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Aggregated from public reviews

The Boulders

750 S 650 W, Provo, UT 84601

150 reviews · Sep 2017 – Jun 2026

The short version

The Boulders in Provo holds 2.8★ across 150 public reviews. No sustained change-point — the rating has held steady over time. Provo property crime runs about 12.8 per 1,000 residents — 14% below the Utah average. Walkability is 9/20 (Below-average walkable).

Overall

2.8★
150 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is The Boulders a good place to live?
We don't grade places — but the record is clear: across its 150 reviews it holds a steady 2.8★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at The Boulders?
Reviewers most often praise Amenities and Cleanliness; the most common complaints are Management, Maintenance, Fees & rent.Read the reviews
Does management respond to reviews at The Boulders?
Management replies to 98% of reviews, and 97% of 1–2★ ones.See responsiveness
How does The Boulders compare to nearby apartments?
By overall rating, it ranks #91 of the 97 apartments we track within 20 miles.See the local ranking
Is The Boulders in a safe area?
Crime figures are city-wide, not building-specific. Provo reports about 12.8 property offenses per 1,000 residents a year — 14% below the Utah average (FBI).See the crime data
What's near The Boulders?
The nearest grocery is 0.7 mi away, and 43 restaurants sit within a mile.See what's nearby
How walkable is The Boulders?
It scores 9/20 for walkability, below-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

1–3 bed · 544980 sq ft

6 floorplans

1 bed
544–577 sqft · 3 plans
2 bed
682–728 sqft · 2 plans
3 bed
980 sqft · 1 plan

Managed by Cornerstone Residential

Also operates West Station Apartments — among the buildings we track.

Amenities

PoolFitness centerCovered / garage parkingPet-friendlyBalcony / patiobasketball courtplaygroundhigh-speed internetnight patrolon-site maintenancegroup exerciselarge closets
Check current availability & pricingOn the official site for The Boulders— we track the rating history, they list what's open now.

From the property's own listingboulders-apts.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.6

Its rating has stayed within about ±0.6★ of its average over time — it moves around more than most buildings we track.

Biggest dip: −2.3recovered

Sharpest stretch: fell from about 3.5★ to 1.1★ around Oct 2024, and has since climbed back.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 150 reviews by rating, back to Sep 2017. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

17
18
19
20
21
22
23
24
25
26
Management
3
10
11
7
3
3
3
13
7
3
Maintenance
1
5
6
1
1
1
1
6
2
2
Fees & rent
·
4
3
1
2
1
1
4
5
3
Pests
·
2
5
1
2
1
·
2
2
1
Safety
2
3
4
1
1
1
·
2
1
·
Cleanliness
·
·
2
·
·
1
·
2
2
·
Amenities
·
·
·
·
·
·
·
·
·
1
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
3
10
11
7
3
3
3
13
7
3
Maintenance
1
5
6
1
1
1
1
6
2
2
Fees & rent
4
3
1
2
1
1
4
5
3
Pests
2
5
1
2
1
2
2
1
Safety
2
3
4
1
1
1
2
1
'17'18'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (34)
  • ★★★★★May 2026
    Cleanliness

    I have lived here for 10 years. When I first lived here management was crap. The new management is wonderful. They’re kind. They work with you. They make sure this place is trying to be as clean as possible. I am so pleased with the new management.It used to be hell living here and now it’s heaven.

    Management responded

    Thank you for your 10 years of residency, it truly means a lot to us. We’re so glad to hear you’ve noticed positive changes and that your experience has improved. Our team is always working to find ways to enhance the community, and it’s rewarding to see that reflected in your experience. We appreciate you being part of the community!

  • ★★★★★May 2026
    Amenities

    The apartment here at Boulders is nestled in a park with trees and sunshine. When ever problems exist the staff respond quickly and efficiently. I would highly recommend these apartments, especially for families. They have a park, pool, basketball court, big field for soccer and are extremely animal friendly. Great job and a big thank you to Boulders.

    Management responded

    We're so happy to see that you're enjoying your experience at The Boulders to the fullest! Thank you for taking the time to leave us your five-star review. We're thankful to have you as part of our community!

