Aggregated from public reviews
The Arza Apartments
778 S 860 E, American Fork, UT 84003
225 reviews · Jun 2023 – Jun 2026
The short version
The Arza Apartments in American Fork holds 4.6★ across 225 public reviews. No sustained change-point — the rating has held steady over time. American Fork property crime runs about 14.7 per 1,000 residents — 2% below the Utah average. Walkability is 14.7/20 (Above-average walkable).
Overall
Trend
Average rating over time · 3-mo smoothed
Common questions
Each answer links to the section that backs it.
- Is The Arza Apartments a good place to live?
- We don't grade places — but the record is clear: across its 225 reviews it holds a steady 4.6★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
- What do reviewers praise and complain about at The Arza Apartments?
- Reviewers most often praise Management and Maintenance; the most common complaints are Amenities.Read the reviews
- Does management respond to reviews at The Arza Apartments?
- Management replies to 93% of reviews, and 100% of 1–2★ ones.See responsiveness
- How does The Arza Apartments compare to nearby apartments?
- By overall rating, it ranks #21 of the 193 apartments we track within 20 miles.See the local ranking
- Is The Arza Apartments in a safe area?
- Crime figures are city-wide, not building-specific. American Fork reports about 14.7 property offenses per 1,000 residents a year — 2% below the Utah average (FBI).See the crime data
- What's near The Arza Apartments?
- The nearest grocery is 0.6 mi away, and 39 restaurants sit within a mile.See what's nearby
- How walkable is The Arza Apartments, and what internet can you get?
- It scores 14.7/20 for walkability, above-average walkable, and 15 internet providers serve the address, including fiber (EPA, FCC).See livability
The apartment itself
as of Jun 2026Studio–3 bed · 538–1,337 sq ft
10 floorplans
- Studio
- 538 sqft · 1 plan
- 1 bed
- 667–789 sqft · 4 plans
- 2 bed
- 1,055–1,337 sqft · 4 plans
- 3 bed
- 1,270 sqft · 1 plan
Managed by Wasatch Property Management
Also operates 600 Lofts Apartments, Amara Apartments, Anthology at Vista Station, Arcadia Apartment Homes, Element 31 at Brickyard Apartments, Embold, Four Seasons at Southtowne Apartments, Parc at Day Dairy Apartments & Townhomes — among the buildings we track.
Amenities
From the property's own listing — arzaisyourhome.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.
How consistent is the rating
Its rating has stayed within about ±0.1★ of its average over time, month to month.
Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.
Every review over time
All 225 reviews by rating, back to Jun 2023. Bands of orange show when low ratings clustered. (Older dates are approximate.)
How the rating mix shifted over time
Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)
Rating trend, two ways
Mean (solid) vs median (dashed) by year — a gap means opinion split that year.
Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.
When complaints happened
Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.
Which complaints are rising or fading
Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.
What reviewers praise vs complain about
Click any topic to read those reviews.
- ★★★★★May 2026
Arza Apartments is absolutely beautiful and easily one of the nicest apartment communities I’ve been to! The property is modern, clean, and feels really upscale while still being warm and welcoming. The staff was incredibly friendly, knowledgeable, and made the entire experience feel easy and stress-free. The amenities and shared spaces are stunning, and you can tell the property is very well cared for. The apartments themselves are thoughtfully designed with great finishes and layouts that actually feel livable. The location is also a huge plus with easy access!
Management responded
Dear brynn, Thanks for being a part of the The Arza family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Sincerely, Wasatch Customer Care
- ★★★★★May 2026Amenities
I’ve had a great experience here so far! The complex itself is beautiful—everything feels super modern, and the finishes in the units are high-end, which makes a huge difference. The amenities like the pool and fitness center are always well-maintained and definitely a big plus. Also, I have to give a huge shout-out to Isaac in the leasing office. He made the entire process so much smoother and more personal. He’s incredibly helpful, easy to talk to, and actually takes the time to make sure you’re taken care of. You can tell he genuinely cares about the residents and the property. If you’re looking into this place, definitely try to work with him! Highly recommend.
Management responded
Hey Garrett! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★May 2026MaintenanceNoise
We love The Arza. After six months, no complaints—maintenance was handled the next morning, and the leasing staff is always friendly and helpful. It’s quiet at night, the gym is well-equipped to handle an actual full body workout routine, and the pool and spa are top-notch. At least in Building B, everyone’s upbeat and friendly. Our favorite place we’ve lived so far.
Management responded
Hey Anthony! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★May 2026
Rating only — no written review.
Management responded
Adrian, We are so appreciative of your 5 star review and you taking the time to share it with us. At The Arza, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Sincerely, Wasatch Customer Care
- ★★★★★Apr 2026Maintenance
We’ve been living at The Arza for almost a month now, and I can confidently say it completely lives up to the hype! The apartments are beautifully modern, and the amenities are absolutely top-notch. What really stands out, though, is the team here. The staff is incredibly friendly and always eager to help, and the maintenance crew is lightning-fast—they resolve any little issue almost immediately. If you're on the fence about moving here, you won't regret it!
