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Aggregated from public reviews

Arrowhead Place

1782 N 1330 E #405, Payson, UT 84651

24 reviews · May 2023 – Apr 2026

The short version

Arrowhead Place in Payson holds 4.5★ across 24 public reviews. No sustained change-point — the rating has held steady over time. Payson property crime runs about 7.0 per 1,000 residents — 53% below the Utah average. Walkability is 5/20 (Car-dependent).

Overall

4.5★
24 reviews

Trend

Steady
no significant change point

Average rating over time · 3-mo smoothed

Common questions

Each answer links to the section that backs it.

Is Arrowhead Place a good place to live?
We don't grade places — but the record is clear: across its 24 reviews it holds a steady 4.5★, with no month where the rating clearly moved. Read the praise and complaints below and decide for yourself.See the timeline
What do reviewers praise and complain about at Arrowhead Place?
Reviewers most often praise Management and Maintenance; the most common complaints are Fees & rent.Read the reviews
Does management respond to reviews at Arrowhead Place?
Management replies to 100% of reviews, and 100% of 1–2★ ones.See responsiveness
How does Arrowhead Place compare to nearby apartments?
By overall rating, it ranks #9 of the 62 apartments we track within 20 miles.See the local ranking
Is Arrowhead Place in a safe area?
Crime figures are city-wide, not building-specific. Payson reports about 7.0 property offenses per 1,000 residents a year — 53% below the Utah average (FBI).See the crime data
What's near Arrowhead Place?
The nearest grocery is 0.9 mi away.See what's nearby
How walkable is Arrowhead Place?
It scores 5/20 for walkability, car-dependent (EPA).See livability

The apartment itself

as of Jun 2026

2–3 bed · 9871,268 sq ft

2 floorplans

2 bed
987 sqft · 1 plan
3 bed
1,268 sqft · 1 plan

Amenities

Covered / garage parkingPet-friendlyDog parkAir conditioningplaygroundpavilionpickleball courtbasketball courtstainless steel appliancesquartz countertopshardwood floorsdedicated per-unit fiber internet9' ceilings
Check current availability & pricingOn the official site for Arrowhead Place— we track the rating history, they list what's open now.

From the property's own listingarrowheadplace.com, as of Jun 2026. We don't show rent or availability — those change; verify current details with the property. Apartment History is not affiliated with or endorsed by this property or its management.

How consistent is the rating

Very consistent±0.2

Its rating has stayed within about ±0.2★ of its average over time, month to month.

Measured from the rating weighted by how many reviews back each month, so a single review can't swing it. Sourced, not scored.

Every review over time

All 24 reviews by rating, back to May 2023. Bands of orange show when low ratings clustered. (Older dates are approximate.)

How the rating mix shifted over time

Share of each star rating by year, normalized to 100% — so a growing orange band means a rising share of low reviews, whatever the volume. (Older years are approximate.)

5★4★3★2★1★

Rating trend, two ways

Mean (solid) vs median (dashed) by year — a gap means opinion split that year.

Of the reviews left each year, the share that were 1–2★ — the unhappy-review rate.

When complaints happened

Complaint themes by year (reviews rated ≤3★). Stronger color = raised more often.

24
25
Management
·
2
Fees & rent
1
1
Maintenance
·
1
Safety
·
1
Parking
1
·
fewermore

Which complaints are rising or fading

Complaint mentions per year for the top themes, one row per theme — read each row's shape to see which problems are growing and which are fading.

Management
2
Fees & rent
1
1
Maintenance
1
Safety
1
Parking
1
'24'25

What reviewers praise vs complain about

Click any topic to read those reviews.

Praised
Complained
Praise · Management (19)
  • ★★★★★Apr 2026
    Noise

    Me encanta este lugar, la tranquilidad, y la buena convivencia de los vecinos es genial los apartamentos son increíbles y la atención de la nueva administración es fantástica, la manager es muy atenta y responde siempre mis inquietudes.🫶

    Management responded

    Thank you for your kind review! We’re so glad to hear you’re enjoying the sense of community. We’re always here to support you and are happy to help anytime.

  • ★★★★★Apr 2026

    I had a call from the owner and respect the time and effort that he took to walk over my concerns.

