Aggregated from public reviews
26 West
600 W 26th St, Austin, TX 78705
148 reviews · Feb 2025 – Jun 2026
The short version
26 West in Austin holds 4.8★ across 148 public reviews. No sustained change-point — the rating has held steady over time. Austin property crime runs about 32.9 per 1,000 residents — 59% above the Texas average. Walkability is 15.2/20 (Above-average walkable).
Overall
Trend
Average rating over time · 3-mo smoothed
Common questions
Each answer links to the section that backs it.
- Is 26 West a good place to live?
- We don't grade places — but the record is clear: across its 148 reviews it holds a steady 4.8★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
- What do reviewers praise and complain about at 26 West?
- Reviewers most often praise Management and Amenities.Read the reviews
- Does management respond to reviews at 26 West?
- Management replies to 76% of reviews, and 33% of 1–2★ ones.See responsiveness
- How does 26 West compare to nearby apartments?
- By overall rating, it ranks #1 of the 24 apartments we track within 20 miles.See the local ranking
- Is 26 West in a safe area?
- Crime figures are city-wide, not building-specific. Austin reports about 32.9 property offenses per 1,000 residents a year — 59% above the Texas average (FBI).See the crime data
- What's near 26 West?
- The nearest grocery is 0.5 mi away, and 71 restaurants sit within a mile.See what's nearby
- How walkable is 26 West, and what internet can you get?
- It scores 15.2/20 for walkability, above-average walkable, and 11 internet providers serve the address, including fiber (EPA, FCC).See livability
The apartment itself
as of Jun 20261–4 bed · 490–1,470 sq ft
13 floorplans
- 1 bed
- 490–600 sqft · 3 plans
- 2 bed
- 886–1,040 sqft · 7 plans
- 4 bed
- 1,300–1,470 sqft · 3 plans
Managed by American Campus Communities
Also operates The Castilian — among the buildings we track.
Amenities
From the property's own listing — americancampus.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.
How consistent is the rating
Its rating has stayed within about ±0.1★ of its average over time, month to month.
Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.
Every review over time
All 148 reviews by rating, back to Feb 2025. Bands of orange show when low ratings clustered. (Older dates are approximate.)
How the rating mix shifted over time
Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)
Rating trend, two ways
Mean (solid) vs median (dashed) by year — a gap means opinion split that year.
Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.
When complaints happened
Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.
Which complaints are rising or fading
Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.
What reviewers praise vs complain about
Click any topic to read those reviews.
- ★★★★★Jan 2026Maintenance
I lived here during my sophomore year of college, and it was the best-managed apartment out of my 4 years at UT. I wish I stayed here all 4 years. The management and maintenance crew are super responsive and efficient. If I have kids that go to UT they're going to live here
Management responded
We appreciate your continuous support and trust in American Campus Communities. Your 5-star review serves as a reminder of why we continue to create communities where students love living!
- ★★★★★Jan 2026MaintenanceAmenities
Staying in a 4x2, personal room is huge and lots of windows! Also staff is friendly. Always happy to see Allen in the elevator in the mornings! In addition, maintenance is quick (things are fixed within the next day or two). Edit: Laundry machines are not working more and more often…washer just doesn’t dissolve tide pods and leaves clothes soaked in water, and dryer takes at least 2 hours or more to dry the clothes. We put in a service request each time, but it works for one run then doesn’t work the next…
Management responded
Hello, we appreciate you taking the time to let us know about your experience—Allen is a crucial part of our team! If there's anything else we can help you with, please let us know. Have a great day!
- ★★★★★Oct 2025
Tom in the leasing office is super helpful and professional I appreciated all his help during the process. He made my experience with 26 West the best.
Management responded
Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.
- ★★★★★Oct 2025
Love 26 West and what I think makes a big difference is the office staff. Tom in the leasing office is fantastic! Super professional and always helpful. Great experience overall!
Management responded
Hi Staci, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Aug 2025
Such a smooth move-in process! Everyone at the leasing office was extremely helpful, specifically Luc!
Management responded
Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!
