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Aggregated from public reviews

Sunset Ridge

5503 W 9000 S, West Jordan, UT 84081

136 reviews · Oct 2013 – Jun 2026

The short version

Sunset Ridge in West Jordan holds 3.6★ across 136 public reviews. No sustained change-point — the rating has held steady over time. West Jordan property crime runs about 13.8 per 1,000 residents — 8% below the Utah average. Walkability is 5.5/20 (Car-dependent).

Overall

3.6★
136 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Sunset Ridge a good place to live?
We don't grade places — but the record is clear: across its 136 reviews it holds a steady 3.6★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Sunset Ridge?
Reviewers most often praise Management and Maintenance; the most common complaints are Safety, Fees & rent, Noise.Read the reviews
Does management respond to reviews at Sunset Ridge?
Management replies to 71% of reviews, and 59% of 1–2★ ones.See responsiveness
How does Sunset Ridge compare to nearby apartments?
By overall rating, it ranks #195 of the 252 apartments we track within 20 miles.See the local ranking
Is Sunset Ridge in a safe area?
Crime figures are city-wide, not building-specific. West Jordan reports about 13.8 property offenses per 1,000 residents a year — 8% below the Utah average (FBI).See the crime data
What's near Sunset Ridge?
The nearest grocery is 1.7 mi away.See what's nearby
How walkable is Sunset Ridge?
It scores 5.5/20 for walkability, car-dependent (EPA).See livability

The apartment itself

as of Jun 2026

2–3 bed · 9741,170 sq ft

4 floorplans

2 bed
974–1,010 sqft · 2 plans
3 bed
1,135–1,170 sqft · 2 plans

Managed by KETTLER

Also operates Barbara Worth, Bluffs Apartments, Lotus Gallacher — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryPet-friendlyDog parkClubhouseAir conditioningBalcony / patioBBQ/picnic areabasketball courtplaygroundpackage receivingbike rackson-site managementon-site maintenanceincome-based/affordable housing
Check current availability & pricingOn the official site for Sunset Ridge— we track the rating history, they list what's open now.

From the property's own listingsunsetridgeaptsutah.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.5

Its rating has stayed within about ±0.5★ of its average over time — it moves around more than most buildings we track.

Biggest dip: −1.9recovered

Sharpest stretch: fell from about 4.2★ to 2.3★ around Aug 2017, and has since climbed back.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 136 reviews by rating, back to Oct 2013. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

13
15
16
17
18
19
20
21
22
23
24
25
26
Management
1
3
1
1
4
1
·
1
2
2
3
8
1
Maintenance
·
·
1
·
2
·
·
1
·
·
1
2
1
Safety
·
1
1
·
1
1
·
·
·
1
1
1
1
Fees & rent
·
1
·
·
1
·
·
1
·
1
1
3
·
Cleanliness
·
1
·
2
1
·
·
·
·
·
1
1
1
Noise
·
1
1
·
1
·
·
·
1
1
·
1
·
Pets & policy
·
·
·
·
·
·
·
·
1
·
·
1
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
1
3
1
1
4
1
1
2
2
3
8
1
Maintenance
1
2
1
1
2
1
Safety
1
1
1
1
1
1
1
1
Fees & rent
1
1
1
1
1
3
Cleanliness
1
2
1
1
1
1
'13'15'16'17'18'19'20'21'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (46)
  • ★★★★★Jun 2026

    Excellent service. I have always been treated with kindness and professionalism. The property manager, Hillary Murchison, is an exceptional person who is always willing to help and address any concerns with care and respect. I highly recommend this community 100%.

    Management responded

    Thank you for your kind words and recommendation! We are thrilled to hear that your experience with our community has been a positive one. Providing exceptional customer service is our top priority, and we're delighted that Hillary has made such a meaningful impact through her dedication, professionalism, and genuine care for our residents. We truly appreciate you taking the time to share your experience and for recommending our community. It is a pleasure to serve residents like you, and we look forward to continuing to provide you with an exceptional living experience.

