Aggregated from public reviews
Arrowhead Place
1782 N 1330 E #405, Payson, UT 84651
24 reviews · May 2023 – Apr 2026
The short version
Arrowhead Place in Payson holds 4.5★ across 24 public reviews. No sustained change-point — the rating has held steady over time. Payson property crime runs about 7.0 per 1,000 residents — 53% below the Utah average. Walkability is 5/20 (Car-dependent).
Overall
Trend
Average rating over time · 3-mo smoothed
Common questions
Each answer links to the section that backs it.
- Is Arrowhead Place a good place to live?
- We don't grade places — but the record is clear: across its 24 reviews it holds a steady 4.5★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
- What do reviewers praise and complain about at Arrowhead Place?
- Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent.Read the reviews
- Does management respond to reviews at Arrowhead Place?
- Management replies to 100% of reviews, and 100% of 1–2★ ones.See responsiveness
- How does Arrowhead Place compare to nearby apartments?
- By overall rating, it ranks #9 of the 62 apartments we track within 20 miles.See the local ranking
- Is Arrowhead Place in a safe area?
- Crime figures are city-wide, not building-specific. Payson reports about 7.0 property offenses per 1,000 residents a year — 53% below the Utah average (FBI).See the crime data
- What's near Arrowhead Place?
- The nearest grocery is 0.9 mi away.See what's nearby
- How walkable is Arrowhead Place?
- It scores 5/20 for walkability, car-dependent (EPA).See livability
The apartment itself
as of Jun 20262–3 bed · 987–1,268 sq ft
2 floorplans
- 2 bed
- 987 sqft · 1 plan
- 3 bed
- 1,268 sqft · 1 plan
Amenities
From the property's own listing — arrowheadplace.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.
How consistent is the rating
Its rating has stayed within about ±0.2★ of its average over time, month to month.
Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.
Every review over time
All 24 reviews by rating, back to May 2023. Bands of orange show when low ratings clustered. (Older dates are approximate.)
How the rating mix shifted over time
Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)
Rating trend, two ways
Mean (solid) vs median (dashed) by year — a gap means opinion split that year.
Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.
When complaints happened
Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.
Which complaints are rising or fading
Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.
What reviewers praise vs complain about
Click any topic to read those reviews.
- ★★★★★Apr 2026Noise
Me encanta este lugar, la tranquilidad, y la buena convivencia de los vecinos es genial los apartamentos son increíbles y la atención de la nueva administración es fantástica, la manager es muy atenta y responde siempre mis inquietudes.🫶
Management responded
Thank you for your kind review! We’re so glad to hear you’re enjoying the sense of community. We’re always here to support you and are happy to help anytime.
- ★★★★★Apr 2026
I had a call from the owner and respect the time and effort that he took to walk over my concerns.
Management responded
Zachary, we’re sorry to hear about your frustration and that your experience with our office did not meet expectations. Providing professional and responsive service is very important to us, and we apologize if that was not your experience. We will have a member of our team reach out to discuss any ongoing concerns and see how we can assist, if we are able to identify your unit details based on your review. Our goal is always to improve the resident experience and provide better support moving forward.
- ★★★★★Dec 2025
Karissa was able to inform me of the situation and explain. I am really glad she is back in office.
Management responded
We’re happy to have Karissa back as well and are so glad to hear she was able to take care of you and explain everything. Thank you for sharing with us, Brienna!
- ★★★★★Sep 2025MaintenanceAmenities
We absolutely loved out time at arrowhead. We have one child and she was able to enjoy the park and the great community. The office staff was always quick to respond and had cool events going on for the tenants. Maintenance was always very quick as well. The space itself was very nice as well. Definitely recommend!
Management responded
Thank you for your residency, Micah! We appreciate your kind words and recommendation, and we’ll keep working to make Arrowhead a place everyone loves to call home!
- ★★★★★Jul 2025MaintenanceCleanliness
I have been in my many share of rentals due to having to move all over the state and Arrowhead Apartments for sure have been the best that I have lived in. The management is 10/10 and genuinely care about their residents! Karissa is fantastic and so kind! And Tom is so great at addressing maintenance issues! The grounds are always in great conditions and I love that they do fun things for the residents! I would highly recommend if your looking for somewhere to live to look into this place!
Management responded
Silvi, thank you so much for your fantastic recommendation! It’s great to hear that Arrowhead Place stands out among the rest, and we have our wonderful team to thank for that. Your support truly means a lot to us! If there is ever anything you need, please don't hesitate to reach out. We're here for you!
- ★★★★★Jun 2025Safety
I love this place it is a family friendly place to live. My kids love it they feel safe when they are outside playing thank you for having a wonderful place for us to stay. Pulse they have an amazing manager who care about this place the resident.
Management responded
Thank you so much Sadie! We're thrilled to hear that you feel at home here, that means everything to us. And we couldn't agree more about Karissa—she’s truly amazing, and we’re so lucky to have her on our team. We’re even luckier to have you as part of our community. Thanks for being here!
- ★★★★★May 2025Maintenance
This is my second time living here I had to come back! The landlord is so kind and helped us with our move in . It went so smoothly. The apartments are so pretty and everything is well maintained. They are quick to respond with Maintenance needs. Karissa is great!!
