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Aggregated from public reviews

The Aston at University Place Apartments Orem

730 E 950 S, Orem, UT 84097

150 reviews · Jan 2025 – Jun 2026

The short version

The Aston at University Place Apartments Orem in Orem holds 4.4★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Orem property crime runs about 13.7 per 1,000 residents — 9% below the Utah average. Walkability is 14/20 (Above-average walkable).

Overall

4.4★
150 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is The Aston at University Place Apartments Orem a good place to live?
We don't grade places — but the record is clear: across its 150 reviews it holds a steady 4.4★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at The Aston at University Place Apartments Orem?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Safety, Parking.Read the reviews
Does management respond to reviews at The Aston at University Place Apartments Orem?
Management replies to 98% of reviews, and 90% of 1–2★ ones.See responsiveness
How does The Aston at University Place Apartments Orem compare to nearby apartments?
By overall rating, it ranks #29 of the 117 apartments we track within 20 miles.See the local ranking
Is The Aston at University Place Apartments Orem in a safe area?
Crime figures are city-wide, not building-specific. Orem reports about 13.7 property offenses per 1,000 residents a year — 9% below the Utah average (FBI).See the crime data
What's near The Aston at University Place Apartments Orem?
The nearest grocery is 0.3 mi away, and 2 restaurants sit within a mile.See what's nearby
How walkable is The Aston at University Place Apartments Orem?
It scores 14/20 for walkability, above-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

Studio–3 bed · 540–1,452 sq ft

13 floorplans

Studio
540–546 sqft · 2 plans
1 bed
752–770 sqft · 2 plans
2 bed
971–1,067 sqft · 7 plans
3 bed
1,302–1,452 sqft · 2 plans

Managed by ICO

Also operates ICO District Apartments South Jordan, ICO Fairbourne Station Apartments, ICO Fort Union, ICO Mayfield, ICO Monteval Apartments Orem, ICO Vista Station Apartments Draper, North Union Apartments, The Devon at University Place — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryCovered / garage parkingPet-friendlyClubhouseAir conditioningBalcony / patioElevatorBusiness centerBarbecueControlled accessSecurity systemQuartz countertopsCeiling fans
Check current availability & pricingOn the official site for The Aston at University Place— we track the rating history, they list what's open now.

From the property's own listing — liveattheaston.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Very consistent±0.2★

Its rating has stayed within about ±0.2★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 150 reviews by rating, back to Jan 2025. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

’25
’26
Management
12
5
Fees & rent
5
6
Amenities
3
5
Maintenance
2
5
Safety
3
4
Noise
3
3
Cleanliness
1
4
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
12
5
Fees & rent
5
6
Amenities
3
5
Maintenance
2
5
Safety
3
4
'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (58)
  • ★★★★★Jun 2026

    Avery and Hailey were super helpful and patient to me the whole day while I was working to get moved in. They were quick to help and answer all questions that I had. Excited to start living here!

    Management responded

    Hello Sam! Thank you for the fantastic review! We’re thrilled to hear Avery and Hailey helped make your move-in experience smooth and stress-free. Moving can be a busy day, so we think having a team ready to answer questions and show you the ropes makes all the difference. We’ll be sure to share your kind words with them. Welcome to the community—we’re excited to have you here and can’t wait for you to start making yourself at home! Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2026
    AmenitiesMaintenance

    Management is great, amenities are solid, maintenance is responsive, overall very good experience

    Management responded

    Hello McKay! Thank you for sharing your experience and for spending the past year with us! We’re delighted to hear that your time here was so positive. While we’re sad to see you go, we’re grateful you chose our community as your home and wish you nothing but success and happiness in your next chapter! Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2026
    NoiseAmenities

    I've enjoyed living at the Ashton. The front office is very respectful, kind, and responsive. The apartment is spacious and quiet. The amenities are great.

