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Aggregated from public reviews

Millpond

79 N 1020 W, American Fork, UT 84003

150 reviews · Aug 2021 – May 2026

The short version

Millpond in American Fork holds 3.5★ across 150 public reviews. Held at 4.7★, fell to 3.1★ around Sep 2022. American Fork property crime runs about 14.7 per 1,000 residents — 2% below the Utah average. Walkability is 10.2/20 (Below-average walkable).

Overall

3.5★
150 reviews

Before

4.7★
to Sep 2022

After

3.1★
from Sep 2022

Change point

Sep 2022
ratings dropped here

Average rating over time · 3-mo smoothed

-1.5

Held at 4.7★, fell to 3.1 around Sep 2022.

Common questions

Each answer links to the section that backs it.

Is Millpond a good place to live?
We don't grade places — but the record is specific: across its 150 reviews it holds 3.5★, after slipping from 4.7★ to 3.1★ around Sep 2022. Read it and decide for yourself.See the timeline
What do reviewers praise and complain about at Millpond?
Reviewers most often praise Management; the most common complaints are Fees & rent, Maintenance, Cleanliness.Read the reviews
Does management respond to reviews at Millpond?
Management replies to 100% of reviews, and 100% of 1–2★ ones.See responsiveness
How does Millpond compare to nearby apartments?
By overall rating, it ranks #172 of the 207 apartments we track within 20 miles.See the local ranking
Is Millpond in a safe area?
Crime figures are city-wide, not building-specific. American Fork reports about 14.7 property offenses per 1,000 residents a year — 2% below the Utah average (FBI).See the crime data
What's near Millpond?
The nearest grocery is 0.5 mi away, and 42 restaurants sit within a mile.See what's nearby
How walkable is Millpond?
It scores 10.2/20 for walkability, below-average walkable (EPA).See livability

The apartment itself

as of Jun 2026

1–3 bed · 8301,247 sq ft

3 floorplans

1 bed
830 sqft · 1 plan
2 bed
1,108 sqft · 1 plan
3 bed
1,247 sqft · 1 plan

Managed by Greystar · 3 floors

Also operates 120 & 220 Bend, 4th West Apartments, 644 City Station, Ashford, Aspira at Anthem, Astra Tower, Bowers Residences, Brickgate at Fireclay — among the buildings we track.

Amenities

Pet-friendly
Check current availability & pricingOn the official site for Millpond— we track the rating history, they list what's open now.

From the property's own listingmillpondapartments.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Variable±0.8

Its rating has stayed within about ±0.8★ of its average over time — it moves around more than most buildings we track. (This measures the wobble around the average — the change-point above is the average itself moving.)

Biggest dip: −2.8

Sharpest stretch: fell from about 4.9★ to 2.0★ around Jun 2025, and has stayed lower since. (A different window than the Sep 2022 change-point above — this is the steepest short-term move, that's the sustained shift.)

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

How the mix shifted at the change point

Before Sep 2022

88% rated 4–5★3% rated 1–2★

After Sep 2022

53% rated 4–5★44% rated 1–2★

Every review over time

All 150 reviews by rating, back to Aug 2021. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

22
23
24
25
26
Management
5
9
13
17
2
Fees & rent
3
3
7
11
1
Maintenance
2
5
5
7
2
Amenities
2
2
3
4
·
Cleanliness
·
2
3
6
·
Pests
·
·
4
4
·
Pets & policy
·
2
1
5
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
5
9
13
17
2
Fees & rent
3
3
7
11
1
Maintenance
2
5
5
7
2
Amenities
2
2
3
4
Cleanliness
2
3
6
'22'23'24'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (66)
  • ★★★★★May 2026

    I had a tour with Andreina and she was super kind, and able to answer all the questions

    Management responded

    Thank you, Rabih! We truly appreciate your Google review and feedback. We’ll be sure to share your kind words with our team. If you have any questions or need anything in the future, please let us know!

  • ★★★★★Apr 2026

    Millpond has been a nice place to stay with tall ceilings, granite countertops, and lots of natural light. It has been by far, one of our favorite places to rent. In addition, it has been great to have supportive property managers, like Reuben. Not only is he a friendly face around the area, but if you are out-and-about he will check-in and ask how things are going. If problems arise, he is an easy person to go to and will help get the situation sorted. In a world where you feel more distant from your neighbors and your property managers, Reuben, provides that ‘old school’ familiarity and neighborly support!