Management responded
Haylee, we’re so thrilled you chose to come back! Thanks for the wonderful shoutout to Karissa and the team. Welcome back home!
- ★★★★★Mar 2025Maintenance
Management and maintenance are great! Affordable, great neighbors!
Management responded
Tracy, we're overjoyed to see you've had a 5 star experience with us. Thank you for taking the time to share!
- ★★★★★Mar 2025
A wonderful place to live. The manager is amazing
Management responded
We're so happy to hear that Arrowhead Place has been everything you hoped for, Devin! Thank you for taking the time to leave us your kind words and most of all, thank you for being a part of our community—we’re excited to have you here!
- ★★★★★Feb 2025Fees & rent
Great place, landlord Karissa is awesome to work with ! She really saved us multiple times with the horrible roomate that we had. Place is beautiful great place to live just very expensive! Still 5 stars
Management responded
Thanks so much, Keyan! We understand that pricing is an important factor, and we strive to provide a beautiful and comfortable home that’s worth it. We truly appreciate your five-star review and your feedback! Let us know if there's ever anything we can do for you.
- ★★★★★Feb 2025MaintenanceParking
The new manager Karissa at the apartments have been absolutely wonderful. I’m able to park in handicap and she installed new towel bars and handicap bars for me. When anything is broke Tom addresses it immediately. The service has been amazing!
Management responded
Thank you Brenda! We're so glad to hear that Karissa and Tom have been able to make your experience a great one. We appreciate you being a part of our community and we're always here to help!
- ★★★★★Jun 2024
Shelly is fantastic! Always available and easy to get ahold of!
Management responded
Kinsey, thank you for sharing with us! We'll be sure to pass along your kind words to Shelly :) So glad to hear you've been well cared for.
- ★★★★★May 2024Cleanliness
Arrowhead place is our home. The manager Shelly made me feel welcome since day 1. I'm a single mom and this is my first place alone. She was and still is so helpful and caring. When we went to view the apartment she helped me through all the questions and concerns I had. I had multiple apartment places I was looking at that day, but my mind kept going back to how it felt like home here. Shelly is honestly the best Apartment manager I've ever seen or had. The apartment complex is always clean and welcoming to all but most importantly to me is kids. My son loves the play ground. We don't have pets but they allow pets and this is huge for most, they even have a little dog park area. They give you plenty of heads up before inspections or maintenance visits. Highly recommend Arrowhead Place apartments. Easy, quiet, respectful neighbors and management! Thank you for all the support Shelly !
Management responded
Jessica, welcome to the community! We're thankful to have you here and appreciate you sharing your experience with us. We value excellent service and will continue to be here for anything you need!
- ★★★★★May 2024NoiseCleanliness
I currently live here. It's a very peaceful place very quiet in the country. Friendly and helpful management. Very cozy apartment, spacious new clean.
Management responded
Thanks Royce, for the great review! We enjoy having you here. Arrowhead is the best place to live! Thank you!
- ★★★★★Apr 2024
I love everything about living here from the nice neighborhood to Shelly in the office!
Management responded
Thanks for leaving us such a great review, Apryl! We're excited to have you here. Hope you have the best day!
- ★★★★★Apr 2024Fees & rent
Arrowhead has been a great place to live! And the manager Shelly is definitely by far the best property manager I've ever gone through. She was so kind, honest and transparent and was always on top of everything and responded to emails and calls very quickly. The only reason I didn't give them 5 stars is that they are a little pricey even in today's market.
Management responded
Nathan, this is such a great review! Thank you so much for sharing your experience. We do have the best employees and are so happy to hear you have been well taken care of!
- ★★★★★May 2023CleanlinessSafety
Arrowhead Place is a great community! Management is wonderful to work with, the neighborhood is bright and clean, it feels incredibly safe, and the community is growing!
Management responded
Hello Helena, thank you for the great review!
- ★★★★★May 2023Noise
Shelly has been so great to work with. I love my apartment! The location is convenient, the neighborhood is quiet, and the sunset views can't be beat.
Management responded
Hello Janet, thank you for the great review!
- ★★★★★May 2023Safety
Arrowhead Place is an awesome peaceful neighborhood, great if you have kids. Great elementary school, 4 minutes away from The Market. The Management (Shelly) has been more than fantastic to my kids and I. Shelly has bent over backwards to make sure all my needs were met, she has great communication skills and is very prompt. I have felt taken care of in every way. If I could give 10 stars ⭐️ I would! Highly recommended!
Management responded
Hello Haddie, thank you for the wonderful review! We appreciate you taking the time to let us know how we did!
Management responsiveness
Management replies to 100% of reviews — and 100% of 1–2★ reviews.
Whether an owner engages with complaints is one of the strongest signals in a review set.
How Arrowhead Place ranks nearby
Where Arrowhead Place stands among nearby apartments on each metric — toggle the radius.