    Management responded

    Hello Katy! Thank you for the wonderful review! We’re so glad you’re enjoying your home with us, and that the team has helped make your experience a positive one. We appreciate your kind words and are so happy to have you as part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★May 2026
    Maintenance

    I called the office on a Saturday about a maintenance issue for my door. It was scheduled for 530 on Monday. When Monday came two separate people called me to see what time I wanted the door fixed and I told them it had already been scheduled at 5:30 in each person and continued to say oh my gosh, I will make sure it gets scheduled. Someone hasn’t been putting it in the schedule. 530 came and went and no one came to fix the door so when I called to see if maintenance was coming they said there were emergencies that happened on Sunday that they were taken care of. I had already called on Saturday and scheduled So I felt the people who called on Sunday could wait. I was annoyed by the disorganization and they sent someone up who fixed the door in less than five minutes. I was just happy to get the door

    Management responded

    Hello Victoria! Thank you for your positive rating! We're flattered that you chose to make your home at our community and look forward to the good times ahead. Sincerely, Your Aston at University Place Team

  • ★★★★★Apr 2026

    Always so kind and professional!

    Management responded

    Hello Josh! Thank you for the kind words and 5 stars! We’re so glad our team has made a positive impression. Providing a friendly and professional experience is what we strive for every day, and we appreciate you taking the time to share! Thank you for being part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Apr 2026
    Maintenance

    Moving to a new place can be scary and challenging. Katelyn (and everyone else in the office) were so supportive and helpful from the first phone call, to giving us our keys to our new home. ❤️ They continue to share kindness and courtesy with any concerns or questions that have come up, and the maintenance staff and housekeeping staff are amazing! Highly recommend! Thanks for being awesome!

    Management responded

    Hi Jasmine! Moving can indeed be daunting, but it warms our hearts to hear that Katelyn and our team made the transition smoother for you. We're here to support you every step of the way and ensure your experience remains positive. Thank you for your kind words and recommendation. Welcome home! Sincerely, Your Aston at University Place Team

  • ★★★★★Mar 2026
    Cleanliness

    Living here is great and the location is so convenient. The staff are all great too! Especially Susana. It’s always so sweet running into her in the hallways ☺️

    Management responded

    Hi Kay! Thank you for the great review! We’re so glad you’re enjoying the location and your experience here. Susana will love the shoutout—she has a way of making those everyday hallway moments extra special. We appreciate you being part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Mar 2026
    Amenities

    The Aston was a great place to call home! I never had any issues and if I wasn't moving out of state I would have renewed my lease in a heartbeat! The staff was friendly and inviting and always had fun activities planned.

    Management responded

    Hello MaKell! Thank you for leaving us this rating. We're happy to see you had a positive experience. We're always striving to improve, so please stop by and let us know how we can earn that 5th star! Sincerely, Your Aston at University Place Team

  • ★★★★★Mar 2026

    Well maintained, amazing management and wonderful location

    Management responded

    Hello Michael! Thank you so much for the great feedback. We’re thrilled to hear that you enjoy living at our community. We work hard every day to keep everything looking its best, and it's awesome that you noticed and appreciate our efforts. Comments like yours mean a lot to us, and we’re grateful to have you as part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Feb 2026
    Maintenance

    Office staff and maintenance staff are amazing

    Management responded

    Hello Susan! We love hearing this! Our team will be thrilled to know they made such a great impression. Thanks for the shoutout and for being part of our community—you make it a great place to be! Sincerely, Your Aston at University Place Team

  • ★★★★★Feb 2026

    I have been very impressed with the team and how promptly and kindly they respond to questions or concerns we have.

    Management responded

    Hello Simply June! Thank you for your positive feedback and the 5 stars! We're flattered to hear that our team's prompt and kind responses have impressed you. Your satisfaction is important to us, and we love that we've hit the mark with you. Thanks again! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2026

    Bridger is so awesome and full of information! Loved the tour and how happy the community feels.

    Management responded

    Hello Cloe! Thank you for this fantastic review! We’re so glad you loved the tour and picked up on the positive energy at our community. Bridger will be thrilled to hear your shoutout—we'll be sure to pass it along. We appreciate you stopping by and hope to welcome you back soon! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2026
    Maintenance

    I recently moved in and everything has been great so far. They are quick to respond and resolve any needs you may have and the living accommodations are great.

    Management responded

    Hello Aaron! Welcome home! We’re so happy to hear your move-in has been a smooth experience. We aim to make your home the best it can be and its flattering to know we've hit the mark for you. Thanks for sharing this and for being part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2026
    Maintenance

    THE WORKERS ARE SO NICE AND DO A GOOD JOB.