    Management responded

    Hi Peter, Thank you for sharing your experience at Millpond, we truly appreciate your feedback. We’ll be sure to pass this along to Ruben. Please don’t hesitate to reach out if you need anything from us. We’re always happy to assist! Best  Millpond apartment

  • ★★★★★Apr 2026

    Ruben & Andreina are the best. They helped me to complete my move in less than 1 week. They work together to fulfill your requirements. I’m happy to be here. Thanks you so much both!

    Management responded

    Hi Andres, We’re so excited about your recent move-in at Millpond! We’re thrilled to hear that your experience has been such a positive one. We will be sure to share your feedback with our team. Please don’t hesitate to reach out if you have any questions, we’re always here to help. Best  Millpond apartments

  • ★★★★★Apr 2026

    Thank you Andreina for today’s tour has been super helpful and patient with me

    Management responded

    Thank you, Cristobal! We’re glad to have you here and hope you enjoy your tour of Millpond. If you have any questions, please don’t hesitate to email us at millpond@greystar.com.

  • ★★★★★Apr 2026

    Andreina! The best here. She helps a lot with all my leasing. She did it all in 1 day. I’m happy to move to here. 100% recommended!

    Management responded

    Hello Andrew, We’re so glad you enjoyed your application process at Millpond! We’re committed to maintaining our high standards. If you have any questions, please feel free to email us at millpond@greystar.com.

  • ★★★★★Feb 2026
    Maintenance

    Best experience with a property manager, yup, sydney kept on top of all maintenance issues and was very clear with correspondence, she also went iut kf her way to actually talk with me not just a heg, and then nlknowunf my. Name 10 stars! You rock syd!

    Management responded

    Colton, thank you so much for your feedback. We are pleased to hear that you had such a positive experience with our team and hope that you will reach out again in the future if there is anything else you might need.

  • ★★★★★Jan 2026

    Ruben’s the absolute best. Good attitude, pauses to listen and actually got my issue resolved.

    Management responded

    Hi Luke, thank you so much for sharing your feedback with us about Ruben. We are pleased to hear about your positive experience and we're glad your issue was resolved. If you need anything else in the future, please don't hesitate to reach out!

  • ★★★★★Dec 2025
    CleanlinessMaintenance

    I've lived at Millpond for a few years now and I think it has been great. The complex is well kept and clean, management and maintenance are always helpful and prompt in helping out, and the apartments are very clean and nice. In the years I've been here, I have never had any issue with anything. I would absolutely recommend this as a place for someone to live.

    Management responded

    Thank you for sharing such thoughtful feedback and for being a valued long-term resident of our community. It means a great deal to us to hear that you’ve consistently had a positive experience and found our team helpful and responsive over the years. We’re grateful for your recommendation and truly appreciate you calling our community home.

  • ★★★★★Dec 2025

    Ruben was super helpful and made the leasing prosses so much easier! Great apartment and great location for students.

    Management responded

    Thank you so much for your kind feedback! We’re really happy to hear that Ruben helped make your leasing experience smooth and stress-free, and that you’re enjoying both the apartment and the location. We truly appreciate you choosing our community and hope you continue to have a great experience with us.

  • ★★★★★Nov 2025
    CleanlinessAmenities

    Really nice place. Super clean and the apartments are big and modern. The pool and hot tub are way bigger than I expected, and the 24/7 gym is huge. Ruben and his manager Sydney were both really friendly and easy to talk to. If everything works out, I’m hoping to move in this December.

    Management responded

    Thank you so much for your kind review! We’re glad to hear you enjoyed the community and amenities, and we truly appreciate your shout-out to our team. We’d be excited to welcome you as a resident and look forward to your move in this month!

  • ★★★★★Sep 2025

    We had such a truly wonderful experience throughout our apartment search, and it was all thanks to Ruben. From the very beginning, he went above and beyond to make sure we felt supported and confident in the process. He patiently listened to our needs and worked hard to help us find a place that not only fit comfortably within our budget but also felt like home. We feel very comfortable reaching out to him with any questions!