  • ★★★★★May 2026
    Maintenance

    Llevo 2 años viviendo en Sunset Ridge es una de las mejores experiencias que he tenido, todo muy amable , el equipo de mantenimiento responde al 100% . Las pocas veces que he ido a la recepción Hilary es muy amable

    Management responded

    Thank you for your kind words and for being a valued resident of Sunset Ridge Apartments for the past two years! We’re so glad to hear you’ve had such a positive experience. We truly appreciate your recognition of our maintenance team and Hilary—we’ll be sure to share your feedback with them. 😊

  • ★★★★★Feb 2026
    Maintenance

    Nothing bad to say. Great place to live peacefully. Abraham and Richard are excellent people and workers.

    Management responded

    Hi Heather G, we truly appreciate your 5-star review! It's always rewarding to know when residents are satisfied, and we're grateful you took the time to rate us so highly. Thank you for being part of the Sunset Ridge community! – The Sunset Ridge Team

  • ★★★★★Feb 2026
    Maintenance

    I’ve lived at Sunset Ridge Apartments for several years and haven’t had a single issue with management or the maintenance team. Special thanks to Abraham — a top-notch guy: good-looking, friendly, helpful, and very professional.

    Management responded

    Hi Blanca Aguilar, thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Feb 2026

    I love Hillary Murchison with Sunset Ridge. She is always so kind and professional and treats everyone so fair. She works tirelessly for all the residents, and 10/10 would recommend Hillary and Sunset Ridge Apartments!

    Management responded

    Hi Rachel Murphy (Your Home Girl), thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Feb 2026
    Maintenance

    It has been a very pleasant experience living in this apartment complex. Although the management has changed several times, most of the employees have remained, especially in the maintenance department. The girl in the office is very kind, and I have felt very good about the treatment I’ve received. Richard, the maintenance gentleman, is always willing to help, has a good sense of humor, and I’ve always seen him working in the apartments. The maintenance supervisor is new compared to Richard , his name is Abraham and I really like him because he is very friendly, always smiling, and has an excellent presence. Even though you see him working all day, he is always clean and well groomed. In addition, it usually takes no more than two days for them to respond to and resolve any request. They have been six wonderful years. Thank you very much

    Management responded

    Hi Alejandrina B, we truly appreciate your 5-star review! It's always rewarding to know when residents are satisfied, and we're grateful you took the time to rate us so highly. Thank you for being part of the Sunset Ridge community! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    Muy buen servicio ya es mi 2 contrato y pienso seguir acá me an resuelto los problemas cuando voy a la administración el SR. Abraham es muy responsable y atento a las problemas de mantenimientos del apartamento recomiendo al 100 esta administración

    Management responded

    Hi Humberto Calistro, thank you so much for your 5-star rating! We're thrilled to know you're enjoying your experience at Sunset Ridge. We appreciate you being part of our community and look forward to continuing to serve you. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    I have lived here for almost 4 years, and I am giving 5 stars only because of the maintenance manager ABRAHAN. He has always been very attentive, responsible, and quick to respond to all my apartment issues. He is also the only person who speaks Spanish, truly cares about the residents, and works hard to keep the property clean, nice, and well maintained. Unfortunately, the administration is very disappointing. There is no warmth or good communication, and the office is often closed or unavailable. Still, the maintenance manager’s dedication makes a big difference and is the main reason I continue living here.

  • ★★★★★Jan 2026
    Maintenance

    Pase 4 años viviendo en este lugar y fueron excelentes, Abraham excelente handyman y siempre cumplieron con todos los requeremientos

    Management responded

    Hi Gustavo Eduardo Granados Sulbaran, thank you so much for your 5-star rating! We're thrilled to know you're enjoying your experience at Sunset Ridge. We appreciate you being part of our community and look forward to continuing to serve you. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    I’ve lived here for two years and have always had a great experience, especially with the office staff, who are consistently helpful and professional. A few days ago, my bathroom drain got clogged, and the maintenance team responded immediately. The issue was fixed quickly, and everything was left clean and in perfect condition. Huge thanks to Abraham and Richard for their quick response and kind, reliable service — truly appreciated!

