Aggregated from public reviews
The Emerson
5605 W Roe Deer Ln, Herriman, UT 84096
150 reviews · Oct 2018 – Jun 2026
The short version
The Emerson in Herriman holds 4.1★ across 150 public reviews. Held at 2.8★, rose to 4.5★ around Aug 2022. Herriman property crime runs about 6.0 per 1,000 residents — 60% below the Utah average. Walkability is 8.5/20 (Below-average walkable).
Overall
Before
After
Change point
Average rating over time · 3-mo smoothed
Held at 2.8★, rose to 4.5★ around Aug 2022.
Common questions
Each answer links to the section that backs it.
- Is The Emerson a good place to live?
- We don't grade places — but the record is specific: across its 150 reviews it holds 4.1★, after climbing from 2.8★ to 4.5★ around Aug 2022. Read it and decide for yourself.See the timeline
- What do reviewers praise and complain about at The Emerson?
- Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent, Pests, Parking.Read the reviews
- Does management respond to reviews at The Emerson?
- Management replies to 93% of reviews, and 88% of 1–2★ ones.See responsiveness
- How does The Emerson compare to nearby apartments?
- By overall rating, it ranks #128 of the 263 apartments we track within 20 miles.See the local ranking
- Is The Emerson in a safe area?
- Crime figures are city-wide, not building-specific. Herriman reports about 6.0 property offenses per 1,000 residents a year — 60% below the Utah average (FBI).See the crime data
- What's near The Emerson?
- The nearest grocery is 0.3 mi away, and 15 restaurants sit within a mile.See what's nearby
- How walkable is The Emerson?
- It scores 8.5/20 for walkability, below-average walkable (EPA).See livability
The apartment itself
as of Jun 20262–3 bed
Managed by Greystar
Also operates 120 & 220 Bend, 4th West Apartments, 644 City Station, Ashford, Aspira at Anthem, Astra Tower, Bowers Residences, Brickgate at Fireclay — among the buildings we track.
Amenities
From the property's own listing — theemersonut.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.
How consistent is the rating
Its rating has stayed within about ±0.9★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)
Sharpest stretch: fell from about 3.4★ to 2.2★ around Apr 2021, and has since climbed back. (A different window than the Aug 2022 change-point above — this is the steepest short-term move, that's the sustained shift.)
Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.
How the mix shifted at the change point
Before Aug 2022
After Aug 2022
Every review over time
All 150 reviews by rating, back to Oct 2018. Bands of orange show when low ratings clustered. (Older dates are approximate.)
How the rating mix shifted over time
Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)
Rating trend, two ways
Mean (solid) vs median (dashed) by year — a gap means opinion split that year.
Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.
When complaints happened
Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.
Which complaints are rising or fading
Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.
What reviewers praise vs complain about
Click any topic to read those reviews.
- ★★★★★Jun 2026
I recently moved into my new apartment, and I have to say the experience was made so much better thanks to Georgina. From the very beginning, she was incredibly helpful, attentive, and professional. She took the time to answer all of my questions, made the process smooth and stress-free, and truly went above and beyond to ensure everything was handled with care. Georgina’s exceptional service and genuine kindness did not go unnoticed. She made me feel welcomed and valued, which means a lot when transitioning into a new home. It’s rare to come across someone so dedicated and personable—she is truly an asset to the community, and I’m very grateful for her support.
Management responded
Thank you so much for your kind review! We know moving can be stressful, so it means a lot to hear that Georgina helped make the process easier for you. Georgina truly cares about our residents, and we're so happy that her kindness, patience, and dedication helped you feel welcomed from day one. She works hard to make sure every person who walks through our doors feels valued, and your feedback is a wonderful reminder of why she does what she does. Thank you for choosing The Emerson as your new home. We're excited to have you as part of our community and are grateful you took the time to recognize Georgina's efforts!
- ★★★★★May 2026Maintenance
Maintenance did great on my needs and did it very quick. Very appreciative of that. The staff is very helpful and kind as well
Management responded
Thank you so much for taking the time to leave us a review, Naomi! It really means a lot to hear that maintenance was able to get things taken care of quickly for you. Our whole team genuinely cares about our residents, so hearing feedback like this honestly makes our day. We’re really grateful to have you here at The Emerson!
- ★★★★★Apr 2026SafetyNoise
I don’t usually write reviews unless I’m truly happy with my experience, and I can honestly say living at The Emerson Apartments has been one of the best decisions I’ve made. I’m a single mom dealing with serious health challenges, and I was going through a very difficult time when I came here. I explained my situation, and from the very beginning, the team made me feel safe, supported, and genuinely cared for. The level of empathy and understanding here is truly unmatched. I honestly don’t understand why this place doesn’t have a perfect rating. It deserves a 10 out of 10. I’ve been here for three months now, and I’m so happy. The process of getting into my apartment, the beautiful view, the peaceful environment, and the respectful neighbors have all exceeded my expectations. It truly feels like home. The location is incredibly convenient. Everything you need is within walking distance, Smith’s, restaurants, fast food, and even healthier food options. You don’t even need a car to live comfortably here, which is a huge plus. There’s also a gas station nearby, a dentist right behind the complex, and one of the best hospitals in Utah, University of Utah Hospital, just minutes away. For families, it’s also close to Herriman High School, which is a great school. Maintenance is reliable and efficient. They use an app where you can submit requests and even choose how you want to be contacted or when you want them to come, and they actually respect those preferences. Every time I’ve needed help, they’ve responded quickly and taken care of everything. What really makes this place special is the sense of community. From day one, they provided me with resources to help with everyday needs, food assistance, support programs, and services for families and kids. They regularly leave helpful information and event invitations at your door, including opportunities for free food and community events. It’s clear they genuinely care about their residents. They’ve even added a dog park, which is a great bonus for pet owners. The property is clean, well maintained, and always feels welcoming. If you’re looking for a place to truly call home, somewhere that not only provides a place to live but also supports you as a person, I highly recommend The Emerson Apartments. They are understanding, helpful, and willing to work with you when life gets tough, as long as you do your part as a responsible resident. This is, without a doubt, my favorite place I’ve lived, and I plan to stay here for many years to come. 🫶
Management responded
Oh wow… this one really meant a lot to read. Thank you for taking the time to share all of that. I remember when you first came in and shared what you were going through, and I’m just really glad we were able to be a place where you felt safe and supported during that time. That’s always the goal—but hearing that we actually made a difference for you hits a little deeper. It makes me so happy to hear that you’re loving your home, the environment, and just feeling at peace here. That’s exactly what it should feel like. And I’ll definitely be sharing your kind words with the maintenance team too—they take a lot of pride in what they do, and it shows. The part about community really stuck with me. Our goal is to build lasting communities by creating a culture of caring—it’s something we talk about a lot as a team, so hearing that you’ve actually felt that means everything to us. We’re really lucky to have you here, Justin. Truly. And we’re so glad The Emerson feels like home for you. 🫶
- ★★★★★Apr 2026
Elliott and crew are awesome! And the girls in the office are awesome. I have lived here a long time and love it
Management responded
Hi Audrey! Thank you so much for the kind words! 😊 We’re lucky to have Elliott and the whole team, and it means a lot to hear that you’ve had such a positive experience over the years. We truly appreciate you being part of our community!
- ★★★★★Apr 2026
just want to say that I’ve been looking into moving out of state, contacted this office from a referral that was given to me, and the staff was so helpful and friendly! They were super informed and respectful, I’m actually so grateful for this type of referral! If this is a look into what it will be like if I lived there, I’m so glad I’ll be dealing with this staff. Georgina had me laughing with her sense of humor (very much appreciated) and also made this feel so much less stressful. Thanks to the office staff!
Management responded
This seriously made our day—thank you for sharing this! We’re so glad you reached out and had a great experience with our team. Moving out of state can be stressful, so hearing that we could make it feel a little easier means a lot. And yes… Georgina definitely keeps things fun around here 😄 we’re lucky to have her! We’d love to have you here when the time comes—don’t hesitate to reach out if you need anything along the way!
