Data report · Greater Austin

The State of Austin Apartments, 2026

What 3,593 public Google reviews say about 24 Austin apartment buildings — rebuilt month by month, so declines, recoveries, and complaint patterns are visible instead of averaged away. Sourced, not scored: every number below is derived from the public record.

Data through Jun 2026 · updated with each data refresh

Key findings

1. 1

   Across 24 tracked Austin apartment buildings (3,593 public Google reviews), the median overall rating is 4.3★ and the average is 4.1★.

2. 2

   1 of 24 buildings (4%) are in a sustained ratings decline — their review average dropped at a detectable change-point and hasn't recovered. 0 (0%) are in a sustained improvement.

3. 3

   The most-cited complaint theme in negative (1–2★) reviews is management, with 434 mentions, ahead of maintenance (301).

4. 4

   Management replies to 93% of reviews on average; 100% of buildings reply to at least half of theirs.

5. 5

   The steepest sustained decline is Yugo Austin Waterloo (Austin): 4.2★ → 1.9★ since Jun 2024.

Where the ratings are heading

Each building is classified by its current trajectory: a sustained decline or improvement means the rating moved at a change-point and has stayed there — a transient dip that recovered counts as steady.

What negative reviews cite most

Theme mentions across all 1–2★ reviews in the tracked set — what Austin renters actually complain about, ranked.

• Management434
• Maintenance301
• Amenities266
• Fees & rent200
• Cleanliness178
• Parking172
• Safety147