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Aggregated from public reviews

26 West

600 W 26th St, Austin, TX 78705

148 reviews · Feb 2025 – Jun 2026

The short version

26 West in Austin holds 4.8★ across 148 public reviews. No sustained change-point — the rating has held steady over time. Austin property crime runs about 32.9 per 1,000 residents — 59% above the Texas average. Walkability is 15.2/20 (Above-average walkable).

Overall

4.8★
148 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is 26 West a good place to live?
We don't grade places — but the record is clear: across its 148 reviews it holds a steady 4.8★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at 26 West?
Reviewers most often praise Management and Amenities.Read the reviews
Does management respond to reviews at 26 West?
Management replies to 76% of reviews, and 33% of 1–2★ ones.See responsiveness
How does 26 West compare to nearby apartments?
By overall rating, it ranks #1 of the 24 apartments we track within 20 miles.See the local ranking
Is 26 West in a safe area?
Crime figures are city-wide, not building-specific. Austin reports about 32.9 property offenses per 1,000 residents a year — 59% above the Texas average (FBI).See the crime data
What's near 26 West?
The nearest grocery is 0.5 mi away, and 71 restaurants sit within a mile.See what's nearby
How walkable is 26 West, and what internet can you get?
It scores 15.2/20 for walkability, above-average walkable, and 11 internet providers serve the address, including fiber (EPA, FCC).See livability

The apartment itself

as of Jun 2026

1–4 bed · 4901,470 sq ft

13 floorplans

1 bed
490–600 sqft · 3 plans
2 bed
886–1,040 sqft · 7 plans
4 bed
1,300–1,470 sqft · 3 plans

Managed by American Campus Communities

Also operates The Castilian — among the buildings we track.

Amenities

PoolHot tubFitness centerIn-unit laundryPet-friendlyDog parkClubhousefully furnishedrooftop basketball court24-hour Academic Success Center (iMacs, free printing)outdoor kitchen with BBQ grillsstainless steel applianceswalk-in closets
Check current availability & pricingOn the official site for 26 West— we track the rating history, they list what's open now.

From the property's own listingamericancampus.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Very consistent±0.1

Its rating has stayed within about ±0.1★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 148 reviews by rating, back to Feb 2025. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

25
26
Maintenance
1
·
Noise
1
·
Fees & rent
1
·
Pests
1
·
Cleanliness
1
·
Amenities
1
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Maintenance
1
Noise
1
Fees & rent
1
Pests
1
Cleanliness
1
'25'26

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (29)
  • ★★★★★Jan 2026
    Maintenance

    I lived here during my sophomore year of college, and it was the best-managed apartment out of my 4 years at UT. I wish I stayed here all 4 years. The management and maintenance crew are super responsive and efficient. If I have kids that go to UT they're going to live here

    Management responded

    We appreciate your continuous support and trust in American Campus Communities. Your 5-star review serves as a reminder of why we continue to create communities where students love living!

  • ★★★★Jan 2026
    MaintenanceAmenities

    Staying in a 4x2, personal room is huge and lots of windows! Also staff is friendly. Always happy to see Allen in the elevator in the mornings! In addition, maintenance is quick (things are fixed within the next day or two). Edit: Laundry machines are not working more and more often…washer just doesn’t dissolve tide pods and leaves clothes soaked in water, and dryer takes at least 2 hours or more to dry the clothes. We put in a service request each time, but it works for one run then doesn’t work the next…

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience—Allen is a crucial part of our team! If there's anything else we can help you with, please let us know. Have a great day!

  • ★★★★★Oct 2025

    Tom in the leasing office is super helpful and professional I appreciated all his help during the process. He made my experience with 26 West the best.

    Management responded

    Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.

  • ★★★★★Oct 2025

    Love 26 West and what I think makes a big difference is the office staff. Tom in the leasing office is fantastic! Super professional and always helpful. Great experience overall!

    Management responded

    Hi Staci, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Aug 2025

    Such a smooth move-in process! Everyone at the leasing office was extremely helpful, specifically Luc!

    Management responded

    Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!