- ★★★★★Apr 2026
I recently moved here and have nothing but positive things to say. The property manager Bridgette.. Amazing 10/10! Sh She was BEYOND helpful and went above to make my move in experience stress free and easy. I have Nothing but good things to say about her and Georgina helping me get settled ! Overall the staff is wonderful. Also it’s a great community. 🤗
Management responded
Thank you so much for your kind words 🤗 It truly means a lot to me! I’m so happy I could help make your move-in experience smooth and stress-free—that’s always the goal. We’re really glad to have you as part of our community, and I’m lucky to have such a great team alongside me. Welcome home, Lundyn! 💛
- ★★★★★Apr 2026
I went to get information about their apartments. The office is really nice and the AC felt so good since it was a hot day outside. I hadn’t realized they are affordable housing until Georgina went through all the prices, fees and asked about my household size. Unfortunately I did not qualify, but the overall experience was great! I appreciate how friendly she is and that she’s bilingual.
Management responded
Hi Armida! Thank you so much for coming in and for the kind words! 😊 I’m glad you had a good experience (and got a break from the heat for a bit 😄). Georgina really is great—we’re lucky to have her, and I’m glad she was able to walk you through everything and help in both languages. I’m sorry we weren’t the right fit this time, but I truly appreciate you stopping by and wish you the best in your search! 💛
- ★★★★★Apr 2026
I was recently helping a good friend of mine look for affordable housing and the office girls were fun and easy to work with they offered me a fresh brewed cup of coffee with their Keurig. Totally made me feel very comfortable.
Management responded
We’re so glad you stopped by! 😊 Helping people feel comfortable and welcomed is a big priority for us, so it means a lot to hear that came through during your visit. And yes—the coffee is always part of the experience ☕️😄 It was great meeting you, and we appreciate you helping your friend in their search! 💛
- ★★★★★Apr 2026Parking
The parking situation used to be so bad but now that they are enforcing the towing policy it’s been so much better! Also Gina is fantastic!
Management responded
HI Abbie! Thank you for sharing this! 😊 It’s great to hear the changes have made a difference. We really appreciate everyone working with us as we continue to improve things. And yes—Gina is fantastic! We’re lucky to have her on the team. Thanks again for the kind words! 💛
- ★★★★★Apr 2026
I had a friend in a pinch and needed a new home quickly. I reached out to the management at Emerson to see if they could help her. Gina was amazingly helpful, they were able to get her paperwork done quickly, approved and moved quickly!
Management responded
Hi Jamie! Thank you so much for taking the time to share this! We know how stressful it can be when someone needs housing quickly, and we’re so glad we were able to help your friend during that time. Gina will be thrilled to hear your kind words—she truly cares about making the process as smooth and supportive as possible. We appreciate you trusting our team and are so happy everything came together quickly!
- ★★★★★Mar 2026
The apartment has been great so far, and the office staff has been amazing to work with. Even though I called every day to check on my application, they were always more than happy to help me.
Management responded
Thank you so much for your kind words! We’re so glad to hear you’re enjoying your apartment and that our team has made the application process a positive experience. 😊 We know moving can be a big transition, and we’re always happy to answer questions and provide updates along the way—no matter how many times you call! Thank you for trusting us to help you through the process, and we’re so happy to have you as part of our community.
- ★★★★★Feb 2026
Gina was great! I had everything done fast and right.
Management responded
Hi Paulo! Thank you for taking the time to leave a review! We’re proud to hear Gina delivered efficient and excellent service. 🙂
- ★★★★★Feb 2026
La atención fue excelente, las señoritas muy amables.
Management responded
Thank you! We’re happy to hear you received excellent service and enjoyed working with our friendly team 😊
- ★★★★★Feb 2026
Super helpful staff, very knowledgeable, great smiles and great attitude! Thank you!
Management responded
Hi Ignacio! Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team works hard to be helpful and welcoming, and it means a lot to hear this feedback!
- ★★★★★Feb 2026SafetyNoise
Absolutely INCREDIBLE! These wonderful ladies were able to get us in within a matter of days. Any issues that it may have come up were resolved in no time at all, and they were not issues with the apartments themselves. They were simply hiccups along the way, not their fault at all. The apartments are absolutely stunning and they are incredibly spacious, they are so quiet and very safe. These were my first apartments as a a young adult at the age of eighteen, and they are our first as a married couple and both times have been absolutely spectacular! (Also... they gave us extra off of their move in special, which is going to give us a FANTASTIC head start. Thank you ladies, we appreciate that more than you know. It was a joy to receive it, of course, but that boost is exactly what we needed to get on our feet. We were in such a pinch, and you have given us so much comfort and stability. You never feel like you are on anyone's nerves, you never have to worry about maintenance, not coming, the office is never a cold environment and if anything, you look forward to going in there! You never have to bug them for a response. All of that aside, you also have the aptly named Thrive Program! They've got resources on resources to help you thrive. Not just be on time with rent or have a number to call if you need help with utilities, you're going to thrive. Do your part to take the steps with these resources and you will thrive. They will make sure that you have everything you need to grow! This is not just another complex, this is a place where you will truly be happy, comfortable, and safe. If you are not sure where to go, pick the Emerson! You absolutely will thrive whether you are a kid moving out on your own for the first time, a single professional, or a family. These apartments have everything you need to launch yourself into a great place, both literally and metaphorically. God bless you ladies, thank you for everything you've done for us! Our kids could not be happier and we all feel so at home. 😁🤍
Management responded
Wow - thank you so much for taking the time to share this incredibly thoughtful review, Hannah! 🤍 We are truly honored to have been part of such meaningful milestones in your lives, both as young adults and now as a married family. Hearing that our community has provided comfort, stability, and a true sense of home for you and your kids means more to us than we can put into words. We’re so glad we could help during a pinch and that the move-in special gave you the head start you needed - that’s exactly why we do what we do. Knowing you feel safe, supported, and genuinely welcomed when you walk into the office is the highest compliment our team could receive. Thank you as well for recognizing the Thrive Program. Our goal has always been to support our residents beyond just housing and to help families truly grow and succeed - and it means everything to hear that impact reflected back to us. We are so grateful to have you as part of our community and are thrilled that your family feels happy and at home here. Thank you again for your trust, your kindness, and your beautiful words. We’re so glad you chose The Emerson and look forward to continuing to support you every step of the way. 🏡✨
- ★★★★★Jan 2026Amenities
Liz was amazing to work with! The property is beautiful, spacious apartments, incredible amenities and in a prime location to anything and everything! If you're looking for a new home, this is the place to be!
Management responded
Thank you for the wonderful review, Chelsey! Liz will be so happy to hear this—she does an incredible job and truly cares about our residents. We’re glad you’re loving the space, amenities, and location. Welcome home and thank you for choosing our community!
- ★★★★★Dec 2025MaintenanceAmenities
This complex is the best one I have lived in. The front office is always nice and welcoming and the maintenance crew is always on point with the repairs I needed in the past. The gym is always clean and it just got a renovation too. Im planning to sign another lease when the time comes.
Management responded
Hi Martin! Thank you so much for sharing this—it genuinely made our day to read. Hearing that this is the best community you’ve lived in means more to us than you know. Our team truly cares about our residents, so it’s incredibly rewarding to know you’ve felt welcomed and well taken care of. We’re also glad you’re enjoying the newly renovated gym! Thank you for choosing to call our community home, and we would be so happy to have you continue with us when it’s time to renew.
- ★★★★★Dec 2025
Excellent los recomiendo !!!! Me tranaferi a algo mas amplio porque me encanto mucho muy buena atencion !
Management responded
Hi Vanessa! Thank you so much for this amazing review! We’re so happy to hear you loved your experience with us and that it led you to transfer into a larger apartment. That means a lot to our team. We truly appreciate the recommendation and look forward to continuing to make your home here a great one!
- ★★★★★Nov 2025SafetyCleanlinessNoise
Great place to live if you’re looking for affordable apartments specially in the Herriman area, the staff is great I had a hard time finding a place. I came across this apartment complex and they were able to help me out in getting my own apartment. I highly recommend this complex great place to live It’s been safe and quiet and clean
Management responded
Thank you for the wonderful review, James! We know how challenging the housing search can be, so it means a lot that our team was able to help you find the right home. We’re happy to hear you’re enjoying the quiet, clean, and safe environment. We’re grateful to have you here!