  • ★★★★★Dec 2025
    Cleanliness

    They have a good young go getting staff. They have good apartment buildings to show. Also they are a clean complex. With A dumpster everywhere they make it very convient to keep the apartments smelling good. The neighbors are very nice. I would tell you, if you are looking for a place to stay. The Boulders apartments is the place for any of you.

    Management responded

    Dewitt, we’re so happy that you love our team, clean buildings, and convenient amenities. That’s The Boulders way! We appreciate you sharing with us and being part of our community!

  • ★★★★★Dec 2025
    MaintenanceAmenities

    I really appreciate the service here! Not only the maintenance man who fixed the disposal on the first day and showed me how to use the furnace and appliances but also the staff who manage the office are professional and truly helpful. I love the kids' amenities, they have a playground, soccer field, and the basketball court.

    Management responded

    Thank you so much for sharing your experience and these wonderful photos, Alan. We really appreciate you taking the time to share, and we’re so thankful to have you as part of The Boulders community!

  • ★★★★★Nov 2025
    Maintenance

    Hay nueva administración nos ha cambiado el suelo y nos han tratado bien. Nos gusta nuestro apartamento y nos han regalado un mes gratis. Nunca en los 13 años nos han dado tan buena atención.

    Management responded

    Wow, 13 years is incredible Eva! We’re so thankful for your loyalty and thrilled to hear you’re enjoying your apartment and the updates. It means a lot to us that you've continued to choose The Boulders to call home!

  • ★★★★★Oct 2025

    Excelent service, I recommend Janommys for her great attention! I’d like the apartments and all common area❤️‍🔥❤️‍🔥❤️‍🔥

    Management responded

    Thank you so much! We’re so glad you love the apartments and all the common spaces. Happy residents make our day!

  • ★★★★★Sep 2025

    Hay nueva administración y la nueva manager Trish me ayudó. Renové contrato y fue muy agradable y todo equipo fue atento hasta que encontraron una solución.

    Management responded

    We’re so glad to hear you’ve had a great experience with the team! It’s wonderful to know you felt supported throughout the process. We’re happy you decided to renew and are always here to help whenever you need us!

  • ★★★★★Jul 2025

    Great service! Helped me find a place to call home.

    Management responded

    Hi Lismar! Thanks for spreading the positivity. We're so glad to hear you've had a good experience and aim to continue the excellent service. Wishing you a warm welcome!

  • ★★★★Jun 2025

    I must say they have gotten better 💪

    Management responded

    Darrea, we're always working to improve, and it’s great to know those efforts are being noticed. We appreciate you!

  • ★★★★★Mar 2022
    CleanlinessSafety

    The Boulder’s management and staff have been nothing but personal. I enjoy living here. They are pet friendly the grounds keepers are always working to keep it clean and tidy. They have rules here and they make people comply they Make them accountable. My son and I are very happy here we feel safe. The apartment itself is beautiful nice new appliances dishwasher,wood floors, new carpet. Beautiful bathrooms clean. Frances and Levi

    Management responded

    Hi Levi, thank you so much for the positive feedback! I am so happy to hear you and your family are content with your home. Please feel free to let us know if there is anything we can do for you!

  • ★★★★Mar 2022
    CleanlinessNoise

    My apartment was in new condition the flooring, carpet, toilet, walls got new coat of paint all this because the previous tenant had destroyed the apartment.The previous tenant smoked so it was hard next to impossible to get rid of smell. I did my best to maintain it like new. I really enjoyed living here the only reason I am moving out is because I need to move closer to family.

    Management responded

    Hi Marilyn, Thank you so much for the detailed review. We appreciate you so much. We are sad to lose such an incredible resident! We wish you the best of luck in your new home!

  • ★★★★★Jul 2020
    Maintenance

    I've lived in this apartment community a little over 5 years now! It's gotten better with the recent remodel and crime has dropped some also! I like it here! It's my home!! Thank you boulders management for all you do!❤❤❤

    Management responded

    Lorrie! We appreciate you more than you will ever know! Thanks so much for being such a great friend, and community member! We are so lucky to have you here!