    Management responded

    Hello Marilyn! Thank you for the kind words and the 5 stars! Our team truly cares about the community, and it means a lot to know their hard work and friendliness are being noticed. Thanks for the shoutout and for being part of what makes this such a great place to live. Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2026
    AmenitiesPets & policy

    I lived here in 2018-2019. These apartments are beautiful! The pools & 2 hot tubs are so nice I’d invite all my girlfriends over to swim! I love that one of the hot tubs is on the roof area! It has a light up waterfall feature which made me love swimming even in the winter times here! They have so many hangout rooms / study rooms & staff was so kind I always felt at home! Some other places have overbearing staff, but here they mostly leave you alone to feel free to make yourself at home! 🩷 They even allowed my Pomeranian to live there. The dog park is by far superior while I would prefer real grass over pebbles. They made up for it by having a large big dog area & a separate small dog park! They also made up for it by only allowing residents to use the dog park. Locked & unlocked using my key fob. SO I ALWAYS FELT SAFE!! 💕 If you’re thinking about living here do it! They never towed my car or gave me any trouble. If you have a lot of friends like me they can park in guest or at Costco! 😉 If I ever got bored the mall was across the street! By far I highly recommend living here! Last thing I’ll say: one time I accidentally pushed the wrong button on the elevator without knowing. I got off on the wrong floor but didn’t see. I walked into what should have been my apartment. But it was not! 😳 I was horrified and embarrassed. Only for my downstairs neighbors whose unit I just walked into, to start laughing & telling me it’s fine don’t worry. They said they have done it before. 😹 THAT JUST GOES TO SHOW HOW FRIENDLY & HAPPY EVERYONE IS HERE!! Beyond safe!

    Management responded

    Hello Kailey! Thank you so much for sharing this amazing walk down memory lane with us! It means the world to hear how at home you felt at our community. Your story perfectly captures the sense of belonging and enjoyment we strive for, even the accidental neighbor visit made us smile. We truly appreciate the recommendation and hope our paths cross again someday. Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2026
    Maintenance

    We have lived here for 7 years and we love it. The office staff is really helpful and nice especially Ariana. The maintenance team is also friendly and helpful plus fills maintenance orders quickly. The Aston is located near the University Place Mall and the Cinemark which is a really great location if you don't have a car.

    Management responded

    We love to hear you are enjoying The Aston. We are glad you like our amenities, and our Service team. We will keep striving to offer the best possible experience for our residents! Thank you for your kind words! - Your Aston Team

  • ★★★★★Dec 2025

    The Aston Apartments are exceptional! The staff at the main desk worked flawlessly to help me with anything I needed.

    Management responded

    Hello Hannah! Thank you for the kind words! We’re thrilled to hear you’ve had such a great experience with us. Our office team loves helping guests however they can, and it means a lot to know their efforts made a difference. We’re so glad to have you here and appreciate you being part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    The tour was amazing. Amy was the best hostess and really hope that we can be able to move in!

    Management responded

    Hello Tammy! Thank you for the five-star review! We’re so glad you had an amazing tour and that Amy made such a great impression. She truly loves helping future residents feel at home from the start. We’re crossing our fingers for you and hope to welcome you to the community very soon. Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025
    Maintenance

    Amazing staff! Everything is well maintained and they are very quick to fulfill any orders you have.

    Management responded

    Hello Sydnee! Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our team and services. Your satisfaction is our top priority, and we're absolutely loving that we met the mark for you! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025
    Maintenance

    I have visted the Aston several times and it is always a very pleasant time. The facilities are top notch quality and you can tell that the whole place is very well maintained by Service supervisor Nikolay who I've had the pleasure of meeting in my multiple visits.

    Management responded

    Hello Dylan! Thank you for the kind words and the 5 stars! We love hearing that each visit has been a great one. Our team takes a lot of pride in keeping the community looking its best, and Nikolay will be flattered to hear your shoutout. We’re glad you’ve noticed the care that goes into our work and we hope to keep impressing you. Thanks again! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025
    AmenitiesMaintenance

    I would highly recommend The Aston to anyone looking for a great place to live. From the extensive amenities to the amazing staff, you truly can’t find a better place. The maintenance staff’s attention to detail is phenomenal, and the office staff is always helpful and responsive to any questions. The location is also a huge plus. Highly recommend!