- ★★★★★Nov 2025
The staff are very friendly, warm, and inviting. You are comfortable helping with any questions that I have. I've seen each of you go out of your way to get me immediate answers to concerns or questions that I may have. You all make me feel comfortable and welcome, and add to my internal confidence that I chose the right place to call home. Thank you! ~ Bryan
Management responded
Hi Bryan, Thank you so much for your thoughtful words! It truly means a lot to our entire team. We’re so glad to hear that you feel comfortable, supported, and at home here—that’s exactly what we strive for every day. We’re always happy to help with anything you need, and we appreciate you recognizing the extra care we put into making sure our residents feel valued. We’re grateful to have you as part of our community! Thank you again for choosing to call The Emerson home. 💛 — Bridgette & Team
- ★★★★★Nov 2025Maintenance
Great moving experience they're prompt when putting in maintenance request only been a week so far so good
Management responded
Hi James! thank you so much for sharing your experience! We’re happy to hear your move-in went smoothly and that our maintenance team has been quick to help with your requests. We’re glad you’re settling in well so far, and we’re here for anything you need as you continue to get comfortable in your new home. Welcome to The Emerson! 💛
- ★★★★★Nov 2025CleanlinessSafety
The staff here and community have been amazing! So accommodating They have all been so understanding and flexible in working with me and have all gone above and beyond! They have each helped at different stages along the way, and Liz especially has gone out of her way to ensure that we are getting situated and have everything lined up for success here at this wonderful community Highly recommend Clean safe community!
Management responded
Hi Jennifer! Thank you so much for your kind words! We’re truly grateful you took the time to share your experience. Our whole team works hard to make the move-in process as smooth and supportive as possible, and it means a lot to hear that you’ve felt cared for along the way. A big shoutout to Liz — we’re so glad her dedication and extra care made a difference in helping you get settled and set up for success here. We’re thrilled to have you as part of our community, and we’re always here if you need anything. Thank you again for the wonderful recommendation and for choosing to call The Emerson home! 💛
- ★★★★★Nov 2025
I have lived here since becoming a single mom and have been so grateful for the support and encouragement from Liz in the office! She has been so helpful and kind and is definitely the girl you want on your side!!!
Management responded
Hi Kassidi, thank you so much for taking the time to share this! We’re really glad to hear that Liz has been such a steady source of support for you. She has such a genuine heart for our residents, and it means a lot to know she’s made a difference for you during such an important chapter. We appreciate you being part of our community and trusting us to be a part of your journey. 💛
- ★★★★★Nov 2025
I did some work at The Emerson for their office remodel and the girls there were great ! What an amazing team. They’re super good with people, and I’d recommend anyone to check out the apartments. They even had a resident event going on and made sure we ate too. 😋 Thanks !
Management responded
Juan, thank you so much for the awesome review! It was a pleasure having you here during the remodel, and we’re glad you felt taken care of (and well-fed 😋). Our team loved working with you — you brought such great energy. We truly appreciate the recommendation and hope to see you again soon! 💛🏡
- ★★★★★Nov 2025MaintenanceCleanliness
Georgina and Liz are absolutely amazing!!!! These two ladies are beyond professional. They care about people. They were both willing to help in a critical time of need, for my daughter and grandchildren. They are not only willing to help get you into stable housing, but also support you with various resources and connections. Everything these ladies do is to support families and provide a stable quality of life. I am beyond grateful for their services and support. The apartments are clean, spacious, and managed with care. If there are any problems, all you have to do is reach out to them and the issues will be resolved in a quick and effective manner. Family oriented community and a safe space for everyone, who is need of housing. They offer various programs for renters and make it easy to complete the move in process. I am just absolutely amazed, at how well these ladies oversee their properties!!! Thank you both for everything and finding your property was truly a blessing in disguise Thank you ❤️❤️ Kenji and Nada Willams
Management responded
Thank you so much, Kenji and Nada, for your thoughtful review! 💛 We’re so glad to hear that Georgina and Liz were able to support Mia and her kiddos during such an important time. Our team truly cares about helping families feel safe, supported, and at home, and it means a lot to know that came through. Your sweet family is equally as amazing, and we’re so happy to have Mia and her little ones as part of the community. Thank you for sharing your experience and for your kind words!
- ★★★★★Oct 2025MaintenanceAmenities
I have lived here for many years. The office staff is always helpful and if I ever have a maintenance issue the guys come at a reasonable time. I hardly ever have to call them. Also, the community events are always awesome. I like meeting my new neighbors.
Management responded
Hi Arisu, thank you so much for taking the time to share your experience and for being part of our community for so many years! We’re so glad to hear you’ve enjoyed our team’s service and the community events - we love seeing neighbors connect and have fun together. It truly means a lot to have residents like you who make this such a great place to call home. 💛
- ★★★★★Sep 2025MaintenancePestsPets & policy
Was gonna wait until I no longer live here but i decided to sign another year on. The management is great, maintenance is great! All super helpful & fun to talk with. Super great with the kids & the animals. This is my 2nd year here. I had a bad bug problem the first year but sprayed extra early this year & seemed to make big difference. 😅 ive seen some bad reviews on here but I think its lack of respect & patience. Be respectful & patient with the management & they will return that to you. Be kind! I will say my only continues issue is the neighbors dont like picking up the dog poop even when they were seen & asked to. JUST CLEAN UP!! Management does tons of fun activities for the kids & neighbors all year long. If rent was cheaper id stay as long as I could 🤣
Management responded
Hi Megan, we’re so happy you decided to stay another year with us! It truly makes our day to hear that you feel supported by the team and enjoy the events we put on for everyone. We really appreciate your kind words about respect and patience - it’s truly a partnership, and residents like you make such a positive difference. We hear you on the pet waste issue too and are continuing to remind neighbors and provide resources to help keep our community clean for everyone. We’re grateful to have you as part of the community and look forward to making this next year even better for you and your family! 💛
- ★★★★★Sep 2025MaintenanceAmenities
Absolutely loved my time here! The apartment is modern, bright, and has fantastic amenities. The management team is incredibly responsive and kind. It was a perfect and peaceful place to call home. Highly recommend!
Management responded
Denise, thank you for such a kind review! We’re so happy to hear you’re enjoying your home and the community. It means a lot to know you feel cared for, and we’re grateful to have you here with us!
- ★★★★★Aug 2025
Liz is great to work with and the apartments are nice!
Management responded
We couldn’t agree more - Liz really is wonderful! We’re so glad you’re enjoying the apartments and your experience here. Thanks for taking the time to share such kind feedback, it means a lot to our whole team.
- ★★★★★Aug 2025
The ladies in the office have been the biggest help. They are always so kind as well.
Management responded
Dylan, thank you for the kind words! We’re so happy to hear that we’ve been able to help and that you feel taken care of. It truly means a lot to us to have you here in the community!
- ★★★★★Aug 2025CleanlinessSafetyNoise
I recently moved to this city and into this community, and it’s been a solid experience so far, something I appreciate since I came from out of state and had never lived in Utah before. The property is always clean and well kept, and it feels like a good place for families. The views are pretty cool too, but what sets this place apart is the support from the management team. They’ve been on point every step of the way, especially Georgina, who helped me before, during, and after the move. No complaints so far, and I believe moving here was a smart call.
Management responded
Franklin, we’re so happy you chose to make the move from Florida to Utah and call our community home! Moving across states is a big leap, and it means a lot to hear that you’re already feeling settled in. Georgina will be over the moon to know she was able to help make things smoother for you along the way. We’re thrilled you’re enjoying the views, the clean and welcoming feel of the property, and that it already feels like a good fit. We’re lucky to have you here and will see you around the community!
- ★★★★★Jul 2025Amenities
Excelente sus departamentos áreas comunes y partys todo muy organizado y súper atención siempre con una sonrisa para responder cualquier duda ❤️
Management responded
Hi Scarlett! Your kind words truly made our day. We put a lot of love into keeping our community clean, fun, and welcoming, so it means a lot to hear you’ve noticed. From planning our parties to answering questions at the office, we always aim to create a place that feels like home.