  • ★★★★Feb 2020

    The staff is good except for the new girl in office. She is rude and misunderstands situations. No type of understanding before talking to you. She literally hung up the phone on my wife when my wife was trying to talk to her about our bills when I couldnt because I was at work. Jordon and the others are cool though and I like working with them because they understand and work things out. Its just the new girl that is a problem.

    Management responded

    Hi there! Thank you so much for the feedback. We appreciate any information regarding your experience at The Boulders. Even when it is an area of improvement. Please stop by our office, and let us know if there is anything we can do for you! We are here to serve!

  • ★★★★★Nov 2019
    Safety

    I love living here, in the last few years I can definitely say this place has improved. Tho there has been some bad reviews here I cannot say it's been my experience. The staff treas you like family.

    Management responded

    Michael! We really appreciate you! And are so glad to have you as a resident! You are our family most certainly!

  • ★★★★★Oct 2019
    Maintenance

    Am a new tenant and had an emergency and the maintenance harry was great at fixing the problem they where fast and awesome

    Management responded

    Hey Andrea! Thanks so much for taking the time out of your day to leave us your review! We really appreciate you, and we're glad you are here!

  • ★★★★★Oct 2019

    I just renewed my lease, this is my 3rd year and the office staff are amazing, they are always helping me and they do take care of the apartments.

    Management responded

    Hey Sarita! Thanks so much for the great review! We are so glad to have you as a resident, and are even happier that you love you home! Thanks for being here!

  • ★★★★Sep 2019
    Safety

    Ive lived here 5 years plus. It has shown a definitive improvement.Staff works to rectify problems and weed out the riffraff

    Management responded

    Hey Tricia! Thanks so much for this great review! We really do appreciate your feedback!! We are glad to hear that you are liking the improvements, and please know where are here for anything you need!

  • ★★★★★Jun 2019
    CleanlinessSafety

    Lived here for past 5 years and the new management (Claudia) is making such a huge difference! She cleaned the place up and made it a safer, better place to live. I have no complaints. Would apply again in future.

    Management responded

    So great to hear Elizabeth!! Thanks so much for your incredible review! We really appreciate you taking the time out of your day to leave us your feedback! Let us know if there is anything else we can do for you!

  • ★★★★★Jan 2019

    The boulders apartments will be renting soon and once they are renting, you may put me down as Bryan Money as a referral!

    Management responded

    You are awesome Bryan. Thanks so much!! We really appreciate you!

  • ★★★★★Jan 2019
    Cleanliness

    Me and my wife went to tour the apartment and the staff were extremely helpful and the grounds were impeccable. I hope when i finally get my birth certificate my voucher for section8 will be validated and we can move in.

    Management responded

    Awesome Philip! It makes our day to know you had a good experience! We truly take great pride in the happiness of our residents, (and future residents!) Thanks so much for your review! It means a great deal to us!

  • ★★★★★Nov 2018
    MaintenanceAmenities

    Me and my girl just moved in about 3 months ago. We cannot believe how great 👍 the transformation has been at The Boulders Apartments. They have done such an awesome job getting this place up and running. They went through each apartment and redid the inside and the outside. Its beautiful. All of the wonderful amenities each apartment has. The office staff was kind. Had a lot of paperwork to sign but once we got in our neighbors have been so kind and helpful. We would recommend this place to anyone. We couldn’t be any happier here Thank You and God Bless

    Management responded

    Hi Brian! We are thrilled to hear how happy you are in your new home! Nothing makes us happier! Also! Thank you so much for taking the time out of your day to leave your comments and review! We truly appreciate it!

  • ★★★★May 2018
    MaintenanceFees & rent

    Everything about this place is decent, the apartments decent, the staff is decent, price is decent, atmosphere is decent. This place is apartments for housing so there is some problems w the neighbors but if on a tight budget, OK place to live.

    Management responded

    Thank you for taking the time to give us a positive review! I am happy to hear you are satisfied with your home here at The Boulders. Please feel free to reach out with any questions or concerns you might have.

  • ★★★★★May 2018

    The people in the office was very helpful and Maxine was very very helpful she smile ,laughed with us and made things very easy.She made sure that everything was correct..thank you so much

    Management responded

    Thank you for the kind review! I am glad to hear you are satisfied with our property. Please let us know if there is anything we can do for you.