    Management responded

    Hello Katelyn! Thank you so much for the glowing recommendation! We love hearing that so much of what we offer had a positive impact on your experience. Our service and office team take a lot of pride in the details, and your kind words mean a lot to all of us. We’re so happy to have had you as part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    McKayla is just the sweetest! Such a professional and kind person!

    Management responded

    Hello Kadence! Thank you for the wonderful shoutout! McKayla truly is a gem, and we’re so glad she made such a great impression. We’ll be sure to pass along your kind words—she’ll love hearing this. Thanks for being part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    me and my fiance toured this place yesterday and we instantly fell in love with it! Leah helped us out and she was super kind and helpful.

    Management responded

    Hello Audrey! We love hearing that first-tour magic happened! We’re so glad you and your fiancé felt right at home, and Leah will be thrilled to know she helped make the experience such a great one. Thanks for stopping by and falling in love with the community—we’re excited to welcome you home here! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    This is the friendliest, helpful group of employees ever❤️

    Management responded

    Hello Candis! Wow, that means so much to us! Our team truly loves what they do, and it shows when guests feel the warmth and support. Thanks for noticing and for sharing such a kind compliment—we’re lucky to have you as part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    Let me borrow their packing tape. So helpful and awesome!!

    Management responded

    Hello Ashley! Thanks for the 5 stars! We’re so glad we could help out, even if it was just with some packing tape. We love to save the day! Thanks for the great review and if life ever brings you back our way, we'd love to have you back! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    A great complex with awesome staff. Perfect location by costco

    Management responded

    Hello Daxton! Thanks for the shoutout! We’re so glad you’re enjoying life here and that our team is helping make it a great experience. We’ll keep doing our best to make sure our community stays awesome for you! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025
    Amenities

    Beautiful property with great amenities. Very friendly staff!

    Management responded

    Hello Wendy! Thank you for the awesome feedback! We’re so glad you’re loving the beautiful surroundings, amenities, and friendly faces around the community. Our team works hard to make this a great place to call home, and it means a lot to hear it’s being noticed. We’re happy to have you here! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    Great service. Very nice people, all very helpful 🙃

    Management responded

    Hello SuperKSnowman! Thank you so much for the kind words and the 5 stars! We’re thrilled to hear you had a great experience at our community. Providing friendly, reliable service is what we love to do, and we’re so glad it showed. We’re stoked to have you as part of what makes us great! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025
    MaintenanceAmenities

    we Love ❤️ the place and specially the management is awesome, the amenities is the best, safe place to live, I just want to shoutout Katelyn for always helping us,we just renew our lease, she is awesome and one of the maintenance team, he just came today to fix our garbage disposal, his name is Michael, he was very nice and very courteous, he was done fast, thank you so much Aston Team!

    Management responded

    Hello Elnaleah! Thank you for these kind words! We're so happy that you love your home here! Sincerely, Your Aston at University Place Team

  • ★★★★★Dec 2025

    SO HELPFUL. They were so nice

    Management responded

    Hello Matthew! Thank you for the awesome feedback! We’re so glad our team could be helpful and make you feel welcomed. Being friendly and supportive is what we love to do, and it means a lot to hear it made a difference. We’re happy to have you as part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Nov 2025
    Amenities

    I have had a good experience living here the past month. The gym, the events, and the location are great. Any concerns have been addressed promptly.

    Management responded

    Hello Kristin! Thanks for the awesome review! We're so glad your first month has been a win. The gym, events, and location are some of our favorite perks too, and it’s great to hear they’re serving you well. Thanks for the shoutout on quick responses. We're happy you're here! Sincerely, Your Aston at University Place Team

  • ★★★★★Nov 2025
    MaintenanceCleanlinessNoise

    O have been living here for 3 months and so far my experience has been very positive. The place is quiet, the common areas are well maintained and I feel safe. The maintenance and administration staff responds quickly when one needs something, which I really appreciate. In general, it is a good place to live and I would recommend it.

