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Aggregated from public reviews

Boulder Canyon

5517 Slate Canyon Dr, West Jordan, UT 84081

150 reviews · Dec 2018 – Jun 2026

The short version

Boulder Canyon in West Jordan holds 4.0★ across 150 public reviews. Held at 3.8★, rose to 4.8★ around Oct 2024. West Jordan property crime runs about 13.8 per 1,000 residents — 8% below the Utah average. Walkability is 13/20 (Above-average walkable).

Overall

4.0★
150 reviews

Before

3.8★
to Oct 2024

After

4.8★
from Oct 2024

Change point

Oct 2024
ratings rose here

Average rating over time · 3-mo smoothed

+1.0

Held at 3.8★, rose to 4.8 around Oct 2024.

Common questions

Each answer links to the section that backs it.

Is Boulder Canyon a good place to live?
We don't grade places — but the record is specific: across its 150 reviews it holds 4.0★, after climbing from 3.8★ to 4.8★ around Oct 2024. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Boulder Canyon?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Parking, Safety.Read the reviews
Does management respond to reviews at Boulder Canyon?
Management replies to 98% of reviews, and 100% of 1–2★ ones.See responsiveness
How does Boulder Canyon compare to nearby apartments?
By overall rating, it ranks #133 of the 248 apartments we track within 20 miles.See the local ranking
Is Boulder Canyon in a safe area?
Crime figures are city-wide, not building-specific. West Jordan reports about 13.8 property offenses per 1,000 residents a year — 8% below the Utah average (FBI).See the crime data
What's near Boulder Canyon?
The nearest grocery is 0.4 mi away, and 5 restaurants sit within a mile.See what's nearby
How walkable is Boulder Canyon, and what internet can you get?
It scores 13/20 for walkability, above-average walkable, and 14 internet providers serve the address, including fiber (EPA, FCC).See livability

The apartment itself

as of Jun 2026

1–3 bed · 7251,352 sq ft

7 floorplans

1 bed
725–953 sqft · 2 plans
2 bed
996–1,082 sqft · 3 plans
3 bed
1,233–1,352 sqft · 2 plans

Managed by Avenue5 Residential

Also operates Alvera at The Meadows, Axio 8400, BLVD 120, Canyon View Apartments, Haven on Highland, Heritage at Draper, Hidden Meadows, Proximity Apartment Homes — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryCovered / garage parkingPet-friendlyClubhouseAir conditioningBalcony / patioBBQ grillsgranite countertopsstainless steel applianceswood-style flooringvaulted ceilingssmart home featuresmountain viewsLeaseLabs site
Check current availability & pricingOn the official site for Boulder Canyon— we track the rating history, they list what's open now.

From the property's own listingliveatbouldercanyon.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Fairly consistent±0.5

Its rating has stayed within about ±0.5★ of its average over time, month to month. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −1.3recovered

Sharpest stretch: fell from about 4.3★ to 3.0★ around Nov 2023, and has since climbed back. (A different window than the Oct 2024 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Oct 2024

67% rated 4–5★27% rated 1–2★

After Oct 2024

97% rated 4–5★3% rated 1–2★

Every review over time

All 150 reviews by rating, back to Dec 2018. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

18
19
20
21
22
23
24
25
Management
·
4
4
5
3
3
4
·
Fees & rent
·
2
·
2
3
·
3
·
Parking
·
1
1
1
1
1
·
1
Maintenance
·
·
·
1
3
2
·
·
Cleanliness
·
·
·
·
2
3
·
·
Noise
·
2
·
·
·
2
·
·
Safety
·
·
1
·
·
·
1
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
4
4
5
3
3
4
Fees & rent
2
2
3
3
Parking
1
1
1
1
1
1
Maintenance
1
3
2
Cleanliness
2
3
'18'19'20'21'22'23'24'25

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (61)
  • ★★★★★Jun 2026
    Amenities

    Es un Excelente Condominio, me encanta la atención, aquí hay un ambiente muy familiar y tranquilo, me encanta vivir aquí. Hoy la Pool Party estuvo genial ✨

  • ★★★★★Jun 2026

    We have loved our time here and are so sad to go! We have lived here for close to half a decade and gone from a one bedroom to a three bedroom in that time. They have been nothing but kind and welcoming. They have the best get together and really put a value on making the community enjoyable.

  • ★★★★★Jun 2026

    Boulder Canyon is a real home and has real community. Staff is excellent and its like 10min from Jordan Landing. If you're looking to rent as a family or even as a single adult, theres place for you here

    Management responded

    Hi Mia, thank you for your 5-star rating! We're glad to know you had a positive experience with us.

  • ★★★★★May 2026

    Moved here from across the country, during this unconventional process, the team was so helpful and accommodating. The staff here goes beyond the boundaries of their role to provide the best service to the residents.

    Management responded

    Hi Sam, we're glad to hear your move went well! Our team loves helping make move-in day as stress-free as possible, so it's awesome to hear we hit the mark. Thanks for sharing your feedback!

  • ★★★★★Apr 2026

    Absolutely love living here! It’s so peaceful, and cozy. The way they run things is convenient and helps make the place run smoothly. The management is so helpful and on top of things. They really do care about their residences and making this a great place to live!

    Management responded

    Hi Allison! We love hearing that you’re enjoying your home and that it feels cozy and comfortable! It’s especially great to know our team has been helpful and attentive along the way. Thanks so much for sharing your experience with us—we truly appreciate it!