  • ★★★★★Jan 2026
    Maintenance

    This will be my fifth year living at this property .. everything has been very pleasant for me , the new office staff are very friendly , One of the girls is always helping me with my package deliveries… the maintanance team are amazing .. they are very kind and helpful, they always double-check with us to make sure the problem was solved . I’m very impressed with the emergency call. When an emergency happens, they dont hesitate to show up , no matter what or what time you call them . Abraham the maintenance supervisor always help us with translation when we need to talk to the office. We are very happy in this place! Thank you Sunset Ridge Team

  • ★★★★★Jan 2026

    My husband and I have really enjoyed living at Sunset Ridge Apartments for the last 2 years, and much of that is due to the dedicated and professional staff. The office team does an excellent job keeping everything running smoothly. Hillary, the property manager, is organized, approachable, and clearly committed to maintaining a well-run community. Nicole, the leasing agent, is outstanding. she is friendly, knowledgeable, and always willing to go the extra mile to help residents and prospective tenants feel welcome and supported. The maintenance team, Abraham and Richard, are dependable and efficient, and they handle requests promptly. They are respectful, thorough, and do a great job making sure any issues are taken care of quickly and correctly, which really adds to the comfort and peace of mind of living here. The community is also consistently maintained thanks to Dominic, the groundskeeper. The landscaping and common areas are always clean and well cared for. All in all, Sunset Ridge Apartments stands out because of its hardworking, reliable, and friendly staff. Their combined efforts make it a comfortable and enjoyable place to live.

    Management responded

    Hi Kasey Coleman, thank you so much for your 5-star rating! We're thrilled to know you're enjoying your experience at Sunset Ridge. We appreciate you being part of our community and look forward to continuing to serve you. – The Sunset Ridge Team

  • ★★★★★Jan 2026

    I’ve had a great experience living at Sunset Ridge Apartments, and a huge part of that is the amazing staff. Nicole in the office truly stands out—she is incredibly helpful, professional, and genuinely kind. She always goes above and beyond to make sure residents feel heard and taken care of, and it really shows how much she cares about her job and the community. The other girls in the office are also wonderful—friendly, welcoming, and always willing to help with any questions or concerns. The maintenance team deserves a lot of credit as well; they are responsive, efficient, and respectful, and they do a great job keeping everything running smoothly. I also want to give a special shout-out to Dominic, the groundskeeper. The property is always clean and well maintained thanks to his hard work, and it really makes a difference in how nice it is to live here. Overall, Sunset Ridge is a great place to live with an outstanding team that truly makes residents feel at home.

    Management responded

    Hi Khanh Nguyen, we truly appreciate your 5-star review! It's always rewarding to know when residents are satisfied, and we're grateful you took the time to rate us so highly. Thank you for being part of the Sunset Ridge community! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    Me and my wife lived at Sunset since 2021 the first few years it was rough… it seemed the management at the time was difficult to work with and only one of the maintenance guys seemed to care (Richard)… after time they switched management and the maintenance got a new manager… huge improvement.. when we needed something either Richard or Abraham came same day and were very friendly and helpful. I also liked how clean they kept the property. Also, huge plus when they upgraded the lighting around the property. Also during the winter the guys were out there making sure the walk ways were cleared. The management team was very pleasant during our move out and were really helpful. We are going to miss it there and heavily considered staying but our family was growing and a 2 bedroom just wasn’t enough. The down side about Sunset is the garbages fill up fast and are constantly overflowing, also the buildings are a little older and some of the balconies are slanted / needing repair in the stairwells as well.

    Management responded

    Hi Cody Atwood, thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    SafetyCleanlinessMaintenance

    I loved living at Sunset Ridge Apartments and I referred my granddaughter and daughter to live there too. I’m so glad that they have a safe and very clean place to live. The management team is awesome and Richard Noseworthy and Abraham take excellent care of the property and they help the residents with attending as quickly as possible to any problems with their apartments. Richard is especially a great asset to Sunset Ridge Apartments, He has a great attitude and is also very kind.