    Management responded

    Hello Yulie! Thanks for sharing your experience! We’re thrilled your first few months have been so positive. We’re glad so much of what we work hard to offer are hitting the mark for you. Thanks for recommending us and for being part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Nov 2025

    Great place to live. Nice community of neighbors, helpful staff, and ideal location. I recently extended my lease for a fourth time. The current management works hard to make it feel like home.

    Management responded

    Hello Mauricio, Thank you for your kind words and the 5-star rating. We strive to create a great sense of community here and love having you as part of it! ~ Your Aston at University Place Team

  • ★★★★★Oct 2025

    Bridger was super hospitable and gave us a great tour of the complex.

    Management responded

    Hello Taesha! Thanks so much for sharing your experience! We’re thrilled to hear Bridger made your tour such a great one—he really knows how to make people feel at home. We hope you’ll be joining our community soon! Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025
    Amenities

    Savanna was friendly and informative. She answered all my questions, showed me around and informed me of the amenities available as a resident at the Aston apartments. Savanna was also helpful in guiding me to get my power and gas services set up. She has been quick to answer questions. The team @ Aston are wonderful. I would/will recommend Aston to others.

    Management responded

    Greetings Levi! We're so excited to hear about your positive experience with Savanah and our team! Providing friendly and informative service is our priority, and we're delighted to have assisted you with your move-in process. Thank you for considering us worthy of recommendation—we appreciate you! Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025

    Amazing rentals great staff!!!!

    Management responded

    Hello Deeannaka! We love hearing that! Thanks for the awesome review and for being part of our community. Our team works hard to make this a great place to call home, and it means a lot to know you’re enjoying it here! Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025
    CleanlinessNoise

    Clean quiet apartments, awesome attentive staff! Leasing agents are top notch and friendly.

    Management responded

    Hello Lisa! Thanks for this fantastic review! We’re so glad you’re loving so much about our community. Our leasing team will be thrilled to know they helped make your experience top-notch. Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025

    Thanks Avery!!!

    Management responded

    Hello Alyssa! We’ll make sure Avery sees this—she’ll be so happy to know she made your day! Thanks for sharing the love and for being part of our amazing community. Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025

    The property managers here are so kind! I love talking with Avery.

    Management responded

    Hello Mason! That’s so great to hear! Avery will be thrilled to know she’s made such a positive impression. We’re lucky to have her on our team and even luckier to have wonderful guests like you who make our community shine! Sincerely, Your Aston at University Place Team

  • ★★★★★Oct 2025

    Avery is a very friendly and professional person to work with, so if available, I would request her!

    Management responded

    Hello BayLee! We couldn’t agree more—Avery is a rock star! We’re so glad you had such a great experience with her. Thanks for sharing your kind words and for being part of our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Sep 2025
    Maintenance

    I have really enjoyed living at the Aston! The staff is great and handles issues well. They communicate quickly and effectively through text and emails. The buildings are in a very convenient location and well maintained. Any issue I have had with my apartment has been dealt with quickly!

    Management responded

    Hello Jacob! We’re so glad you’ve enjoyed living at our community and that our team’s communication and responsiveness have made a difference. Thank you for your thoughtful feedback and 4-star review—it helps us keep improving while making sure your experience stays a great one! Sincerely, Your Aston at University Place Team

  • ★★★★★Sep 2025

    We've really enjoyed living at the Aston. We chose to move from a one bedroom apartment to a two bedroom apartment and they were so accommodating and did everything possible to make things work out for us exactly how we wanted them to!

    Management responded

    Hello Kendel! We’re so glad to hear your transition from a one-bedroom to a two-bedroom went smoothly! Our team loves helping guests find the perfect fit, and it’s great to know we could make the process work just the way you hoped. Thank you for sharing your experience. We’re so happy you’re here! Sincerely, Your Aston at University Place Team

