtown
- Plaza Saltillo0.9 mi
- Austin0.9 mi
- Zilker Eagle1.7 mi
- MLK Jr.2.2 mi
- Highland4.7 mi
StadiumsDenton A. Cooley Pavillion
+4 more1.0 mi▸
Denton A. Cooley Pavillion
- Rudolph Gamblin Field1.0 mi
- Mike A. Myers Stadium1.4 mi
- Darrell K Royal-Texas Memorial Stadium1.4 mi
- Toney Burger Activity Center4.7 mi
nearest zone
Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.
Location & livability
Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.
Most walkable
EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.
Good
Peak 119 AQI on a bad-air day · PM2.5 avg 7.7
Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.
Environment over time
Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.
Last 12 months · Jul–Jun
Avg AQI 42 · GoodPeak 156Air quality (US AQI), by month
lower is cleanerCleanest around Nov (AQI 33.7); highest around Sep (AQI 57.3). PM2.5 peaks in Feb (9.6 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.
Climate (temperature & precipitation)
context · metro-wideavg highavg lowprecipitation (in)
Highs from 43° in winter to 97° in summer; wettest month Jul (10.91"). Same for every building in the city — useful background, not a tiebreaker.
Compare with similar buildings
Comparable buildings within 20 miles — tick a few and put them side by side with Whitley Apartments.
- Gables Republic SquareAustin · 0.3 mi · 4.7★
- The QuincyAustin · 0.3 mi · 4.3★
- Northshore ApartmentsAustin · 0.4 mi · 4.6★
- CorazonAustin · 0.6 mi · 4.5★
Head-to-head
Full side-by-side reports against the closest comparable buildings.
Vetting a few places at once?
Put your shortlist side by side, ranked by where the trend is heading.
Compiled by the Apartment History Editorial Team · data through May 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.
Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.