    Management responded

    Hi Anna Angus, we’re glad you’re enjoying your experience at Sunset Ridge. If there’s anything you ever need or would like to share, we’re all ears. Thanks for your rating! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    We have had a great experience living at Sunset Ridge Apartments. The maintenance team is very efficient and always responds quickly. Abraham, Richard, and Dominic are amazing , professional, respectful, and always do a great job. Every time I call or visit the office, Nicole is always so helpful and kind. She makes sure everything is taken care of. Overall, this is a well-managed community and we are very happy living here. Highly recommend!

    Management responded

    Hi Stefany Flores, we really appreciate your positive rating! If there's ever anything we can do to improve your experience further, please don’t hesitate to let us know. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    I have been living here for 2 months, and from day one the service has been extremely good. Communication was incredible, and even though Nicole does not speak Spanish, she helped us throughout the entire process. As soon as we moved in, we filled out the damage and improvement form for the apartment, and the very next day the Service Manager, Abraham, was already fixing everything that was needed. In other places where I have lived, this has never happened so quickly. My experience living here has been very, very good.

    Management responded

    Hi jose david Morillo, we truly appreciate your 5-star review! It's always rewarding to know when residents are satisfied, and we're grateful you took the time to rate us so highly. Thank you for being part of the Sunset Ridge community! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    Richard and Abraham on the maintenance team as well as Nicole in the Office always take really, really good care of me as a tenant. Thank you very much.

    Management responded

    Hi Emily Roberts, thank you for your 4-star review! We're happy to hear you’re enjoying your time at Sunset Ridge, and we're always looking for ways to improve. Let us know how we can make your experience even better. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Parking

    Been here for over a year now and we love how fast management is with any issues we might have. Hillary is always so kind and helps us with no worries. Of course there can be some people that love her that don’t respect the property but I see the staff constantly cleaning the property and making sure it’s a nice place to live . We love that we have a covered parking space and washer and dryer in our unit.

    Management responded

    Hi Aaron Price, thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Maintenance

    Sunset Ridge new management has been a breathe of fresh air. You can tell they actually care about the community and staying on top of things. Communication has been much better, maintenance requests are handled quicker, and the property overall feels more organized and well-run. It’s nice to see positive changes happening and to feel like concerns are being heard. Definitely a step in the right direction. Hillary was amazing I must add! She made things go so smoothly and was on top of everything. Made moving feel less crazy! Love being here.

    Management responded

    Hi Roni Kirby, thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Fees & rent

    The property manager Hillary at Sunset Ridge has been great. She's professional, approachable, and genuinely cares about the residents and the property. I think the apartments are nice for the price you pay.

    Management responded

    Hi Isaiah Williams, we’re glad you’re enjoying your experience at Sunset Ridge. If there’s anything you ever need or would like to share, we’re all ears. Thanks for your rating! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Amenities

    Great amenities, a wonderful location, and an easy move-in experience. Nicole made us feel at home from day one and helped make choosing Sunset Ridge an easy and confident decision. We’re excited to be here!

    Management responded

    Hi Tricia Childs, we’re glad you’re enjoying your experience at Sunset Ridge. If there’s anything you ever need or would like to share, we’re all ears. Thanks for your rating! – The Sunset Ridge Team

  • ★★★★★Jan 2026
    Fees & rentAmenities

    We had a great experience 😃 the office gals are very informative and nice. I like all the community events . Great prices also . Kids like the pool in the summer

    Management responded

    Hi Marcia Moody, thank you so much for your 5-star rating! We're thrilled to know you're enjoying your experience at Sunset Ridge. We appreciate you being part of our community and look forward to continuing to serve you. – The Sunset Ridge Team