    Management responded

    Zachary, we’re sorry to hear about your frustration and that your experience with our office did not meet expectations. Providing professional and responsive service is very important to us, and we apologize if that was not your experience. We will have a member of our team reach out to discuss any ongoing concerns and see how we can assist, if we are able to identify your unit details based on your review. Our goal is always to improve the resident experience and provide better support moving forward.

  • ★★★★★Dec 2025

    Karissa was able to inform me of the situation and explain. I am really glad she is back in office.

    Management responded

    We’re happy to have Karissa back as well and are so glad to hear she was able to take care of you and explain everything. Thank you for sharing with us, Brienna!

  • ★★★★★Sep 2025
    MaintenanceAmenities

    We absolutely loved out time at arrowhead. We have one child and she was able to enjoy the park and the great community. The office staff was always quick to respond and had cool events going on for the tenants. Maintenance was always very quick as well. The space itself was very nice as well. Definitely recommend!

    Management responded

    Thank you for your residency, Micah! We appreciate your kind words and recommendation, and we’ll keep working to make Arrowhead a place everyone loves to call home!

  • ★★★★★Jul 2025
    MaintenanceCleanliness

    I have been in my many share of rentals due to having to move all over the state and Arrowhead Apartments for sure have been the best that I have lived in. The management is 10/10 and genuinely care about their residents! Karissa is fantastic and so kind! And Tom is so great at addressing maintenance issues! The grounds are always in great conditions and I love that they do fun things for the residents! I would highly recommend if your looking for somewhere to live to look into this place!

    Management responded

    Silvi, thank you so much for your fantastic recommendation! It’s great to hear that Arrowhead Place stands out among the rest, and we have our wonderful team to thank for that. Your support truly means a lot to us! If there is ever anything you need, please don't hesitate to reach out. We're here for you!

  • ★★★★★Jun 2025
    Safety

    I love this place it is a family friendly place to live. My kids love it they feel safe when they are outside playing thank you for having a wonderful place for us to stay. Pulse they have an amazing manager who care about this place the resident.

    Management responded

    Thank you so much Sadie! We're thrilled to hear that you feel at home here, that means everything to us. And we couldn't agree more about Karissa—she’s truly amazing, and we’re so lucky to have her on our team. We’re even luckier to have you as part of our community. Thanks for being here!

  • ★★★★★May 2025
    Maintenance

    This is my second time living here I had to come back! The landlord is so kind and helped us with our move in . It went so smoothly. The apartments are so pretty and everything is well maintained. They are quick to respond with Maintenance needs. Karissa is great!!

    Management responded

    Haylee, we’re so thrilled you chose to come back! Thanks for the wonderful shoutout to Karissa and the team. Welcome back home!

  • ★★★★★Mar 2025
    Maintenance

    Management and maintenance are great! Affordable, great neighbors!

    Management responded

    Tracy, we're overjoyed to see you've had a 5 star experience with us. Thank you for taking the time to share!

  • ★★★★★Mar 2025

    A wonderful place to live. The manager is amazing

    Management responded

    We're so happy to hear that Arrowhead Place has been everything you hoped for, Devin! Thank you for taking the time to leave us your kind words and most of all, thank you for being a part of our community—we’re excited to have you here!

  • ★★★★★Feb 2025
    Fees & rent

    Great place, landlord Karissa is awesome to work with ! She really saved us multiple times with the horrible roomate that we had. Place is beautiful great place to live just very expensive! Still 5 stars

    Management responded

    Thanks so much, Keyan! We understand that pricing is an important factor, and we strive to provide a beautiful and comfortable home that’s worth it. We truly appreciate your five-star review and your feedback! Let us know if there's ever anything we can do for you.

  • ★★★★★Feb 2025
    MaintenanceParking

    The new manager Karissa at the apartments have been absolutely wonderful. I’m able to park in handicap and she installed new towel bars and handicap bars for me. When anything is broke Tom addresses it immediately. The service has been amazing!

    Management responded

    Thank you Brenda! We're so glad to hear that Karissa and Tom have been able to make your experience a great one. We appreciate you being a part of our community and we're always here to help!

  • ★★★★★Jun 2024

    Shelly is fantastic! Always available and easy to get ahold of!

    Management responded

    Kinsey, thank you for sharing with us! We'll be sure to pass along your kind words to Shelly :) So glad to hear you've been well cared for.