- ★★★★★Jul 2025Amenities
Wow such a great place!! I toured 26 West and loved it! They have a super great atmosphere and very nice amenities that I think anyone would love! The staff is also super helpful and very friendly, especially their staff member Shaelyn!! Overall great place!!
Management responded
Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.
- ★★★★★Jul 2025Maintenance
My daughter has lived here for the last 2 years while at UT. She and her roommates love it. As a parent I like how safe it is. Once I couldn't reach my daughter for 2 days because her phone was completely off and I called and the manger went herself to check on her. She had lost her phone and hadn't told me yet🤣. The manager even loaned her an extra phone she had until I was able to get her a new one. The maintenance workers are fast too. Had my daughters sink fixed a couple of hours after she called about it leaking. I'm happy we picked it for my daughters time at UT She's got 2 years to go and is going to keep the apartment until she graduates.
Management responded
Your five-star review is greatly appreciated. Thank you for your kind words and recognizing our team’s hard work. We're thrilled to have exceeded your expectations!
- ★★★★★Jun 2025Amenities
26 West provides a great environment, amenities and community! All staff is engaging, helpful and efficient, but Annie in particular was a huge help throughout my experience
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Jun 2025ParkingAmenities
Property is super impressive...especially the POOL & GYM! The quality of the amenities within the units is way better than what we saw at other places, and staff doing tours were spot on and KNOWLEDGEABLE/COURTEOUS/HELPFUL. Special shout out to Luc!! Gold Star sir 😎🙌
Management responded
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
- ★★★★★Jun 2025
I toured 26 West and was immediately impressed by how welcoming and professional the staff were—they went out of their way to answer all my questions and were very personable. Shoutout to Alexis who went above and beyond to make my touring experience great!
Management responded
Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!
- ★★★★★Jun 2025
I have enjoyed my time here at 26 West. I have lived here for almost a whole year now and haven't had many issues. Lily is very helpful if you ever bump into her. She is always is smiling and is eager to help anyone that needs it! Its a great, cozy place to stay that has a supportive staff as well!
Management responded
Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.
- ★★★★★Jun 2025
Took a tour of the place and it went super smoothly. The staff was friendly and able to answer all my questions, I’ve had trouble with tours at other places but this was surprisingly painless. Shout out to Tom
Management responded
Hi Jake, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Jun 2025
I had an amazing service experience with Luc at the front desk! I went to the front desk a few minutes after closing, and he was kind enough to go back to the office and grab the package for me!
Management responded
Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!
- ★★★★★Jun 2025
This place has really good staff! Lily was very patient and answered all my questions.
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Jun 2025Amenities
I’ve lived here for 2 years for a reason. Nice amenities and big rooms. There is really great staff and Lily helped me out with some issues I was having and was very kind ! Thank you !
Management responded
Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.
- ★★★★★Jun 2025
Friendly staff and great tour 👍
Management responded
Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!
- ★★★★★Apr 2025Fees & rent
what an absolute gift this place is. I always come in and leave feeling like valued and respected by all the staff. 100/10 always!
Management responded
Hi Sofia, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Apr 2025
Beautiful place and great apartments. The staff are awesome and always very helpful.
Management responded
Hi Hailey, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Apr 2025Amenities
I cannot recommend this place enough to anyone looking for quality, convenience, affordability, and great amenities! The staff is incredibly kind and helpful, and my experience has been amazing! Tommie in particular has been so helpful in answering all of my questions. I wish I’d signed here last year cause it’s the best housing option by far.
Management responded
Hi Joshua, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Apr 2025
The staff was great and very eager to help
Management responded
Hi Jack, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Apr 2025
Amazing place with really friendly management
Management responded
Hi Aadhi, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Apr 2025
Great apartment. Friendly staff. Tom was very helpful
Management responded
Hi Ryan! Thank you for attending our basketball tournament, we are glad you had a great time! We hope to see you at more events in the future. Hook 'Em!
- ★★★★★Apr 2025
I had so much fun at the basketball tournament! Super nice staff! Shout out Tom.