  • ★★★★★Dec 2025
    Cleanliness

    Sunset Ridge Apartments has truly been an amazing place to call home. From the moment you walk in, you can feel the pride and care that goes into this community. The property manager Hillary is very friendly, they had warm cookies as you enter. This doesn’t seem like a low income apts. it is well maintained, peaceful, and welcoming. Any time I’ve had a question or needed assistance, the management team has been professional, responsive, and genuinely kind. It’s clear they truly care about the residents and work hard to keep the community running smoothly. The apartments themselves are comfortable, clean, and thoughtfully laid out, making it easy to feel right at home. The maintenance comes and fixes issues the same day I had an issue with my dishwasher and they were here within the hour, and they are very nice. I highly recommend it to anyone looking for a place that feels safe, cared for, and well managed. They put together monthly events that are also very fun and a great way to get to know the community. Also, my kids really love the school that they go to. The school district is really good. They love their teachers

    Management responded

    Hi Taste Tester, thank you for your generous rating! Our team works hard to provide a great living experience at Sunset Ridge, and it's encouraging to see that reflected in your feedback. We’re here for you anytime. – The Sunset Ridge Team

  • ★★★★★Dec 2024

    rented an apartment in the last couple months. the crew and rental agents, olivia, were very helpful and knowledgeable. thanks to all the staff

    Management responded

    Thank you for your kind words! We are thrilled to hear that our team made your rental experience a smooth and positive one. We look forward to serving you in the future.

  • ★★★★★Nov 2024
    Amenities

    This place is a GREAT FIND ! This is an affordable housing and it doesn’t even seem like it did at all. It seems like you’re at a five star resort. The pool is nice for the kids, they have a gym, basketball court and barbecue area. My kids love it and the landscaping looks immaculate. I really enjoyed visiting with the property manager. She was very friendly and the move-in process went smoothly. I put in a maintenance request and it was done the same day. I’m very glad I found this place.

    Management responded

    Thank you for taking the time to leave such a positive review! Our team works hard to make sure our residents feel like they are living in luxury at an affordable price. We are so happy to hear that you and your family are enjoying your new home. We strive to provide excellent customer service and efficient maintenance requests. Thank you for choosing us!

  • ★★★★★Nov 2024

    These have been one of the nicest apartments I have lived at, They don’t seem like low income but they are ! I’m glad I chose to move my family here! I have lived here for 10 years now and haven’t had and real issues. It’s close to Mountain View hwy, which almost never has traffic. It’s in a great location I would definitely recommend it!

    Management responded

    Thank you for the glowing review! We are thrilled to hear that you have had such a positive experience living in our apartments for the past 10 years. We pride ourselves on providing quality low-income housing in a convenient and desirable location. We are so happy that you chose to make us your home. Thank you for recommending us to others!

  • ★★★★★Oct 2024
    Cleanliness

    I’m a new tenant and the move-in process was super easy and well explained. the grounds are really nice and apartment was very clean apron moving in. It’s nice and it’s a really good deal, The manager was very friendly and responsive . So far I’m enjoying my new home

    Management responded

    Hi Renee Couponer, thank you for taking the time to leave a review for us at Sunset Ridge. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

  • ★★★★★Oct 2024
    Maintenance

    I needed a repair and the new manager was awesome! She sent someone our right away, with no fuss. Other places should take note of how this place is managed.

    Management responded

    Thank you for your kind words! We strive to provide efficient and reliable service for all of our customers. We're glad to hear that you had a positive experience with our new manager. Our team works hard to ensure a hassle-free repair process. Thank you for choosing us and we hope to see you again!

  • ★★★★★Oct 2024
    Fees & rent

    I recently moved to sunset ridge and it has by far been such a wonderful experience. Hillary the new manager made the process of moving in so easy and painless. She has by far the most amazing customer service I have ever received at an apartment and made us feel right at home from the very beginning. The apartment is very fairly priced especially due to how hard times are right now. The apartment is updated and modern inside new floors . My son loves having a pool, hot tub & basketball court available at all times. Your neighbors are friendly and most importantly MIND THEIR BUSINESS 🤣. The office and maintenance staff are always happy to help. I truly appreciate this community!