    Management responded

    Thank you so much for sharing your experience! We’re thrilled to hear that Ruben made such a positive impact on your apartment search. His dedication to listening carefully, guiding with patience, and helping residents feel at home truly reflects the standard we strive for as a team. We’re so glad you felt supported and confident throughout the process, and we appreciate your trust in us. Please don’t hesitate to reach out if there’s ever anything else we can do to make your experience even better—we’re always here for you!

  • ★★★★★Sep 2025

    I don’t usually leave reviews, but my experience here was so exceptional it deserves recognition. I showed up for a tour right at the end of the day because of my work schedule and instead of being rushed out, I was welcomed like a priority. Rueben and Sydney were phenomenal. They were genuinely excited to see me, Rueben took time to explain every detail with complete transparency, and even showed me both apartments I requested, all while pushing past closing time without hesitation. Rueben was wonderful to work with—he patiently walked me through the tour, answered my questions clearly, and made sure I had all the information I needed without ever making me feel rushed. Sydney’s warmth and professionalism elevated the entire experience, and she carried herself with the kind of confidence and care that makes a lasting impression. Her welcoming presence at the beginning set the tone immediately, and her polished explanation of the specials at the end showcased the strong leadership and pride she brings to this property. The apartments themselves were beautiful, but what impressed me even more was the property’s condition—spotless, well-kept, and clearly cared for with pride. Unlike so many other places I’ve toured, this community truly stands out. If you’re looking for a home where the staff treats you with genuine care, professionalism, and integrity, look no further. I left feeling not just impressed, but truly grateful. The team here represents the kind of talent and dedication any tenant would be lucky to have.

    Management responded

    Thank you so much for sharing such kind words about your experience! We are truly grateful that you took the time to highlight the teams dedication and the support you felt during your apartment search. Hearing that Ruben listened carefully, guided you with patience, and helped you find a home that fits your needs means the world to us. Providing a welcoming, transparent, and pressure-free experience is exactly what we strive for, and your feedback is a wonderful reminder of why we love what we do. Please know that we’re always here if you need anything in the future, and we look forward to continuing to provide that same level of care every step of the way.

  • ★★★★★Sep 2025

    Rueben was awesome to work with made the move in process quick and simple! Thanks again Rueben!

    Management responded

    Hi Darius! Thank you so much for taking the time to leave us a review! We will pass your kind comments on to Rueben! We hope you have a wonderful day!

  • ★★★★Sep 2025

    Millpond has been a great place to live so far, Ruben in the office made the experience so nice and easy for us and has helped us with so much.

    Management responded

    Thank you for the kind words! We’re so happy to hear that you’ve had a great experience so far at Millpond. We’ll be sure to pass along your appreciation to Ruben—he’s always happy to help! Please don’t hesitate to reach out if there’s anything you need.

  • ★★★★★Sep 2025

    I moved in to Millpond recently and Ruben made the whole move in process so easy for us. He has helped us every step of the way and even now I know I can go ask him anything! Definitely recommend this complex

    Management responded

    Thank you so much for your kind words and for choosing Millpond as your new home! We're thrilled to hear that Ruben made your move-in experience smooth and welcoming. We'll be sure to pass along your appreciation to him. If you ever need anything, we’re always here to help!

  • ★★★★★Sep 2025
    AmenitiesMaintenance

    I can’t say enough good things about living here! The pool is always clean and relaxing, and the location is perfect—close to shopping, restaurants, and everything I need. The staff truly makes this place stand out. Ruben in leasing was so helpful and welcoming from day one, and Sydney, the community manager, is always professional and quick to help with any questions. Darnell, the maintenance supervisor, is fantastic—he’s reliable, friendly, and always makes sure things get taken care of promptly. It’s rare to find a community that has both great amenities and such an amazing team running it. I’m really glad I chose to call this place home!

    Management responded

    Thank you so much for your thoughtful and generous review! We’re thrilled to hear that you’re enjoying the community, the amenities, and the location. It truly means a lot to know that our team has made a positive impact on your experience. We're grateful to have residents like you and are so glad you chose to call Millpond home!