  • ★★★★★Apr 2026
    Maintenance

    I decided to apply to Boulder Canyon because my parents have lived there for over eight years. They love living there and maintenance calls are always a priority for Boulder Canyon, My experience with Mirela was fantastic she was very knowledgeable and answered any questions I had in a timely manner, she helped me step by step and applying was easy she made it a great experience for my first apartment, the application process was quick and easy I was approved with in 48 hours. CANT WAIT TO MOVE IN TO MY NEW APARTMENT NEXT MONTH🎉 Thank you Boulder Canyon

    Management responded

    Hi Alexa, We’re so happy to hear about your positive experience with Mirela and the application process—what a great start! It’s especially wonderful to know your parents have enjoyed calling Boulder Canyon home over the years. We can’t wait for you to settle into your new home next month. Thank you for choosing Boulder Canyon—we’re so glad to have you join us!

  • ★★★★★Dec 2025
    Maintenance

    Boulder Canyon has been my favorite apartments I have lived in. Management and maintenance are all so kind and efficient. The apartments are in good condition with nice floor plans. The location is excellent. 10/10 recommend

    Management responded

    Hi Natalie, thank you for your wonderful feedback! We're delighted to hear that you enjoy living at Boulder Canyon and appreciate our management and maintenance teams. Your recommendation means a lot to us!

  • ★★★★★Nov 2025
    MaintenanceFees & rent

    I've lived here for over a year and it's been great — excellent landscaping, a well-equipped gym, plenty of nearby stores, and fast maintenance. I recently ran into a billing issue but the assistant manager Mariela resolved it quickly. I highly recommend speaking with her; she's professional, efficient, and very helpful!

    Management responded

    Hi Christian, thank you for sharing your positive experience! We're delighted to hear that you enjoy the amenities and that Mirela was able to assist you effectively. Your recommendation means a lot to us!

  • ★★★★★Nov 2025
    Amenities

    I’m currently on the search for my family and came across this property recommended by a friend and after since having a tour with Mirela I am truly impressed! I had so many questions and she was so patient and attentive to my accommodations. I appreciate her being able to show me different units especially with wanting a unit that has sunlight for my plants. love that there is a gym and play area for the kiddos and it seemed quiet. The pool is a plus and the units were clean. Thank you also for going over the application process as well and giving me some space to see if it feels like home.

    Management responded

    Hi there, thank you for sharing your positive experience with us! We're delighted to hear that Mirela was able to assist you effectively and that you found our amenities and units to your liking. We appreciate your kind words and hope to welcome you and your family soon. If you have any further questions, feel free to reach out.

  • ★★★★★Nov 2025
    Amenities

    My partner and I recently toured this apartment community, and we were so impressed! The assistant manager, Mirela Avdovic, showed us around was incredibly kind, knowledgeable, and made the whole experience enjoyable—truly one of the best leasing professionals we’ve met! The gym was spacious and well-equipped, and all the units we saw were spotless and beautifully maintained. We’re especially excited about the pool area—it looks amazing for relaxing. Overall, a fantastic experience that definitely put this place at the top of our list for when our lease is up in March!

    Management responded

    Hi Megan, thank you for sharing your wonderful experience! We're delighted to hear that Mirela made your tour enjoyable and that you were impressed with our amenities and units. We look forward to the opportunity to welcome you to our community in the future!

  • ★★★★★Oct 2025

    I have went there to check out an apartment the assistant manager (mirela) help me and they are really nice people very professional very clean, I loved the gym on it they have on it, definitely looking in to moving in there

    Management responded

    Hi! Thank you for sharing your positive experience with us! We're delighted to hear that Mirela and our team made a great impression and that you enjoyed our facilities. We look forward to the possibility of welcoming you as a resident.

  • ★★★★★Oct 2025
    Cleanliness

    Really like living here. The property is clean and well maintained. The office staff is very nice and friendly.

    Management responded

    Hi Joe, thank you for your positive feedback! We're delighted to hear that you're enjoying your living experience and appreciate your kind words about our team and property maintenance. If you ever have any suggestions or need assistance, feel free to reach out.

  • ★★★★★Oct 2025
    Maintenance

    It a great place to live, great service they are so quick when you need repairs some day service, great customer service thank so much to Mirela

    Management responded

    Hi Virginia, thank you for your wonderful feedback! We're delighted to hear that you're enjoying your living experience and that our team, especially Mirela, has been able to assist you promptly. We appreciate your kind words!

  • ★★★★★Oct 2025
    Amenities

    Ive been looking around for an apartment for a while. I was shown a 1 bed with a den and a two bedroom. Both were very beautiful and spacious. They also have a really good fitness center with a stair-master. Overall very beautiful property and will definitely be coming back! The staff was very helpful i was given the tour by Emily, she was very helpful and attentive to every question I had and knowledgeable about the property and the amenities! Will definitely be recommending in the future!

    Management responded

    Hi Melolini, Thank you for sharing your positive experience! We are so happy to hear that you enjoyed the tour and found our apartments and amenities to your liking. It's great to know that Emily provided you with helpful and attentive service. We look forward to welcoming you back in the future!

  • ★★★★★Sep 2025

    Assistant manager at Boulder Canyon Apartments is very friendly and efficient with the way that she rented me my apartment Mirela.

    Management responded

    Hi Gary, Thank you for your kind words! We're delighted to hear that Mirela provided you with a friendly and efficient experience. We appreciate your feedback and are glad to have you as part of our community.

  • ★★★★★Jul 2025

    I’m new to living here and In the short amount of time, I’ve had the best experience living here Mirela Made me and my families moving in simple and took a lot of stress off of us. I appreciate her help and Boulder Canyon Apartments thank you I really appreciate it!