  • ★★★★★Jul 2025
    Amenities

    Wow such a great place!! I toured 26 West and loved it! They have a super great atmosphere and very nice amenities that I think anyone would love! The staff is also super helpful and very friendly, especially their staff member Shaelyn!! Overall great place!!

    Management responded

    Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.

  • ★★★★★Jul 2025
    Maintenance

    My daughter has lived here for the last 2 years while at UT. She and her roommates love it. As a parent I like how safe it is. Once I couldn't reach my daughter for 2 days because her phone was completely off and I called and the manger went herself to check on her. She had lost her phone and hadn't told me yet🤣. The manager even loaned her an extra phone she had until I was able to get her a new one. The maintenance workers are fast too. Had my daughters sink fixed a couple of hours after she called about it leaking. I'm happy we picked it for my daughters time at UT She's got 2 years to go and is going to keep the apartment until she graduates.

    Management responded

    Your five-star review is greatly appreciated. Thank you for your kind words and recognizing our team’s hard work. We're thrilled to have exceeded your expectations!

  • ★★★★★Jun 2025
    Amenities

    26 West provides a great environment, amenities and community! All staff is engaging, helpful and efficient, but Annie in particular was a huge help throughout my experience

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Jun 2025
    ParkingAmenities

    Property is super impressive...especially the POOL & GYM! The quality of the amenities within the units is way better than what we saw at other places, and staff doing tours were spot on and KNOWLEDGEABLE/COURTEOUS/HELPFUL. Special shout out to Luc!! Gold Star sir 😎🙌

    Management responded

    We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

  • ★★★★★Jun 2025

    I toured 26 West and was immediately impressed by how welcoming and professional the staff were—they went out of their way to answer all my questions and were very personable. Shoutout to Alexis who went above and beyond to make my touring experience great!

    Management responded

    Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!

  • ★★★★★Jun 2025

    I have enjoyed my time here at 26 West. I have lived here for almost a whole year now and haven't had many issues. Lily is very helpful if you ever bump into her. She is always is smiling and is eager to help anyone that needs it! Its a great, cozy place to stay that has a supportive staff as well!

    Management responded

    Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.

  • ★★★★★Jun 2025

    Took a tour of the place and it went super smoothly. The staff was friendly and able to answer all my questions, I’ve had trouble with tours at other places but this was surprisingly painless. Shout out to Tom

    Management responded

    Hi Jake, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Jun 2025

    I had an amazing service experience with Luc at the front desk! I went to the front desk a few minutes after closing, and he was kind enough to go back to the office and grab the package for me!

    Management responded

    Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!

  • ★★★★★Jun 2025

    This place has really good staff! Lily was very patient and answered all my questions.

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Jun 2025
    Amenities

    I’ve lived here for 2 years for a reason. Nice amenities and big rooms. There is really great staff and Lily helped me out with some issues I was having and was very kind ! Thank you !

    Management responded

    Thank you for choosing ACC! Your incredible five-star review motivates us to keep raising the bar and set the standard for excellence.

  • ★★★★★Jun 2025

    Friendly staff and great tour 👍

    Management responded

    Thank you for taking the time to share your experience with us. Your support encourages our team to continue ACC’s commitment in putting students first!

  • ★★★★★Apr 2025
    Fees & rent

    what an absolute gift this place is. I always come in and leave feeling like valued and respected by all the staff. 100/10 always!

    Management responded

    Hi Sofia, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Apr 2025

    Beautiful place and great apartments. The staff are awesome and always very helpful.

    Management responded

    Hi Hailey, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Apr 2025
    Amenities

    I cannot recommend this place enough to anyone looking for quality, convenience, affordability, and great amenities! The staff is incredibly kind and helpful, and my experience has been amazing! Tommie in particular has been so helpful in answering all of my questions. I wish I’d signed here last year cause it’s the best housing option by far.

    Management responded

    Hi Joshua, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Apr 2025

    The staff was great and very eager to help

    Management responded

    Hi Jack, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Apr 2025

    Amazing place with really friendly management

    Management responded

    Hi Aadhi, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Apr 2025

    Great apartment. Friendly staff. Tom was very helpful

    Management responded

    Hi Ryan! Thank you for attending our basketball tournament, we are glad you had a great time! We hope to see you at more events in the future. Hook 'Em!