  • ★★★★★Sep 2025
    Cleanliness

    I have been working with Sydney and Ruben. They have been absolutely amazing. The apartments are clean and neat. I highly recommend this community

    Management responded

    Justin, thank you so much for your kind words and recommendation! We truly appreciate your partnership and are grateful for the opportunity to work with you. Our team will be thrilled to hear your feedback, and we’re proud to have a team committed to maintaining a clean, welcoming community. We look forward to continuing our collaboration and shared commitment to excellence.

  • ★★★★★Aug 2025
    Cleanliness

    Very clean, responsive to community posts and make an effort to clear the area of birds and animals ect.

    Management responded

    Thank you for your thoughtful feedback! We’re glad to hear you’ve noticed our efforts to keep the community clean and responsive, and we truly appreciate you taking the time to share your experience.

  • ★★★★★Aug 2025
    Maintenance

    Maintenance is amazing, specifically Darnell! He went above and beyond to make sure we were happy with replacing our dryer. He didn’t hesitate to make sure that before he left, we had a smile on our face. Management did a great job of hiring him!

    Management responded

    Thank you so much for this fantastic review! We're thrilled to hear that Darnell took such great care of you during your dryer replacement. His dedication to resident satisfaction is a core value and we're so lucky to have him on our team. We appreciate you for recognizing his outstanding efforts and for taking the time to share this wonderful feedback; we'll make sure he sees your kind words—it will make his day!

  • ★★★★★Aug 2025

    Millpond is awesome!! I am so excited to be living here! Ruben made my move in process so easy and answered all my questions! He is phenomenal!!! I am glad I chose to live at Millpond!!

    Management responded

    Hi Kassi! Thank you for your kind words about Ruben! We are excited to have you as part of our community. We will pass on your kind words and we hope you have a great day!

  • ★★★★★Aug 2025

    The apartments a so nice and clean! Ruben has been so helpful with the move! He was honestly one of the pros on my roommates and I’s pros and cons list while apartment hunting. Everything has been so organized and smooth. My roommate and I are very happy with our choice to move to Millpond!

    Management responded

    Hi Kaycee! Thank you for the 5 stars! We are thrilled that you have chosen Millpond for your next home! Please to not hesitate to reach out if you need anything!

  • ★★★★★Aug 2025
    Maintenance

    I have lived here for 3 years. My garage broke this morning! Ruben had it fixed before I even got home from work!

    Management responded

    Thank you for the review! Welcome Home!

  • ★★★★★Jul 2025

    Rueben has been a great help with us moving in. He has been super easy to work with, and the apartment is sublime.

    Management responded

    Thank you so much for your kind words! We’re thrilled to hear you’re enjoying your new apartment and that Ruben made your move-in process smooth and easy. It’s our pleasure to provide great service, and we appreciate you taking the time to share your feedback. Welcome home!

  • ★★★★★Jul 2025

    Management is at the top of their Game. Always available and always resolves things in a very timely manner. Pleased to work with them.

    Management responded

    Thank you for your wonderful feedback! We’re so glad to hear you’ve had such a positive experience with our team. It’s a pleasure working with you, and we truly appreciate your trust in us. Don’t hesitate to reach out anytime!

  • ★★★★★Jul 2025

    Amazing place staff is awesome loved living here Sydney is an absolute sweetheart, always super friendly and helpful

    Management responded

    Thank you for your kind words! We’re thrilled you enjoyed your time here and that our team made such a positive impression—providing exceptional service is our priority, and we’re so glad that reflected in your experience. We truly appreciate you sharing this feedback and wish you all the best!

  • ★★★★★Jul 2025

    Our move in process was really smooth with Millpond. They were really easy to work with and were really informative with all the answers to our questions! Ruben Alvarado has been a HUGE help and made sure we were well taken care of. I really like the space we moved into and looking forward to my next phase of life living here.

    Management responded

    Thank you so much for your kind words! We’re thrilled your move-in process was smooth and that Ruben provided such excellent support—he’s a valued part of our team. It’s wonderful to hear you’re enjoying your new space, and we’re honored to be part of this next chapter for you. Don’t hesitate to reach out if you need anything; we’re here to help!

  • ★★★★★Jun 2025

    I've loved it here at Millpond. Recently our dog, ran out of our door and escaped. The management here at millpond helped by sending a picture of her to all the tenants within hours if the incident. Going that extra mile just shows how wonderful they treat you here!