    Management responded

    Hi Arlene, we're so glad to hear that your move to Boulder Canyon Apartments was a smooth one and that Mirela was able to assist in making it stress-free. We appreciate your kind words and are here to ensure your continued positive experience. We look forward to serving you in the near future. Thank you for choosing us as your new home! All the best, Boulder Canyon

  • ★★★★★May 2025

    Management was super helpful with my move in process and kept me in the loop with everything highly highly recommend moving here u won’t be disappointed

    Management responded

    Hi Danny, thank you for your positive feedback! We're glad to hear that our management team was able to assist you effectively during your move-in process. Your recommendation means a lot to us. Enjoy your new home!

  • ★★★★★Jan 2025

    I have been living here for a month now and it has been great 👍 the office personnel are friendly and take care of things in a timely manner. It is an up and coming place so everything is convenient. Loving my stay here so far 🤗

    Management responded

    Hi Samantha, we're delighted to hear that you're enjoying your stay and finding our team friendly and efficient. It's great to know that you're finding the location convenient. We appreciate your positive feedback! Have a wonderful day! All the best, Boulder Canyon

  • ★★★★Nov 2024
    Noise

    I moved here in mid-October this year. The management has been great, especially considering my bad experience with loud neighbors in my previous apartment. They were very accommodating and allowed me to move to a third-floor apartment. Special thanks to Monica. However, my neighbors below me are also quite loud, even after quiet hours. I was able to speak with them, and they were kind enough to stop their music and running around midnight. While they don't speak English, I was able to explain quiet time rules in their language. Unfortunately, they were very loud again on Sunday night, as if they party every night. I suggest sending reminders to all neighbors (in different languages) about quiet hours and what they actually mean. The walls are very thin, and loud talking is just as disruptive as a loud speaker. Otherwise, my experience here has been great so far.

    Management responded

    Hi Alina N., Thank you for sharing your experience. We're glad to hear that our management team has been helpful and accommodating. We understand your concerns about noise and appreciate your suggestion about multilingual reminders for quiet hours. We strive to create a comfortable living environment for all our residents. Please feel free to reach out to us at pm.bouldercanyon@avenue5apt.com or 801-826-4200 to discuss any further concerns. Have a wonderful day!!! Boulder Canyon

  • ★★★★★Nov 2024

    Yes all the community are really good ,and Broca Ferguson is a excellent person in the leasing office

    Management responded

    Hi Argenis, thank you for your 5-star review! We're glad to hear that you're enjoying the community and had a positive experience with Broca Ferguson in our leasing office. Your feedback is greatly appreciated.

  • ★★★★★Oct 2024

    Broca Ferguson is the best person in that office for all the information that you need of this place.

    Management responded

    Hi Mercedes, thank you for your 5-star review! We're glad to hear that Broca was able to provide you with the information you needed. We appreciate your feedback and look forward to continuing to serve you.

  • ★★★★★Oct 2024

    We love living here it's not what we expected on cost but it's a great neighborhood complex apartments to live in clean and friendly.

    Management responded

    Hi Amanda, thank you for the wonderful rating and positive feedback. We're glad to hear that you're enjoying the neighborhood and find our complex clean and friendly. Your satisfaction is our top priority.

  • ★★★★★Sep 2024
    Maintenance

    My family and I lived here for 7 years. Minus the extra electric bill, we thoroughly loved living here. Maintained well and always on top of maintenance issues. Very friendly office staff as well. The only reason we moved is to down size since we are empty nesters now.

    Management responded

    Hi 1vampire76, thank you for your positive feedback. We're glad to hear that you and your family enjoyed your time with us and appreciated our maintenance and office staff. We understand your decision to downsize and wish you all the best in your new home.

  • ★★★★★Jul 2024

    Danielle is a wonderful member of the office staff, she really does the most to make sure her tenants needs are met and even offers storage outsourcing to all of Boulders tenants.

    Management responded

    Hi Box n Lock Storage West Jordan, thank you for your 5-star review! We're glad to hear that Danielle has been able to assist you effectively. We appreciate your feedback and will continue to strive to meet our tenants' needs. Please let us know if there is anything else we can assist you with. Have a wonderful day! All the best, Boulder Canyon

  • ★★★★★Jul 2024
    Maintenance

    I truly appreciate the management staff and maintenance crew. They really take care of you and make moving as smooth as possible. Monica and Sean really care and want you happy in your home.

    Management responded

    Hi Nicole, thank you for your positive feedback! We're glad to hear that our management and maintenance teams have been able to make your move smooth and enjoyable. It's wonderful to know that our team's efforts have made you feel at home. We appreciate your kind words! Please let us know if there is anything else we can help you with. Have a wonderful day! All the best, Boulder Canyon

  • ★★★★★Jul 2024
    Maintenance

    Frank was one of the maintenance gentlemen. He was awesome. He fixed everything that I needed and he was so gracious. Broca is the most incredible thoughtful attentive leasing agent and love her work ethic.

    Management responded

    Hello Becky, We're delighted to hear that you had such a positive experience with Frank and Broca. Your kind words about their service and work ethic are greatly appreciated. Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can help with. Have a wonderful day! Kindly, Boulder Canyon

  • ★★★★★Jun 2024
    Maintenance

    Es un lugar familiar muy bonito y cómodo. Nos encanta lo rápido que el equipo de las chicas de la oficina y los chicos de mantenimiento buscan resolver las inquietudes que tengan los residentes. Felicidades. Sigan así.

    Management responded

    Hi Jenny, we're thrilled to hear that you're enjoying your experience with us. Your kind words about our office and maintenance team are greatly appreciated. Thank you for your positive feedback!