Management responded
We are so grateful for your positive review, Irving! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Sincerely, Wasatch Customer Care
- ★★★★★Apr 2026
The Arza property is gorgeous! All the amenities for luxury resort-style living. I was worried my furniture wouldn’t fit in their one bedroom floorplans, but my rep knew my needs, didn’t give up, and she found me the perfect plan—and it overlooked the pool! I’m thrilled! The staff are warm and welcoming, knowledgeable and fun to be around!😊
Management responded
Hey Karinah! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★Apr 2026
I had an excellent time being shown the Arza Apartments. The staff were professional and polite. I enjoyed the whole experience.
Management responded
Dear Phillip, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Apr 2026Fees & rent
I’ve really enjoyed living at Arza overall — the apartments are nice and well-maintained, and the amenities are great for an apartment complex. The staff are friendly and helpful, and the community itself feels clean and safe for the most part. Since my last review, there has been a significant improvement. Management has clearly made an effort to enhance safety and security throughout the property. The staff is friendly, responsive, and quick to assist with any concerns. I feel much more confident living here and appreciate the positive changes.
Management responded
Ashlyn, Thanks for visiting The Arza! It means so much when customers share their positive experiences with us. Thank you for your 4 star review. Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026Maintenance
Our stay at Arza has been nothing but good I know it was a little rough during the transition of teams but no other places compares to this place especially in my opinion how fast they get back to you either that’s email or phone call . I don’t have to wait to talk to someone and I don’t have to wait to get things fixed if something is not working properly this is our second year here and no complaints . The amenities are awesome and they are so involved with everyone and always hosting parties and trying to get everyone involved which is fun .. like who doesn’t want free pizza or planting your own pot, etc so many fun things they provide which I haven’t seen in other places and I’ve been to 2 different apartments . The apartments inside are so spacious and are really nicely done . We love you guys
Management responded
Dear elianna, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Feb 2026MaintenanceAmenities
The Staff is friendly and very knowledgeable. Maintenance knows how to solve problems and keep us updated on current repairs. Amenities are in abundance, with the pool, hot tub, golf simulator, mini arcade, basketball area, 2 off leash dog areas, there will be what looks like a movie theater space, gym and all of which looks like it's 24 hour access, minus the pool which does close at 10pm. All in all, it's the best and they really care about the people they serve
Management responded
Hey Christopher! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026MaintenanceNoiseSafety
We have lived here since Aug 2023 and it has been overall amazing! Our favorite apartment by far. Since I HAVE been here so long, here is my input: PROS: - The windows are huge in each room! Like a whole wall (basically). - Main areas smell nice and clean. Just don’t be by the dumpsters in the garage on the first floor. - Tons of available uncovered parking and on the street. Never an issue, even getting home late. Parking is free for residents too, you just have to register your car. - Well insulated windows so I’m not paying for heat and A/C that just goes out the window. - Maintenance team is amazing and super responsive. Special shoutout to Chris, who’s been here since day one. Also, they just deep cleaned the carpets in the main area of our building which was awesome. - I’ve only had the pool/ hot tub closed a handful of times since they opened. Pool is super nice and they have cracked down on the 10pm closure (video camera). Hot tub is huge and clean and perfectly hot. - Elevators are only ever down less than a day and this has happened maybe 3 times. They are spacious and a life saver for grocery trips and moving in. - Office staff works hard to host activities like a Christmas wrapping party with donuts and wrapping supplies. They also started pet of the month on their instagram and Halloween door decorating contest. - Rent is straightforward and done through the portal. User friendly. Can use FLEX if needed to split up payments. - Trash valet is fantastic and consistent! The trash chutes are so convenient on each floor. - If you’re lucky to face Mt. Timp, that view is phenomenal and not going anywhere. - Rent is affordable in comparison to anywhere closer to SLC with the same amenities. We have lived in MANY apartments and this complex is the best. CONS: - There was a time when the doors of each building had to be locked 24/7 because of stolen packages. That was rough. Now it’s after 10pm which is nice. - I’ve seen the package room try everything with no luck. Packages are still stole despite cameras, parcel locker, and key card entry restriction. It’s unfortunate but more of a community issue/ delivery person issue. - Some dog owners man. Even the management has said to report to them if someone doesn’t pick up after their dog and still people don’t care. Just avoid anything that isn’t pavement is my advice. - Thin walls. If you are next to a studio, their kitchen and laundry may be on the same wall as your bedroom and yes, that tenant will do laundry and dishes at 2am. - If you are in a building along 860 E, you will hear speed racers.. all day.. and night. Just the nature of the location. If you use that entrance of the parking lot to leave, it’s dangerous. White noise machines are magic. Well, there you are!