    Management responded

    Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

  • ★★★★★Sep 2023
    Amenities

    From the moment I moved in, the management team has been incredibly helpful and responsive. The amenities here are top-notch, with a beautiful pool, well-equipped fitness center, and even a lovely communal garden area. The location is a real plus too – it's close to all the essentials like grocery stores, restaurants, and public transportation. The apartments themselves are spacious and well-maintained, and I've had no issues with noise or disturbances from neighbors. Overall, it's been a wonderful experience living here, and I highly recommend this apartment complex to anyone in search of a comfortable and convenient place to call home."

  • ★★★★★Sep 2023

    Jennifer is awesome super nice and helpful young lady!

  • ★★★★★Sep 2023

    Jennifer is great

  • ★★★★★Mar 2021

    Application process was quick and easy.

    Management responded

    Hi, Heather. We appreciate the kind words and are glad we could provide you with a positive experience!

  • ★★★★★Sep 2020

    I lived here back in 2008-2009 and loved it so much, I am re applying to live here once more with my fiance and 3 boys. The office ladies were so nice and made me feel comfortable even though I felt a mess trying to get everything together for them. I really hope we get approved and be able to stay for many years to come. ❤

    Management responded

    Taylor, thanks so much for the five stars! We're glad to read that you had an amazing stay the first time you're here, and we're thrilled to see your interest in living here again. Please feel free to reach out to our team if you have any questions about anything - we appreciate this lovely review!

  • ★★★★★Jun 2020
    Amenities

    I have lived here for 3 years and We have had a great experience. The place is well kept, the pool is great, very close to Schools, lots of green areas for the kids to play and friendly staff.

    Management responded

    We're glad to read that you've had such an excellent experience at Sunset Ridge, Sabrina! Thanks for letting us know about your stay - please reach out to us if you ever need any assistance with anything!

  • ★★★★★May 2020

    Very professional and fast service, Makael was so nice and fast, we were so amazed how fast she send us a link to apply at Sunset Ridge, within 3 minutes wow !! this tell us a lot how they handle their tenants in case of any emergency.

    Management responded

    Thanks for the five stars, Gio! We're glad to read that you had such an excellent experience with the Sunset Ridge team - please reach out to us if you ever need anything!

  • ★★★★★May 2020
    Maintenance

    I’ve been here for a month and I absolutely love it! Mykyla is the best she’s super nice and super sweet she really helped me a lot with the move in process. Maintenance is super nice and keep up with everything and everyday!

    Management responded

    We're thrilled to read that you've been enjoying your stay so far here at Sunset Ridge! We aim to deliver unparalleled living, so please reach out to us if you ever need anything or have any questions!

  • ★★★★★Oct 2019
    Amenities

    Seems like a decent place. The ladies in the office could use a little sweetener in their attitude and could be more cheery but other than that the pools good and the workout center is decent

    Management responded

    Thank you for the five-star review of Sunset Ridge! We are always happy to hear from our residents and are glad that you are enjoying our amenities! If you would like to further discuss your concerns, don't hesitate to come by our office. Thank you again!

  • ★★★★★Jan 2019
    Maintenance

    I feel that a lot of people are blowing things way out of proportion with this complex. We lived at this location from 2013-2017 and I would go back in a second if we lost our home. We never had problems with the management or maintenance crew they always fixed issues that we had in a timely manner. The staff were always available to us although some days they would be extremely busy but would always get back to us the following day with an apology. I never noticed any garbage or trash laying around except on garbage day when people would knowingly overfill the garbage can so trash would fall out when the truck would try to empty it but the maintenance crew would always clean it up as soon as they could. I would recommend this place to anyone especially young families who are making a start in life. Thanks Sunset-Ridge for giving the community a safe and nice place to call home.

    Management responded

    Mike! Thank you so much for providing your review! We are happy that you enjoyed your time with us when you lived at Sunset Ridge and that we were able to meet or exceed your expectations. With that said, we work very hard to provide positive experiences and don't want to dismiss any concerns that a resident may have. If you ever want to move back to Sunset Ridge, please do not hesitate to reach out to us. We would love to have you back.