  • ★★★★★Jun 2024

    Broca was so kind and helpful during the tour. She really took her time showing me apartments and answered all my questions in full detail. She definitely is one of the best leasing agents I’ve come across!

    Management responded

    Hi Valerie, we're thrilled to hear about your positive experience with Broca. It's wonderful to know that she was able to assist you effectively and provide the information you needed. Thank you for your kind words and high rating!

  • ★★★★★Jun 2024
    MaintenancePets & policy

    A really nice place to live! We were very comfortable here and office staff was very professional. Maintenance is always super fast at responding to service requests. Super pet friendly and the West Jordan trail is really close!

    Management responded

    Hi Lizette, We're thrilled to hear that you've had such a positive experience with us. It's great to know that our team's professionalism and prompt maintenance service have met your expectations. We're also glad that you and your pet are enjoying the nearby West Jordan trail. Thank you for your wonderful review!

  • ★★★★★Jun 2024

    Broca Ferguson was an excellent with getting me all moved in! Everything worked out perfect! Good staff and communication skills set. Apartment nice and clean updated carpet!

    Management responded

    Hi Vanessa C, We're thrilled to hear that your move-in experience was excellent and that you're pleased with our staff and communication. It's great to know that you found your apartment nice, clean, and updated. We appreciate your positive feedback and 5-star rating. Thank you for choosing us as your home!

  • ★★★★★May 2024
    Fees & rentAmenitiesNoise

    I really love the management at this place!!! The rent price is reasonable. The only thing that was a little bit annoying is having to pay for the cable bundle when we didn't have to use it. But other than that the place is great! The location, the friendliness of the people who work here, different fun activities. They really love dogs 🐕 ❤️ in here! I wish they had a local dog park too, but there is a big dog park nearby (about 5min drive). Oh, and the gym in this place is just superior quality. Clean, lots of different equipment, very well-lit with sun, especially in the morning. And also the floors are really good! I can barely hear neighbors, the place I stayed before had very loud footsteps. I was so glad to be on the 1st floor and don't hear the upstairs neighbors. Happy resident here! 🙂

    Management responded

    Hello! We're thrilled to hear that you're enjoying your experience with us, from our management team to our pet-friendly environment. We appreciate your feedback on the cable bundle and will pass this feedback to our upper management. We're glad you're making good use of our gym and are pleased with the quality of our floors. Your satisfaction as a resident is our top priority. Thank you for your positive review and please let us know if there is anything else we can assist you with. Have a beautiful day! Boulder Canyon

  • ★★★★★May 2024
    MaintenanceParking

    I thought this place was great and I enjoyed my time here. The Leasing office and maintenance respond to issues quickly. If I were to fix one thing it would be the parking. There are not a lot of guest spots on the east side of the property, but I felt that was a minor issue. My apartment was quiet and I never had issues with security.

    Management responded

    Austin, we're thrilled to hear that you had a great experience with us and appreciated our responsive leasing office and maintenance team. We understand your concern about the parking situation and we're always looking for ways to improve. Your feedback about the guest spots on the east side of the property is valuable. We're glad to know that you found your apartment quiet and secure. We wish you the best in your new home. Thank you for your positive review!

  • ★★★★Mar 2024
    Fees & rent

    I have lived here for almost a year now, really nice and peaceful here. I love living here but it’s a bit pricey. After our lease renewal our rent will go up.

    Management responded

    Hi Jessica, we're glad to hear that you're enjoying the peace and tranquility of your home. We understand your concerns about the pricing. Please feel free to reach out to us at pm.bouldercanyon@avenue5apt.com or call us at 801-826-4200 to discuss any concerns you may have. Thank you for your honest feedback! We're so happy to have you in our community. Sincerely, Boulder Canyon

  • ★★★★★Feb 2024

    I couldn't have asked for a better apartment complex to live at! All of the staff are friendly and helpful. This is the first apartment I've lived in and it's been amazing thus far. Thank you guys for making me and my family feel welcomed!

    Management responded

    Brianne, we're thrilled to hear that you're enjoying your experience with us. It's wonderful to know that our staff has been friendly and helpful. Thank you for your kind words and for choosing us as your first apartment home. We're glad to have you and your family as part of our community! Come visit us at the office anytime and let us know if there is anything we can help with. All the best, Boulder Canyon

  • ★★★★★Jan 2024
    Maintenance

    We have had nothing but a pleasant experience living here so far - moved in the end of September 2023. The staff is very friendly and responds in a timely manner with answers to questions. Even with the few very minor things that needed to be addressed, maintenance was quick to respond. In addition, the grounds are kept neat and clean, and the apartment itself is lovely. We are so glad that we chose to live here!

    Management responded

    Hello Mary, We're thrilled to hear about your positive experience and your satisfaction with our staff and maintenance team. It's great to know that you're enjoying the neatness of the grounds and the comfort of your apartment. Thank you for choosing to make your home with us and for sharing your feedback! Please let us know if there is anything else we can help with. Kind Regards, Boulder Canyon

  • ★★★★★Oct 2023
    NoiseAmenitiesPets & policy

    I love Brocca and the ladies in the leasing office and what the community has to offer. That is why I chose to move there.

    Management responded

    Hi Jenny! We are so pleased you enjoyed the office staff so much! They are very experienced and wonderful! We are lucky to have them so we can serve great residents like you! Thank you for the compliment.