  • ★★★★★May 2018

    Everyone was very helpful in scheduling and rescheduling with us. We had to come back several times to get all the paperwork in order to move in. They took the time to answer all of our questions very completely. They whole time they were nice and friendly doing all they could to move things along. Big thanks to Claudia, Maxine and Carlos.

    Management responded

    Hi Lazo, we are very pleased to hear you have been enjoying your new home at The Boulders! We are glad to have you. Thanks for the positive feedback, I appreciate it!

  • ★★★★★Apr 2018
    MaintenanceAmenities

    This place has come such a long way. They've renovated and given the whole place a new face lift. It's really impressive how far they've come along. And it seems like it's only going to continue to improve!

    Management responded

    I really appreciate your positive feedback Jaron! We are so proud of how far we have come and we hope to continue to make The Boulders an even better place to live. Thank you

  • ★★★★★Apr 2018
    Maintenance

    I have been absolutely Impressed with the transformation the complex has been through over the past few years. It's refreshing to see a management team that is receptive to their tenants and dedicated to making a difference. Great work!

    Management responded

    Hi Kyle, thank you so much for the kind review! We really have come along way in making The Boulders a better place to call home and we are excited to continue down this path. Please feel free to contact us with any questions or concerns. Thank you

  • ★★★★★Apr 2018
    CleanlinessMaintenance

    Things are like night and day here now. The place looks 100 times better. Staff is very friendly and they really seem like they care about turning the place around

    Management responded

    Thank you for taking the time to give us your feedback. It's true that we really care about our residents and we want them to be content with where they are living. If there is anything we can do for you feel free to let us know! Thank you

  • ★★★★★Apr 2018

    Maria has always been friendly and helpful when working with me.

    Management responded

    Hi Ashley, we are very glad you are satisfied with living here at The Boulders. We strive for greatness and always want our residents to feel important. Thank you for the 5-star review!

  • ★★★★★Mar 2018
    SafetyAmenities

    The modeling is nice on the apartments, and I have great neighbors. My kids love the playground and I feel safe every day when I walk around, congratulations 😊

    Management responded

    Hi Brenda, we really appreciate your positive review and are happy to hear you are liking your new home! If you have any questions or concerns feel free to reach out, we're here to help!

  • ★★★★★Dec 2017

    the staff was really great, they helped me out a lot and made this whole process super easy and quick. thanks!

    Management responded

    Hi Madison, Thanks for taking the time to give us your great feedback! We are happy to hear that you are satisfied in your new home. Always feel welcome to reach out with any questions or concerns. Thanks!

  • ★★★★★Dec 2017
    MaintenanceAmenities

    Maxine in the front office went above and beyond with helping us get into a place! Friendly and everything is being renovated or updated 👌🏼

    Management responded

    Hi O'Neill, Thank you for taking the time to leave us your review! It is greatly appreciated! We are so happy to hear that you are enjoying the community & your new home. Thanks again!

  • ★★★★Dec 2017

    Quick process once we got all of the paperwork done. Friendly service.

    Management responded

    Hi Isaac, So glad to hear everything went smoothly for you. We appreciate you taking the time to leave us a good review. Please feel free to reach out with any other questions or concerns. Thanks!

  • ★★★★Dec 2017

    Glad to be here...services have been fine. I have no complaints and look forward to an enjoyable stay.

    Management responded

    Hi Alan-Doll, We are happy to hear you are having a good time in your new home & community. Please let us know if we may further assist with anything else. Thank you!

  • ★★★★★Nov 2017
    MaintenanceAmenities

    This place looks great now. Renovation is almost finished. The new leasing office and pool are beautiful. Units are clean and updated. Great little community. The people in the office have been amazing.

    Management responded

    Hi Troy, We are so glad to hear about your recent experiences! We continue to strive for excellence in our community and want you to feel at home. Please let us know if you have any questions or concerns. Thanks again!

Management responsiveness

Management replies to 98% of reviews — and 97% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How The Boulders ranks nearby

Where The Boulders stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of The Boulders

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Provo — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

12.8
property offenses per 1,000 residents · 2024
14% vs Utah (15.0)
Provo Utah U.S.