    Management responded

    Kenny, thank you so much for your heartfelt note—we’re truly touched by your kindness and thrilled that our team could assist in reuniting you with Nevaeh. Moments like these remind us why we’re so passionate about fostering a caring community at Millpond, and your appreciation means the world to us. Please don’t hesitate to reach out if we can ever support you further; we’re grateful to have you as part of the Millpond family.

  • ★★★★★Dec 2024

    Amazing staff, fun events and friendly people 💕

    Management responded

    Thank you so much for your lovely review! We're delighted to hear that you enjoy our amazing staff, fun events, and friendly community. Your kind words mean a lot to us, and we're so happy to have provided you with a positive experience. Thanks for sharing your positive experience!

  • ★★★★★Dec 2024

    Sydney and Ruben are the best!! You should definitely move here!

    Management responded

    Thank you so much for your fantastic review! We're thrilled to hear that Sydney and Ruben have made such a positive impact on your experience. Your recommendation means a lot to us, and we're delighted to have you as part of our community. Thanks for sharing your kind words!

  • ★★★★★Nov 2024
    Maintenance

    Sydney has always been so kind everytime I come into the office to ask questions about my rent. She is on top of things! Ruben has a great rapport with people and truly cares about the people. He is fast to resolve issues when they come. I really appreciate these two working together to make Millpond better.

    Management responded

    Hi Ashley! Thanks so much for taking time to review Millpond and for for letting us know that we went Beyond Expectations! We'll be sure to share with the team here at Millpond. Let us know if there's anything else we can do!

  • ★★★★★Aug 2024
    Cleanliness

    Went and did a tour with Ruben and he showed me the place and I was very suprise To see how nice everything is and how well kept it was. He did a great job!

    Management responded

    Brandon, your review about Millpond made our day! We'll be sure to share with the team here at Millpond! Thank you so much for taking the time to write about your visit to our community. Please don't hesitate to reach out if there is anything you need throughout your move-in process.

  • ★★★★★Aug 2024

    So excited to move in, but aside from that Ruben & Sydney are amazing and are so helpful & kind. During the viewing you will find NO “landlord specials”. This place actually cares about the community, and wants to make the experience pleasant. Thank you! 🙏🏻

    Management responded

    Sydney - what a lovely thing to say! We appreciate you so much. Can't wait to see you again. Take care!

  • ★★★★★May 2024
    Maintenance

    The recent change in management has completely changed what my wife and I thought of Millpond and the staff here. We had a pretty rough experience with the original management upon trying to move in. However, Sydnee, the new manager was extremely helpful when we renewed our lease recently and was precise, quick, and a joy to work with. Even when there were a few changes that needed to be made, she and the maintenance crew got them taken care of within 24 hours. We are super happy we gave this place another chance! Couldn’t have asked for a smoother lease renewal/transfer.

    Management responded

    Aidan Mcfall, we're glad you had such a wonderful experience with us! Your comments mean the world to us. We're so happy your experience went Beyond Expectations. Let us know if there's anything else we can do!

  • ★★★★★May 2024

    Kirstie was very helpful and friendly. She took me in as a walk-in even though she was completely busy, having been the only agent working today, and made me feel really welcome. If everything turns out right then she is definitely the reason I am happily living at the Millpond apartments.

    Management responded

    Hi Ty R! Thanks so much for taking time to review Millpond and Kristie. We appreciate your feedback greatly. Our team makes it their mission to deliver an excellent experience. We're so glad we delivered during your visit, and we're here if you need any additional info!

  • ★★★★★Mar 2024
    Maintenance

    Everytime I visit the office staff, they are very friendly and welcoming! Always ensure that I’m taken care of! They got a maintenance staff that gets work orders done, I had an issue with my fridge and within a day it was swapped out! Thanks guys!

    Management responded

    Anton Thomas - what a lovely thing to say! We appreciate you so much. Thank you for taking the time to write a review. Please don't hesitate to reach out if there is ever anything we can do to help in the future.

  • ★★★★★Mar 2024

    We really loved living here. It has everything you need and the office staff is always so helpful. The best part is its location. Right off the freeway and next to literally anything you could need!!

    Management responded

    Thanks Paiton Allen for taking the time to give us this feedback! We appreciate you. We're looking forward to your next visit to Millpond - can't wait to see you again!