Management responded
Hi Matthew! Thank you for attending our basketball tournament, we are glad you had a great time! We hope to see you at more events in the future. Hook 'Em!
- ★★★★★Apr 2025Maintenance
The front desk, staff, workers are really helpful and nice. If there are ever any maintenance issues, they come fix things really quickly! Allan is also a friendly face that is always so kind and encouraging!
Management responded
Hi Dhuha, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Feb 2025Parking
I have loved my time at 26 West. I have lived here and also parked in the garage. Allan is amazing and always has a smile on his face and encourages each one of the students to pursue their education! You not only get a great place to live, but a caring staff as well. Could not recommend more!
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Feb 2025
Shaelyn Snellman and Lesly Cruz are such AMAZING CA's! They are kind, and have great customer service. They always have a smile on their face and are eager to help in any way they can! The management at 26 west is also excellent and extremely helpful.
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Feb 2025
26 west staff is amazing and always very helpful!
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Feb 2025
The management here really cares about its residents. Highly recommend touring!
Management responded
Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.
- ★★★★★Feb 2025Maintenance
I wanted to give a special shout out to Rafael in maintenance because he is so amazing and such a hard worker. He fixes everything with ease and expertise, he works so hard to communicate effectively with residents, and he is always so friendly. He is a wonderful addition to the 26 West staff!
Management responded
Hello, thank you for your review! We're glad we made your experience with us a great one and will be happy to help you again soon.
Management responsiveness
Management replies to 76% of reviews — and 33% of 1–2★ reviews.
Whether an owner engages with complaints is one of the strongest signals in a review set.
How 26 West ranks nearby
Where 26 West stands among nearby apartments on each metric — toggle the radius.
Among the apartments we track within 5 miles of 26 West
Overall rating4.8★#1 of 19▸
- #126 West · this one4.8★
- #2Villas on Rio4.7★
- #3Gables Republic Square4.7★
- #4Whitley Apartments4.7★
- #5Northshore Apartments4.6★
- #6Inspire on 22nd4.6★
- #7Corazon4.5★
- #8Eastside Station4.4★
- #9The Castilian4.4★
- #10AMLI South Shore4.4★
- #11Bridge at Eastside4.4★
- #12The Quincy4.3★
- #13AMLI at Mueller4.1★
- #14The Bowie3.7★
- #15The Weaver3.7★
- #16Lamar Union3.7★
- #17Aldrich 51 Apartments3.5★
- #18Rise at West Campus3.0★
- #19Yugo Austin Waterloo2.6★
Last 12 months4.8★#2 of 19▸
- #1Gables Republic Square4.8★
- #226 West · this one4.8★
- #3Villas on Rio4.7★
- #4Inspire on 22nd4.7★
- #5Northshore Apartments4.6★
- #6Corazon4.5★
- #7AMLI at Mueller4.5★
- #8Whitley Apartments4.5★
- #9The Castilian4.5★
- #10AMLI South Shore4.3★
- #11The Weaver4.2★
- #12The Quincy4.2★
- #13Eastside Station4.2★
- #14Aldrich 51 Apartments3.7★
- #15Bridge at Eastside3.6★
- #16Lamar Union3.3★
- #17Rise at West Campus3.1★
- #18The Bowie2.7★
- #19Yugo Austin Waterloo1.9★
Last 6 months4.7★#4 of 19▸
- #1Gables Republic Square5.0★