- ★★★★★Jul 2025MaintenanceAmenitiesSafety
He vivido en este complejo de apartamentos durante aproximadamente un año y, sinceramente, mi experiencia ha sido muy positiva. Desde el principio, todo ha sido bastante tranquilo y cómodo. No he tenido problemas importantes con el mantenimiento, y en las pocas ocasiones en que ha sido necesario arreglar algo, el equipo de mantenimiento ha respondido con rapidez y eficiencia. Siempre son muy profesionales y amables. Una de las cosas que más disfrutamos como familia es el acceso a la alberca. Es un espacio ideal para relajarse, especialmente en los días calurosos, y también aprovechamos las áreas para hacer parrilladas y pasar tiempo de calidad al aire libre. Estas pequeñas comodidades hacen una gran diferencia en el día a día. Otro aspecto que valoramos mucho es la seguridad del vecindario. Nos sentimos protegidos, ya que el complejo cuenta con vigilancia constante, especialmente durante las noches. Es evidente que la seguridad es una prioridad aquí, y eso nos da mucha tranquilidad. Además, cada vez que he tenido alguna pregunta o he necesitado apoyo con algo relacionado con mi apartamento, las señoritas en la oficina siempre han sido muy amables y atentas. Se nota que les importa el bienestar de los residentes y siempre están dispuestas a ayudar con una actitud positiva. En resumen, estoy muy contento de vivir aquí. Es un lugar cómodo, seguro y bien administrado, ideal para cualquiera que busque un hogar en un ambiente agradable y bien cuidado.
Management responded
Hi Edwin! We’re so happy to hear that you and your family have felt at home here over the past year we have enjoyed getting to know you as well! It makes us so happy to hear that you and your family have been able to enjoy the pool and BBQ areas—those little moments of fun and relaxation are what make a place feel like home. Your kind words about our maintenance and office teams truly mean the world to us. We care deeply about this community and always aim to show up with a helpful attitude, so hearing that it’s made a difference to you is incredibly rewarding. Most of all, knowing that you feel safe, supported, and at ease here is everything we could hope for. Thank you for being such an important part of our community—we’re truly grateful to have you here.
- ★★★★★Jul 2025
Muy buena organización, el personal de la oficina muy diligentes, especificós y puntuales al momento de explicar todo lo relacionado con el condominio! Recomendado si quieres vivir en armonía!
Management responded
Romulo, thank you so much for the kind words! We’re so happy to hear that you felt everything was clear and organized — that’s exactly the experience we hope to give. Welcome to your new home! We’re truly excited to have you here and hope you’re already starting to feel settled. If there’s ever anything you need, we’re just a call or visit away!
- ★★★★★May 2025Maintenance
I’ve had a great experience living here! Bridgette and Liz have been absolutely amazing—so patient, helpful, and always willing to go the extra mile. Whenever I’ve had questions or needed assistance, they’ve been super understanding and quick to help. The maintenance team is also top-notch—they’re fast, friendly, and always get things done right away. It really feels like they care about their tenants. Highly recommend this place!
Management responded
Hi Maria! Thank you so much for your kind words! It truly means a lot to Liz, our maintenance team, and me to hear that you've had such a positive experience. We’re always here to help and do our best to make sure everyone feels supported and at home. I’ll be sure to share your compliments with the team—they’ll be thrilled to hear it! Thank you again for taking the time to share your experience and for being a valued part of our community!
- ★★★★★May 2025
First may I just say the Service at this place was amazing!!! I was helped by the wonderful Elizabeth !!! She was so pleasant to talk to and such a helpful person answering all the questions and concerns I had. Would totally recommend speaking with her if you need anything cleared up or have any concerns about anything. totally recommend!!!
Management responded
Wow—thank you so much for the amazing review, Jessica! We’re so happy to hear that Elizabeth made such a great impression. She really cares about helping people and it means the world to see that come through in your experience. We’ll be sure to pass your kind words along to her—they’ll definitely make her day! If you ever need anything at all, we’re always here for you.
- ★★★★★May 2025
The staff at The Emerson is incredibly friendly and helpful. They are competent and knowledgeable and very good at what they do. Bridgette recently helped walk me through a particular challenging process and did it with kindness and no judgement. I’ve had a great experience here.
Management responded
Thank you so much for your kind words, Phil! It truly means a lot to me that you felt supported during a challenging time. I always want our residents to feel heard, respected, and never judged—so I’m really glad that came through. We’re grateful to have you as part of The Emerson community, and I’m always here if you need anything! :)
- ★★★★★Apr 2025
Excelente atención, me siento muy agradecida por todo el apoyo que me han prestado con mucha amabilidad y respeto. Recomiendo al 100% gracias por todo. Feliz día 😊
Management responded
We truly appreciate your thoughtful review! We're so happy to know you felt supported with kindness and respect. Providing excellent service is always our goal, and it means a lot to hear we made a positive impact. We appreciate your recommendation and wish you a wonderful day as well! 😊
- ★★★★★Apr 2025Maintenance
Estuve viviendo acá por 5 años. No me puedo quejar ,los chicos de mantenimiento siempre estuvieron dispuestos a colaborarme en lo mas pronto posible para ellos . En la Administracion encore grandes y grata personas que siempre escutcheon mis necesidades onpreocupaciones , estuvieron disputes a tender su mano cuando las necesite . Hoy me tengo que mudar ya que hay siempre que buscar otros horizontes . El mejor de los éxitos para todos uds Brigitte, Eli , Esperanza y todos los chicos . Un abrazo a todos y el agradecimienro de mi familia y el mio . 💫💕 ☀️Tuve excelentes vecinos , siempre los recordare y a los no tan buenos dimos lo mejor de cada una de las partes para no crear conflicts. Considero que un saludo y una Sonrisa no te roba nada mas bien da un frescoes al alma.
Management responded
Thank you so much for your kind words and for being part of our community for the past five years. It truly means a lot to hear that our maintenance team and office staff were able to support you and make you feel at home. We'll miss having you here, but we wish you all the best as you move on to new horizons. The team sends you a big hug and lots of gratitude from all of us. We're glad to hear you had great neighbors and carried yourself with such grace even in challenging moments. Your smile and positivity will surely be missed! 💫💕☀️
- ★★★★★Mar 2025
I love the Emerson. Awesome staff. Great people to be around. I'm really happy here.
Management responded
Thank you for your wonderful review! We're so glad to hear that you love living at The Emerson and that our team has made a positive impact. We appreciate you being a part of our community!
- ★★★★★Jan 2025MaintenanceFees & rent
Great apartment to live in cheap the office staff and maintenance team is quick to respond with the work orders and problems i have with my paper works and i cant see my self living somewhere else
Management responded
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoy living here and that our office staff and maintenance team have been able to assist you promptly. It’s always our goal to provide excellent service and make you feel at home. If there’s ever anything else we can do to make your experience even better, please don’t hesitate to reach out. We’re so glad you’re part of our community!
- ★★★★★Jan 2025Amenities
We have lived her for a long time and have seen changes for the better. Management have helped us out in moments of need. Also the programs Theresa the resident service coordinator provides are amazing! She is amazing. We have our kids enrolled in the after school program and they have grown so much because of it. Theresa has given a new breath of fresh air to our community and I hope she can stay forever. Her efforts have made great strides in making this a community a family. Thank you!
Management responded
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you’ve noticed positive changes in our community and that our team has been able to support you in moments of need. Theresa truly is a gem, and we’re so proud of the amazing programs she provides for our residents. It’s heartwarming to know that your kids are thriving in the after-school program and that her efforts have brought a sense of family to our community. We’ll be sure to pass along your kind words to Theresa—she’ll be so happy to hear them! Thank you for being a valued part of our community. 💙
- ★★★★★Dec 2024
Wonderful staff!Thank you !
Management responded
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our staff—they’ll love hearing this. We’re here for you anytime!
- ★★★★★Oct 2024Fees & rent
What can I say about the emerson. Well for one you won't believe it's a low income community! The community is well kept my neighbors are so friendly and welcoming. I really enjoy the events they do for the community. What other community does theses things for their residents!!!??? Ive lived at other apartments and never felt like they cared for their tenants. At the emerson it's the opposite. They treat you like family. When I was going through a rough patch and was not able to pay rent on time liz came to me rescue. Not only was she understanding and sympathetic she worked with me we made a plan that worked for me and I was able to get on track the following month. I've noticed some negative comments but it makes no sense. I know there are people who break the rules and I'm almost certain those people are the ones leaving bad reviews since the staff stays on top of those who can't respect the rules of the community. I can say talking with people within the community they feel the same way i do they love this place. So please don't let the negative comments deter you from renting here. Thank you Emerson staff for not only giving me a place to live but for making it feel like a home.