  • ★★★★★Oct 2023

    There was a recent change in management and I’m so excited to see things go up from here! I had some concerns and the new manager, Sydney, addressed them accordingly and made me feel heard. I recommend reviewing your lease as the information I needed was in there, I had just missed it. She took the time to go over parts of it with me that cleared up the confusion. Everything is so organized and the resident events are starting to pick up!

    Management responded

    Hi Sarah, thank you so much for your positive comments about Millpond! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

  • ★★★★★Oct 2023

    Bronwen is an awesome manager! She is very professional and kind and really cares for the residents of Millpond Apartments! We have to move out early due to personal reasons but she is willing to work with us and offering us a great solution! We couldn’t thank you enough Bronwen! Highly recommend Millpond Apartments and Bronwen’s team!

    Management responded

    Leo Gai, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Millpond. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • ★★★★★Jul 2023

    The team at Millpond are wonderful! They are extremely responsive and caring. They went above and beyond for us both during our move in and when we were moving out! Their professionalism and compassion stayed top notch all through our stay. 100% recommend moving here! Location is convenient and neighborhood is clean and friendly!

    Management responded

    Hi Nathaniel Cook, Thank- You so Much for taking the time to give us positive feedback! The team appreciates your feedback and we wish you the best on your new adventures ahead. If you ever need us you know where we're at! Have a fantastic day

  • ★★★★★Jul 2023
    AmenitiesMaintenance

    I’ve loved living in Millpond Apartments! from the convenient location, to the top-notch amenities! I’m so glad I made the decision to move into Millpond. The management is great and the maintenance crew has been great to work with!

    Management responded

    Luke Reece, Thank- You for taking the time to give the team an amazing review ! Please let us know if there is anything else we can do for you while you are staying at Millpond. Have a great day !

  • ★★★★May 2023

    Ruben is the best part about Millpond!! He’s been so kind, very responsive and works so hard!! He really cares about the residents which is a quality that can be hard to find.

    Management responded

    Gabrielle Israelsen, thank you for your kind review; we are happy to pass along your comments to the team here at Millpond! Thank you, and have a fantastic day!

  • ★★★★★Jan 2023

    My experience with Millpond has been a great experience since I have been here July of last year. Management is always on top of things Sydney and Ruben have been really sweet since joining Millpond.Jordon has been friendly and always on top of things. Overall Millpond is a great place to live.

    Management responded

    Jessica, thank you for your kind words and this wonderful review! Your motivation and encouragement means the world to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. If there is anything we can do to make your time here any more enjoyable, please don't hesitate to let us know. Have a fantastic day!

  • ★★★★★Nov 2022

    5 stars for Sydney! Me and my friend are planning to move here soon and we’ve had some complications. But we called customer service and Sydney was very helpful. She’s super sweet and helped answer all our questions. Thank you Sydney!!

    Management responded

    Sierra, we're glad you had such a wonderful experience with us! It's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

  • ★★★★★Aug 2022

    The staff at Millpond are wonderful. They try to help in any way they can. I moved from MS to Utah, they made the transition for me to do with ease. Thank you. I’m glad I choose Millpond Apartments. I love it here.

    Management responded

    Thank you so much for your review!

  • ★★★★★Aug 2022

    Wonderful experience moving in. Mindy took care of all of my questions. Very nice, high end apartments.

    Management responded

    Thank you so much for your review!

  • ★★★★★Aug 2022
    Cleanliness

    Bello condominio recién llegados , destacó la cordialidad y recibimiento de Mindy quien nos recibió con amabilidad y mucha simpatia, muy amables, Bello y muy limpio el condominio

    Management responded

    Thank you for the review!!

  • ★★★★★Aug 2022

    Excelente atención de Mendy y Cristian, recién arrendamos y nos ayudaron mucho, felicitaciones dos personas muy amables y alegres

    Management responded

    Thank you for the review!

  • ★★★★★Jul 2022
    Maintenance

    We love this place .it's been a year .I have two kids so play area is always fun here ... any requests raised for maintenance.they will address it very soon.usually there will no chance for any issues as it is new home .. if any they resolve it very soon ..I love this house and place around ..after we moved to this home we felt so lucky ..lot of blessed things happened in our home.. new job offers so on.. feeling thankful and blessed and this house is our lucky house.. I wish the same for everyone.