Management responded
Alexa, There’s nothing better than hearing our The Arza customers’ positive feedback! Thanks for sharing your experience with us. Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026
I toured this community recently and worked with Brooke, and she was great. She was friendly, professional, and took the time to explain everything clearly without pressure. She answered all my questions and made the whole tour feel comfortable and easy.
Management responded
Hey Haley! Thank you for your 5 star review. We appreciate you and your willingness to share your experience at The Arza. Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026MaintenanceSafety
Living at the Arza has been great! The staff is wonderful and prompt with fixing things when they need fixing. The new management team will take advice and see things that need to be fixed and push to have the owners fix them, which has been so nice. They have added a lot more cameras and everything is locked up in the middle. The maintenance team is on it. Chris, Amanda, Andrew, and Levi do their best to respond to each maintenance request as soon as possible and I haven't ever had to wait more than a day for something to be fixed. I think the only issue I have is the lack of cameras in the stairwells and elevators. Other than that the amenities and and staff make it so worth living here.
Management responded
Hey Sarah! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026
I have consistently had nothing but positive experiences with the management team. They are supportive, approachable, and genuinely invested in creating a positive environment. Their communication is clear, and they handle situations with professionalism and care, which makes working with them a great experience
Management responded
Dear Aubrie, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Feb 2026
I’ve had a great experience with the management and leasing team at Arza Apartments, especially Brooke! They’re always friendly, professional, and quick to help whenever something comes up. The community is well-kept, and it’s clear they really care about residents. Highly recommend!
Management responded
Annie, There’s nothing better than hearing our The Arza customers’ positive feedback! Thanks for sharing your experience with us. Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026
The management is great! They are very good at helping with problems that come up. Apartments are really nice and the public utilities are amazing and allow you to bring some friends so it's great for hangouts.
Management responded
Travis, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. Sincerely, Wasatch Customer Care
- ★★★★★Feb 2026MaintenanceNoiseFees & rent
The staff is super kind! Brooke was super helpful while giving me a tour. These apartments are beautiful😍 …
Management responded
We are so grateful for your positive review, Wendy! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Sincerely, Wasatch Customer Care
- ★★★★★Jan 2026
I don’t live here, but I toured the place for fun and they gave me a free Gatorade
Management responded
Austin, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. Sincerely, Wasatch Customer Care
- ★★★★★Dec 2025
We’ve been living here from the last 6 months, and our experience has been GREAT! The staff is kind and diligent; when we have had requests, they always help us quickly! Nothing bad to say. I highly recommend to live here!
Management responded
Dear Jessica, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Nov 2025
I’ve had such a wonderful experience living here! The community is absolutely beautiful and always so well maintained — you can tell they really take pride in keeping everything clean and welcoming. The office staff is incredible — friendly, professional, and always quick to help with anything you need. It’s such a peaceful and well-run place to call home. I highly recommend this community to anyone looking for a great place to live!
Management responded
Hey Cami! Thanks for sharing your experience at The Arza with us — we are glad it was a positive one! Sincerely, Wasatch Customer Care
- ★★★★★Nov 2025
The Arza Apartments are great quality, especially for the price, and the staff is incredible. They went above and beyond in order to find the right unit that works for me. When I found out my lease was ending 1 month before my move in date for my next apartment, Mikka at the front office was able to effortlessly set up a 1 month extension on my lease when I had no other options. Mikka you are the BEST! Big props to Arza and Mikka, they actually care and take care of their tenants!
Management responded
Vexon, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Sep 2025
After living at various apartments across Utah County over the past 6 years, The Arza apartments provided the best experience out of them all. Management was great and actually listened to us. Not to mention was always available and easy to contact. Maintenance requests were always promptly resolved. The amenities they offer are outstanding. They offered more than any other apartments. I was like living in a luxury hotel. I can only think of two downsides. When outside, the area sometimes just smells bad for some reason. But that's more of a location issue than it is an issue with The Arza. At least that smell remains outside. The hallways have air fresheners so it does always smell good inside. The other downside is that their dog parks are very small. It's mostly just a place to take your dog to use the bathroom, but it doesn't provide them much space to actually play fetch.
Management responded
Dear Clayton, Thanks for being a part of the The Arza family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Sincerely, Wasatch Customer Care
- ★★★★★Aug 2025Maintenance
I recently moved to the Arza, and unfortunately ran into some plumbing issues with my new apartment. I had called the maintenance line on a Sunday, and had a call back within 5 minutes and someone came over to address the issue. Mikka and Michelle from the leasing office were super helpful with keeping me up-to-date and in the loop with what the updates were with the apartment. When the worst case scenario happened, there was an immediate turn around to solve the situation and provide me with the best care possible. And to keep me from additional stress, which meant a lot to me! I had so much help from the leasing office, and the maintenance team. Thank you thank you thank you, to the Arza! I would recommend living here :)
Management responded
Mya, We are so appreciative of your 5 star review and you taking the time to share it with us. At The Arza, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Sincerely, Wasatch Customer Care
- ★★★★★Aug 2025
Beautiful community, always clean, and so well taken care of. Management is amazing, they go above and beyond, they’re friendly, responsive, and truly care about residents.