  • ★★★★★Aug 2025
    MaintenanceAmenitiesFees & rent

    I’ve lived here for 5 months and have enjoyed it! Pros: -Workers are super nice -Maintenance is quick -Nice amenities -Beautiful apartments -Utilities billed through complex (no need to see anything up!) -Parking garage available -Trash chute -Flexible lease lengths Cons: -Since you need a key fob to enter, deliveries can be spotty. Sometimes Amazon people just dump the items in the mail room so there is a risk of having your stuff stolen (it’s happened to me) I wish there was a better system for deliveries that the apartment complex has in place but that isn’t fully the complex’s fault -Rent is affordable, BUT there are extra charges that add up to be a lot. -Valet trash services are available but you do pay for it every month (even if you don’t use it. I wish there was a way to opt out of it. -Parking in the garage is nice (but to assign 1 spot per apartment that is required is a pain but I understand) -Living in a specific building does not guarantee a parking spot in your building (I lived in the main office building and my assigned parking spot was it a whole other building) -With everything being on an app (doorbell camera, locks, AC, etc.) there can be complications with the app which in turn effects your apartment. Our app malfunctioned once and the AC broke and our apartment was almost 90 degrees. Maintenance was super fast to fix it though. Overall: pretty good experience!

    Management responded

    Hi Kendyl, thank you for sharing your detailed feedback. We're pleased to hear that you've enjoyed many aspects of living here, such as our friendly staff, quick maintenance, and amenities. We understand your concerns regarding delivery issues and additional charges, and we appreciate your suggestions for improvement. Your input is valuable as we strive to enhance the living experience for all residents. Thank you for being one of our valued residents. The Aston Team~

  • ★★★★★Jul 2025
    CleanlinessNoise

    My husband and I toured these apartments and fell in love! They are so clean, cozy, sound proof, and overall have a great vibe about them! Although we went a different route due to various circumstances, we would have loved to live here! I have had many conversations and emails with the customer service staff and the manager and both were incredibly kind and answered all of my questions! They offered such a kind gesture and they customer service was excellent! If we ever need a place in the future, we will be moving here!

    Management responded

    Hello Tannon! Thank you so much for the love! We're honored you considered calling our community home and thrilled to hear our team made such a positive impression. While the stars didn’t align this time, our doors (and hearts) are always open if you ever circle back. Wishing you the very best until then! Sincerely, Your Aston at University Place Team

  • ★★★★★Jul 2025

    Aylin como persona, como asesora de arrendamiento tiene un don de gente que es maravilloso, tienen paciencia, sabiduría, entiende las necesidades de los residentes y dentro de sus capacidades ayuda a dar soluciones eficientes. Colabora con los residentes orientándolos en todos y cada uno de los inconvenientes que se puedan presentar.

    Management responded

    Hello James! Thank you so much for your excellent review! We're so glad to hear that your experience with our leasing team has been so positive. We pride ourselves on having a caring and knowledgeable staff who go above and beyond to support our residents. Your kind words mean a lot to us, and we're so happy to have you as part of our community. Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2025

    The whole office team was friendly. McKayla and Katelyn are awesome to work with!!!

    Management responded

    Hello Chad! We're thrilled to hear that you had a positive experience with our office team! It's great to know that McKayla and Katelyn were so helpful. Thanks a million for your kind words and the 5-star rating. We're lucky to have you in the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2025
    Cleanliness

    Nice people in the office and employees and very friendly the housekeeper Marisel and I reccomend this place to living p. S. Very clan

    Management responded

    Hello Francisco! Thank you for the kind words! We’re lucky to have a gem like Marisel on our team—she helps keep everything looking so good. We're so glad you're enjoying the friendly vibe and clean spaces at our community. Your recommendation means the world to us! Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2025

    The office staff is so friendly. I love how helpful they were while touring me and answering all my of questions.

    Management responded

    Hello Jacqui! We're thrilled to hear our team made your tour a great one! Helping and answering questions is one of our specialties. Thanks a million for the kind words. We hope to welcome you home soon! Sincerely, Your Aston at University Place Team

  • ★★★★★Jun 2025
    Amenities

    Really nice place with alot of amenities. Ella and Christina were very informative and friendly in showing and explaining about place. Filling out application was like applying for a house loan; but location is fantastic (2m walk to Costco and 4m walk to mall.

    Management responded

    Hello Joe Jeanette! Thank you for the kind words and the shoutout to Ella and McKayla (we think that's who you mean 🙂). They’re pros and we are proud to have them on our team! We understand that our application process can be thorough, but it's designed to ensure a great fit for all parties. We’re glad the fantastic location and amenities made it all worth it. We hope to welcome you home soon and eventually get that 5th star! Sincerely, Your Aston at University Place Team

  • ★★★★★May 2025
    MaintenanceAmenities

    So far our experience has been great! The team in the office is professional, the maintenance staff are efficient, and the amenities of the property are fantastic!