    Management responded

    Thank you for the review!!

  • ★★★★★Jul 2022

    Mindy and Christian made the move in process fast, friendly and easy. Love the location and the property. I highly recommend Millpond Apartments!

    Management responded

    Thank you for the review! Welcome Home!

  • ★★★★★Jul 2022

    Excited to move in. All of my question and concerns were properly addressed.

    Management responded

    Thank you for the review! Welcome Home!

  • ★★★★★Jun 2022
    Maintenance

    Mindy the community was awesome and maintenance is very prompt about getting things repaired.

    Management responded

    Thank you so much for the review!!

  • ★★★★★Jun 2022

    The office staff are great. I just moved in with my husband and we love the location of the apartments. :)

    Management responded

    Thank you so much for the review!

  • ★★★★★May 2022

    Mindy was wonderful. She has the Aloha spirit. Very approachable and accommodating. She made me and my sister feel welcome and willing to help

    Management responded

    Thank you so much for the review!

  • ★★★★★May 2022

    Great community and nice management.

    Management responded

    Thank you so much for the review!

  • ★★★★★May 2022

    The office was wonderfully helpful in letting us view the apartment and answering all our questions. Was very pleased with the apartment itself and look forward to living there.

    Management responded

    Thank you for the review! We hope that you love living here!

  • ★★★★★Mar 2022

    Mindy, Thank you so much!! You made our move in smooth. Your professionalism is impeccable and your servitude beyond measure. We hit it off on the first day. You are very welcoming. Again thank you and Millpond for everything!

    Management responded

    Thank you so much Mili! We're so happy you chose Millpond as your new home!

  • ★★★★★Mar 2022

    My wife and I loved the apartment! In addition, Mindy and Christian are very kind and helpful, they answered all our questions and helped us with everything we needed.

    Management responded

    Thank you so much Jeferson! Welcome home!

  • ★★★★★Feb 2022
    Amenities

    Christian and Mindy are truly the best ever! They’re both extremely helpful and the most accommodating. Christian is amazing at what he does :) It’s a beautiful community with great amenities and lots of shopping nearby!

    Management responded

    Thank you for the review Alena!

  • ★★★★★Feb 2022

    Amazing place to live! I have been here for almost a year and just renewed my lease. Mindy and Christian are incredible to work with and have such welcoming personalities.

    Management responded

    Thank you for the review Joe!

  • ★★★★★Jan 2022

    Mindy, the office manager is absolutely incredible! So personable and easy to work with. She made us feel so warm and welcome. The apartments are gorgeous and such a great location! You will love living here.

    Management responded

    Thank you so much Shea for the review!

  • ★★★★★Jan 2022
    Maintenance

    We moved blindly from out of state. On the phone Mindy was so kind and easy to talk to that I instantly felt comfortable. I've moved more than I'd like to and lived in several apartment complexes, and this one tops them all. Mindy and Christian are so nice, helpful, fun and easy to talk to. Moving in was a breeze. Chandler and Ryan are always on top of things when any repairs or random things need to be done. Needless to say, we won't be moving any time soon. Once we found a good place, we are staying.

    Management responded

    Thank you so much for the review Natasha!

  • ★★★★★Dec 2021

    Muy buen atención de Mindy y Christian! Felicitaciones!

    Management responded

    Thank you for the review!

  • ★★★★★Dec 2021

    Muy buen lugar comodo tranquilo y bonito con muy buena recepción y ayuda al cliente

    Management responded

    Thank you for the review!

  • ★★★★★Sep 2021

    Christian was great to work with. Set up was good to get in and hassle free.

    Management responded

    Thank you very much for the review!

  • ★★★★★Aug 2021

    Very grateful for Millpond Apartments and the people who work here. My roommate and I just moved from Texas, so we didn’t have any experience about leasing but they really helped us out and walked us through the application process. I’m so glad they were patient enough to answer all of our questions! They made moving to Utah way easy! Definitely recommend!

    Management responded

    Thank you very much for the review!

  • ★★★★★Aug 2021

    Mindy and Christian were great help while moving. The place is brand new in an excellent location.