- #2Villas on Rio4.8★
- #3AMLI at Mueller4.8★
- #426 West · this one4.7★
- #5Whitley Apartments4.5★
- #6Corazon4.5★
- #7Northshore Apartments4.5★
- #8Inspire on 22nd4.4★
- #9The Weaver4.4★
- #10The Castilian4.3★
- #11Aldrich 51 Apartments4.3★
- #12Rise at West Campus4.2★
- #13The Quincy4.2★
- #14AMLI South Shore4.1★
- #15Eastside Station3.8★
- #16Bridge at Eastside3.6★
- #17Lamar Union3.3★
- #18The Bowie3.0★
- #19Yugo Austin Waterloo1.8★
Review volume148#18 of 19▸
- #1Rise at West Campus150
- #2Inspire on 22nd150
- #3Gables Republic Square150
- #4The Bowie150
- #5Bridge at Eastside150
- #6Whitley Apartments150
- #7Northshore Apartments150
- #8Corazon150
- #9The Quincy150
- #10Eastside Station150
- #11AMLI at Mueller150
- #12Aldrich 51 Apartments150
- #13Lamar Union150
- #14The Weaver150
- #15AMLI South Shore150
- #16Yugo Austin Waterloo149
- #17The Castilian149
- #1826 West · this one148
- #19Villas on Rio148
Responds to reviews76%#16 of 19▸
- #1Rise at West Campus100%
- #2Northshore Apartments100%
- #3Corazon100%
- #4Eastside Station100%
- #5Villas on Rio99%
- #6Gables Republic Square99%
- #7Bridge at Eastside99%
- #8The Quincy99%
- #9AMLI at Mueller99%
- #10Lamar Union99%
- #11The Bowie99%
- #12AMLI South Shore99%
- #13Yugo Austin Waterloo97%
- #14Whitley Apartments97%
- #15Inspire on 22nd97%
- #1626 West · this one76%
- #17The Weaver74%
- #18Aldrich 51 Apartments60%
- #19The Castilian59%
Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.
Compare all metrics →Crime in Austin — FBI reported
Official offenses per 1,000 residents, against the Texas and U.S. averages. City-wide context — not this building.
Source: FBI Crime Data Explorer · Austin Police Department · per-capita, city-wide — not specific to this building.
What's nearby
How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).
nearest 0.1 mi
GroceryWheatsville Food Co-op
+11 more0.5 mi▸
Wheatsville Food Co-op
- Target0.5 mi
- Speedway Grocery0.9 mi
- Fresh Plus1.1 mi
- Central Market - H-E-B1.2 mi
- Avenue B Grocery1.5 mi
- Rabbit Food Grocery1.5 mi
- Whole Foods Market1.5 mi
- Randalls 24711.5 mi
- H-E-B1.6 mi
- Fiesta Market1.6 mi
- Trader Joe's1.7 mi
ParksHonors Quad
+10 more0.3 mi▸
Honors Quad
- Adams-Hemphill Neighborhood Park0.4 mi
- Shoal Creek Greenbelt0.5 mi
- Pease District Park0.7 mi
- Eastwoods Neighborhood Park0.7 mi
- Harris Triangle0.8 mi
- Bailey Neighborhood Park0.8 mi
- Capitol Mall0.8 mi
- Sparky Pocket Park0.9 mi
- Hartford Triangle0.9 mi
- Austin Recreation Center0.9 mi
SchoolsAll Saints Episcopal Day School
+11 more0.3 mi▸
All Saints Episcopal Day School
- Saint Austin Catholic School0.5 mi
- Butler School of Music0.8 mi
- St Andrew's Episcopal School0.9 mi
- Lee Elementary School1.0 mi
- Robbins Academy1.0 mi
- Bryker Woods Elementary School1.1 mi
- First United Methodist Church of Austin Preschool1.1 mi
- Headwaters School River Campus1.3 mi
- Mathews Elementary School1.4 mi
- Clarksville School1.4 mi
- Cathedral School of Saint Mary1.4 mi
Gyms & recAnna Hiss Gymnasium
+10 more0.4 mi▸
Anna Hiss Gymnasium
- 30 Minute Hit0.5 mi
- Caswell Tennis Center0.6 mi
- Gregory Gymnasium0.6 mi
- Anytime Fitness0.7 mi
- Moncrief-Neuhaus Athletic Center0.9 mi
- Recreational Sports Center0.9 mi
- Castle Hill Fitness1.1 mi
- The Ocean Lab1.2 mi
- Hyde Park Gym1.2 mi
- Dane's body shop1.3 mi