Management responded
Hayden, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. Sincerely, Wasatch Customer Care
- ★★★★★Aug 2025
Amazing. The staff is wonderful
Management responded
Dear Kathy, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Jul 2025
I submitted my request and within 3 minutes, someone was calling me READY TO GO. CHRIS IS AMAZING AND HANDLED EVERYTHING I NEEDED IMMEDIATELY. The team here is without a doubt the best team I could’ve asked for.
Management responded
S, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025MaintenancePestsFees & rent
We had an amazing experience with Charity! her customer service was truly five-star—friendly, professional, and incredibly helpful throughout the process. Even though we might not be able to move forward with the apartment due to my husband's job situation, we absolutely loved the place and the service we received. If anything changes, we will definitely be back for this apartment. Highly recommend working with Charity for a seamless and pleasant leasing experience!
Management responded
mona, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Maintenance
We moved in a few months ago and have been totally impressed! We love it here! For starters, the staff is so kind and willing to help! They create a really inviting environment & make sure the units are comfortable for residents. The Arza is also in a really great location. Not on any main roads, and fairly quiet, but close to the freeway for easy access. We also love our unit! It’s well-made with large windows for great natural light. I do wish we had a *tiny* bit more water pressure here, but the water is always hot! We also love the in-unit washer and dryer and the expansive storage space. The pool and hot tub amenities remain unfinished for the time being, but lots of areas to take your dog out, which is awesome :)
Management responded
McKenna, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if there is anything we can do to better our community at The Arza. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Maintenance
Abbey, Charity, and I believe her name is Morgan have been awesome. I’ve asked about repairing some things and they were quick to fix it. I was locked out of my apartment and they immediately came with a cart and opened it for me. I asked about a mistake in fees and they immediately fixed it. Extremely satisfied with their service.
Management responded
Houston, We are so appreciative of your 5 star review and you taking the time to share it with us. At The Arza, our goal is to supply customers with the highest quality experiences. We hope you have a great day! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
Michelle and the rest of the team at Arza were great. They are very knowledgeable, professional, and helpful. We hit a couple of snags during the process and everyone was understanding. The amenities at this place are fantastic it's much better than our last apartment complex. I highly recommend it here.
Management responded
Kristin, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Fees & rent
I wanted to take the time to write a review about the Azra Apartments. I wanted to say that I really enjoyed Jaiden showing me all the apartments have to offer she is a great leasing agent , I don’t know everyone in the office yet, since I moved from 300 miles away in St. George, Utah, and hardly talked to anyone in the office, prior to moving in,and did the entire leasing process online but the Azra kind of sold me on there amenities and Jaiden did a great job of showing me everything that the Azra has to offer I do consider it home and so I’m very particular about having rest and peace when I’m at home . But overall it’s been a great apartment so far and I hope to get to know the staff better since I didn’t have much interaction before moving in . Arza really is in a great area and beautiful I picked it according to where I got my job offer .I know they strive to make others to feel welcome .
Management responded
Jennifer, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Fees & rent
I recently moved into Arza Apartments and couldn't be happier with my decision. The apartments are modern and of exceptionally high quality, offering a comfortable and stylish living space. The community here is incredibly friendly, making it easy to feel right at home. Additionally, the customer service has been outstanding. The staff is always prompt, professional, and willing to go the extra mile to ensure residents' satisfaction. I highly recommend Arza Apartments to anyone looking for a top-notch living experience!
Management responded
We are so grateful for your positive review, Vince! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! The Arza / Customer.care@netwasatch.com
- ★★★★★Jun 2025MaintenanceFees & rent
I seriously have been so happy about my decision to move to this complex. I was worried that it would be like every other apartment complex, but truthfully, it’s the crew that works tirelessly to make it worth living here that makes the difference. The girls at the front are 10/10. They’re so happy and kind and willing to help if I ever have issues. They’re relatable and don’t hide things from you, and make sure that things get done. The maintenance crew is amazing as well! They are on top of issues quickly and my favorite part is that you submit your maintenance request it’s finished within 24 hours and they’re all so friendly and make an effort to make sure that your comfortable. You really won’t regret living here or moving in. They make everything as seamless as possible and make sure that they are available to help whenever and wherever needed.
Management responded
Sarah, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
My garage door and front door batteries were taken care of the same day it was reported. Now when I open or close the garage door is much quieter and the front door lock works. Great work! Thanks for fixing it so efficiently and quickly. Everything went smoothly thanks to the wonderful staff. They were quick, efficient and friendly. I’m never disappointed with the helpful staff here!