  • ★★★★Oct 2023
    NoiseCleanlinessMaintenance

    Overall, decent place to live. You’ll run into all the usual issues you do living in a giant complex (noisy pot-smoking neighbors with dogs, pool going out of service every other day, and things in the apartment randomly breaking) But for the most part, the place was quiet and I didn’t have any major issues while living there. Ladies at the office are nice enough. They deal with idiots most the day so I can understand the sass at times. Got my move out report almost 3 weeks after moving out and another 2-4 weeks before my refund comes so don’t plan on seeing it soon after leaving.

    Management responded

    Hello Justin, Thank you for taking the time to provide feedback. We really appreciate you as a resident and wish the best for you in your future!

  • ★★★★Jul 2023
    Fees & rent

    ******Update***** The unprofessional person I spoke to was not from on-site at Boulder Canyon. They are from the out of state property management company. I was able to speak to Danielle and the issue was resolved the following day. I should have gone directly to them in the 1st place. Thankyou Danielle for your timely response so everything could be resolved quickly. I had no problems when I lived here. This month will be a year since I left after 2 years. I didn't receive my deposit back, but assumed that it just covered damages. Little did I know I would later be hearing from Alendra who I spoke to on multiple occasions. I continued to follow up with her and she was supposed to be sending me a breakdown of charges to verify what i was being charged for, so I could get a payment arrangement set and avoid collections. I spoke to her June 26th and she said she hadn't received it, but would get it sent to me. Today I find out she sent it to collections. I called to ask her what was going on and she said she no longer could talk to me and I would need to work with collections. When asked why she told me she was sending me a breakdown and didnt follow through, she simply said, that was over a week ago and you need to work with collections. I'm very disappointed with how this all happened when I had outstanding payment history with these apartments and prior to today, would have recommended them to anyone.

    Management responded

    Sana, your feedback is appreciated. It’s certainly not our intention to mislead our customers, so we apologize for any confusion. We actually have not had anyone by the name of Alendra on our staff. Are you sure this is for Boulder Canyon? I do see that you did move out at the end of July of 2022 and we sent you a move out statement mid-August and you do still have a current balance with us. We’d be happy to speak with you and answer any questions you may have so please contact us at pm.bouldercanyon@avenue5apt.com or 801-826-4200. We work hard to provide our customers with the best support and we hope you will give us another opportunity to show you that. Kind Regards, Boulder Canyon

  • ★★★★★Jun 2023

    Broca and Danielle are super helpful ! They’re awesome and I would recommend if you are looking for a place ! Thank you !

    Management responded

    Hello Candy! We appreciate you so much. Please let us know if we can help with anything!

  • ★★★★★Jun 2023

    Broca was amazing, we had been apartment hunting and found a few places that had everything we wanted. It was her customer service that made us choose this complex over the other ones. She was extremely helpful through the entire process of giving us information and the move in. We’ve been here for less than a week but the property has been clean and nice the whole time and every promise has been kept. Overall very happy with our choice, thank you again Broca!

    Management responded

    Hi Saybra, thank you for taking the time to describe your experience. It is wonderful to know that our staff is recognized for their incredible skills and personalities. Our residents really our are first priority. Please let us know if we can do anything more for you!

  • ★★★★★Oct 2021
    AmenitiesPets & policy

    We enjoy our continued stay here and we hope to be here for a long time. The staff and families here are very friendly. We enjoy the other amenities like the exercise room and appreciate having our dog with us.

    Management responded

    Dear Ann, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! We're here for you anytime!

  • ★★★★★Sep 2021
    NoiseAmenities

    Me and my boyfriend have lived here for a month so far and we love it! The apartment has been great, neighbors are not to loud and the pool area and gym are fairly nice. Every time I have spoke with management they have been very nice and super friendly! No complaints here!

    Management responded

    Tayler, thanks for your feedback! We at Boulder Canyon always enjoy hearing from residents, and we appreciate your thoughtful comments. We enjoy serving our residents, and your kind words made our team's day super rewarding. We hope you have a wonderful day, and look forward to seeing you soon! All the best, Boulder Canyon

  • ★★★★★Aug 2021
    Maintenance

    We have been here for just over 3 months now and the community has remained upkept and very comfortable. The apartment is nicely updated and the community does offer nice amenities. The gym does not have Gold’s Standard equipment, but still has everything one needs to get a great workout in. The office staff is always super welcoming, friendly, and willing to help. Moving here from out of state, we’ve had plenty of talks with Broca about the area, UT, national parks and travel ideas and she’s always giving us great plans and has been incredible. The maintenance guys have always been right over to work on the apartment if something is needed. Frank especially has been super great to work with. Super nice and respectful of our space and all out good dude!

    Management responded

    Brandon, thanks for your feedback! We at Boulder Canyon always enjoy hearing from residents, and we appreciate your thoughtful comments. Broca is definitely very insightful and Frank is always so helpful. We have shared your comments with our team, and they were thrilled. On behalf of all of us at Boulder Canyon, thanks for your feedback! Don't hesitate to contact us if you have any thoughts as to how we can improve our level of service even more. Have a wonderful day! All the best, Boulder Canyon

  • ★★★★★Aug 2021
    Maintenance

    Our experience in 2 years living in this complex has been very pleasant. The staff is amazing, friendly, helpful, especially Broca and Frank, they are awesome!

    Management responded

    Nathalia, we're happy you found our staff to be so supportive during your experience here at Boulder Canyon. Broca and Frank are fantastic and we are so lucky to have them in our community. I will definitely pass along your positive review to both. We enjoy serving our residents, and your kind words made our team's day particularly rewarding. Have a wonderful day! All the best, Boulder Canyon

  • ★★★★★Apr 2021
    CleanlinessSafety

    Excellent place to live, great location! The community is very organized and all the neighbors are good people. Pet friendly and is excellent for kids.