Source: FBI Crime Data Explorer · Provo Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.4 mi

43 in 1 mi·197 in 5 mi
Grocery

Asian Market

+11 more0.7 mi
  • Fresh Market0.7 mi
  • Grocery Outlet0.8 mi
  • Smith's1.1 mi
  • Maceys2.0 mi
  • BYU Creamery Outlet at Helamen2.1 mi
  • Rancho Markets2.2 mi
  • BYU Creamery at Wyview2.6 mi
  • Walmart Neighborhood Market2.6 mi
  • Sprouts Farmers Market3.3 mi
  • Day's Market3.6 mi
  • Trader Joe's3.6 mi
Parks

Franklin Park

+9 more0.2 mi
  • Powerline Park #20.4 mi
  • Pioneer Park0.6 mi
  • Powerline Park #10.6 mi
  • Footprinter Park0.7 mi
  • Wells Fargo Park0.9 mi
  • Sunset View Park0.9 mi
  • Maeser Park1.0 mi
  • Powerline Park #31.2 mi
  • North Park1.2 mi
Schools

Franklin Elementary School

+10 more0.3 mi
  • Utah Valley Vocational School0.6 mi
  • Mountainland Technical College0.9 mi
  • Sunset View Elementary School0.9 mi
  • Dixon Middle School0.9 mi
  • Timpanogos Elementary School1.0 mi
  • Provo ATA Martial Arts Club1.1 mi
  • Provo Peaks Elementary School1.4 mi
  • Provost Elementary School1.5 mi
  • Independence High School1.6 mi
  • Freedom Preparatory Academy1.6 mi
Gyms & rec

Provo Recreation Center

+10 more1.2 mi
  • Britney Apartments Pool1.4 mi
  • Liberty Square1.5 mi
  • Peaks Ice Arena1.8 mi
  • VASA Fitness1.8 mi
  • Track and Field Complex2.2 mi
  • Marriott Center Annex2.3 mi
  • Vasa3.4 mi
  • Hotworx3.4 mi
  • Action Target3.5 mi
  • EōS Fitness3.5 mi
Pharmacies

Walgreens

+2 more4.1 mi
  • Edgemont Pharmacy4.1 mi
  • Smith's Pharmacy5.0 mi
Hospitals / clinics

Rock Canyon Periodontist

+11 more0.9 mi
  • Mountainlands Community Health Center1.4 mi
  • Utah Valley Hospital1.6 mi
  • Revere Health1.7 mi
  • Utah State Hospital1.9 mi
  • BYU Student Health Center2.7 mi
  • IOCDME3.3 mi
  • University of Utah Health Clinic3.7 mi
  • Orem VA Clinic4.2 mi
  • Medical Center4.8 mi
  • Intermountain Springville Clinic4.9 mi
  • Bingham Family Clinic5.0 mi
Bus stops

500 W @ 897 S

+11 more0.2 mi
  • 920 S @ 471 W0.3 mi
  • 920 S @ 328 W0.3 mi
  • 920 S @ 331 W0.3 mi
  • 500 W @ 344 S0.3 mi
  • 500 W @ 281 S0.4 mi
  • Provo Central Station (Bay A)0.4 mi
  • Provo Central Station (Bay K)0.4 mi
  • Provo Central Station (Bay L)0.4 mi
  • Provo Central Station (Bay B)0.4 mi
  • Provo Central Station (Bay C)0.4 mi
  • Provo Central Station (Bay M)0.4 mi
Commuter rail

Provo

+2 more0.3 mi
  • Provo Central0.5 mi
  • Orem Central4.8 mi
Stadiums

Miller Park

+4 more2.3 mi
  • Marriott Center2.3 mi
  • LaVell Edwards Stadium2.4 mi
  • UCCU Ballpark4.4 mi
  • UCCU Events Center4.5 mi
Industrial area

nearest zone

0.6 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

9/ 20 walkability

Below-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

56avg AQI · last ~90 days

Moderate

Peak 140 AQI on a bad-air day · PM2.5 avg 9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 51 · ModeratePeak 140

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 39.6); highest around Jul (AQI 65). PM2.5 peaks in Mar (12.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 24° in winter to 90° in summer; wettest month Dec (2.96"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with The Boulders.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.