  • ★★★★★Apr 2025

    I had so much fun at the basketball tournament! Super nice staff! Shout out Tom.

    Management responded

    Hi Matthew! Thank you for attending our basketball tournament, we are glad you had a great time! We hope to see you at more events in the future. Hook 'Em!

  • ★★★★★Apr 2025
    Maintenance

    The front desk, staff, workers are really helpful and nice. If there are ever any maintenance issues, they come fix things really quickly! Allan is also a friendly face that is always so kind and encouraging!

    Management responded

    Hi Dhuha, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Feb 2025
    Parking

    I have loved my time at 26 West. I have lived here and also parked in the garage. Allan is amazing and always has a smile on his face and encourages each one of the students to pursue their education! You not only get a great place to live, but a caring staff as well. Could not recommend more!

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Feb 2025

    Shaelyn Snellman and Lesly Cruz are such AMAZING CA's! They are kind, and have great customer service. They always have a smile on their face and are eager to help in any way they can! The management at 26 west is also excellent and extremely helpful.

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Feb 2025

    26 west staff is amazing and always very helpful!

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Feb 2025

    The management here really cares about its residents. Highly recommend touring!

    Management responded

    Hello, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

  • ★★★★★Feb 2025
    Maintenance

    I wanted to give a special shout out to Rafael in maintenance because he is so amazing and such a hard worker. He fixes everything with ease and expertise, he works so hard to communicate effectively with residents, and he is always so friendly. He is a wonderful addition to the 26 West staff!

    Management responded

    Hello, thank you for your review! We're glad we made your experience with us a great one and will be happy to help you again soon.

Management responsiveness

Management replies to 76% of reviews — and 33% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How 26 West ranks nearby

Where 26 West stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of 26 West

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Austin — FBI reported

Official offenses per 1,000 residents, against the Texas and U.S. averages. City-wide context — not this building.

32.9
property offenses per 1,000 residents · 2024
59% vs Texas (20.7)
Austin Texas U.S.

Source: FBI Crime Data Explorer · Austin Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

nearest 0.1 mi

71 in 1 mi·854 in 5 mi
Grocery

Wheatsville Food Co-op

+11 more0.5 mi
  • Target0.5 mi
  • Speedway Grocery0.9 mi
  • Fresh Plus1.1 mi
  • Central Market - H-E-B1.2 mi
  • Avenue B Grocery1.5 mi
  • Rabbit Food Grocery1.5 mi
  • Whole Foods Market1.5 mi
  • Randalls 24711.5 mi
  • H-E-B1.6 mi
  • Fiesta Market1.6 mi
  • Trader Joe's1.7 mi
Parks

Honors Quad

+10 more0.3 mi
  • Adams-Hemphill Neighborhood Park0.4 mi
  • Shoal Creek Greenbelt0.5 mi
  • Pease District Park0.7 mi
  • Eastwoods Neighborhood Park0.7 mi
  • Harris Triangle0.8 mi
  • Bailey Neighborhood Park0.8 mi
  • Capitol Mall0.8 mi
  • Sparky Pocket Park0.9 mi
  • Hartford Triangle0.9 mi
  • Austin Recreation Center0.9 mi
Schools

All Saints Episcopal Day School

+11 more0.3 mi
  • Saint Austin Catholic School0.5 mi
  • Butler School of Music0.8 mi
  • St Andrew's Episcopal School0.9 mi
  • Lee Elementary School1.0 mi
  • Robbins Academy1.0 mi
  • Bryker Woods Elementary School1.1 mi
  • First United Methodist Church of Austin Preschool1.1 mi
  • Headwaters School River Campus1.3 mi
  • Mathews Elementary School1.4 mi
  • Clarksville School1.4 mi
  • Cathedral School of Saint Mary1.4 mi
Gyms & rec