PharmaciesCVS Pharmacy
+10 more0.5 mi▸
CVS Pharmacy
- Nau's Enfield Drug1.2 mi
- Peoples Pharmacy1.3 mi
- Walgreens1.6 mi
- H-E-B Pharmacy1.6 mi
- Avita Pharmacy2.6 mi
- Lamar Plaza Drug Store2.9 mi
- NuCara Pharmacy3.2 mi
- Randalls Pharmacy3.2 mi
- People's Pharmacy4.5 mi
- VMC Pharmacy4.9 mi
Hospitals / clinicsPassport Health Austin Travel Clinic
+11 more0.9 mi▸
Passport Health Austin Travel Clinic
- Advanced Pain Care0.9 mi
- Prime Clinic0.9 mi
- Austin Medical Partners1.0 mi
- Seton Medical Center Austin1.0 mi
- Heart Hospital of Austin1.1 mi
- Ascension Dell Seton Medical Center at The University of Texas1.1 mi
- MedSpring Urgent Care1.1 mi
- Saint David's Medical Center1.1 mi
- Seton Shoal Creek Hospital1.1 mi
- KIND Clinic1.2 mi
- Austin State Hospital1.3 mi
Bus stops26th/Rio Grande
+11 more<0.1 mi▸
26th/Rio Grande
- Nueces/27th<0.1 mi
- UT Dean Keeton Station (SB)0.1 mi
- UT Dean Keeton Station (NB)0.1 mi
- 26th/Pearl0.2 mi
- Guadalupe/27th Street0.2 mi
- Guadalupe/27th0.2 mi
- 27th/Whitis0.2 mi
- San Gabriel/25 1/20.2 mi
- 203 Dean Keeton/Whitis0.3 mi
- 201 Dean Keeton/University0.3 mi
- 2819 Guadalupe/29th0.3 mi
Commuter railAustin
+6 more1.7 mi▸
Austin
- Downtown1.8 mi
- Plaza Saltillo2.2 mi
- MLK Jr.2.2 mi
- Zilker Eagle2.4 mi
- Highland3.1 mi
- Crestview3.6 mi
StadiumsDarrell K Royal-Texas Memorial Stadium
+4 more0.8 mi▸
Darrell K Royal-Texas Memorial Stadium
- Mike A. Myers Stadium1.0 mi
- Denton A. Cooley Pavillion1.2 mi
- Rudolph Gamblin Field2.7 mi
- Nelson Field4.0 mi
nearest zone
Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.
Location & livability
Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.
Above-average walkable
EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.
Good
Peak 119 AQI on a bad-air day · PM2.5 avg 7.7
Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.
- Google Fiber Fiber · 8 Gbps
- AT&T Fiber · 5 Gbps
- Astound Broadband Fiber · 1.5 Gbps
- Spectrum Fiber · 1 Gbps
- Verizon Fixed Wireless · 1 Gbps
FCC National Broadband Map (via broadbandmap.com). Advertised max speeds — actual availability can vary by unit.
Environment over time
Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.
Last 12 months · Jul–Jun
Avg AQI 42 · GoodPeak 156Air quality (US AQI), by month
lower is cleanerCleanest around Nov (AQI 33.7); highest around Sep (AQI 57.3). PM2.5 peaks in Feb (9.6 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.
Climate (temperature & precipitation)
context · metro-wideavg highavg lowprecipitation (in)
Highs from 43° in winter to 97° in summer; wettest month Jul (10.91"). Same for every building in the city — useful background, not a tiebreaker.
Compare with similar buildings
Comparable buildings within 20 miles — tick a few and put them side by side with 26 West.
- Yugo Austin WaterlooAustin · 0.2 mi · 2.6★
- The CastilianAustin · 0.3 mi · 4.4★
- Rise at West CampusAustin · 0.4 mi · 3.0★
- Inspire on 22ndAustin · 0.4 mi · 4.6★
Head-to-head
Full side-by-side reports against the closest comparable buildings.
Vetting a few places at once?
Put your shortlist side by side, ranked by where the trend is heading.
Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.
Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo; FCC National Broadband Map. See our methodology. Spotted an error? Request a correction or removal.