  • ★★★★★Jan 2019
    Maintenance

    I haven't lived at Sunset Ridge for 2 years but after reading some of these reviews I feel like I need to share my experience. I lived here 2 different times; the first time from 2012 to 2014 then again from 2016 to 2017. I really enjoyed both apartments here. The apartments are very nice and spacious. Anytime I had a maintenance request it was taken care of immediately and professionally. The ladies in the office were always super friendly and helpful and always willing to help with any concerns I had; they always did their best to make sure my family had a pleasant living experience, they never made me feel like I was a burden. I loved how they would do fun little activites for the kids during the holidays. My kids enjoyed it here because there were so many kids for them to play with. I would also like to add that both times I lived here they were very fair in returning my deposit, I was never charged any ridiculous fees, both times I recieved almost a full refund of my deposit! If this place wasnt income restricted I'd go back in a heartbeat, unfortunately I dont qualify for an income restricted apartment. If you're looking for a great place to live this is the place to go.

    Management responded

    Thank you so much for the five-star review and feedback of Sunset Ridge. We are glad that your time with us was filled with great memories and experiences. If you ever need to reach out to us, please give us a call or visit. Our friendly team will be more than happy to help you.

  • ★★★★★May 2018

    UPDATE melanie fixed everything and has taken such good care of us I will miss this place!! My favorite place to live in utah has been this apt.

    Management responded

    We're deeply dismayed to hear you feel you did not get the level of service you deserve. Our team is held to a high standard of excellence, so it's disappointing we missed the mark with you in this instance. We love having you here in our community and appreciate you taking the time to leave us this feedback, so please visit us in the office again. We'll be more than happy to meet with you about this and chat about how we can help improve your experience. Thank you.

  • ★★★★★Dec 2017
    Amenities

    Great place to live! My wife and I moved here back in 2013 and we still love it! Only thing is maybe an upgrade on the treadmills in the gym but other then that it's a great place to live.

  • ★★★★★Apr 2015

    Went above and beyond our expectations in service and kindness. Thanks ladies!!!

  • ★★★★★Mar 2015
    Cleanliness

    very nice!:) i fell inlove with them the second i saw them ...the color inside the home aswel as the carpets and space gave it the homie touches...the receptionist and neighbors i saw the first day were really friendly and brings out a good vibe .as well as the cleanitie. .for me it was a five star personaly because it had everything i was hoping for and more! just the location is a plus its calm new and has this fresh air u dont get in the city. the porch ! really my stile looks good feels rich ..i would recommend this place to anybody. .

  • ★★★★★Mar 2014
    MaintenanceNoise

    Don't listen to the other reviews from over 2 years ago. We moved in Oct. 2012 and I still love it here. The Management Office Staff is Always helpful and treat me very well and if there is an issue the Maintenance guys are right there to fix it quick and clean. The walls are pretty thin for an Apartment Building for Families though so that is the one draw back. The Apartments themselves are HUGE 1100 Sq. Feet! in a 2 bedroom. We need a 3 bedroom now and we are staying in this complex because they take good care of us. I don't know who everyone is talking about in the other reviews but those things just don't happen. At least not anymore...

Management responsiveness

Management replies to 71% of reviews — and 59% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Sunset Ridge ranks nearby

Where Sunset Ridge stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Sunset Ridge

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

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Crime in West Jordan — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

13.8
property offenses per 1,000 residents · 2024
8% vs Utah (15.0)
West Jordan Utah U.S.