  • ★★★★★May 2024
    Cleanliness

    Arrowhead place is our home. The manager Shelly made me feel welcome since day 1. I'm a single mom and this is my first place alone. She was and still is so helpful and caring. When we went to view the apartment she helped me through all the questions and concerns I had. I had multiple apartment places I was looking at that day, but my mind kept going back to how it felt like home here. Shelly is honestly the best Apartment manager I've ever seen or had. The apartment complex is always clean and welcoming to all but most importantly to me is kids. My son loves the play ground. We don't have pets but they allow pets and this is huge for most, they even have a little dog park area. They give you plenty of heads up before inspections or maintenance visits. Highly recommend Arrowhead Place apartments. Easy, quiet, respectful neighbors and management! Thank you for all the support Shelly !

    Management responded

    Jessica, welcome to the community! We're thankful to have you here and appreciate you sharing your experience with us. We value excellent service and will continue to be here for anything you need!

  • ★★★★★May 2024
    NoiseCleanliness

    I currently live here. It's a very peaceful place very quiet in the country. Friendly and helpful management. Very cozy apartment, spacious new clean.

    Management responded

    Thanks Royce, for the great review! We enjoy having you here. Arrowhead is the best place to live! Thank you!

  • ★★★★★Apr 2024

    I love everything about living here from the nice neighborhood to Shelly in the office!

    Management responded

    Thanks for leaving us such a great review, Apryl! We're excited to have you here. Hope you have the best day!

  • ★★★★Apr 2024
    Fees & rent

    Arrowhead has been a great place to live! And the manager Shelly is definitely by far the best property manager I've ever gone through. She was so kind, honest and transparent and was always on top of everything and responded to emails and calls very quickly. The only reason I didn't give them 5 stars is that they are a little pricey even in today's market.

    Management responded

    Nathan, this is such a great review! Thank you so much for sharing your experience. We do have the best employees and are so happy to hear you have been well taken care of!

  • ★★★★★May 2023
    CleanlinessSafety

    Arrowhead Place is a great community! Management is wonderful to work with, the neighborhood is bright and clean, it feels incredibly safe, and the community is growing!

    Management responded

    Hello Helena, thank you for the great review!

  • ★★★★★May 2023
    Noise

    Shelly has been so great to work with. I love my apartment! The location is convenient, the neighborhood is quiet, and the sunset views can't be beat.

    Management responded

    Hello Janet, thank you for the great review!

  • ★★★★★May 2023
    Safety

    Arrowhead Place is an awesome peaceful neighborhood, great if you have kids. Great elementary school, 4 minutes away from The Market. The Management (Shelly) has been more than fantastic to my kids and I. Shelly has bent over backwards to make sure all my needs were met, she has great communication skills and is very prompt. I have felt taken care of in every way. If I could give 10 stars ⭐️ I would! Highly recommended!

    Management responded

    Hello Haddie, thank you for the wonderful review! We appreciate you taking the time to let us know how we did!

Management responsiveness

Management replies to 100% of reviews — and 100% of 1–2★ reviews.

Whether an owner engages with complaints is one of the strongest signals in a review set.

How Arrowhead Place ranks nearby

Where Arrowhead Place stands among nearby apartments on each metric — toggle the radius.

Among the apartments we track within 5 miles of Arrowhead Place

Ranked by each metric on its own — not a combined score. Tap a row for the full list. #1 = best. “Apartments we track” = those in our database within the radius, so this sharpens as coverage grows.

Compare all metrics →

Crime in Payson — FBI reported

Official offenses per 1,000 residents, against the Utah and U.S. averages. City-wide context — not this building.

7.0
property offenses per 1,000 residents · 2024
53% vs Utah (15.0)
Payson Utah U.S.

Source: FBI Crime Data Explorer · Payson Police Department · per-capita, city-wide — not specific to this building.

What's nearby

How far this exact address sits from the things renters look up one by one — grocery, parks, transit, schools, and what to know about (industrial, stadiums).