Management responded
Thank you so much for your wonderful review! We’re thrilled that you feel at home at The Emerson and appreciate the welcoming community and events we put together. It’s our goal to make everyone feel like family, and we’re glad Liz was able to support you during a challenging time. We take pride in keeping our community well-maintained and enforcing the rules to ensure everyone has a positive experience. Your kind words mean a lot to our team, and we’re so happy to hear that you and your neighbors enjoy living here. Thanks again for sharing your experience!
- ★★★★★Oct 2024
I was looking for apt. The staff was great helped my wife and i we will probably get an apartment there soon because of how nice and knloegable the staff wadp
Management responded
Hi Mike! We're thrilled to hear that you and your wife had a great experience with our team. It means a lot to us that our staff’s friendliness and knowledge made an impression. We hope to be welcoming you both as new residents soon! If you have any more questions or need further assistance, feel free to reach out anytime.
- ★★★★★Sep 2024
Super amable el personal y muy detallado el contrato!!
Management responded
Thank you so much for your kind words! We’re thrilled to hear that you found our staff friendly and the contract thorough. We always strive to provide excellent service and transparency. If you ever need anything or have any questions, don’t hesitate to reach out. We’re here to help!
- ★★★★★Sep 2024MaintenanceCleanliness
I’ve lived in these apartments for several years, and I can't say enough good things about them. The staff here is absolutely amazing—always kind, extremely understanding, and genuinely caring. Once, they even surprised me with a box of chai tea because they knew how much I enjoyed it every time I visited the office (where they have a Keurig machine with complimentary coffee and tea). The maintenance team is equally fantastic. They are quick to respond to any requests and consistently do a great job of keeping the apartments in excellent condition. Whenever I’ve needed something fixed, a quick call has always resulted in prompt and efficient service. The apartments themselves are spacious, well-maintained, and of high quality. The entire complex is super clean and offers a peaceful living environment. The location is also very convenient, with plenty of stores, restaurants, shops, and a gas station just across the street. They also provide a nice gym and pool for the tenants to enjoy. I highly recommend these apartments to anyone looking for a great place to live!
Management responded
Thank you so much for sharing your wonderful experience! We're thrilled to hear that you've enjoyed living in our community for several years and that our staff has been able to make a positive impact on your experience. Your kind words about our team, especially the personal touches like the chai tea, mean the world to us—we always strive to go the extra mile for our residents. It's also great to hear that our maintenance team has been responsive and efficient in keeping your home in top condition. We're glad that you find the apartments spacious, well-maintained, and the location convenient. Our goal is to provide a peaceful and enjoyable living environment, and we’re happy to know you’ve been enjoying the amenities like the gym and pool as well! Your recommendation is greatly appreciated, and we’re so grateful to have you as part of our community. Thank you again for your kind words!
- ★★★★★Sep 2024MaintenanceCleanliness
I have lived here at the Emerson Apartments for a little over a year now! I absolutely love this complex. It is extremely diverse and family oriented. The apartment itself is beautiful, spacious, updated, and clean. The ladies in the office, alongside the maintenance team work extremely hard at keeping the property clean and holding everyone accountable in playing their role in doing so as well. I also love the ladies in the office for how kind, accommodating, and helpful they are when it comes to working with me anytime I need a little extra assistance . I’ve developed a very good relationship with them, and I’m grateful for all they do. Little fun short story: A couple of months back, I called down to the office to get some information. When I called, Bridgette answered the phone. She answered my questions and was really helpful. At the end of our conversation she says “Do you need maintenance to come change the battery in your smoke detector?” 😂 lol I had become so immune to the noise that I didn’t even notice it. She scheduled maintenance to come and fix it and they did it in a timely manner. It was funny to me though, but I’m grateful she cared enough to ask, because it might still be goin off to this day lol This is a great place to live!
Management responded
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience at Emerson Apartments. It’s our goal to create a diverse, family-oriented community where everyone feels at home, and it’s fantastic to know that you’ve found that here. We’re especially glad to hear about your experiences with our team. Bridgette and the rest of the office staff always strive to go above and beyond to assist our residents, and it’s great to know they’ve made a difference for you. Your fun story about the smoke detector really made us smile—it’s those little things that show how much we care about our residents’ comfort and well-being. We’re grateful to have you as part of our community and appreciate your kind words about our efforts to keep the property clean and beautiful. If there’s ever anything else you need, don’t hesitate to reach out. Thanks again for sharing your experience, and we’re so glad you’re enjoying your home at Emerson Apartments!
- ★★★★★Aug 2024Amenities
Esmeralda went above and beyond with the leasing process with me. I recommend The Emerson Apartments, they have great amenities and a wonderful staff!
Management responded
Kat, thank you so much for your kind words! We're thrilled to hear that Esmeralda provided you with exceptional service during the leasing process. It's wonderful residents like you that make our community special. We’re also glad you’re enjoying the amenities and our staff’s dedication. If you ever need anything, please don’t hesitate to reach out. We’re here to ensure your experience at The Emerson Apartments continues to be amazing!
- ★★★★★Aug 2024
Excelente atención y muy amable
Management responded
Thank you for your kind words! We're delighted to hear that you had an excellent experience with us. It's always a pleasure to serve our residents, and we're glad our friendly service made a positive impact. We're here to help whenever you need us!
- ★★★★★Jul 2024
Excelente atención y amabilidad, La señorita Esmeralda fue muy atenta, explicó todo muy bien. Muy agradecidos y contentos con nuestro nuevo hogar. Nos sentimos bienvenidos.
Management responded
Thank you so much for your kind words! We’re thrilled to hear that Esmeralda provided you with excellent service and made you feel at home. Congratulations on your new home, and we’re so glad you feel welcomed! If you need anything else, don’t hesitate to reach out.
- ★★★★★Jun 2024AmenitiesMaintenance
I love the resident events we have had and have planned. Theresa has been such a great addition to an already amazing team! Maintenance is the best and work harder than most other places I've lived maintenance team. Everyone goes above and beyond for the residents and even potential people moving in. Recommend :)
Management responded
Thank you so much for your kind words! We are thrilled to hear that you have enjoyed our resident events and appreciate our dedicated team. Theresa is indeed a fantastic addition to our team, and we are lucky to have her. We take great pride in our maintenance team and are happy to hear that they have exceeded your expectations. We strive to go above and beyond for our residents and potential residents, so it's wonderful to know that our efforts have not gone unnoticed. Thank you for recommending us, and we look forward to continuing to provide you with excellent service.
- ★★★★★Jun 2024Safety
Me encanta este condominio recibí mucha ayuda de la señorita esmeralda cuando más lo necesite 🫶 me ayudo mucho gracias a ella tengo un lugar seguro para mí y mis pequeños
Management responded
Thank you for the wonderful review! We are delighted to hear that Miss Esmeralda was able to provide you with the assistance you needed and help you find a safe and comfortable place for you and your family. We will be sure to pass on your kind words. We are so happy to have you as a resident and look forward to continuing to provide you with excellent service.
- ★★★★★Jun 2024
“We want to express our deepest gratitude to Brigitte, Esmeralda, and the entire amazing team at The Emerson Apartment. Your dedication and commitment have turned this place into more than just a residential complex; you’ve made it a true home. Thank you for your tireless service, your kindness, and for always being there when we need you most. Your effort and love for the community do not go unnoticed and are immensely appreciated. Thank you for making The Emerson Apartment a special place for all of us!”
Management responded
We are thrilled to receive such a glowing review and are truly touched by your kind words. The entire team at The Emerson are incredibly grateful for your appreciation and support. It has been our pleasure to make The Emerson feel like home for you and your family. We will miss you and your sweet family as well. Thank you for being a part of our community and for allowing us to serve you. We wish you all the best in your future endeavors. Please know that you will always have a place here at The Emerson Apartment. Thank you again for your heartfelt words.
- ★★★★★May 2024Maintenance
Las señoritas de la oficina son muy diligentes y amables, y el equipo de mantenimiento siempre da una respuesta rapida
Management responded
We're so glad to hear you had a positive experience with our team! We pride ourselves on providing excellent service to our residents and always strive to be prompt and friendly in our interactions. Thank you for taking the time to leave such a kind review, and please don't hesitate to contact us if you need anything in the future.