Management responded
Dear Debi, Thanks for being a part of the [Locaton_Name] family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
We hit the jackpot with Morgan and Abbey. They are the kindest and most sincere people I have ever worked with in any renting setting. They are super down to earth, considerate, understanding, accommodating (as much as they can be). With this being a new apartment complex, they have literally been under a stress that I cannot even comprehend but you would never know it by talking to them. You can tell they love their jobs and truly want everyone to have a wonderful experience. They are so approachable with any questions or concerns. Nothing negative to say at all...the elevator has it's own personality sometimes but overall such a wonderful experience and so glad this is the place we chose as our new home.
Management responded
Dear Dawn, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience at The Arza. Sincerely, Wasatch Customer Care.
- ★★★★★Jun 2025
I’ve lived here for almost a year now and I can say my experience has been nothing but great things! Super clean, modern and terrific amenities. The leasing agents and maintenance staff are super helpful, knowledgeable and very personable making it feel like a close knit community we can call home. 5/5 would recommend
Management responded
We are so grateful for your positive review, Kadin! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Maintenance
It’s been such a great experience with the Arza and the management team, reported a few issues with the the unit (dryer and the sink disposal) they were able to get it taken care either the same day, or they will reach out to schedule a time Great place to live and also close to so many stores and entertainment
Management responded
Edwuar, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if there is anything we can do to better our community at The Arza. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
I really enjoy living here so far. There is a lot to offer. With the pool and things for the kids to do with the indoor basketball or the arcade. An awesome gym. Its like a hotel
Management responded
Hey Tiffany! Thank you for your 5 star review. We appreciate you and your willingness to share your experience at The Arza. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Fees & rent
We moved into the Arza in August and have loved our experience. The staff are all friendly and super helpful. We love the facilities and the amenities and I know there will be more coming soon! It is also in an awesome location!
Management responded
Hannah, There’s nothing better than hearing our The Arza customers’ positive feedback! Thanks for sharing your experience with us. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
We did a tour at the Arza & had a WONDERFUL experience. Jaidynn was so friendly, knowledgeable & easy to chat with. We loved the apartments & amenities & are excited to move to the Arza!!
Management responded
We are so grateful for your positive review, Abby! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
The team at the Arza are great to deal with and I am so excited to finally move here at the end of the month. Thanks for an easy transition.
Management responded
Chris, Thanks for visiting The Arza! It means so much when customers share their positive experiences with us. Thank you for your 5 star review. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
Abbey and Skylar are awesome!! Love the customer service. The hallways always smell good. The move in went smooth!
Management responded
TC, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if there is anything we can do to better our community at The Arza. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
We moved here in July from Texas and everyone made it such a smooth process, all the staff are great especially the ladies in the leasing office. So responsive and they are so helpful! 100 out of 100!
- ★★★★★Jun 2025
Absolutely love living here. Well maintained and the staff are great! Always very helpful and prompt.
Management responded
KJDarKnight, There’s nothing better than hearing our The Arza customers’ positive feedback! Thanks for sharing your experience with us. Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025Fees & rent
Great staff and nice building, hoping all amenities will be finished up swiftly!
Management responded
Amy, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2025
The management was very helpful with quick effective communication. They made the process very painless.
Management responded
Kevin, We’re happy that you’re happy! Thank you for taking the time to leave us a positive review. We’re so thankful for The Arza customers like you. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2025
Always the best in taking care of us and immediately fixed within mins
Management responded
Neal, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2025
Quick responses and friendly staff
Management responded
We are so grateful for your positive review, Taylor! We hope to always provide a great experience at The Arza. Don’t hesitate to reach out if there’s a way we can improve serving you. Thanks again! Sincerely, Wasatch Customer Care
- ★★★★★Jun 2024
It has been so wonderful working with the staff here! Abbey, Skylar, and Thomas are so wonderful and it is SO refreshing to be treated like a human being as opposed to a money bag. This has been some of the best customer service I’ve ever experienced in the apartment industry! Thanks so much for being willing to work with us and help us! Aside from the outstanding customer service…the Arza community and units are beautiful! I’ve loved everything about it so far!
Management responded
Dani, There’s nothing better than hearing our The Arza customers’ positive feedback! Thanks for sharing your experience with us. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024Maintenance
Absolutely wonderful so far! They have been so helpful and responsive with everything even amidst uncertain construction and inspection timelines out of their control (all of which related to moving-in are finished). Very professional and nice to work with! The apartments themselves are very nice and new, with professional-grade amenities unlike other apartment complexes where they have a broken treadmill and a couple sets of dumbbells and advertise it as a gym. This place rocks.