Restaurants & cafés

none within a mile

0 in 1 mi·20 in 5 mi
Grocery

Smith's

+4 more0.9 mi
  • Walmart Supercenter1.5 mi
  • Payson Market2.0 mi
  • Macey's Supermarket4.0 mi
  • Stokes Market4.4 mi
Parks

Dry Creek Park

+11 more0.2 mi
  • Hidaway Park0.3 mi
  • Lions Hollow Park0.4 mi
  • Gene Hillman Recreation Complex0.5 mi
  • Saddlebrook Pocket Parks0.5 mi
  • Dry Mountain Park0.6 mi
  • Pozon Park0.6 mi
  • East Hills Park0.7 mi
  • Constitution Park0.8 mi
  • McMullin Park0.9 mi
  • Maples Park0.9 mi
  • L and J RV Park0.9 mi
Schools

Payson High School

+10 more0.5 mi
  • Payson Junior High School0.6 mi
  • Spring Lake Elementary School0.8 mi
  • Parkview Elementary School1.1 mi
  • Wilson School1.1 mi
  • Mt. Nebo Junior High School1.3 mi
  • Taylor School1.6 mi
  • Barnett School1.9 mi
  • American Preparatory Academy2.1 mi
  • Mt Loafer Elementary School2.9 mi
  • C.S. Lewis Academy3.5 mi
Gyms & rec

Total Fitness

+5 more1.4 mi
  • Fit Club3.5 mi
  • High Ropes Course4.0 mi
  • Low COPE4.1 mi
  • Lighthouse Body and Soul4.3 mi
  • Nebo Cross Fit4.4 mi
Pharmacies

Walgreens

+3 more1.5 mi
  • Mountain View Family Pharmacy1.7 mi
  • Salem Hills Pharmacy3.7 mi
  • Santaquin Pharmacy4.2 mi
Hospitals / clinics

Mountain View Hospital

+5 more1.6 mi
  • Hillside Medical Clinic3.7 mi
  • Central Valley Medical Center4.3 mi
  • Canyon View Medical Center4.5 mi
  • Revere Health4.8 mi
  • DaVita Dialysis4.8 mi
Bus stops

State Rd @ 763 S

+11 more0.7 mi
  • State Rd @ 742 S0.7 mi
  • 100 W @ 685 S0.8 mi
  • 100 W @ 680 S0.8 mi
  • 800 S @ 680 W1.0 mi
  • 800 S @ 705 W1.0 mi
  • 100 W @ 420 S1.1 mi
  • 100 W @ 397 S1.1 mi
  • 800 S @ 996 W1.2 mi
  • 800 S @ 947 W1.2 mi
  • 100 W @ 170 S1.3 mi
  • 100 W @ 143 S1.4 mi
Industrial area

nearest zone

2.7 mi

Within 5 miles · straight-line distance · OpenStreetMap. Tap a row for all of them. Listed, not ranked.

Location & livability

Objective facts about where this building sits — walkability, recent air quality, and internet availability, from public data.

5/ 20 walkability

Car-dependent

EPA Walkability Index (0–20) — street connectivity, transit access, and mix of nearby destinations.

56avg AQI · last ~90 days

Moderate

Peak 148 AQI on a bad-air day · PM2.5 avg 8.5

Open-Meteo monitoring near this address. Utah Valley winter inversions drive the high peaks.

Environment over time

Air quality and climate at this address over the last 12 months — Open-Meteo (CAMS air quality, ERA5 weather). Trended, not snapshotted.

Last 12 months · JulJun

Avg AQI 50 · GoodPeak 148

Air quality (US AQI), by month

lower is cleaner

Cleanest around Dec (AQI 37.6); highest around Jul (AQI 66.8). PM2.5 peaks in Mar (11.2 µg/m³). A single snapshot misses that swing.

Climate (temperature & precipitation)

context · metro-wide

avg highavg lowprecipitation (in)

Highs from 25° in winter to 93° in summer; wettest month Oct (1.58"). Same for every building in the city — useful background, not a tiebreaker.

Compare with similar buildings

Comparable buildings within 20 miles — tick a few and put them side by side with Arrowhead Place.

3 selected · this building includedCompare 4

Vetting a few places at once?

Put your shortlist side by side, ranked by where the trend is heading.

Compare with others →

Compiled by the Apartment History Editorial Team · data through Apr 2026. Sourced, not scored — we surface what reviewers said and what public records show, and never assign our own score.

Sources: public Google reviews; FBI Crime Data Explorer; EPA Walkability Index; Open-Meteo. See our methodology. Spotted an error? Request a correction or removal.