- ★★★★★Apr 2024
Amazing people who are always willing to work with you! This place is so great especially for people who are starting out ❤️
Management responded
Thank you so much for your kind words! We are delighted to hear that you had a positive experience with us. Our team is dedicated to providing excellent service and support to all of our residents, especially those who are just starting out. We appreciate your feedback and look forward to continuing to assist you on your journey. Let us know if there is anything else we can do to help!
- ★★★★★Mar 2024
El mejor trato
Management responded
Thank you so much for the 5-star review! We are thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again in the future.
- ★★★★★Feb 2024MaintenanceFees & rent
Staff are cool and definitely had a positive turn around in the last year. They have always had timely responses to maintenance requests, and take care of problems when they arise. There’s also a rent payment service they work with, Flex to split rent if you have difficulty getting it all together on time. Flex will pay your full rent when you pay a large portion they cover up to 500 dollars. Granted it usually is an extra $20-30 more for using the service because it’s an outside entity that is loaning you money, so definitely worth it to help spread your money out a bit better. And before this service the office was always willing to work with me if I didn’t have the whole amount at one time. Also you definitely wouldn’t feel it was a low income community, the apartments are extremely nice for subsidized housing. Even compared to regular non subsidized apartments that I’ve seen in the salt lake area that are far more costly. And the neighbors from my experience are friendly or secluded like myself.
Management responded
Thank you for your positive review! We are thrilled to hear that you have had a positive experience with our staff and that you have noticed a turnaround in their service. We pride ourselves on timely responses to maintenance requests and strive to take care of any problems that may arise. We are glad to hear that you have found our rent payment service, Flex, to be helpful in managing your finances. We understand that using the service may come with a small additional cost, but we believe the convenience it provides is worth it. We also greatly appreciate your compliment on the quality of our apartments and the friendly atmosphere in our community. Thank you for being a valued resident and sharing your feedback with us!
- ★★★★★Dec 2023Safety
I have been here for approximately 8 months, and the few gripes I have are regarding other residents. The staff is great. Really. The office Ladies are just that, and so understanding. They are very sweet to me and my children, I definitely feel comfortable/ at home here. My children and I are fortunate to have this place as our home.
Management responded
Thank you for your feedback! We're thrilled to hear that you and your children feel comfortable and at home here. We're glad to hear that you have had a positive experience with our staff and that they have been understanding and sweet to you. We understand that living in a community with other residents can sometimes be challenging, but we appreciate your understanding and patience. We value your presence and are committed to ensuring that you continue to feel at home here. Thank you for choosing us as your home!
- ★★★★★Nov 2023
Me gusta mucho el complejo de apartamentos, ojalá pueda tener la oportunidad de vivir allí
Management responded
Hi Sonia Estanga, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Oct 2023Maintenance
Very friendly management! I really like everyone who works in the office and maintenance.. from the Apartment Manager to all the other people who works here on a daily basis. I always enjoy going into the office because they know me by name and are considered my apartment office friends. I would only considered giving it 4 stars based on the fact that some of the apartments really need updating, and I've never seen nor met anyone beyond the management who works here on a daily basis. If your considering moving in (which I would recommend it to anyone) I would suggest asking if you could look at the apartment or apartments they have available.The reason is some apartments have been recently renovated so it would be worth your time to wait an extra week or two to get into a renovated apt (But I do think they are updating the apartments as people move out, maybe ask to be sure) I know that's difficult for some people to do but I highly recommend it. The fact that the office & maintenance is very friendly and willing to listen and work with you, maintenance has always quickly taken care of any problem we've had.. so that makes it the best part of living here, for me. They have many apartments to manage but that old rule "show respect to receive respect" goes a long way with anyone. As for Owners or Upper Management (anyone beyond the Apartment Manager, who the manager is actually Amazing!) I've never seen or met anyone beyond that.. so I couldn't give a yay or nay about them. Like I said, the apartments are Ok (but I haven't lived in one for over 30yrs, so I couldn't give a good comparison) But as I first suggested, find one you think will work with your needs.. and know that there are really good people who work here!
Management responded
Annmarie Evans, we're happy you found our staff to be so supportive during your experience here at The Emerson. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Sep 2023
Exelente atención mejor imposible, recomendable
Management responded
Hello Jorge Ollarves, we're so glad you had such a positive experience! We look forward to your next visit! Take care!
- ★★★★★Aug 2023MaintenanceAmenitiesSafety
My children and I have been residents of the Emerson for 3 years now, and can’t say enough good things about living here! The staff are all absolutely amazing! Bridgette, Liz and Esmeralda all go above and beyond for the residents and are so attentive, helpful, kind and professional! The maintenance crew are always extremely prompt and knowledgeable, and very respectful! And the resident services coordinator, Donna, always has the best community resources and activities for all the residents! The most recent was providing backpacks full of back to school supplies and a taco bar night so the children and their parents could have dinner and get everything they need for back to school for free! The community is excellent, it’s extremely safe, walking distance to grocery stores and gas stations, and a fantastic school district. And the rental prices are unbeatable! Also a huge plus, while other complexes are increasing rent prices during renewal by multiple hundreds of dollars, the Emerson is always extremely fair and the increases are minimal! I am so glad I found this amazing complex and look forward to another year in this wonderful community!
Management responded
Hi Karly Rae, thank you so much for your positive comments about The Emerson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Jul 2023MaintenanceAmenities
Lived here for over year with no problems. Clean grounds, friendly staff especially Anna who I've worked with for the entire duration of my lease has been an absolute pleasure to work with. They are quick with resolutions to problems and I've never had any mysterious charges to my rent. It's the same amount every month without fail. I love these apartments who just came under new management only a few months before I initially moved in. Great job to the staff! Edit: Since getting new internet providers service is horrible if you work from home look elsewhere. Also don't give full 24hrs in advance. Posting they're going to be doing things to the property and building at 5pm at night for the next day at 8am. That's not a full 24hrs that's just you leaving a notice the day before. Maybe not use off brand internet providers. AND actually give residents 24 full hrs. SMH. They did rectify many issues before I moved out and I got a portion of my deposit back which I wasn't expecting.
Management responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
- ★★★★★Jul 2023
Altamente agradecida con toda la ayuda, atención de Esmeralda. No se como lo hace pero siempre está al día con todo. Que haríamos sin ella? :) ¡Todas las estrellas para Ti 👏🏻👏🏻👏🏻
Management responded
Konny Joselin Luzardo López, thank you for sharing your positive experience! If you ever need anything else from us, please don't hesitate to call or stop by. Have a wonderful day!
- ★★★★★Jul 2023Noise
Buen lugar para vivir muy tranquilo y personal amable…
Management responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
- ★★★★★Jul 2023
Estoy completamente agradecido fui atendido por la señorita esmeralda realmente fue muy amable, cordial y muy profesional
Management responded
Andres Castellano, we're so happy to read such a great review of our team member at Emerson. We can't wait to see you again. Have a great day!
- ★★★★★Jul 2023
excelente atención de parte de esmeralda
Management responded
Thank you for taking the time to let us know how our amazing team member is doing! We hope you have a great day!
- ★★★★★Jul 2023
The service and attention provided by Esmeralda Reynoso is excellent and very professional. We are happy and very grateful for the care received by the entire staff of The Emerson Apartments. Thank you so much
Management responded
Adriano Marquez Gutierrez, Esmeralda is amazing and we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, The Emerson
- ★★★★★Apr 2023
Lovely! Well managed and peaceful.
Management responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
- ★★★★★Mar 2023
I've had a great experience at The Emerson. Bridgette helped me move into my apartment she made the process easy and I was approved quick. The whole team has been amazing and made me feel at home and like family from the start. Can't forget about the cute office dog, Kai, she's the best!
Management responded
Hi Morgan Blackhorse! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
- ★★★★★Mar 2023
Management is awesome.
Management responded
Jordan Sanchez, your satisfaction is our top priority. Thank you for the great review!
- ★★★★★Mar 2023MaintenanceCleanliness
The Office staff and management of the Emerson apartments are spectacular, the grounds are well kept , management and maintenance staff always act properly and promptly!!! Great team of people! And we love kai in the office !!
Management responded
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Feb 2023
Ray helped me out to renew my lease they were very patient and understanding. Answered every question I asked and help in any way the could.
Management responded
Hi Dnz 1014, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
- ★★★★★Jan 2023Maintenance
I cant believe the difference a friendly staff makes!!!! These guys from Maintenance to management, always friendly, always smiling, Fernando came over at 10pm when I locked myself out!!!! Apartment living xan be tough, these guys treat you like a friend not a number!!! Forever greatful to be here, good neighbors, well maintained amenities!