Management responded
Blake, Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if there is anything we can do to better our community! The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024Maintenance
This place is Gorgeous first of all. Beautiful interior, balcony’s, smart locks and thermostats, amazing lighting, big windows, beautiful countertops, and incredible amenities from the roof tops fires, the pool, club house and gym it’s all perfect! Not only is the apartment building itself but the staff. Me and my current roommate were looking at moving out, we came across Arza on an add and went in for a tour. The staff were so personable and kind and very willing to give us the best experience. Answered all of our questions to a T and left us so excited to move in! We’re singing a contact to move into one of their newer buildings and we cannot wait 🫶🏼
Management responded
Hey Reece! Thanks for sharing your experience with us — we are glad it was a positive one! The Arza
- ★★★★★Jun 2024
Love living here so far, I moved in at the beginning of August and I have no complaints! The only thing I found slightly annoying was the fact that my Amazon delivery orders would sometimes go undelivered because the couriers couldn’t get into the building, but I think that’s been resolved by now, so yay! All in all this is a very nice place to live, the leasing staff is friendly and helpful, very quick to get in touch if you have any issues or questions. I love the high tech feel of the smart home, and the location looking out to the mountains is spectacular. Love it!
- ★★★★★Jun 2024
My fiance and I had an amazing experience with Tayler as our guide at the Arza apartments. She took care of every need possible and helped us feel so at home. She was very informative and so good at helping us find the exact place we wanted just by our description. We found our dream apartment! I hope everyone who tours the Arza to tour with Tayler. She really helped us realize how much more amazing Arza was compared to the other apartments we were looking at. We are so excited to move here. Bonus: She even offered and took a picture of us the first time we ever set foot in our apartment. 12/10 would recommend.
Management responded
Sarah, We are so appreciative of your 5 star review and you taking the time to share it with us. Here at The Arza, our goal is to supply customers with the highest quality experiences. We hope you have a great day! The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024
Tayler was the most helpful person ever through our process of getting into an apartment!! We walked in without a scheduled tour and she was so willing to help us out for hours, explaining every detail to us that we needed. She was very professional. We seriously appreciate her so much and hope she sticks around for a long time! We visited a lot of other apartment complex’s before this and didn’t get even half the help.
Management responded
Dear HAILEY, Thanks for being a part of the The Arza family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024
Trying to find a good place to live is so hard and it can be such a challenge. Morgan made it so easy and helpful! We were able to tell her what we liked and didn’t like and recommend the best apartment that would fit with everything we wanted. She is so good at her job, very well spoken, friendly and knowledgeable! She answers every single question we have! She is seriously the best! If your going to do a tour here do it with Morgan!
Management responded
Dear Hannah, Thanks for being a part of the The Arza family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024
I had a peculiar situation that took a major turn sideways due to unexpected events. Arza worked with me and went above and beyond to help my situation. Whether it's this location or another I'll check with them first for living arrangements. Amazing people here
- ★★★★★Jun 2024Fees & rent
The arza treated me and my family beautifully! From the staff and employers to the residents that live here! We already are in love with the community we get to join!
Management responded
Dear Juanita, Thanks for being a part of the The Arza family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience. The Arza, Customer.care@netwasatch.com
- ★★★★★Jun 2024
I’ve been here a little over a month and I’m already talking my friends into also leasing here. Everyone who works here is super friendly and helpful. Maintenance is really on top of everything and so fast to get to service requests!
- ★★★★★Jun 2024
Had some plumbing and hot water issues, Chris got it taken care of and I can now have a hot shower
- ★★★★★Jun 2024
Professional even when they are set up in a temporary office.
Management responded
Dear Megan, Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. The Arza, Customer.care@netwasatch.com
Management responsiveness
Management replies to 93% of reviews — and 100% of 1–2★ reviews.
Whether an owner engages with complaints is one of the strongest signals in a review set.
How The Arza Apartments ranks nearby
Where The Arza Apartments stands among nearby apartments on each metric — toggle the radius.