Source: FBI Crime Data Explorer · West Jordan Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

none within a mile

0 in 1 mi·151 in 5 mi
Grocery

Smith's Marketplace

+11 more1.7 mi
  • Smith's1.7 mi
  • Harmons2.0 mi
  • Walmart Supercenter2.8 mi
  • Macey's3.3 mi
  • La Cantera Market3.3 mi
  • Reams3.4 mi
  • Sprouts Farmers Market3.7 mi
  • WinCo Foods3.8 mi
  • H Mart4.6 mi
  • Anaya's Market4.7 mi
  • Stan's Market4.7 mi
Parks

Wildflower Park

+9 more0.6 mi
  • Pebblecreek Park0.7 mi
  • West Jordan Wheels Park0.7 mi
  • Ron Wood Baseball Complex0.8 mi
  • West Jordan Skate Park0.8 mi
  • Ron Wood Park0.8 mi
  • Bloomfield Farms Park0.9 mi
  • Skye Park1.0 mi
  • Kilmuir Park1.1 mi
  • Sunset Cove Park1.2 mi
Schools

Copper Canyon Elementary School

+10 more0.2 mi
  • Copper Hills High School0.5 mi
  • Jordan Hills Elementary School0.8 mi
  • West Hills Middle School0.9 mi
  • Ascent Academy of Utah1.1 mi
  • Hayden Peak Elementary School1.3 mi
  • Antelope Canyon Elementary School1.3 mi
  • Fox Hollow Elementary School1.3 mi
  • Oakcrest Elementary School1.5 mi
  • Golden Fields Elementary School1.6 mi
  • Mountain Creek Middle School1.7 mi
Gyms & rec

Hotworx

+7 more2.0 mi
  • Tonic Method Pilates2.0 mi
  • Legends Boxing2.6 mi
  • Gold's Gym Express2.9 mi
  • 4 Peaks Athletic Center3.0 mi
  • Planet Fitness3.0 mi
  • Alloy Personal Training3.0 mi
  • F45 Training3.0 mi
Pharmacies

Walgreens

+5 more2.0 mi
  • WellCare Pharmacy3.3 mi
  • Smith's Pharmacy3.4 mi
  • CVS Pharmacy3.5 mi
  • Apothecary West Prescriptions4.8 mi
  • South Valley Compounding Pharmacy4.9 mi
Hospitals / clinics

Copper Hills Youth Center

+8 more0.6 mi
  • Holy Cross Hospital - Jordan Valley2.4 mi
  • Copper View Medical Center2.6 mi
  • Granger Medical Clinic2.9 mi
  • University of Utah Healthcare - South Jordan Health Center3.2 mi
  • South Jordan VA Clinic3.3 mi
  • Intermountain West Jordan Clinic3.4 mi
  • Fresenius Kidney Care4.9 mi
  • DaVita Kidney Care5.0 mi
Bus stops

9000 S @ 5167 W

+11 more0.4 mi
  • 9000 S @ 5156 W0.4 mi
  • Grizzly Way @ 8750 S0.4 mi
  • Grizzly Way @ 8731 S0.5 mi
  • Grizzly Way @ 8620 S0.6 mi
  • Grizzly Way @ 8461 S0.7 mi
  • Grizzly Way @ 8416 S0.7 mi
  • Grizzly Way @ 8377 S0.8 mi
  • 9000 S @ 4841 W0.8 mi
  • 9000 S @ 4820 W0.8 mi
  • 4800 W @ 9049 S0.8 mi
  • Grizzly Way @ 8292 S0.8 mi
Commuter rail

4800 West Old Bingham Highway

+7 more1.0 mi
  • 5600 West Old Bingham Highway1.3 mi
  • South Jordan Parkway2.0 mi
  • South Jordan Downtown2.6 mi
  • Jordan Valley2.6 mi
  • Daybreak Parkway3.0 mi
  • 2700 West Sugar Factory Road3.5 mi
  • West Jordan City Center4.6 mi
Stadiums

The Ballpark at America First Square

2.6 mi
Industrial area

nearest zone

0.8 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

5.5/ 20 walkability

Car-dependent

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

66avg AQI · last ~90 days

Moderate

Peak 150 AQI on a bad-air day · PM2.5 avg 14.9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 60 · ModeratePeak 162

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 48.5); highest around Apr (AQI 70.7). PM2.5 peaks in Mar (18.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 26° in winter to 91° in summer; wettest month Apr (6.04"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Sunset Ridge.

3 selected · this building includedCompare 4

Head-to-head

Full side-by-side reports against the closest comparable buildings.

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Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.