Management responded
Dub Reed, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
- ★★★★★Sep 2022Maintenance
Amazing work ladies ! Even with the amount of work they have they always seem to have a smile on their face ! Kai is the best ! She’s like all of our baby ! Maintenance is on top of it ! You guys are the best never change !
Management responded
Marissa Love, we're so glad that we were able to go above and beyond your expectations! Thanks for taking the time to leave a review.
- ★★★★★Sep 2022Maintenance
I have lived here for 2 years now and i am absolutely pleased. The girls in the office have always been very helpful. I had to do my first recertification and they made it so easy for me to get that completed despite their busy day to day. Elliot, Mike and Fernando are amazing and on top of their game ! Im very happy with how fast and efficient they are. Kai (office dog) is the best member of the team ! She makes it so inviting to come into the office !
Management responded
Jerry, thank you so much for the positive review! We're looking forward to your next visit with us!
- ★★★★★Sep 2022Maintenance
I have loved living at the Emerson. The staff is so friendly and helpful (including the cutest office dog)! The maintenance team is so fast and efficient! I have never lived in an apartment that cared as much as them! If you are looking for a place to live, this is it!
Management responded
Brittany Andrade, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, The Emerson
- ★★★★★Sep 2022Maintenance
My experience has been amazing the last 5 months! The customer experience I've gotten from one of the managers Bridgette has been out of this world!! Anytime I've had a small issue I have talked to her and she hears me out and gets it taken care of ASAP. Any small maintenance issues I've had have been taken care of the same day. Literally the best customer service I've EVER had when it comes to apartments! I couldn't be more grateful and appreciative of their staff.
Management responded
Hi Maddison Williams, thank you so much for your positive comments about The Emerson! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Aug 2022
As a business owner myself I know how hard it can be to make sure your clients are happy! But man the staff here does not get enough recognition! And to see the people they have to deal with, this company should be paying them executive salaries! I have come in multiple times to talk to Esmeralda and Bridgette and they are amazing! The new assistant manager is such a great help as well, it's amazing! The bad reviews come from entitled people who have forgotten that they are lucky to be here! To even have the opportunity to have a place this nice to be offered to lower income families. To all the bad reviews, go rent units at full price and see how they treat you. Good luck living in denial.
Management responded
Thank you again for taking the time to let us know how we did. We hope you have a great day!
- ★★★★★Jul 2022Maintenance
I Have always had the most remarkable experience with the team this community has. I have had several things come up, that I have needed taken care of and they have taken care of it(quickly). Esmeralda has been a breath of fresh air to this community, so much better than the last admin they had. And Bridgette has been able to help with some complicated situations and has been able to make them easy. Lastly the staff as a whole has been very professional to work with and has made living here very pleasant! I wish other communities had teams like the team they have here!
Management responded
Hi Ezekiel! Thank you so much for taking the time to leave us a review. This made our day!
- ★★★★★Mar 2022
I been living here over the 5 years always a good experience. The staff are very nice and kind
Management responded
Hi Rosalba, We appreciate your positive review about your recent experience with us! We appreciate your residency and hope to be of service to you again in the future. Best wishes, The Emerson
- ★★★★★Jan 2022
Best team in the apartment industry! Can't find a better leasing agent! Esmeralda is the best in the land!
Management responded
Johnny Stone, Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes!
- ★★★★★Nov 2021
I been living in Emerson for the last seven years. Never have a problem. The staff is very friendly.
Management responded
Hi David, Thank you again for taking the time to let us know how were doing. If you have any further questions, please give us a call. We're always happy to help! Have a great day!
- ★★★★★Jun 2021Amenities
Beautiful place! Has awesome amenities and is very well kept!
Management responded
Hi Melissa Cave, thank you so much for your positive comments about our community! Please don't hesitate to reach out if there's anything additional we can do for you.
- ★★★★★Oct 2020Maintenance
We love the Emerson! We’ve been here since September and every question or issue we’ve had has been quickly resolved with regency. Tony is an amazing maintenance manager that really helps when needed and takes his job seriously. Thanks Tony for the help in the kitchen and throughout our home. So glad we have you guys to count on!
Management responded
Hi Ethan Hoggan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
- ★★★★★Mar 2020MaintenanceAmenitiesCleanliness
I've been living here for 3 years and love it! Bridgette and all the office staff are always very friendly and helpful. Even when something needs to be fixed Elliott is always very attentive and gets things fixed and squared away in a very timely manner. The pool is always clean and clear of any and all trash. Do your self a favor and move here!
Management responded
Hi Jaclyn Camou, we are very happy to have provided you with such a positive experience! We sure have some rockstars in our team!! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
- ★★★★★Mar 2020
We are in love with are new home, and if you haven't met Bridget yet she is seriously the most amazing manager you will ever have the chance of having.
Management responded
Hi Elishia, thank you so much for your positive comments about The Emerson and our staff! If you have any further questions, please give us a call. We're always happy to help!
- ★★★★★Sep 2019
Bridgette has helped me through some of my toughest times. She has been there in times where I've had a hard time adjusting with my daughter. Finding a new place has always been hard but with bridgette by your side. You should know your in good hands. She personalizes your situation and can understand your situation. Also Jadyen has been tremendous help she is always there with an answer to every question and of course a smile. She has been very polite and I enjoy seeing her every time I'm in the office. If you want a place that is a more then a check for rent and is all about a community environment then you should rent here.
Management responded
Thank you again for taking the time to let us know how we did. We will pass your kind words on to Bridgette! We hope you have a great day!
Management responsiveness
Management replies to 93% of reviews — and 88% of 1–2★ reviews.
Whether an owner engages with complaints is one of the strongest signals in a review set.
How The Emerson ranks nearby
Where The Emerson stands among nearby apartments on each metric — toggle the radius.