    Management responded

    Thank you very much for the review!

Management responsiveness

Management replies to 100% of reviews — and 100% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Millpond ranks nearby

Where Millpond stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Millpond

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in American Fork — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

14.7
property offenses per 1,000 residents · 2024
2% vs Utah (15.0)
American Fork Utah U.S.

Source: FBI Crime Data Explorer · American Fork/Cedar Hills Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.3 mi

42 in 1 mi·155 in 5 mi
Grocery

Walmart Supercenter

+9 more0.5 mi
  • Macey's0.9 mi
  • Good Earth Markets0.9 mi
  • Pioneer Market1.2 mi
  • Walmart Neighborhood Market3.2 mi
  • Smith's Marketplace3.5 mi
  • Meiers Meats and Fine Foods4.1 mi
  • Macey’s4.2 mi
  • Harmons4.7 mi
  • Smith's4.9 mi
Parks

Meadowview Park

+9 more0.6 mi
  • Hindley Park0.7 mi
  • Broadmoor Park0.8 mi
  • Skylark Park0.9 mi
  • Spring Hollow Park0.9 mi
  • Lion's Park1.0 mi
  • Coopers Hollow Park1.0 mi
  • Monarch Park1.1 mi
  • Spring Creek Park1.1 mi
  • J. C. Ball Park1.1 mi
Schools

Lehi High School

+9 more1.1 mi
  • Shelley Elementary School1.4 mi
  • Greenwood School1.6 mi
  • Forbes Elementary1.6 mi
  • Sego Lily School1.6 mi
  • Meadow Elementary1.8 mi
  • Meadow Elementary School1.8 mi
  • Lehi Junior High School1.8 mi
  • American Fork Junior High School1.9 mi
  • Lehi Elementary School1.9 mi
Gyms & rec

Momentum Indoor Climbing Lehi

+9 more0.6 mi
  • Fit Body Boot Camp0.6 mi
  • Legends Boxing0.9 mi
  • Rage Fitness1.2 mi
  • Mindpose Yoga1.2 mi
  • Legacy Center1.6 mi
  • American Fork Fitness Center1.6 mi
  • Lehi Round-Up Rodeo Grounds1.8 mi
  • Proven Strength2.2 mi
  • Orangetheory Fitness2.2 mi
Pharmacies

CVS Pharmacy

+4 more0.5 mi
  • Walgreens0.8 mi
  • Macey's Pharmacy1.6 mi
  • Taylor Drug3.0 mi
  • Walmart Pharmacy3.9 mi
Hospitals / clinics

CareNow Urgent Care

+8 more0.6 mi
  • Medallus Medical0.7 mi
  • Lehi Medical Center1.0 mi
  • Timpanogos Women's Center2.3 mi
  • American Fork Hospital3.1 mi
  • Alpine Pediatrics3.5 mi
  • Holy Cross Hospital - Mountain Point4.3 mi
  • Primary Children's Hospital - Larry H. & Gail Miller Family Campus4.7 mi
  • Westlake Emergency Center5.0 mi
Bus stops

American Fork Station (Bay F)

+10 more0.4 mi
  • State St @ 825 W0.6 mi
  • State St @ 131 N0.6 mi
  • State St @ 183 N0.6 mi
  • State St @ Green Spring Way (NB)0.6 mi
  • State St / 900 W (WB)0.6 mi
  • State St @ Pacific Dr. (NB)0.6 mi
  • Main St @ 1292 E0.7 mi
  • Main St. @ 1401 E0.7 mi
  • State St / Lehi Main St (WB)0.8 mi
  • Main St @ Columbia Village (WB)0.8 mi
Commuter rail

American Fork

+1 more0.3 mi
  • Lehi5.0 mi
Stadiums

Lehi Round-Up Rodeo Arena

1.8 mi
Industrial area

nearest zone

0.5 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

10.2/ 20 walkability

Below-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

66avg AQI · last ~90 days

Moderate

Peak 150 AQI on a bad-air day · PM2.5 avg 14.9

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 60 · ModeratePeak 162

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 48.5); highest around Apr (AQI 70.7). PM2.5 peaks in Mar (18.5 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 31° in winter to 92° in summer; wettest month Dec (2.66"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Millpond.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through May 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.