    Management responded

    Hello Jake! We're thrilled to hear that you're enjoying your experience at our community! It's wonderful to know that our team's professionalism and efficiency, as well as our abundant amenities, have exceeded your expectations. Thank you so much for your positive review! Sincerely, Your Aston at University Place Team

  • ★★★★★Apr 2025

    Recently moved in 2 weeks ago and have absolutely loved it so far! Amy Helped us out so much through all our questions and I'm grateful for that! Made everything o by smoothly

    Management responded

    Hello Isaiah! We're so glad to hear you're loving it here already! Thank you for the shoutout to Amy for making the move-in magic happen and keeping things smooth from the start. She really is a fantastic part of our team. We're lucky to have you here as well. Cheers to many great memories ahead! Sincerely, Your Aston at University Place Team

  • ★★★★★Apr 2025

    Katelyn was so helpful with our move-in! Use her if you sign a lease!

    Management responded

    Hello Brandon! Katelyn’s definitely a total pro and we are lucky she's on our team! We’re glad she helped make your adjustment here so awesome. Thanks for the shoutout and welcome to the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Mar 2025

    I had Gabe Watling leasing to me, he was so helpful the whole time, extremely personable but also professional. He answered all my questions and queries and I didn't feel rushed at all. I'm so happy with the place he recommended my and my partner and I can't wait to start my life here! Thank you Gabe!

    Management responded

    Hello Chloe! We're thrilled to hear about your positive experience at our community and especially love your shout-out to Gabe. It's great to know that you felt supported and not rushed throughout the leasing process. We hope you enjoy your new home and thank you for your kind words! Sincerely, Your Aston at University Place Team

  • ★★★★★Mar 2025
    Maintenance

    Moved in end of February. The process was easy. There were some minor items to repair or educate me on. Thus was achieved quickly. Good location restaurants, movie theatre, convenience store and more available.

    Management responded

    Hello Gary! Thanks for this great review! We're so glad to hear your move-in process was smooth and that we were able to get any little hiccups sorted so fast. Sounds like you’re making the most of our awesome location too! Welcome to our community! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2025
    Amenities

    We've lived at the Aston for just over a year, and we love it here! They're very family-friendly, with pools, grills for barbecuing, an entertainment room, and even an internet cafe with games.

    Management responded

    Hello Aaron! We're so happy to hear you've had a great year living at our community. It sounds like you’re taking full advantage of the awesome amenities, which is what we love to hear. If you ever need anything, we're here to help make your experience even better. Thanks for making your home with us! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2025
    Amenities

    Me and my husband have loved living here for the past year! It's so nice being close to everything. The management team has been great and so kind to us. My favorite thing is the internet cafe. It has been a life saver while I've been in school!

    Management responded

    Hello Alyssa! We’re so glad to hear you and your husband are loving your time here! Being close to everything definitely makes life a lot easier. We’re also thrilled that the internet cafe has been a big help with school—it’s definitely one of our favorite spots too! Thanks for the kind words about our team, it means a lot. We love having you as part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2025

    Takes care of their residents and their people. Community driven.

    Management responded

    Hello Adrian! Thanks so much for the great feedback! We’re all about creating a community that feels like home, and it’s awesome that you noticed how much we care. Thanks for being part of the community! Sincerely, Your Aston at University Place Team

  • ★★★★★Jan 2025
    MaintenanceAmenities

    I have loved living at the Aston! I have been very impressed with the office and maintenance staff. They have been very kind and quick to help! Great amenities as well!

    Management responded

    Hello Savannah! We’re so glad to hear you’ve loved your time at our community. Our team works hard to provide top-notch service, so it’s awesome to know we've made a positive impact. We’re also happy you’ve been enjoying the amenities. Thanks for taking the time to share your experience! We truly appreciate having you as part of our community. Sincerely, Your Aston at University Place Team

Management responsiveness

Management replies to 98% of reviews — and 90% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How The Aston at University Place Apartments Orem ranks nearby

Where The Aston at University Place Apartments Orem stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of The Aston at University Place Apartments Orem

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Orem — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

13.7
property offenses per 1,000 residents · 2024
▼ 9% vs Utah (15.0)
Orem Utah U.S.