Anna Hiss Gymnasium

+10 more0.4 mi
  • 30 Minute Hit0.5 mi
  • Caswell Tennis Center0.6 mi
  • Gregory Gymnasium0.6 mi
  • Anytime Fitness0.7 mi
  • Moncrief-Neuhaus Athletic Center0.9 mi
  • Recreational Sports Center0.9 mi
  • Castle Hill Fitness1.1 mi
  • The Ocean Lab1.2 mi
  • Hyde Park Gym1.2 mi
  • Dane's body shop1.3 mi
Pharmacies

CVS Pharmacy

+10 more0.5 mi
  • Nau's Enfield Drug1.2 mi
  • Peoples Pharmacy1.3 mi
  • Walgreens1.6 mi
  • H-E-B Pharmacy1.6 mi
  • Avita Pharmacy2.6 mi
  • Lamar Plaza Drug Store2.9 mi
  • NuCara Pharmacy3.2 mi
  • Randalls Pharmacy3.2 mi
  • People's Pharmacy4.5 mi
  • VMC Pharmacy4.9 mi
Hospitals / clinics

Passport Health Austin Travel Clinic

+11 more0.9 mi
  • Advanced Pain Care0.9 mi
  • Prime Clinic0.9 mi
  • Austin Medical Partners1.0 mi
  • Seton Medical Center Austin1.0 mi
  • Heart Hospital of Austin1.1 mi
  • Ascension Dell Seton Medical Center at The University of Texas1.1 mi
  • MedSpring Urgent Care1.1 mi
  • Saint David's Medical Center1.1 mi
  • Seton Shoal Creek Hospital1.1 mi
  • KIND Clinic1.2 mi
  • Austin State Hospital1.3 mi
Bus stops

26th/Rio Grande

+11 more<0.1 mi
  • Nueces/27th<0.1 mi
  • UT Dean Keeton Station (SB)0.1 mi
  • UT Dean Keeton Station (NB)0.1 mi
  • 26th/Pearl0.2 mi
  • Guadalupe/27th Street0.2 mi
  • Guadalupe/27th0.2 mi
  • 27th/Whitis0.2 mi
  • San Gabriel/25 1/20.2 mi
  • 203 Dean Keeton/Whitis0.3 mi
  • 201 Dean Keeton/University0.3 mi
  • 2819 Guadalupe/29th0.3 mi
Commuter rail

Austin

+6 more1.7 mi
  • Downtown1.8 mi
  • Plaza Saltillo2.2 mi
  • MLK Jr.2.2 mi
  • Zilker Eagle2.4 mi
  • Highland3.1 mi
  • Crestview3.6 mi
Stadiums

Darrell K Royal-Texas Memorial Stadium

+4 more0.8 mi
  • Mike A. Myers Stadium1.0 mi
  • Denton A. Cooley Pavillion1.2 mi
  • Rudolph Gamblin Field2.7 mi
  • Nelson Field4.0 mi
Industrial area

nearest zone

0.6 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

15.2/ 20 walkability

Above-average walkable

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

40avg AQI · last ~90 days

Good

Peak 119 AQI on a bad-air day · PM2.5 avg 7.7

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

8 Gbpstop internet speed availableFiber available· 11 providers
  • Google Fiber Fiber · 8 Gbps
  • AT&T Fiber · 5 Gbps
  • Astound Broadband Fiber · 1.5 Gbps
  • Spectrum Fiber · 1 Gbps
  • Verizon Fixed Wireless · 1 Gbps

FCC National Broadband Map (via broadbandmap.com). Advertised max speeds — actual availability can vary by unit.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 42 · GoodPeak 156

Air quality (US AQI), by month

lower is cleaner

Cleanest around Nov (AQI 33.7); highest around Sep (AQI 57.3). PM2.5 peaks in Feb (9.6 µg/m³) — typical of winter valley inversions. A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 43° in winter to 97° in summer; wettest month Jul (10.91"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with 26 West.

3 selected · this building includedCompare 4

Head-to-head

Full side-by-side reports against the closest comparable buildings.

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Jun 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo; FCC National Broadband Map. See our methodology. Spotted an error? Request a correction or removal.