Among the apartments we track within 5 miles of The Emerson
Overall rating4.1★#15 of 25▸
- #1ICO District Apartments South Jordan4.7★
- #2The Meadows at Park Avenue4.6★
- #3Olympus at the Canyons4.6★
- #4Olympus at the District4.5★
- #5Wilshire Place Apartments4.5★
- #6The Beckstead4.5★
- #7San Tropez Apartments & Townhomes4.5★
- #8Olympus at Daybreak4.4★
- #9MAA at Daybreak4.4★
- #10Soleil Lofts Apartments4.4★
- #11Vida at Daybreak4.3★
- #12Odessa at the District4.3★
- #13Upper West4.2★
- #14Copper 874.2★
- #15The Emerson · this one4.1★
- #16Hamilton Crossing4.0★
- #17Boulder Canyon4.0★
- #18Haven Dell Townhomes4.0★
- #19Momentum3.9★
- #20Legacy Springs3.9★
- #21Aspira at Anthem3.9★
- #22Novi at Jordan Valley Station Apartments3.8★
- #23The Atlas3.7★
- #24Sunset Ridge3.6★
- #25Elevation 563.0★
Last 12 months4.5★#13 of 25▸
- #1Boulder Canyon4.8★
- #2The Beckstead4.8★
- #3The Meadows at Park Avenue4.7★
- #4Soleil Lofts Apartments4.7★
- #5San Tropez Apartments & Townhomes4.6★
- #6Olympus at the Canyons4.6★
- #7Copper 874.6★
- #8Odessa at the District4.6★
- #9Wilshire Place Apartments4.6★
- #10ICO District Apartments South Jordan4.5★
- #11Olympus at Daybreak4.5★
- #12Olympus at the District4.5★
- #13The Emerson · this one4.5★
- #14MAA at Daybreak4.4★
- #15Sunset Ridge4.3★
- #16Hamilton Crossing4.3★
- #17Haven Dell Townhomes4.3★
- #18Upper West4.3★
- #19Novi at Jordan Valley Station Apartments4.2★
- #20Vida at Daybreak3.8★
- #21Momentum3.7★
- #22Legacy Springs3.7★
- #23The Atlas3.7★
- #24Aspira at Anthem3.6★
- #25Elevation 562.9★
Last 6 months4.0★#18 of 25▸
- #1The Meadows at Park Avenue5.0★
- #2The Beckstead4.9★
- #3Boulder Canyon4.9★
- #4Olympus at Daybreak4.8★
- #5Wilshire Place Apartments4.8★
- #6Sunset Ridge4.7★
- #7Olympus at the District4.7★
- #8Soleil Lofts Apartments4.6★
- #9Copper 874.5★
- #10Odessa at the District4.4★
- #11Hamilton Crossing4.4★
- #12San Tropez Apartments & Townhomes4.4★
- #13ICO District Apartments South Jordan4.3★
- #14Upper West4.3★
- #15MAA at Daybreak4.2★
- #16Olympus at the Canyons4.2★
- #17Vida at Daybreak4.1★
- #18The Emerson · this one4.0★
- #19Haven Dell Townhomes4.0★
- #20Novi at Jordan Valley Station Apartments3.9★
- #21Momentum3.6★
- #22The Atlas3.3★
- #23Aspira at Anthem3.3★
- #24Legacy Springs3.3★
- #25Elevation 562.1★
Review volume150#1 of 25▸
- #1The Emerson · this one150
- #2Vida at Daybreak150
- #3Olympus at Daybreak150
- #4Olympus at the Canyons150
- #5MAA at Daybreak150
- #6San Tropez Apartments & Townhomes150
- #7Olympus at the District150
- #8ICO District Apartments South Jordan150
- #9The Atlas150
- #10Soleil Lofts Apartments150
- #11Copper 87150
- #12Haven Dell Townhomes150
- #13Elevation 56150
- #14Novi at Jordan Valley Station Apartments150
- #15Boulder Canyon150
- #16Wilshire Place Apartments148
- #17Aspira at Anthem142
- #18The Meadows at Park Avenue141
- #19Legacy Springs136
- #20Sunset Ridge136
- #21Upper West127
- #22The Beckstead107
- #23Odessa at the District83
- #24Momentum83
- #25Hamilton Crossing55
Responds to reviews93%#17 of 25▸
- #1Vida at Daybreak100%
- #2Olympus at Daybreak100%
- #3San Tropez Apartments & Townhomes100%
- #4ICO District Apartments South Jordan100%
- #5The Atlas100%
- #6Haven Dell Townhomes100%
- #7Novi at Jordan Valley Station Apartments100%
- #8Upper West100%
- #9Olympus at the District99%
- #10MAA at Daybreak99%
- #11Hamilton Crossing98%
- #12Boulder Canyon98%
- #13Copper 8797%
- #14The Beckstead96%
- #15Soleil Lofts Apartments96%
- #16Momentum95%
- #17The Emerson · this one93%
- #18Legacy Springs93%
- #19Aspira at Anthem90%
- #20Olympus at the Canyons86%
- #21Odessa at the District80%
- #22Wilshire Place Apartments79%
- #23The Meadows at Park Avenue78%
- #24Sunset Ridge71%
- #25Elevation 5669%
Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.
Compare all metrics →Crime in Herriman — FBI reported
Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.
Breaks in the line are years Herriman Police Department didn't report to the FBI (the 2020–21 NIBRS transition), shown as gaps — not zero.
Source: FBI Crime Data Explorer · Herriman Police Department · per-capita, city-wide — not specific to this building.
What's nearby
How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).
nearest <0.1 mi
GrocerySmith's Marketplace
+9 more0.3 mi▸
Smith's Marketplace
- WinCo Foods0.6 mi
- Smith's1.9 mi
- Walmart Neighborhood Market2.0 mi
- Harmons2.1 mi
- Sprouts Farmers Market2.1 mi
- Walmart Supercenter3.2 mi
- Lee's Marketplace4.1 mi
- Peterson's4.5 mi
- Natural Grocers4.7 mi
ParksSunstone Park
+3 more<0.1 mi▸
Sunstone Park
- Arches Park0.4 mi
- Yukon Park Ave Detention Basin0.5 mi
- Midas Creek Pavilion0.5 mi
SchoolsCopper Mountain Middle School
+9 more0.3 mi▸
Copper Mountain Middle School
- Herriman High School0.4 mi
- Early Light Academy0.6 mi
- Bastian Elementary0.6 mi
- Advantage Arts Academy Charter School0.7 mi
- Aspen Elementary School1.2 mi
- Daybreak Elementary School1.3 mi
- Silver Crest Elementary School1.4 mi
- Midas Creek Elementary1.4 mi
- American Academy of Innovation1.5 mi
Gyms & recPremier Pickleball Club
+11 more0.6 mi▸
Premier Pickleball Club
- Kinetic Pilates and Fitness0.8 mi
- Real Hot Yoga0.8 mi
- SWEAT4400.8 mi
- Daybreak Community Center1.3 mi
- J L Sorenson Recreation Center1.4 mi
- F45 Training1.4 mi
- Alloy Personal Training1.4 mi
- Laionebuilt Fitness1.6 mi
- VASA Fitness1.9 mi
- Planet Fitness2.0 mi
- Tonic Method Pilates2.1 mi
PharmaciesSmith's Pharmacy
+3 more0.2 mi▸
Smith's Pharmacy
- Walgreens2.0 mi
- CVS Pharmacy2.0 mi
- South Valley Compounding Pharmacy2.4 mi
Hospitals / clinicsUniversity of Utah Healthcare - South Jordan Health Center
+10 more0.7 mi▸
University of Utah Healthcare - South Jordan Health Center
- South Jordan VA Clinic0.7 mi
- Herriman Emergency Center1.9 mi
- Fresenius Kidney Care2.5 mi
- Riverton Hospital2.6 mi
- Copper View Medical Center3.6 mi
- Copper Hills Youth Center3.7 mi
- South Jordan Clinic4.5 mi
- Holy Cross Hospital - Jordan Valley4.5 mi
- Granger Medical Clinic4.7 mi
- Intermountain West Jordan Clinic5.0 mi
Bus stopsHerriman Main Street / Daybreak Parkway (SB)
+11 more0.3 mi▸
Herriman Main Street / Daybreak Parkway (SB)
- Herriman Main Street / Daybreak Parkway (NB)0.3 mi
- Herriman Main Street / Anthem Park Boulevard (NB)0.4 mi
- Herriman Main Street / Anthem Park Boulevard (SB)0.4 mi
- Daybreak Parkway / Mountain View Corri0.4 mi
- Vadania Drive / Daybreak Parkway (EB)0.5 mi
- Daybreak Parkway / Vadania Drive (WB)0.6 mi
- Herriman Main Street / Midas Creek Trail (SB)0.6 mi
- Herriman Main Street / Midas Creek Trail (NB)0.6 mi
- Herriman Main Street / Miller Crossing (NB)0.7 mi
- U of U Health South Jordan Health Center0.7 mi
- Daybreak Parkway Station (Bay A)0.8 mi
Commuter railDaybreak Parkway
+5 more0.8 mi▸
Daybreak Parkway
- South Jordan Downtown1.0 mi
- South Jordan Parkway1.6 mi
- 5600 West Old Bingham Highway2.3 mi
- 4800 West Old Bingham Highway3.3 mi
- Jordan Valley4.9 mi
The Ballpark at America First Square
nearest zone
Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.
Location & livability
Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.
Below-average walkable
EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.
Moderate
Peak 150 AQI on a bad-air day · PM2.5 avg 14.9
Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.
Environment over time
Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.
Last 12 months · Jul–Jun
Avg AQI 60 · ModeratePeak 162Air quality (US AQI), by month
lower is cleanerCleanest around Dec (AQI 48.5); highest around Apr (AQI 70.7). PM2.5 peaks in Mar (18.5 µg/m³). A single snapshot misses that swing.
Climate (temperature & precipitation)
context · metro-wideavg highavg lowprecipitation (in)
Highs from 27° in winter to 92° in summer; wettest month Oct (5.23"). Same for every building in the city — useful background, not a tiebreaker.
Compare with similar buildings
Comparable buildings within 20 miles — tick a few and put them side by side with The Emerson.
- Aspira at AnthemHerriman · 0.3 mi · 3.9★
- Vida at DaybreakSouth Jordan · 0.8 mi · 4.3★
- Olympus at DaybreakSouth Jordan · 1.0 mi · 4.4★
- Olympus at the CanyonsHerriman · 1.0 mi · 4.6★
Head-to-head
Full side-by-side reports against the closest comparable buildings.
Vetting a few places at once?
Put your shortlist side by side, ranked by where the trend is heading.
Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.
Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.