Among the apartments we track within 5 miles of The Arza Apartments
Overall rating4.6★#3 of 26▸
- #1ICO Monteval Apartments Orem4.7★
- #2Parc on 5th Apartments & Townhomes4.7★
- #3The Arza Apartments · this one4.6★
- #4Concord at Geneva Apartments4.5★
- #5Parkview Towns Lindon4.5★
- #6Green Grove4.5★
- #7The Sage Apartments & Townhomes4.4★
- #8120 & 220 Bend4.4★
- #9ICO Mayfield4.4★
- #10The Kelton4.4★
- #11Elevate 6204.3★
- #12BLVD 1204.3★
- #13Rivulet Apartments4.2★
- #14Solhavn Apartments4.2★
- #15Village Park4.2★
- #16The Fields at Timpanogos4.1★
- #17Thorneberry4.1★
- #18The Vine3.9★
- #19Mill Point Apartments3.8★
- #20Ember Peaks3.7★
- #21Alvera at The Meadows3.7★
- #22Lehi Tech Apartments3.6★
- #23Meadows at American Fork3.5★
- #24Viewpointe Apartments3.5★
- #25Millpond3.5★
- #26Pleasant Springs3.4★
Last 12 months4.3★#10 of 26▸
- #1Viewpointe Apartments4.8★
- #2Parkview Towns Lindon4.8★
- #3ICO Monteval Apartments Orem4.8★
- #4Pleasant Springs4.6★
- #5Green Grove4.6★
- #6Parc on 5th Apartments & Townhomes4.6★
- #7Rivulet Apartments4.5★
- #8120 & 220 Bend4.4★
- #9Concord at Geneva Apartments4.3★
- #10The Arza Apartments · this one4.3★
- #11The Kelton4.3★
- #12ICO Mayfield4.3★
- #13BLVD 1204.3★
- #14The Sage Apartments & Townhomes4.2★
- #15The Fields at Timpanogos4.2★
- #16Solhavn Apartments4.2★
- #17Elevate 6204.2★
- #18Village Park4.1★
- #19Lehi Tech Apartments4.0★
- #20The Vine3.9★
- #21Thorneberry3.9★
- #22Ember Peaks3.7★
- #23Alvera at The Meadows3.6★
- #24Millpond3.6★
- #25Meadows at American Fork3.6★
- #26Mill Point Apartments3.5★
Last 6 months4.3★#13 of 26▸
- #1Viewpointe Apartments4.9★
- #2ICO Monteval Apartments Orem4.8★
- #3Green Grove4.7★
- #4Pleasant Springs4.7★
- #5The Kelton4.7★
- #6Rivulet Apartments4.6★
- #7Concord at Geneva Apartments4.5★
- #8Parc on 5th Apartments & Townhomes4.4★
- #9The Sage Apartments & Townhomes4.4★
- #10ICO Mayfield4.4★
- #11Parkview Towns Lindon4.3★
- #12Solhavn Apartments4.3★
- #13The Arza Apartments · this one4.3★
- #14BLVD 1204.2★
- #15Elevate 6204.2★
- #16Lehi Tech Apartments4.1★
- #17120 & 220 Bend4.0★
- #18The Fields at Timpanogos4.0★
- #19Millpond3.9★
- #20Alvera at The Meadows3.9★
- #21Ember Peaks3.9★
- #22Village Park3.7★
- #23Thorneberry3.5★
- #24The Vine3.5★
- #25Mill Point Apartments3.5★
- #26Meadows at American Fork3.4★
Review volume225#4 of 26▸
- #1Viewpointe Apartments455
- #2ICO Mayfield439
- #3Pleasant Springs267
- #4The Arza Apartments · this one225
- #5The Kelton219
- #6Elevate 620201
- #7Rivulet Apartments150
- #8The Sage Apartments & Townhomes150
- #9Parc on 5th Apartments & Townhomes150
- #10Green Grove150
- #11Meadows at American Fork150
- #12Millpond150
- #13Lehi Tech Apartments150
- #14The Vine150
- #15Mill Point Apartments150
- #16Village Park150
- #17ICO Monteval Apartments Orem150
- #18Concord at Geneva Apartments148
- #19Thorneberry127
- #20The Fields at Timpanogos124
- #21Solhavn Apartments105
- #22Parkview Towns Lindon83
- #23Ember Peaks82
- #24Alvera at The Meadows70
- #25BLVD 12042
- #26120 & 220 Bend33
Responds to reviews93%#13 of 26▸
- #1Elevate 620100%
- #2Parc on 5th Apartments & Townhomes100%
- #3The Kelton100%
- #4Parkview Towns Lindon100%
- #5Millpond100%
- #6Mill Point Apartments100%
- #7Rivulet Apartments99%
- #8Concord at Geneva Apartments99%
- #9ICO Monteval Apartments Orem99%
- #10The Sage Apartments & Townhomes98%
- #11120 & 220 Bend97%
- #12Solhavn Apartments95%
- #13The Arza Apartments · this one93%
- #14BLVD 12093%
- #15Thorneberry91%
- #16Village Park87%
- #17Meadows at American Fork86%
- #18Pleasant Springs86%
- #19Viewpointe Apartments84%
- #20Green Grove83%
- #21ICO Mayfield79%
- #22Ember Peaks79%
- #23The Fields at Timpanogos69%
- #24Alvera at The Meadows31%
- #25The Vine28%
- #26Lehi Tech Apartments0%
Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.
Compare all metrics →Crime in American Fork — FBI reported
Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.
Source: FBI Crime Data Explorer · American Fork/Cedar Hills Police Department · per-capita, city-wide — not specific to this building.