Among the apartments we track within 5 miles of Arrowhead Place
Overall rating4.5★#2 of 5▸
- #1Payson Pointe4.6★
- #2Arrowhead Place · this one4.5★
- #3Eversage4.0★
- #4Residence at South Haven Farms3.9★
- #5Mountain View Apartments2.7★
Last 12 months4.4★#1 of 5▸
- #1Arrowhead Place · this one4.4★
- #2Residence at South Haven Farms4.3★
- #3Eversage4.2★
- #4Payson Pointe4.0★
- #5Mountain View Apartments2.5★
Last 6 months4.3★#2 of 5▸
- #1Payson Pointe4.4★
- #2Arrowhead Place · this one4.3★
- #3Eversage4.2★
- #4Residence at South Haven Farms4.1★
- #5Mountain View Apartments2.1★
Review volume24#5 of 5▸
Responds to reviews100%#1 of 5▸
- #1Arrowhead Place · this one100%
- #2Payson Pointe100%
- #3Residence at South Haven Farms97%
- #4Eversage91%
- #5Mountain View Apartments0%
Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.
Compare all metrics →Crime in Payson — FBI reported
Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.
Source: FBI Crime Data Explorer · Payson Police Department · per-capita, city-wide — not specific to this building.
What's nearby
How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).
none within a mile
GrocerySmith's
+4 more0.9 mi▸
Smith's
- Walmart Supercenter1.5 mi
- Payson Market2.0 mi
- Macey's Supermarket4.0 mi
- Stokes Market4.4 mi
ParksDry Creek Park
+11 more0.2 mi▸
Dry Creek Park
- Hidaway Park0.3 mi
- Lions Hollow Park0.4 mi
- Gene Hillman Recreation Complex0.5 mi
- Saddlebrook Pocket Parks0.5 mi
- Dry Mountain Park0.6 mi
- Pozon Park0.6 mi
- East Hills Park0.7 mi
- Constitution Park0.8 mi
- McMullin Park0.9 mi
- Maples Park0.9 mi
- L and J RV Park0.9 mi
SchoolsPayson High School
+10 more0.5 mi▸
Payson High School
- Payson Junior High School0.6 mi
- Spring Lake Elementary School0.8 mi
- Parkview Elementary School1.1 mi
- Wilson School1.1 mi
- Mt. Nebo Junior High School1.3 mi
- Taylor School1.6 mi
- Barnett School1.9 mi
- American Preparatory Academy2.1 mi
- Mt Loafer Elementary School2.9 mi
- C.S. Lewis Academy3.5 mi
Gyms & recTotal Fitness
+5 more1.4 mi▸
Total Fitness
- Fit Club3.5 mi
- High Ropes Course4.0 mi
- Low COPE4.1 mi
- Lighthouse Body and Soul4.3 mi
- Nebo Cross Fit4.4 mi
PharmaciesWalgreens
+3 more1.5 mi▸
Walgreens
- Mountain View Family Pharmacy1.7 mi
- Salem Hills Pharmacy3.7 mi
- Santaquin Pharmacy4.2 mi
Hospitals / clinicsMountain View Hospital
+5 more1.6 mi▸
Mountain View Hospital
- Hillside Medical Clinic3.7 mi
- Central Valley Medical Center4.3 mi
- Canyon View Medical Center4.5 mi
- Revere Health4.8 mi
- DaVita Dialysis4.8 mi
Bus stopsState Rd @ 763 S
+11 more0.7 mi▸
State Rd @ 763 S
- State Rd @ 742 S0.7 mi
- 100 W @ 685 S0.8 mi
- 100 W @ 680 S0.8 mi
- 800 S @ 680 W1.0 mi
- 800 S @ 705 W1.0 mi
- 100 W @ 420 S1.1 mi
- 100 W @ 397 S1.1 mi
- 800 S @ 996 W1.2 mi
- 800 S @ 947 W1.2 mi
- 100 W @ 170 S1.3 mi
- 100 W @ 143 S1.4 mi
nearest zone
Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.
Location & livability
Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.
Car-dependent
EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.
Moderate
Peak 148 AQI on a bad-air day · PM2.5 avg 8.5
Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.
Environment over time
Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.
Last 12 months · Jul–Jun
Avg AQI 50 · GoodPeak 148Air quality (US AQI), by month
lower is cleanerCleanest around Dec (AQI 37.6); highest around Jul (AQI 66.8). PM2.5 peaks in Mar (11.2 µg/m³). A single snapshot misses that swing.
Climate (temperature & precipitation)
context · metro-wideavg highavg lowprecipitation (in)
Highs from 25° in winter to 93° in summer; wettest month Oct (1.58"). Same for every building in the city — useful background, not a tiebreaker.
Compare with similar buildings
Comparable buildings within 20 miles — tick a few and put them side by side with Arrowhead Place.
- Residence at South Haven FarmsPayson · 0.2 mi · 3.9★
- EversagePayson · 0.8 mi · 4.0★
- Mountain View ApartmentsPayson · 1.8 mi · 2.7★
- Payson PointePayson · 1.9 mi · 4.6★
Head-to-head
Full side-by-side reports against the closest comparable buildings.
Vetting a few places at once?
Put your shortlist side by side, ranked by where the trend is heading.
Compiled by the Apartment History Editorial Team · data through Apr 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.
Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.