    Management responded

    Gabrielle, thanks for your feedback! We at Boulder Canyon always enjoy hearing from residents, and we appreciate your thoughtful comments. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! All the best, Boulder Canyon

  • ★★★★★Nov 2020
    Maintenance

    I lived here for almost 2 years and had very few issues. Office staff does a good job and maintenance issues are resolved in a timely manner. I would recommend living here.

    Management responded

    Thank you for the kind compliment, Aly. We really value our residents and want to provide them a high quality lifestyle. We are happy to assist whenever needed, please let us know if we can ever do anything else for you!

  • ★★★★★Sep 2020
    Maintenance

    My family has lived here for over a year and had no second thoughts renewing our lease. The maintenance team is responsive and efficient, the office management is helpful and understanding. I'd highly recommend this apartment complex!

    Management responded

    Hi Jared! It makes us so happy that you enjoy Boulder Canyon! Please let us know if we can assist with anything!

  • ★★★★★Sep 2020
    Maintenance

    This place is amazing. The staff is very friendly and helped with every thing! They even had matinence come out and look at our washing machine when it made funny noises. They are always easy to find and talk to. Love living here

    Management responded

    Amy! You melt our heart with compliments! We love taking good care of our residents!

  • ★★★★★May 2020

    They we so fast and friendly with my cousin and I, they helped us with in 5 minutes and had all information need it to apply !! both representatives working there know what they are doing.

    Management responded

    Gio, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out. Have a wonderful day! All the best, Boulder Canyon Management

  • ★★★★★Jan 2020

    I moved here beginning of December, but didn't start living here until a few weeks later and just barely got my stuff from my storage unit delivered here last week, so I waited to submit a review. I've so far had a very positive experience. The office staff are very responsive and available, so that if I have a question or concern, I can call them or stop by during open hours and someone is always there. I've had the most contact with Savannah, and I appreciate that she follows up to make sure any issues are resolved. I had a couple of maintenance requests, and she called back to ask if they were being addressed and if there was anything else she could do. I was impressed by that extra follow-through and haven't seen that in other places. She was also very thorough in going through the leasing application process and what all the fees would be. I was a little annoyed reading the other reviews of people who complain about hidden fees. I see similar complaints written about just about any apartment complex, and at least here, I wonder if people are just not paying attention. At least here, you're given a sheet of paper with every single fee listed on there and she even wrote them down separately and added them together to the rent to let me know how much I'd be paying monthly. So anyone who complains about not knowing about the fees are either just not paying attention or not asking questions or something.... I'm also impressed with the maintenance staff. Upon moving in, I noticed that the top shelf of my lazy susan (the circular shelf where you can put pots and pans, etc) was broken and I asked if it could be fixed. When it couldn't be fixed on their initial visit, I was called by the maintenance manager (sorry, I'm bad with names) who apologized for the delay and explained that they'd have to order the part. It took a while for it to be fixed for that reason, but I was impressed with the follow-up phone calls, which I never experienced in other apartments. They finally just took the part out of a vacant apartment so they could fix my shelf quicker. Great communication and the maintenance staff who came into the apartment were also very friendly and cheerful. I also had a broken toilet flusher and it was fixed within 30 minutes of me mentioning it to the office and this was on a Saturday. On the unit itself, the apartment is kind of far away from everything, but is close to a lot of stores (including a Smiths and gas stations just across the intersection). It's very quiet here and there is a great view of the mountains (at least from my windows). If you're someone like me who cooks a lot, the only feature I don't like as much are the very narrow drawers and cabinets. The drawers are about 7 inches in width, for example, and the cabinets are just wide enough to fit the width of the dinner plates....so organizing my storage has been a bit of a challenge. Every other apartment I've lived in had more cabinet and drawer space than here. However, the counter space is large, and there is a decent sized pantry closet, so I'll make it work somehow. I also don't watch tv, but we're automatically charged for cable/internet, but that seems to be the norm for the newer apartments. Since I wanted a newer place, it is what it is. I still haven't activated the service yet, because I just barely got my furniture and am still moving in, and kind of wish we didn't have to be charged until we actually activated it, but maybe there's no way for the office to keep track of something like that. I haven't checked out the fitness center yet, but it looks large with many different types of machines. I look forward to using it when I am fully moved in (just barely got my furniture). Overall, it's been a good experience so far, and I'd recommend it.

    Management responded

    It's great to hear from you Becky! It means a lot to us that you took the time to share your thoughts about Boulder Canyon. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience and we look further to serving you in the near future. Have a wonderful day! Sincerely, Boulder Canyon Management

  • ★★★★Dec 2019
    Maintenance

    So far so good. Office staff very sweet. Was missing a part from inside the refrigerator on move in, was replaced promptly.

    Management responded

    Thanks for sharing your opinion of Boulder Canyon, Aaron! We appreciate you choosing to make your home with us and giving us the opportunity to fix the issue at move in. We hope you have a wonderful day, and look forward to seeing you soon. All the best, Boulder Canyon Management

  • ★★★★★Dec 2019
    Amenities

    Great units and nice amenities! The staff is so friendly and welcoming!

    Management responded

    Charles, thank you for the high star rating; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Respectfully, Boulder Canyon Management

  • ★★★★★Dec 2019

    I love to be live here! It’s such a nice place to live here! Ana, Savannah, and Monica are the best! They're always helpful and so amazing. Honestly, I don't think you'll get customer service.