What's nearby
How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).
nearest 0.3 mi
GroceryWalmart Neighborhood Market
+10 more0.6 mi▸
Walmart Neighborhood Market
- Macey's1.1 mi
- Good Earth Markets2.0 mi
- Smith's2.0 mi
- Walmart Supercenter2.4 mi
- Bella's Market3.7 mi
- Plaza Las Americas4.0 mi
- Pioneer Market4.1 mi
- WinCo Foods4.3 mi
- Macey’s4.8 mi
- Meiers Meats and Fine Foods4.8 mi
ParksMayfield Dog Park
+6 more0.2 mi▸
Mayfield Dog Park
- Green Park0.2 mi
- Red Park0.4 mi
- Purple Park0.5 mi
- Bamberger Park0.7 mi
- Green Grove Community Park1.0 mi
- Greenwood Park1.1 mi
SchoolsOdyssey Charter School
+9 more0.3 mi▸
Odyssey Charter School
- Summit High School0.4 mi
- Polaris High School0.5 mi
- The Forum Academy0.7 mi
- Mount Mahogany Elementary School1.0 mi
- Barratt Elementary1.3 mi
- Dan W Peterson School1.3 mi
- Greenwood School1.4 mi
- American Fork High School1.7 mi
- Forbes Elementary1.7 mi
Gyms & recMayfield Swimming Pool
+8 more0.2 mi▸
Mayfield Swimming Pool
- The Park Pilates0.3 mi
- The Training Room0.5 mi
- Burn Boot Camp0.6 mi
- The Grid0.6 mi
- Orangetheory Fitness0.7 mi
- Proven Strength0.8 mi
- VASA Fitness0.8 mi
- Club Pilates0.9 mi
PharmaciesMacey's Pharmacy
+4 more1.1 mi▸
Macey's Pharmacy
- Taylor Drug1.1 mi
- Walmart Pharmacy2.4 mi
- CVS Pharmacy2.5 mi
- Walgreens3.3 mi
Hospitals / clinicsAmerican Fork Hospital
+10 more1.3 mi▸
American Fork Hospital
- CareNow Urgent Care2.8 mi
- Medallus Medical3.0 mi
- Intermountain North Orem Clinic3.8 mi
- Lehi Medical Center3.8 mi
- Planned Parenthood4.1 mi
- Center for Change4.1 mi
- Intermountain Orem WorkMed4.5 mi
- Timpanogos Regional Hospital4.6 mi
- Utah Valley Imaging4.9 mi
- Timpanogos Women's Center5.0 mi
Bus stops500 E @ 597 S
+9 more0.6 mi▸
500 E @ 597 S
- State St @ 930 E0.6 mi
- State St @ 860 E (WB)0.6 mi
- State St @ North County Blvd. (WB)0.6 mi
- State Rd @ 1909 W0.6 mi
- State St @ 750 E0.7 mi
- State St @ 740 E (WB)0.7 mi
- Pleasant Grove Blvd @ 506 S0.7 mi
- Pleasant Grove Blvd. @ 287 S0.8 mi
- State St @ 720 E0.8 mi
Commuter railAmerican Fork
+1 more2.6 mi▸
American Fork
- Vineyard3.6 mi
Lehi Round-Up Rodeo Arena
nearest zone
Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.
Location & livability
Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.
Above-average walkable
EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.
Moderate
Peak 140 AQI on a bad-air day · PM2.5 avg 9.2
Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.
- Utah Telecommunication Open Infrastructure Agency Fiber · 10 Gbps
- SenaWave Fiber · 2.5 Gbps
- CentraCom Fiber · 2 Gbps
- Quantum Fiber Fiber · 2 Gbps
- Xfinity Cable · 2 Gbps
FCC National Broadband Map (via broadbandmap.com). Advertised max speeds — actual availability can vary by unit.
Environment over time
Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.
Last 12 months · Jul–Jun
Avg AQI 51 · ModeratePeak 140Air quality (US AQI), by month
lower is cleanerCleanest around Dec (AQI 39.6); highest around Jul (AQI 65). PM2.5 peaks in Mar (12.5 µg/m³). A single snapshot misses that swing.
Climate (temperature & precipitation)
context · metro-wideavg highavg lowprecipitation (in)
Highs from 31° in winter to 92° in summer; wettest month Dec (2.66"). Same for every building in the city — useful background, not a tiebreaker.
Compare with similar buildings
Comparable buildings within 20 miles — tick a few and put them side by side with The Arza Apartments.
- ICO MayfieldPleasant Grove · 0.2 mi · 4.4★
- Rivulet ApartmentsAmerican Fork · 0.2 mi · 4.2★
- Elevate 620American Fork · 0.2 mi · 4.3★
- The Sage Apartments & TownhomesAmerican Fork · 0.5 mi · 4.4★
Head-to-head
Full side-by-side reports against the closest comparable buildings.
Vetting a few places at once?
Put your shortlist side by side, ranked by where the trend is heading.
Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.
Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo; FCC National Broadband Map. See our methodology. Spotted an error? Request a correction or removal.