Source: FBI Crime Data Explorer · Orem Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.3 mi

2 in 1 mi·176 in 5 mi
Grocery

Harmons

+11 more0.3 mi▸
  • Macey's Food and Drug1.2 mi
  • Smith's1.4 mi
  • Target1.7 mi
  • WinCo Foods2.2 mi
  • Plaza Las Americas2.5 mi
  • Trader Joe's2.7 mi
  • Sprouts Farmers Market3.0 mi
  • Day's Market3.1 mi
  • Walmart Supercenter3.4 mi
  • Walmart Neighborhood Market3.6 mi
  • BYU Creamery at Wyview3.8 mi
Parks

Orchard Park

+2 more0.2 mi▸
  • Foothill Park0.6 mi
  • Timpanogos Detention Basin Park0.7 mi
Schools

Canyon View Junior High School

+9 more0.1 mi▸
  • Orchard Elementary School0.1 mi
  • Foothill Elementary0.6 mi
  • Foothill Elementary School0.6 mi
  • UVU Culinary Art Institute0.6 mi
  • Sharon Elementary0.7 mi
  • Timpanogos High School0.9 mi
  • Heritage School1.0 mi
  • Cascade Elementary School1.0 mi
  • Windsor Elementary School1.1 mi
Gyms & rec

Pool

+7 more1.0 mi▸
  • Viking Crossfit1.4 mi
  • Planet Fitness1.4 mi
  • 3b Yoga1.5 mi
  • Big Blue Swim School1.6 mi
  • VASA Fitness1.8 mi
  • The Rise2.5 mi
  • Vasa2.8 mi
Pharmacies

Macey's Pharmacy

+3 more1.2 mi▸
  • Walgreens1.3 mi
  • Edgemont Pharmacy2.6 mi
  • Walmart Pharmacy3.7 mi
Hospitals / clinics

Provo Canyon Behavioral Hospital

+11 more0.8 mi▸
  • Utah Valley Specialty Hospital1.1 mi
  • CareNow Urgent Care1.4 mi
  • Utah Valley Imaging1.5 mi
  • Orem Community Hospital1.8 mi
  • Timpanogos Regional Hospital1.8 mi
  • Center for Change1.9 mi
  • Intermountain Orem WorkMed2.1 mi
  • Intermountain North Orem Clinic2.3 mi
  • Orem VA Clinic2.3 mi
  • Planned Parenthood2.4 mi
  • IOCDME3.0 mi
Bus stops

800 E @ 985 N

+10 more0.1 mi▸
  • 800 E @ 984 N0.1 mi
  • 800 E @ 838 N0.2 mi
  • 800 N / 800 E (EB)0.2 mi
  • 800 E / 800 N (SB)0.3 mi
  • Research Way @ 1224 N0.4 mi
  • Research Way @ 1241 N0.4 mi
  • Research Way @ 1243 N0.4 mi
  • 800 E @ 579 N0.5 mi
  • 800 E @ 574 N0.5 mi
  • Timpanogos Pkwy @ 680 E0.6 mi
Commuter rail

Orem Central

+1 more3.4 mi▸
  • Vineyard3.8 mi
Stadiums

UCCU Events Center

+4 more3.2 mi▸
  • UCCU Ballpark3.3 mi
  • LaVell Edwards Stadium4.2 mi
  • Miller Park4.4 mi
  • Marriott Center4.5 mi
Industrial area

nearest zone

1.4 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

14/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

56avg AQI · last ~90 days

Moderate

Peak 140 AQI on a bad-air day · PM2.5 avg 9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · Jul–Jun

Avg AQI 51 · ModeratePeak 140

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 39.6); highest around Jul (AQI 65). PM2.5 peaks in Mar (12.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 24° in winter to 89° in summer; wettest month Oct (3.36"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with The Aston at University Place Apartments Orem.

3 selected · this building includedCompare 4 →

Head-to-head

Full side-by-side reports against the closest comparable buildings.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.