    Management responded

    Love_lanoy Love_lanoy, thanks for your feedback! We at Boulder Canyon always enjoy hearing from residents, and we appreciate your thoughtful comments. I have shared your feedback with Savannah and Anna and we are all truly grateful to you for taking the time to share your thoughts. Our team strives to deliver an excellent experience, and are glad you found this to be the case. As always, if there is anything else we can help with, please let us know. Have a wonderful day! Respectfully, Boulder Canyon Management

  • ★★★★★Aug 2019

    Our experience in this apartment complex has been very gracious from the very beginning. I say this because of Anna, who is the Assistant Manager at the complex. She has been extremely helpful since day one. Boulder Canyon is lucky to have her! I'm positive she goes above and beyond her duties on a daily basis which speaks volumes in the way she represents Boulder Canyons. I'm very grateful for all that she does! Thank You!

    Management responded

    Lucero Flores, thank you for your kind review; we are happy to pass along your comments to our Assistant Manager Anna. We are sure lucky to have her and great residents like you here at Boulder Canyon! We enjoy serving our residents, and your kind words made our team's day particularly rewarding. If you have any further questions, please don't hesitate to reach out! All the best, Boulder Canyon Management

  • ★★★★Apr 2019
    Fees & rent

    I was working with them on a billing dispute and somehow I got sent to collections (which I think may have been a decision made by the parent company out of state somewhat arbitrarily). The Boulder Canyon staff were responsive after I raised the issue and helped me resolve it. While the old staff from a few years ago seemed to be disorganized and unhelpful, the current staff seems a lot more competent and engaged with the customers. I really appreciate the help that the current staff gave me.

    Management responded

    Matt, It is always tough to find situations that were handled prior to us but we are happy to be working on this with you and will continue to get this resolved with you and the company. Thank you for sharing your concerns and giving us the opportunity to make this right for you and your family. Most Sincerely, Boulder Canyon

  • ★★★★★Feb 2019
    Maintenance

    Apartments are difficult for me to live in, I haven't had the best experience in the past. This apartment complex is different from my other experiences. This apartment complex has made the last six months easy for me. When there have been issues, someone has always come and fixed them promptly. The office staff, for how busy they are, are receptive and quick to resolve issues. They have worked with me on my lease extending when I needed an extra month, and I am very appreciative and grateful for them helping me out. They are good people. I work in commercial real estate. This is one of the better management companies I've seen. They worked with me when I needed a place to stay fast after finding a carbon monoxide leak and sewer gas leak in my former townhome in South Jordan. They have been very accommodating, and are always very pleasant to me and helpful when I need it. It's difficult to know who to trust when renting. I personally feel that I am in good, caring hands, with this management team. Thank you!

    Management responded

    Rebecca, Thank you for your kind words. We are working to ensure we do the right things. Our commitment to the ownership and our residents is equally important to the staff at Boulder Canyon. Again, we appreciate you taking the time to share your thoughts. Most Sincerely, Boulder Canyon Mgmt

  • ★★★★★Dec 2018
    MaintenanceAmenitiesCleanliness

    Mi tiempo en Boulder Canyon, ha sido maravilloso, es un gran lugar para vivir, el proceso de aplicación es rápido y sencillo, sobre el servicio en Invierno el personal del condominio limpia rápidamente la nieve, en verano la piscina está abierta y el area de esta muy limpia, en otoño mantienen todo el conjunto muy limpio y ordenado, el gimnasio está muy bien equipado, El personal de la oficina es muy atento y al reportar problemas en el apto lo vienen a reparar muy rápido, tengo cerca varias facilidades muy cerca que puedo ir caminando, supermercado, estación de servicio, barbería, pizzería, varias escuelas y zona comercial a 5mins. 100% recomendado. My time in Boulder Canyon has been wonderful, it's a great place to live, the application process is quick and easy, over the winter, the condo's staff quickly cleans the snow, in summer the pool is open and the it is very clean, in autumn they keep very clean and tidy the area, the gym is very well equipped, the office staff is very attentive and when I report problems in the apt they come to repair very fast, I have several facilities close by I can walk, supermarket, service station, barber shop, pizzeria, several schools and shopping area at 5mins. 100% recommended.

    Management responded

    Thank you for the kind review. It is greatly appreciated as we work to make Boulder Canyon the best place for our residents to live. Most Kindly, Boulder Canyon

  • ★★★★★Dec 2018

    This community is really nice and the location for us is good very convenience!!! The staff are really nice and helpful !!! We are happy to live here !!

    Management responded

    Thank you for the kind words. We continually work to improve and do our best. Sincerely, Boulder Canyon Mgmt

  • ★★★★Dec 2018

    My family has been here for over 2 years. Some things were better the first year, but overall, this is a great place to live! The staff has been very helpful and understanding anytime there is a problem. If I could give half stars, I'd give a solid 4 1/2! We are happy to be part of the community.

    Management responded

    Heidi, We hope we can bring that up to a solid 5 Stars. Let us know what was better that first year and we will strive to meet the expectation. Thank you for taking the time to share your experience on what we are doing right and what we can improve upon. Blessings, Boulder Canyon Mgmt

  • ★★★★★Dec 2018
    Amenities

    The staff at Boulder Canyon are always nice and very helpful! My apartment has all new flooring and appliances, which I love!!! I take advantage of the amazing gym, and the hot tub during the winter months is nice. The area is very nice as well, it's close to Mountain View Highway, and stores. Overall I love love love living here!

    Management responded

    Heather, 'Thank you for taking time to share with us how we are doing. We truly strive to meet the needs of our residents, guests and potential residents. I am glad that you are enjoying the upgrades to your apartment. We recognize it isn't easy to live through those upgrades at times and we appreciate that you have stuck through it with us!! Not only will 100% of our apartment homes be upgraded by the end of February we are also adding new rowing machines to the fitness center very soon. Again, thanks for letting us know how we are doing as we work to continuously improve. Boulder Canyon Mgmt

  • ★★★★★Dec 2018
    Maintenance

    I love living here! The office staff has been amazing and the maintenance have been great. I lived in a lot of different apartments and would recommend this apartment complex to everyone! They are very friendly and helpful. Thank you for all you guys do!!!

    Management responded

    Thank you for taking the time to share your feelings about Boulder Canyon, the staff and your experience. As we work to finalize our renovations early next year we are excited about 2019. We hope you will call Boulder Canyon home for the foreseeable future. Boulder Canyon Mgmt

Management responsiveness

Management replies to 98% of reviews — and 100% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Boulder Canyon ranks nearby

Where Boulder Canyon stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Boulder Canyon

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in West Jordan — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

13.8
property offenses per 1,000 residents · 2024
8% vs Utah (15.0)
West Jordan Utah U.S.

Source: FBI Crime Data Explorer · West Jordan Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.1 mi

5 in 1 mi·132 in 5 mi
Grocery

Smith's Marketplace

+11 more0.4 mi
  • Walmart Supercenter1.9 mi
  • Smith's2.2 mi
  • Harmons2.3 mi
  • La Cantera Market3.0 mi
  • Macey's3.0 mi
  • Reams3.0 mi
  • Stan's Market3.5 mi
  • Rancho Markets3.5 mi
  • Azteca De Oro3.5 mi
  • Vientiane Market3.6 mi
  • Pacific Mart3.6 mi
Parks

West Jordan meadows

+5 more0.5 mi
  • Stone Creek Park0.5 mi
  • West Jordan Meadows A0.6 mi
  • Bloomfield Farms Park0.6 mi
  • Grizzly Park0.7 mi
  • Barney's Creek Park0.8 mi
Schools

Ascent Academy of Utah

+10 more0.4 mi
  • West Hills Middle School0.5 mi
  • Hayden Peak Elementary School0.5 mi
  • Fox Hollow Elementary School0.8 mi
  • Copper Hills High School1.0 mi
  • Mountain Shadows Elementary School1.1 mi
  • Copper Canyon Elementary School1.2 mi
  • Falcon Ridge Elementary School1.3 mi
  • Academy West1.3 mi
  • Oakcrest Elementary School1.5 mi
  • Jordan Hills Elementary School1.5 mi
Gyms & rec

Legends Boxing

+2 more2.1 mi
  • 4 Peaks Athletic Center2.2 mi
  • Planet Fitness2.4 mi
Pharmacies

Walgreens

+4 more2.2 mi
  • WellCare Pharmacy3.0 mi
  • Apothecary West Prescriptions3.5 mi
  • CVS Pharmacy4.4 mi
  • Smith's Pharmacy4.5 mi
Hospitals / clinics

Copper Hills Youth Center

+10 more1.4 mi
  • Holy Cross Hospital - Jordan Valley2.8 mi
  • Granger Medical Clinic3.3 mi
  • Copper View Medical Center3.4 mi
  • Intermountain West Jordan Clinic3.7 mi
  • DaVita Kidney Care3.8 mi
  • Intermountain Taylorsville Clinic4.5 mi
  • University of Utah Healthcare - South Jordan Health Center4.6 mi
  • St. Mark's Taylorsville Emergency Center4.6 mi
  • Fresenius Kidney Care4.6 mi
  • South Jordan VA Clinic4.6 mi
Bus stops

7800 South @ 5746 West

+11 more0.3 mi
  • Grizzly Way @ 7980 S0.4 mi
  • Grizzly Way @ 7981 S0.5 mi
  • Grizzly Way @ 7826 S0.5 mi
  • Grizzly Way @ 8271 S0.5 mi
  • Grizzly Way @ 7761 S0.5 mi
  • Grizzly Way @ 8292 S0.6 mi
  • Grizzly Way @ 8377 S0.7 mi
  • Grizzly Way @ 8416 S0.7 mi
  • Grizzly Way @ 8461 S0.8 mi
  • Grizzly Way @ 7381 S0.8 mi
  • Grizzly Way @ 7366 S0.8 mi
Commuter rail

4800 West Old Bingham Highway

+7 more2.0 mi
  • 5600 West Old Bingham Highway2.7 mi
  • Jordan Valley2.8 mi
  • South Jordan Parkway3.4 mi
  • 2700 West Sugar Factory Road3.5 mi
  • South Jordan Downtown4.0 mi
  • Daybreak Parkway4.4 mi
  • West Jordan City Center4.5 mi
Stadiums

The Ballpark at America First Square

4.0 mi
Industrial area

nearest zone

1.4 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

13/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

57avg AQI · last ~90 days

Moderate

Peak 143 AQI on a bad-air day · PM2.5 avg 11.8

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

10 Gbpstop internet speed availableFiber available· 14 providers
  • Utah Telecommunication Open Infrastructure Agency Fiber · 10 Gbps
  • Google Fiber Fiber · 8 Gbps
  • Xfinity Cable · 2 Gbps
  • CenturyLink Fiber · 1 Gbps
  • Quantum Fiber Fiber · 1 Gbps

FCC National Broadband Map (via broadbandmap.com). Advertised max speeds — actual availability can vary by unit.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 54 · ModeratePeak 143

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 45.4); highest around May (AQI 58). PM2.5 peaks in Jan (16.7 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 26° in winter to 91° in summer; wettest month Apr (6.04"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Boulder Canyon.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo; FCC National Broadband Map. See our methodology. Spotted an error? Request a correction or removal.